diff --git a/public/assets/chat/chat.coffee b/public/assets/chat/chat.coffee index 7049fc15e..5d3b5c6d8 100644 --- a/public/assets/chat/chat.coffee +++ b/public/assets/chat/chat.coffee @@ -516,6 +516,10 @@ do($ = window.jQuery, window) -> @el.addClass('zammad-chat-is-open') + remainerHeight = @el.height() - @el.find('.zammad-chat-header').outerHeight() + + @el.css 'bottom', -remainerHeight + if !@sessionId @el.animate { bottom: 0 }, 500, @onOpenAnimationEnd @send('chat_session_init') @@ -573,12 +577,12 @@ do($ = window.jQuery, window) -> @enableScrollOnRoot() # close window - @el.removeClass('zammad-chat-is-open') remainerHeight = @el.height() - @el.find('.zammad-chat-header').outerHeight() @el.animate { bottom: -remainerHeight }, 500, @onCloseAnimationEnd onCloseAnimationEnd: => - @el.removeClass('zammad-chat-is-visible') + @el.css 'bottom', '' + @el.removeClass('zammad-chat-is-open') @showLoader() @el.find('.zammad-chat-welcome').removeClass('zammad-chat-is-hidden') @@ -605,9 +609,6 @@ do($ = window.jQuery, window) -> @input.autoGrow extraLine: false - remainerHeight = @el.height() - @el.find('.zammad-chat-header').outerHeight() - - @el.css 'bottom', -remainerHeight @el.addClass('zammad-chat-is-shown') disableInput: -> diff --git a/public/assets/chat/chat.css b/public/assets/chat/chat.css index 0bef92e8c..b07c7dda5 100644 --- a/public/assets/chat/chat.css +++ b/public/assets/chat/chat.css @@ -5,7 +5,7 @@ bottom: 0; font-size: 12px; width: 33em; - height: 30em; + height: 3.5em; box-shadow: 0 3px 10px rgba(0, 0, 0, 0.3); border-radius: 5px 5px 0 0; will-change: bottom; @@ -14,16 +14,10 @@ -ms-flex-direction: column; flex-direction: column; z-index: 999; } - .zammad-chat.is-fullscreen { - right: 0; - width: 100%; - height: 100vh; - border-radius: 0 !important; } @media only screen and (max-width: 768px) { .zammad-chat { right: 0; width: 100%; - height: 100%; border-radius: 0 !important; font-size: 16px; } } @@ -36,6 +30,12 @@ .zammad-chat.zammad-chat-is-shown { opacity: 1; } +.zammad-chat.zammad-chat-is-open { + height: 30em; } + @media only screen and (max-width: 768px) { + .zammad-chat.zammad-chat-is-open { + height: 100%; } } + .zammad-chat-icon { height: 2em; width: 2em; @@ -201,6 +201,7 @@ -webkit-flex: 1; -ms-flex: 1; flex: 1; + display: none; -webkit-overflow-scrolling: touch; } @media only screen and (max-width: 768px) { .zammad-chat-body { @@ -209,6 +210,9 @@ -ms-flex: 1; flex: 1; } } +.zammad-chat-is-open .zammad-chat-body { + display: block; } + .zammad-chat-timestamp { text-align: center; color: #999999; @@ -299,9 +303,7 @@ .zammad-chat-controls { overflow: hidden; - display: -webkit-flex; - display: -ms-flexbox; - display: flex; + display: none; -webkit-align-items: flex-start; -ms-flex-align: start; align-items: flex-start; @@ -313,6 +315,11 @@ position: relative; background: white; } +.zammad-chat-is-open .zammad-chat-controls { + display: -webkit-flex; + display: -ms-flexbox; + display: flex; } + .zammad-chat-input { margin: 0; padding: 1em 2em; @@ -367,9 +374,6 @@ .zammad-chat-is-hidden { display: none; } -.zammad-chat-is-visible { - display: block; } - /* # Flat Design */ diff --git a/public/assets/chat/chat.js b/public/assets/chat/chat.js index 7c5d0b1e0..0e966c59d 100644 --- a/public/assets/chat/chat.js +++ b/public/assets/chat/chat.js @@ -720,6 +720,7 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; ZammadChat.prototype.open = function() { + var remainerHeight; if (this.isOpen) { this.log.debug('widget already open, block'); return; @@ -730,6 +731,8 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); this.showLoader(); } this.el.addClass('zammad-chat-is-open'); + remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight(); + this.el.css('bottom', -remainerHeight); if (!this.sessionId) { this.el.animate({ bottom: 0 @@ -790,7 +793,6 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); if (this.isFullscreen) { this.enableScrollOnRoot(); } - this.el.removeClass('zammad-chat-is-open'); remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight(); return this.el.animate({ bottom: -remainerHeight @@ -798,7 +800,8 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; ZammadChat.prototype.onCloseAnimationEnd = function() { - this.el.removeClass('zammad-chat-is-visible'); + this.el.css('bottom', ''); + this.el.removeClass('zammad-chat-is-open'); this.showLoader(); this.el.find('.zammad-chat-welcome').removeClass('zammad-chat-is-hidden'); this.el.find('.zammad-chat-agent').addClass('zammad-chat-is-hidden'); @@ -818,7 +821,6 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; ZammadChat.prototype.show = function() { - var remainerHeight; if (this.state === 'offline') { return; } @@ -829,8 +831,6 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); extraLine: false }); } - remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight(); - this.el.css('bottom', -remainerHeight); return this.el.addClass('zammad-chat-is-shown'); }; @@ -1170,67 +1170,6 @@ var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); return window.ZammadChat = ZammadChat; })(window.jQuery, window); -if (!window.zammadChatTemplates) { - window.zammadChatTemplates = {}; -} -window.zammadChatTemplates["agent"] = function (__obj) { - if (!