Init version of user zoom.

app/assets/javascripts/app/controllers/_application_controller_generic.js.coffee

@@ -366,3 +366,60 @@ class App.ControllerNavSidbar extends App.ControllerContent
       @el.find('li').removeClass('active')
       @el.find('a[href="' + selectedItem.target + '"]').parent().addClass('active')
 
+class App.GenericHistory extends App.ControllerModal
+  events:
+    'click [data-type=sortorder]': 'sortorder',
+    'click .cancel': 'modalHide',
+    'click .close':  'modalHide',
+
+  constructor: ->
+    super
+
+  render: ( items, orderClass = '' ) ->
+
+    for item in items
+
+      item.link  = ''
+      item.title = '???'
+
+      if item.object is 'Ticket::Article'
+        item.object = 'Article'
+        article = App.TicketArticle.find( item.o_id )
+        ticket  = App.Ticket.find( article.ticket_id )
+        item.title = article.subject || ticket.title
+        item.link  = article.uiUrl()
+
+      if App[item.object]
+        object     = App[item.object].find( item.o_id )
+        item.link  = object.uiUrl()
+        item.title = object.displayName()
+
+      item.created_by = App.User.find( item.created_by_id )
+
+    # set cache
+    @historyListCache = items
+
+    @html App.view('generic/history')(
+      items: items
+      orderClass: orderClass
+
+      @historyListCache
+    )
+
+    @modalShow()
+
+    # enable user popups
+    @userPopups()
+
+    # show frontend times
+    @delay( @frontendTimeUpdate, 300, 'ui-time-update' )
+
+  sortorder: (e) ->
+    e.preventDefault()
+    isDown = @el.find('[data-type="sortorder"]').hasClass('down')
+
+    if isDown
+      @render( @historyListCache, 'up' )
+    else
+      @render( @historyListCache.reverse(), 'down' )
+

app/assets/javascripts/app/controllers/agent_ticket_history.js.coffee

@@ -1,74 +0,0 @@
-class App.TicketHistory extends App.ControllerModal
-  events:
-    'click [data-type=sortorder]': 'sortorder',
-    'click .cancel': 'modalHide',
-    'click .close':  'modalHide',
-
-  constructor: ->
-    super
-    @fetch(@ticket_id)
-
-  fetch: (@ticket_id) ->
-
-    # get data
-    @ajax(
-      id:    'ticket_history',
-      type:  'GET',
-      url:   @apiPath + '/ticket_history/' + ticket_id,
-      success: (data, status, xhr) =>
-
-        # load collections
-        App.Event.trigger 'loadAssets', data.assets
-
-
-        # render page
-        @render(data.history)
-    )
-
-  render: ( items, orderClass = '' ) ->
-
-    for item in items
-
-      item.link  = ''
-      item.title = '???'
-
-      if item.object is 'Ticket::Article'
-        item.object = 'Article'
-        article = App.TicketArticle.find( item.o_id )
-        ticket  = App.Ticket.find( article.ticket_id )
-        item.title = article.subject || ticket.title
-        item.link  = article.uiUrl()
-
-      if App[item.object]
-        object     = App[item.object].find( item.o_id )
-        item.link  = object.uiUrl()
-        item.title = object.displayName()
-
-      item.created_by = App.User.find( item.created_by_id )
-
-    # set cache
-    @historyListCache = items
-
-    @html App.view('agent_ticket_history')(
-      items: items
-      orderClass: orderClass
-
-      @historyListCache
-    )
-
-    @modalShow()
-
-    # enable user popups
-    @userPopups()
-
-    # show frontend times
-    @delay( @frontendTimeUpdate, 300, 'ui-time-update' )
-
-  sortorder: (e) ->
-    e.preventDefault()
-    isDown = @el.find('[data-type="sortorder"]').hasClass('down')
-
-    if isDown
-      @render( @historyListCache, 'up' )
-    else
-      @render( @historyListCache.reverse(), 'down' )

app/assets/javascripts/app/controllers/ticket_history.js.coffee

@@ -0,0 +1,20 @@
+class App.TicketHistory extends App.GenericHistory
+  constructor: ->
+    super
+    @fetch()
+
+  fetch: ->
+
+    # get data
+    @ajax(
+      id:    'ticket_history',
+      type:  'GET',
+      url:   @apiPath + '/ticket_history/' + @ticket_id,
+      success: (data, status, xhr) =>
+
+        # load collections
+        App.Event.trigger 'loadAssets', data.assets
+
+        # render page
+        @render(data.history)
+    )

app/assets/javascripts/app/controllers/ticket_zoom.js.coffee

@@ -140,7 +140,7 @@ class App.TicketZoom extends App.Controller
     @frontendTimeUpdate()
 