__obj) __obj = {}; - var __out = [], __capture = function(callback) { - var out = __out, result; - __out = []; - callback.call(this); - result = __out.join(''); - __out = out; - return __safe(result); - }, __sanitize = function(value) { - if (value && value.ecoSafe) { - return value; - } else if (typeof value !== 'undefined' && value != null) { - return __escape(value); - } else { - return ''; - } - }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; - __safe = __obj.safe = function(value) { - if (value && value.ecoSafe) { - return value; - } else { - if (!(typeof value !== 'undefined' && value != null)) value = ''; - var result = new String(value); - result.ecoSafe = true; - return result; - } - }; - if (!__escape) { - __escape = __obj.escape = function(value) { - return ('' + value) - .replace(/&/g, '&') - .replace(//g, '>') - .replace(/"/g, '"'); - }; - } - (function() { - (function() { - if (this.agent.avatar) { - __out.push('\n\n'); - } - - __out.push('\n\n '); - - __out.push(__sanitize(this.agent.name)); - - __out.push('\n'); - - }).call(this); - - }).call(__obj); - __obj.safe = __objSafe, __obj.escape = __escape; - return __out.join(''); -}; - /*! * ---------------------------------------------------------------------------- * "THE BEER-WARE LICENSE" (Revision 42): @@ -1316,6 +1255,67 @@ jQuery.fn.autoGrow = function(options) { }); }; +if (!window.zammadChatTemplates) { + window.zammadChatTemplates = {}; +} +window.zammadChatTemplates["agent"] = function (__obj) { + if (!__obj) __obj = {}; + var __out = [], __capture = function(callback) { + var out = __out, result; + __out = []; + callback.call(this); + result = __out.join(''); + __out = out; + return __safe(result); + }, __sanitize = function(value) { + if (value && value.ecoSafe) { + return value; + } else if (typeof value !== 'undefined' && value != null) { + return __escape(value); + } else { + return ''; + } + }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; + __safe = __obj.safe = function(value) { + if (value && value.ecoSafe) { + return value; + } else { + if (!(typeof value !== 'undefined' && value != null)) value = ''; + var result = new String(value); + result.ecoSafe = true; + return result; + } + }; + if (!__escape) { + __escape = __obj.escape = function(value) { + return ('' + value) + .replace(/&/g, '&') + .replace(//g, '>') + .replace(/"/g, '"'); + }; + } + (function() { + (function() { + if (this.agent.avatar) { + __out.push('\n\n'); + } + + __out.push('\n\n '); + + __out.push(__sanitize(this.agent.name)); + + __out.push('\n'); + + }).call(this); + + }).call(__obj); + __obj.safe = __objSafe, __obj.escape = __escape; + return __out.join(''); +}; + if (!window.zammadChatTemplates) { window.zammadChatTemplates = {}; } diff --git a/public/assets/chat/chat.min.js b/public/assets/chat/chat.min.js index 7289fe666..fbb3fcba1 100644 --- a/public/assets/chat/chat.min.js +++ b/public/assets/chat/chat.min.js @@ -1,2 +1,2 @@ -var bind=function(t,e){return function(){return t.apply(e,arguments)}},slice=[].slice,extend=function(t,e){function s(){this.constructor=t}for(var i in e)hasProp.call(e,i)&&(t[i]=e[i]);return s.prototype=e.prototype,t.prototype=new s,t.__super__=e.prototype,t},hasProp={}.hasOwnProperty;!function(t,e){var s,i,n,o,a,r,h,l;return l=document.getElementsByTagName("script"),r=l[l.length-1],h=r.src.match(".*://([^:/]*).*")[1],s=function(){function e(e){this.options=t.extend({},this.defaults,e),this.log=new n({debug:this.options.debug,logPrefix:this.options.logPrefix||this.logPrefix})}return e.prototype.defaults={debug:!1},e}(),n=function(){function e(e){this.log=bind(this.log,this),this.error=bind(this.error,this),this.notice=bind(this.notice,this),this.debug=bind(this.debug,this),this.options=t.extend({},this.defaults,e)}return e.prototype.defaults={debug:!1},e.prototype.debug=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.options.debug?this.log("debug",t):void 0},e.prototype.notice=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("notice",t)},e.prototype.error=function(){var t;return t=1<=arguments.length?slice.call(arguments,0):[],this.log("error",t)},e.prototype.log=function(e,s){var i,n,o,a;if(s.unshift("||"),s.unshift(e),s.unshift(this.options.logPrefix),console.log.apply(console,s),this.options.debug){for(a="",i=0,o=s.length;o>i;i++)n=s[i],a+=" ",a+="object"==typeof n?JSON.stringify(n):n&&n.toString?n.toString():n;return t(".js-chatLogDisplay").prepend("
"+a+"
")}},e}(),o=function(t){function e(t){this.stop=bind(this.stop,this),this.start=bind(this.start,this),e.__super__.constructor.call(this,t)}return extend(e,t),e.prototype.timeoutStartedAt=null,e.prototype.logPrefix="timeout",e.prototype.defaults={debug:!1,timeout:4,timeoutIntervallCheck:.5},e.prototype.start=function(){var t,e;return this.stop(),e=new Date,t=function(t){return function(){var s;return s=new Date-new Date(e.getTime()+1e3*t.options.timeout*60),t.log.debug("Timeout check for "+t.options.timeout+" minutes (left "+s/1e3+" sec.)"),0>s?void 0:(t.stop(),t.options.callback())}}(this),this.log.debug("Start timeout in "+this.options.timeout+" minutes"),this.intervallId=setInterval(t,1e3*this.options.timeoutIntervallCheck*60)},e.prototype.stop=function(){return this.intervallId?(this.log.debug("Stop timeout of "+this.options.timeout+" minutes"),clearInterval(this.intervallId)):void 0},e}(s),i=function(t){function s(t){this.ping=bind(this.ping,this),this.send=bind(this.send,this),this.reconnect=bind(this.reconnect,this),this.close=bind(this.close,this),this.connect=bind(this.connect,this),this.set=bind(this.set,this),s.__super__.constructor.call(this,t)}return extend(s,t),s.prototype.logPrefix="io",s.prototype.set=function(t){var e,s,i;s=[];for(e in t)i=t[e],s.push(this.options[e]=i);return s},s.prototype.connect=function(){return this.log.debug("Connecting to "+this.options.host),this.ws=new e.WebSocket(""+this.options.host),this.ws.onopen=function(t){return function(e){return t.log.debug("onOpen",e),t.options.onOpen(e),t.ping()}}(this),this.ws.onmessage=function(t){return function(e){var s,i,n,o;for(o=JSON.parse(e.data),t.log.debug("onMessage",e.data),s=0,i=o.length;i>s;s++)n=o[s],"pong"===n.event&&t.ping();return t.options.onMessage?t.options.onMessage(o):void 0}}(this),this.ws.onclose=function(t){return function(e){if(t.log.debug("close websocket connection",e),t.pingDelayId&&clearTimeout(t.pingDelayId),t.manualClose){if(t.log.debug("manual close, onClose callback"),t.manualClose=!1,t.options.onClose)return t.options.onClose(e)}else if(t.log.debug("error close, onError callback"),t.options.onError)return t.options.onError("Connection lost...")}}(this),this.ws.onerror=function(t){return function(e){return t.log.debug("onError",e),t.options.onError?t.options.onError(e):void 0}}(this)},s.prototype.close=function(){return this.log.debug("close websocket manually"),this.manualClose=!0,this.ws.close()},s.prototype.reconnect=function(){return this.log.debug("reconnect"),this.close(),this.connect()},s.prototype.send=function(t,e){var s;return null==e&&(e={}),this.log.debug("send",t,e),s=JSON.stringify({event:t,data:e}),this.ws.send(s)},s.prototype.ping=function(){var t;return t=function(t){return function(){return t.send("ping")}}(this),this.pingDelayId=setTimeout(t,29e3)},s}(s),a=function(s){function n(s){return this.startTimeoutObservers=bind(this.startTimeoutObservers,this),this.onCssLoaded=bind(this.onCssLoaded,this),this.setAgentOnlineState=bind(this.setAgentOnlineState,this),this.onConnectionEstablished=bind(this.onConnectionEstablished,this),this.setSessionId=bind(this.setSessionId,this),this.onConnectionReestablished=bind(this.onConnectionReestablished,this),this.reconnect=bind(this.reconnect,this),this.destroy=bind(this.destroy,this),this.onLeaveTemporary=bind(this.onLeaveTemporary,this),this.onAgentTypingEnd=bind(this.onAgentTypingEnd,this),this.onAgentTypingStart=bind(this.onAgentTypingStart,this),this.onQueue=bind(this.onQueue,this),this.onQueueScreen=bind(this.onQueueScreen,this),this.onWebSocketClose=bind(this.onWebSocketClose,this),this.onCloseAnimationEnd=bind(this.onCloseAnimationEnd,this),this.close=bind(this.close,this),this.toggle=bind(this.toggle,this),this.sessionClose=bind(this.sessionClose,this),this.onOpenAnimationEnd=bind(this.onOpenAnimationEnd,this),this.open=bind(this.open,this),this.renderMessage=bind(this.renderMessage,this),this.receiveMessage=bind(this.receiveMessage,this),this.onSubmit=bind(this.onSubmit,this),this.onFocus=bind(this.onFocus,this),this.onInput=bind(this.onInput,this),this.onReopenSession=bind(this.onReopenSession,this),this.onError=bind(this.onError,this),this.onWebSocketMessage=bind(this.onWebSocketMessage,this),this.send=bind(this.send,this),this.checkForEnter=bind(this.checkForEnter,this),this.render=bind(this.render,this),this.view=bind(this.view,this),this.T=bind(this.T,this),this.options=t.extend({},this.defaults,s),n.__super__.constructor.call(this,this.options),this.isFullscreen=e.matchMedia&&e.matchMedia("(max-width: 768px)").matches,this.scrollRoot=t(this.getScrollRoot()),t?e.WebSocket&&sessionStorage?this.options.chatId?(this.options.lang||(this.options.lang=t("html").attr("lang")),this.options.lang&&(this.options.lang=this.options.lang.replace(/-.+?$/,""),this.log.debug("lang: "+this.options.lang)),this.options.host||this.detectHost(),this.loadCss(),this.io=new i(this.options),this.io.set({onOpen:this.render,onClose:this.onWebSocketClose,onMessage:this.onWebSocketMessage,onError:this.onError}),void this.io.connect()):(this.state="unsupported",void this.log.error("Chat: need chatId as option!")):(this.state="unsupported",void this.log.notice("Chat: Browser not supported!")):(this.state="unsupported",void this.log.notice("Chat: no jquery found!"))