     @TicketTitle()
-    @TicketWidgets()
+    @Widgets()
     @TicketAction()
     @ArticleView()
 
@@ -196,20 +196,20 @@ class App.TicketZoom extends App.Controller
       ui:         @
     )
 
-  TicketWidgets: =>
+  Widgets: =>
     # show ticket action row
-    new TicketWidgets(
+    new Widgets(
       ticket:     @ticket
       task_key:   @task_key
-      el:         @el.find('.ticket-widgets')
+      el:         @el.find('.widgets')
       ui:         @
     )
 
   TicketAction: =>
     # start action controller
     if !@isRole('Customer')
-      new TicketActionRow(
+      new ActionRow(
-        el:      @el.find('.ticket-action')
+        el:      @el.find('.action')
         ticket:  @ticket
         ui:      @
       )
@@ -271,7 +271,7 @@ class TicketInfo extends App.ControllerDrox
         object:        @ticket
       )
 
-class TicketWidgets extends App.Controller
+class Widgets extends App.Controller
   constructor: ->
     super
     @render()
@@ -779,7 +779,7 @@ class Article extends App.Controller
       for attachment in @article.attachments
         attachment.size = @humanFileSize(attachment.size)
 
-class TicketActionRow extends App.Controller
+class ActionRow extends App.Controller
   events:
     'click [data-type=history]':  'history_dialog'
     'click [data-type=merge]':    'merge_dialog'

app/assets/javascripts/app/controllers/user_history.js.coffee

@@ -0,0 +1,20 @@
+class App.UserHistory extends App.GenericHistory
+  constructor: ->
+    super
+    @fetch()
+
+  fetch: ->
+
+    # get data
+    @ajax(
+      id:    'user_history',
+      type:  'GET',
+      url:   @apiPath + '/users/history/' + @user_id,
+      success: (data, status, xhr) =>
+
+        # load collections
+        App.Event.trigger 'loadAssets', data.assets
+
+        # render page
+        @render(data.history)
+    )

app/assets/javascripts/app/controllers/user_zoom.js.coffee

@@ -0,0 +1,112 @@
+class App.UserZoom extends App.Controller
+  constructor: (params) ->
+    super
+
+    # check authentication
+    return if !@authenticate()
+
+    @navupdate '#'
+
+    start = (user) =>
+      @user = user
+      @render()
+
+    App.User.retrieve( @user_id, start )
+
+  meta: =>
+    meta =
+      url: @url()
+      id:  @user_id
+    if @user
+      meta.head  = @user.displayName()
+      meta.title = @user.displayName()
+    meta
+
+  url: =>
+    '#user/zoom/' + @user_id
+
+  activate: =>
+    @navupdate '#'
+    @el.find('textarea').elastic()
+
+  changed: =>
+    formCurrent = @formParam( @el.find('.ticket-update') )
+    diff = difference( @formDefault, formCurrent )
+    return false if !diff || _.isEmpty( diff )
+    return true
+
+  release: =>
+    # nothing
+
+  render: =>
+    # update taskbar with new meta data
+    App.Event.trigger 'task:render'
+
+    @html App.view('user_zoom')(
+      user:  @user
+    )
+
+    # start action controller
+    new ActionRow(
+      el:   @el.find('.action')
+      user: @user
+      ui:   @
+    )
+
+    new Widgets(
+      el:   @el.find('.widgets')
+      user: @user
+      ui:   @
+    )
+
+
+class Widgets extends App.Controller
+  constructor: ->
+    super
+    @render()
+
+  render: ->
+
+    @html App.view('user_zoom/widgets')()
+
+    new App.WidgetUser(
+      el:      @el.find('.user_info')
+      user_id: @user.id
+    )
+
+class ActionRow extends App.Controller
+  events:
+    'click [data-type=history]':  'history_dialog'
+    'click [data-type=merge]':    'merge_dialog'
+
+  constructor: ->
+    super
+    @render()
+
+  render: ->
+    @html App.view('user_zoom/actions')()
+
+  history_dialog: (e) ->
+    e.preventDefault()
+    new App.UserHistory( user_id: @user.id )
+
+  merge_dialog: (e) ->
+    e.preventDefault()
+    new App.TicketMerge( ticket_id: @ticket.id, task_key: @ui.task_key )
+
+  customer_dialog: (e) ->
+    e.preventDefault()
+    new App.TicketCustomer( ticket_id: @ticket.id, ui: @ui )
+
+
+class Router extends App.ControllerPermanent
+  constructor: (params) ->
+    super
+
+    # cleanup params
+    clean_params =
+      user_id:  params.user_id
+
+    App.TaskManager.add( 'User-' + @user_id, 'UserZoom', clean_params )
+
+App.Config.set( 'user/zoom/:user_id', Router, 'Routes' )