}return extend(n,s),n.prototype.defaults={chatId:void 0,show:!0,target:t("body"),host:"",debug:!1,flat:!1,lang:void 0,cssAutoload:!0,cssUrl:void 0,fontSize:void 0,buttonClass:"open-zammad-chat",inactiveClass:"is-inactive",title:"Chat with us!",idleTimeout:6,idleTimeoutIntervallCheck:.5,inactiveTimeout:8,inactiveTimeoutIntervallCheck:.5,waitingListTimeout:4,waitingListTimeoutIntervallCheck:.5},n.prototype.logPrefix="chat",n.prototype._messageCount=0,n.prototype.isOpen=!1,n.prototype.blinkOnlineInterval=null,n.prototype.stopBlinOnlineStateTimeout=null,n.prototype.showTimeEveryXMinutes=2,n.prototype.lastTimestamp=null,n.prototype.lastAddedType=null,n.prototype.inputTimeout=null,n.prototype.isTyping=!1,n.prototype.state="offline",n.prototype.initialQueueDelay=1e4,n.prototype.translations={de:{"Chat with us!":"Chatte mit uns!",Online:"Online",Online:"Online",Offline:"Offline",Connecting:"Verbinden","Connection re-established":"Verbindung wiederhergestellt",Today:"Heute",Send:"Senden","Compose your message...":"Ihre Nachricht...","All colleagues are busy.":"Alle Kollegen sind belegt.","You are on waiting list position %s.":"Sie sind in der Warteliste an der Position %s.","Start new conversation":"Neue Konversation starten","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation mit %s geschlossen.","Since you didn't respond in the last %s minutes your conversation got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation geschlossen."}},n.prototype.sessionId=void 0,n.prototype.T=function(){var t,e,s,i,n,o;if(n=arguments[0],s=2<=arguments.length?slice.call(arguments,1):[],this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?(o=this.translations[this.options.lang],o[n]||this.log.notice("Translation needed for '"+n+"'"),n=o[n]||n):this.log.notice("Translation '"+this.options.lang+"' needed!")),s)for(t=0,i=s.length;i>t;t++)e=s[t],n=n.replace(/%s/,e);return n},n.prototype.view=function(t){return function(s){return function(i){return i||(i={}),i.T=s.T,i.background=s.options.background,i.flat=s.options.flat,i.fontSize=s.options.fontSize,e.zammadChatTemplates[t](i)}}(this)},n.prototype.getScrollRoot=function(){var t,e,s;return"scrollingElement"in document?document.scrollingElement:(e=document.documentElement,s=e.scrollTop,e.scrollTop=s+1,t=e.scrollTop,e.scrollTop=s,t>s?e:document.body)},n.prototype.render=function(){return this.el&&t(".zammad-chat").get(0)||this.renderBase(),t("."+this.options.buttonClass).addClass(this.inactiveClass),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId})},n.prototype.renderBase=function(){return this.el=t(this.view("chat")({title:this.options.title})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),this.el.find(".js-chat-open").click(this.open),this.el.find(".js-chat-toggle").click(this.toggle),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.input.on({keydown:this.checkForEnter,input:this.onInput}),t(e).on("beforeunload",function(t){return function(){return t.onLeaveTemporary()}}(this)),t(e).bind("hashchange",function(t){return function(){return t.isOpen?void 0:t.idleTimeout.start()}}(this)),this.isFullscreen?this.input.on({focus:this.onFocus,focusout:this.onFocusOut}):void 0},n.prototype.checkForEnter=function(t){return t.shiftKey||13!==t.keyCode?void 0:(t.preventDefault(),this.sendMessage())},n.prototype.send=function(t,e){return null==e&&(e={}),e.chat_id=this.options.chatId,this.io.send(t,e)},n.prototype.onWebSocketMessage=function(t){var e,s,i;for(e=0,s=t.length;s>e;e++)switch(i=t[e],this.log.debug("ws:onmessage",i),i.event){case"chat_error":this.log.notice(i.data),i.data&&"chat_disabled"===i.data.state&&this.destroy({remove:!0});break;case"chat_session_message":if(i.data.self_written)return;this.receiveMessage(i.data);break;case"chat_session_typing":if(i.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(i.data);break;case"chat_session_queue":this.onQueueScreen(i.data);break;case"chat_session_closed":this.onSessionClosed(i.data);break;case"chat_session_left":this.onSessionClosed(i.data);break;case"chat_status_customer":switch(i.data.state){case"online":this.sessionId=void 0,!this.options.cssAutoload||this.cssLoaded?this.onReady():this.socketReady=!0;break;case"offline":this.onError("Zammad Chat: No agent online");break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled");break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+i.data.queue);break;case"reconnect":this.onReopenSession(i.data)}}},n.prototype.onReady=function(){return this.log.debug("widget ready for use"),t("."+this.options.buttonClass).click(this.open).removeClass(this.inactiveClass),this.options.show?this.show():void 0},n.prototype.onError=function(e){return this.log.debug(e),this.addStatus(e),t("."+this.options.buttonClass).hide(),this.isOpen?(this.disableInput(),this.destroy({remove:!1})):this.destroy({remove:!0})},n.prototype.onReopenSession=function(t){var e,s,i,n,o;if(this.log.debug("old messages",t.session),this.inactiveTimeout.start(),o=sessionStorage.getItem("unfinished_message"),t.agent){for(this.onConnectionEstablished(t),n=t.session,e=0,s=n.length;s>e;e++)i=n[e],this.renderMessage({message:i.content,id:i.id,from:i.created_by_id?"agent":"customer"});o&&this.input.val(o)}return t.position&&this.onQueue(t),this.show(),this.open(),this.scrollToBottom(),o?this.input.focus():void 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connection",e),t.pingDelayId&&clearTimeout(t.pingDelayId),t.manualClose){if(t.log.debug("manual close, onClose callback"),t.manualClose=!1,t.options.onClose)return t.options.onClose(e)}else if(t.log.debug("error close, onError callback"),t.options.onError)return t.options.onError("Connection lost...")}}(this),this.ws.onerror=function(t){return function(e){return t.log.debug("onError",e),t.options.onError?t.options.onError(e):void 0}}(this)},s.prototype.close=function(){return this.log.debug("close websocket manually"),this.manualClose=!0,this.ws.close()},s.prototype.reconnect=function(){return this.log.debug("reconnect"),this.close(),this.connect()},s.prototype.send=function(t,e){var s;return null==e&&(e={}),this.log.debug("send",t,e),s=JSON.stringify({event:t,data:e}),this.ws.send(s)},s.prototype.ping=function(){var t;return t=function(t){return function(){return t.send("ping")}}(this),this.pingDelayId=setTimeout(t,29e3)},s}(s),a=function(s){function n(s){return this.startTimeoutObservers=bind(this.startTimeoutObservers,this),this.onCssLoaded=bind(this.onCssLoaded,this),this.setAgentOnlineState=bind(this.setAgentOnlineState,this),this.onConnectionEstablished=bind(this.onConnectionEstablished,this),this.setSessionId=bind(this.setSessionId,this),this.onConnectionReestablished=bind(this.onConnectionReestablished,this),this.reconnect=bind(this.reconnect,this),this.destroy=bind(this.destroy,this),this.onLeaveTemporary=bind(this.onLeaveTemporary,this),this.onAgentTypingEnd=bind(this.onAgentTypingEnd,this),this.onAgentTypingStart=bind(this.onAgentTypingStart,this),this.onQueue=bind(this.onQueue,this),this.onQueueScreen=bind(this.onQueueScreen,this),this.onWebSocketClose=bind(this.onWebSocketClose,this),this.onCloseAnimationEnd=bind(this.onCloseAnimationEnd,this),this.close=bind(this.close,this),this.toggle=bind(this.toggle,this),this.sessionClose=bind(this.sessionClose,this),this.onOpenAnimationEnd=bind(this.onOpenAnimationEnd,this),this.open=bind(this.open,this),this.renderMessage=bind(this.renderMessage,this),this.receiveMessage=bind(this.receiveMessage,this),this.onSubmit=bind(this.onSubmit,this),this.onFocus=bind(this.onFocus,this),this.onInput=bind(this.onInput,this),this.onReopenSession=bind(this.onReopenSession,this),this.onError=bind(this.onError,this),this.onWebSocketMessage=bind(this.onWebSocketMessage,this),this.send=bind(this.send,this),this.checkForEnter=bind(this.checkForEnter,this),this.render=bind(this.render,this),this.view=bind(this.view,this),this.T=bind(this.T,this),this.options=t.extend({},this.defaults,s),n.__super__.constructor.call(this,this.options),this.isFullscreen=e.matchMedia&&e.matchMedia("(max-width: 768px)").matches,this.scrollRoot=t(this.getScrollRoot()),t?e.WebSocket&&sessionStorage?this.options.chatId?(this.options.lang||(this.options.lang=t("html").attr("lang")),this.options.lang&&(this.options.lang=this.options.lang.replace(/-.+?$/,""),this.log.debug("lang: "+this.options.lang)),this.options.host||this.detectHost(),this.loadCss(),this.io=new i(this.options),this.io.set({onOpen:this.render,onClose:this.onWebSocketClose,onMessage:this.onWebSocketMessage,onError:this.onError}),void this.io.connect()):(this.state="unsupported",void this.log.error("Chat: need chatId as option!")):(this.state="unsupported",void this.log.notice("Chat: Browser not supported!")):(this.state="unsupported",void this.log.notice("Chat: no jquery found!"))}return extend(n,s),n.prototype.defaults={chatId:void 0,show:!0,target:t("body"),host:"",debug:!1,flat:!1,lang:void 0,cssAutoload:!0,cssUrl:void 0,fontSize:void 0,buttonClass:"open-zammad-chat",inactiveClass:"is-inactive",title:"Chat with us!",idleTimeout:6,idleTimeoutIntervallCheck:.5,inactiveTimeout:8,inactiveTimeoutIntervallCheck:.5,waitingListTimeout:4,waitingListTimeoutIntervallCheck:.5},n.prototype.logPrefix="chat",n.prototype._messageCount=0,n.prototype.isOpen=!1,n.prototype.blinkOnlineInterval=null,n.prototype.stopBlinOnlineStateTimeout=null,n.prototype.showTimeEveryXMinutes=2,n.prototype.lastTimestamp=null,n.prototype.lastAddedType=null,n.prototype.inputTimeout=null,n.prototype.isTyping=!1,n.prototype.state="offline",n.prototype.initialQueueDelay=1e4,n.prototype.translations={de:{"Chat with us!":"Chatte mit uns!",Online:"Online",Online:"Online",Offline:"Offline",Connecting:"Verbinden","Connection re-established":"Verbindung wiederhergestellt",Today:"Heute",Send:"Senden","Compose your message...":"Ihre Nachricht...","All colleagues are busy.":"Alle Kollegen sind belegt.","You are on waiting list position %s.":"Sie sind in der Warteliste an der Position %s.","Start new conversation":"Neue Konversation starten","Since you didn't respond in the last %s minutes your conversation with %s got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation mit %s geschlossen.","Since you didn't respond in the last %s minutes your conversation got closed.":"Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation geschlossen."