app/assets/javascripts/app/views/agent_ticket_create.jst.eco

@@ -1,6 +1,6 @@
 <div class="content-two">
   <div class="sidebar">
-    <div class="ticket-widgets">
+    <div class="widgets">
       <div class="customer_info"></div>
       <div class="ticket_template"></div>
       <div class="text_module"></div>

app/assets/javascripts/app/views/generic/history.jst.eco

@@ -56,4 +56,4 @@
     <div class="modal-footer">
     </div>
   </div>
-</div>
+</div>

app/assets/javascripts/app/views/ticket_zoom.jst.eco

@@ -1,7 +1,7 @@
 <div class="content-two">
   <div class="sidebar">
-    <div class="ticket-widgets"></div>
+    <div class="widgets"></div>
-    <div class="ticket-action"></div>
+    <div class="action"></div>
   </div>
   <div class="main">
 

app/assets/javascripts/app/views/ticket_zoom/actions.jst.eco

@@ -1,5 +1,5 @@
 <div class="btn-group dropup">
-  <button type="button" class="btn btn-default dropdown-toggle action" data-toggle="dropdown"><%- @T('Action') %> <span class="caret"></span>
+  <button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown"><%- @T('Action') %> <span class="caret"></span>
   </button>
   <ul class="dropdown-menu">
     <li><a href="#" data-type="history"><%- @T( 'History' ) %></a></li>

app/assets/javascripts/app/views/user_zoom.jst.eco

@@ -0,0 +1,21 @@
+<div class="content-two">
+  <div class="sidebar">
+    <div class="widgets"></div>
+    <div class="action"></div>
+  </div>
+  <div class="main">
+
+    <div class="page-header user-zoom clearfix">
+      <div class="page-header-title">
+        <div class="ticket-title"></div>
+      </div>
+    </div>
+
+    <div class="ticket-answer">
+      <div class="article-view"></div>
+      <div class="edit"></div>
+    </div>
+
+  </div>
+</div>
+

app/assets/javascripts/app/views/user_zoom/actions.jst.eco

@@ -0,0 +1,8 @@
+<div class="btn-group dropup">
+  <button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown"><%- @T('Action') %> <span class="caret"></span>
+  </button>
+  <ul class="dropdown-menu">
+    <li><a href="#" data-type="history"><%- @T( 'History' ) %></a></li>
+    <li><a href="#" data-type="merge"><%- @T( 'Merge' ) %></a></li>
+  </ul>
+</div>

app/assets/javascripts/app/views/user_zoom/widgets.jst.eco

@@ -0,0 +1 @@
+  <div class="user_info"></div>

app/assets/stylesheets/zzz.css

@@ -680,7 +680,7 @@ footer {
   width: 100%;
 }
 
-.ticket-action {
+.sidebar .action {
   padding: 6px 8px 6px;
   position: fixed;
   bottom: 0px;
@@ -692,17 +692,17 @@ footer {
   margin-left: 4px;
 }
 @media (min-width: 800px) {
-  .ticket-action {
+  .sidebar .action {
     width: 234px;
   }
 }
 @media (min-width: 1024px) {
-  .ticket-action {
+  .sidebar .action {
     width: 254px;
   }
 }
 @media (min-width: 1200px) {
-  .ticket-action {
+  .sidebar .action {
     width: 274px;
   }
 }

app/controllers/users_controller.rb

@@ -352,6 +352,25 @@ curl http://localhost/api/v1/users/2.json -v -u #{login}:#{password} -H "Content
     render :json => users
   end
 
+  # GET /api/v1/users/history/1
+  def history
+
+    # permissin check
+    if !is_role('Admin') && !is_role('Agent')
+      response_access_deny
+      return
+    end
+
+    # get user data
+    user = User.find( params[:id] )
+
+    # get history of user
+    history = user.history_get(true)
+
+    # return result
+    render :json => history
+  end
+
 =begin
 
 Resource:

config/routes/user.rb

@@ -10,6 +10,7 @@ Zammad::Application.routes.draw do
   match api_path + '/users/account',               :to => 'users#account_remove',        :via => :delete
   match api_path + '/users',                       :to => 'users#index',                 :via => :get
   match api_path + '/users/:id',                   :to => 'users#show',                  :via => :get
+  match api_path + '/users/history/:id',           :to => 'users#history',               :via => :get
   match api_path + '/users',                       :to => 'users#create',                :via => :post
   match api_path + '/users/:id',                   :to => 'users#update',                :via => :put