}},n.prototype.sessionId=void 0,n.prototype.T=function(){var t,e,s,i,n,o;if(n=arguments[0],s=2<=arguments.length?slice.call(arguments,1):[],this.options.lang&&"en"!==this.options.lang&&(this.translations[this.options.lang]?(o=this.translations[this.options.lang],o[n]||this.log.notice("Translation needed for '"+n+"'"),n=o[n]||n):this.log.notice("Translation '"+this.options.lang+"' needed!")),s)for(t=0,i=s.length;i>t;t++)e=s[t],n=n.replace(/%s/,e);return n},n.prototype.view=function(t){return function(s){return function(i){return i||(i={}),i.T=s.T,i.background=s.options.background,i.flat=s.options.flat,i.fontSize=s.options.fontSize,e.zammadChatTemplates[t](i)}}(this)},n.prototype.getScrollRoot=function(){var t,e,s;return"scrollingElement"in document?document.scrollingElement:(e=document.documentElement,s=e.scrollTop,e.scrollTop=s+1,t=e.scrollTop,e.scrollTop=s,t>s?e:document.body)},n.prototype.render=function(){return this.el&&t(".zammad-chat").get(0)||this.renderBase(),t("."+this.options.buttonClass).addClass(this.inactiveClass),this.setAgentOnlineState("online"),this.log.debug("widget rendered"),this.startTimeoutObservers(),this.idleTimeout.start(),this.sessionId=sessionStorage.getItem("sessionId"),this.send("chat_status_customer",{session_id:this.sessionId})},n.prototype.renderBase=function(){return this.el=t(this.view("chat")({title:this.options.title})),this.options.target.append(this.el),this.input=this.el.find(".zammad-chat-input"),this.el.find(".js-chat-open").click(this.open),this.el.find(".js-chat-toggle").click(this.toggle),this.el.find(".zammad-chat-controls").on("submit",this.onSubmit),this.input.on({keydown:this.checkForEnter,input:this.onInput}),t(e).on("beforeunload",function(t){return function(){return t.onLeaveTemporary()}}(this)),t(e).bind("hashchange",function(t){return function(){return t.isOpen?void 0:t.idleTimeout.start()}}(this)),this.isFullscreen?this.input.on({focus:this.onFocus,focusout:this.onFocusOut}):void 0},n.prototype.checkForEnter=function(t){return t.shiftKey||13!==t.keyCode?void 0:(t.preventDefault(),this.sendMessage())},n.prototype.send=function(t,e){return null==e&&(e={}),e.chat_id=this.options.chatId,this.io.send(t,e)},n.prototype.onWebSocketMessage=function(t){var e,s,i;for(e=0,s=t.length;s>e;e++)switch(i=t[e],this.log.debug("ws:onmessage",i),i.event){case"chat_error":this.log.notice(i.data),i.data&&"chat_disabled"===i.data.state&&this.destroy({remove:!0});break;case"chat_session_message":if(i.data.self_written)return;this.receiveMessage(i.data);break;case"chat_session_typing":if(i.data.self_written)return;this.onAgentTypingStart();break;case"chat_session_start":this.onConnectionEstablished(i.data);break;case"chat_session_queue":this.onQueueScreen(i.data);break;case"chat_session_closed":this.onSessionClosed(i.data);break;case"chat_session_left":this.onSessionClosed(i.data);break;case"chat_status_customer":switch(i.data.state){case"online":this.sessionId=void 0,!this.options.cssAutoload||this.cssLoaded?this.onReady():this.socketReady=!0;break;case"offline":this.onError("Zammad Chat: No agent online");break;case"chat_disabled":this.onError("Zammad Chat: Chat is disabled");break;case"no_seats_available":this.onError("Zammad Chat: Too many clients in queue. Clients in queue: "+i.data.queue);break;case"reconnect":this.onReopenSession(i.data)}}},n.prototype.onReady=function(){return this.log.debug("widget ready for use"),t("."+this.options.buttonClass).click(this.open).removeClass(this.inactiveClass),this.options.show?this.show():void 0},n.prototype.onError=function(e){return this.log.debug(e),this.addStatus(e),t("."+this.options.buttonClass).hide(),this.isOpen?(this.disableInput(),this.destroy({remove:!1})):this.destroy({remove:!0})},n.prototype.onReopenSession=function(t){var e,s,i,n,o;if(this.log.debug("old messages",t.session),this.inactiveTimeout.start(),o=sessionStorage.getItem("unfinished_message"),t.agent){for(this.onConnectionEstablished(t),n=t.session,e=0,s=n.length;s>e;e++)i=n[e],this.renderMessage({message:i.content,id:i.id,from:i.created_by_id?"agent":"customer"});o&&this.input.val(o)}return t.position&&this.onQueue(t),this.show(),this.open(),this.scrollToBottom(),o?this.input.focus():void 0},n.prototype.onInput=function(){return this.el.find(".zammad-chat-message--unread").removeClass("zammad-chat-message--unread"),sessionStorage.setItem("unfinished_message",this.input.val()),this.onTyping()},n.prototype.onFocus=function(){var s;return t(e).scrollTop(10),s=t(e).scrollTop()>0,t(e).scrollTop(0),s?this.log.notice("virtual keyboard shown"):void 0},n.prototype.onFocusOut=function(){},n.prototype.onTyping=function(){return this.isTyping&&this.isTyping>new Date((new Date).getTime()-1500)?void 0:(this.isTyping=new Date,this.send("chat_session_typing",{session_id:this.sessionId}),this.inactiveTimeout.start())},n.prototype.onSubmit=function(t){return t.preventDefault(),this.sendMessage()},n.prototype.sendMessage=function(){var t,e;return(t=this.input.val())?(this.inactiveTimeout.start(),sessionStorage.removeItem("unfinished_message"),e=this.view("message")({message:t,from:"customer",id:this._messageCount++,unreadClass:""}),this.maybeAddTimestamp(),this.el.find(".zammad-chat-message--typing").size()?(this.lastAddedType="typing-placeholder",this.el.find(".zammad-chat-message--typing").before(e)):(this.lastAddedType="message--customer",this.el.find(".zammad-chat-body").append(e)),this.input.val(""),this.scrollToBottom(),this.send("chat_session_message",{content:t,id:this._messageCount,session_id:this.sessionId})):void 0},n.prototype.receiveMessage=function(t){return this.inactiveTimeout.start(),this.onAgentTypingEnd(),this.maybeAddTimestamp(),this.renderMessage({message:t.message.content,id:t.id,from:"agent"})},n.prototype.renderMessage=function(t){return this.lastAddedType="message--"+t.from,t.unreadClass=document.hidden?" zammad-chat-message--unread":"",this.el.find(".zammad-chat-body").append(this.view("message")(t)),this.scrollToBottom()},n.prototype.open=function(){var t;return this.isOpen?void this.log.debug("widget already open, block"):(this.isOpen=!0,this.log.debug("open widget"),this.sessionId||this.showLoader(),this.el.addClass("zammad-chat-is-open"),t=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.css("bottom",-t),this.sessionId?(this.el.css("bottom",0),this.onOpenAnimationEnd()):(this.el.animate({bottom:0},500,this.onOpenAnimationEnd),this.send("chat_session_init")))},n.prototype.onOpenAnimationEnd=function(){return this.idleTimeout.stop(),this.isFullscreen?this.disableScrollOnRoot():void 0},n.prototype.sessionClose=function(){return this.send("chat_session_close",{session_id:this.sessionId}),this.inactiveTimeout.stop(),this.waitingListTimeout.stop(),sessionStorage.removeItem("unfinished_message"),this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.setSessionId(void 0)},n.prototype.toggle=function(t){return this.isOpen?this.close(t):this.open(t)},n.prototype.close=function(t){var e;return this.isOpen?(this.initDelayId&&clearTimeout(this.initDelayId),this.sessionId?(this.log.debug("close widget"),t&&t.stopPropagation(),this.sessionClose(),this.isFullscreen&&this.enableScrollOnRoot(),e=this.el.height()-this.el.find(".zammad-chat-header").outerHeight(),this.el.animate({bottom:-e},500,this.onCloseAnimationEnd)):void this.log.debug("can't close widget without sessionId")):void this.log.debug("can't close widget, it's not open")},n.prototype.onCloseAnimationEnd=function(){return this.el.css("bottom",""),this.el.removeClass("zammad-chat-is-open"),this.showLoader(),this.el.find(".zammad-chat-welcome").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").addClass("zammad-chat-is-hidden"),this.isOpen=!1,this.io.reconnect()},n.prototype.onWebSocketClose=function(){return this.isOpen?void 0:this.el?(this.el.removeClass("zammad-chat-is-shown"),this.el.removeClass("zammad-chat-is-loaded")):void 0},n.prototype.show=function(){return"offline"!==this.state?(this.el.addClass("zammad-chat-is-loaded"),this.inputInitialized||(this.inputInitialized=!0,this.input.autoGrow({extraLine:!1})),this.el.addClass("zammad-chat-is-shown")):void 0},n.prototype.disableInput=function(){return this.input.prop("disabled",!0),this.el.find(".zammad-chat-send").prop("disabled",!0)},n.prototype.enableInput=function(){return this.input.prop("disabled",!1),this.el.find(".zammad-chat-send").prop("disabled",!1)},n.prototype.hideModal=function(){return this.el.find(".zammad-chat-modal").html("")},n.prototype.onQueueScreen=function(t){var e;return this.setSessionId(t.session_id),e=function(e){return function(){return e.onQueue(t),e.waitingListTimeout.start()}}(this),this.initialQueueDelay&&!this.onInitialQueueDelayId?void(this.onInitialQueueDelayId=setTimeout(e,this.initialQueueDelay)):(this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),e())},n.prototype.onQueue=function(t){return this.log.notice("onQueue",t.position),this.inQueue=!0,this.el.find(".zammad-chat-modal").html(this.view("waiting")({position:t.position}))},n.prototype.onAgentTypingStart=function(){return this.stopTypingId&&clearTimeout(this.stopTypingId),this.stopTypingId=setTimeout(this.onAgentTypingEnd,3e3),this.el.find(".zammad-chat-message--typing").size()?void 0:(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("typingIndicator")()),this.scrollToBottom())},n.prototype.onAgentTypingEnd=function(){return this.el.find(".zammad-chat-message--typing").remove()},n.prototype.onLeaveTemporary=function(){return this.sessionId?this.send("chat_session_leave_temporary",{session_id:this.sessionId}):void 0},n.prototype.maybeAddTimestamp=function(){var t,e,s;return s=Date.now(),!this.lastTimestamp||s-this.lastTimestamp>6e4*this.showTimeEveryXMinutes?(t=this.T("Today"),e=(new Date).toTimeString().substr(0,5),"timestamp"===this.lastAddedType?(this.updateLastTimestamp(t,e),this.lastTimestamp=s):(this.el.find(".zammad-chat-body").append(this.view("timestamp")({label:t,time:e})),this.lastTimestamp=s,this.lastAddedType="timestamp",this.scrollToBottom())):void 0},n.prototype.updateLastTimestamp=function(t,e){return this.el?this.el.find(".zammad-chat-body").find(".zammad-chat-timestamp").last().replaceWith(this.view("timestamp")({label:t,time:e})):void 0},n.prototype.addStatus=function(t){return this.el?(this.maybeAddTimestamp(),this.el.find(".zammad-chat-body").append(this.view("status")({status:t})),this.scrollToBottom()):void 0},n.prototype.scrollToBottom=function(){return this.el.find(".zammad-chat-body").scrollTop(t(".zammad-chat-body").prop("scrollHeight"))},n.prototype.destroy=function(t){return null==t&&(t={}),this.log.debug("destroy widget",t),this.setAgentOnlineState("offline"),t.remove&&this.el&&this.el.remove(),this.waitingListTimeout&&this.waitingListTimeout.stop(),this.inactiveTimeout&&this.inactiveTimeout.stop(),this.idleTimeout&&this.idleTimeout.stop(),this.io.close()},n.prototype.reconnect=function(){return this.log.notice("reconnecting"),this.disableInput(),this.lastAddedType="status",this.setAgentOnlineState("connecting"),this.addStatus(this.T("Connection lost"))},n.prototype.onConnectionReestablished=function(){return this.lastAddedType="status",this.setAgentOnlineState("online"),this.addStatus(this.T("Connection re-established"))},n.prototype.onSessionClosed=function(t){return this.addStatus(this.T("Chat closed by %s",t.realname)),this.disableInput(),this.setAgentOnlineState("offline"),this.inactiveTimeout.stop()},n.prototype.setSessionId=function(t){return this.sessionId=t,void 0===t?sessionStorage.removeItem("sessionId"):sessionStorage.setItem("sessionId",t)},n.prototype.onConnectionEstablished=function(t){return this.onInitialQueueDelayId&&clearTimeout(this.onInitialQueueDelayId),this.inQueue=!1,t.agent&&(this.agent=t.agent),t.session_id&&this.setSessionId(t.session_id),this.el.find(".zammad-chat-agent").html(this.view("agent")({agent:this.agent})),this.enableInput(),this.hideModal(),this.el.find(".zammad-chat-welcome").addClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent").removeClass("zammad-chat-is-hidden"),this.el.find(".zammad-chat-agent-status").removeClass("zammad-chat-is-hidden"),this.isFullscreen||this.input.focus(),this.setAgentOnlineState("online"),this.waitingListTimeout.stop(),this.idleTimeout.stop(),this.inactiveTimeout.start()},n.prototype.showCustomerTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("customer_timeout")({agent:this.agent.name,delay:this.options.inactiveTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},n.prototype.showWaitingListTimeout=function(){var t;return this.el.find(".zammad-chat-modal").html(this.view("waiting_list_timeout")({delay:this.options.watingListTimeout})),t=function(){return location.reload()},this.el.find(".js-restart").click(t),this.sessionClose()},n.prototype.showLoader=function(){return this.el.find(".zammad-chat-modal").html(this.view("loader")())},n.prototype.setAgentOnlineState=function(t){var e;return this.state=t,this.el?(e=t.charAt(0).toUpperCase()+t.slice(1),this.el.find(".zammad-chat-agent-status").attr("data-status",t).text(this.T(e))):void 0},n.prototype.detectHost=function(){var t;return t="ws://","https:"===e.location.protocol&&(t="wss://"),this.options.host=""+t+h+"/ws"},n.prototype.loadCss=function(){var t,e,s;if(this.options.cssAutoload)return s=this.options.cssUrl,s||(s=this.options.host.replace(/^wss/i,"https").replace(/^ws/i,"http").replace(/\/ws/i,""),s+="/assets/chat/chat.css"),this.log.debug("load css from '"+s+"'"),e="@import url('"+s+"');",t=document.createElement("link"),t.onload=this.onCssLoaded,t.rel="stylesheet",t.href="data:text/css,"+escape(e),document.getElementsByTagName("head")[0].appendChild(t)},n.prototype.onCssLoaded=function(){return this.socketReady?this.onReady():this.cssLoaded=!0},n.prototype.startTimeoutObservers=function(){return this.idleTimeout=new o({logPrefix:"idleTimeout",debug:this.options.debug,timeout:this.options.idleTimeout,timeoutIntervallCheck:this.options.idleTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Idle timeout reached, hide widget",new Date),t.destroy({remove:!0})}}(this)}),this.inactiveTimeout=new o({logPrefix:"inactiveTimeout",debug:this.options.debug,timeout:this.options.inactiveTimeout,timeoutIntervallCheck:this.options.inactiveTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Inactive timeout reached, show timeout screen.",new Date),t.showCustomerTimeout(),t.destroy({remove:!1})}}(this)}),this.waitingListTimeout=new o({logPrefix:"waitingListTimeout",debug:this.options.debug,timeout:this.options.waitingListTimeout,timeoutIntervallCheck:this.options.waitingListTimeoutIntervallCheck,callback:function(t){return function(){return t.log.debug("Waiting list timeout reached, show timeout screen.",new Date),t.showWaitingListTimeout(),t.destroy({remove:!1})}}(this)})},n.prototype.disableScrollOnRoot=function(){return this.rootScrollOffset=this.scrollRoot.scrollTop(),this.scrollRoot.css({overflow:"hidden",position:"fixed"})},n.prototype.enableScrollOnRoot=function(){return this.scrollRoot.scrollTop(this.rootScrollOffset),this.scrollRoot.css({overflow:"",position:""})},n}(s),e.ZammadChat=a}(window.jQuery,window),jQuery.fn.autoGrow=function(t){return this.each(function(){var e=jQuery.extend({extraLine:!0},t),s=function(t){return jQuery(t).after('
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