Apply new signature in ticket zoom on group change.

app/assets/javascripts/app/controllers/agent_ticket_create.coffee

@@ -31,7 +31,7 @@ class App.TicketCreate extends App.Controller
 
     @fetch(params)
 
-    # lisen if view need to be rerendert
+    # lisen if view need to be rerendered
     @bind 'ticket_create_rerender', (defaults) =>
       @log 'notice', 'error', defaults
       @render(defaults)
@@ -41,6 +41,10 @@ class App.TicketCreate extends App.Controller
       return if !@authenticate(true)
       @render()
 
+    # bind on new ticket_create_attributes updates
+    @bind 'ticket_create_attributes', (data) =>
+      App.SessionStorage.set('ticket_create_attributes', data)
+
   changeFormType: (e) =>
     type = $(e.target).data('type')
     if !type

app/assets/javascripts/app/controllers/ticket_zoom.coffee

@@ -329,10 +329,12 @@ class App.TicketZoom extends App.Controller
 
       new App.TicketZoomArticleNew(
         ticket:    @ticket
+        ticket_id: @ticket.id
         el:        @$('.article-new')
         form_meta: @form_meta
         form_id:   @form_id
         defaults:  @taskGet('article')
+        task_key:  @task_key
         ui:        @
       )
 

app/assets/javascripts/app/controllers/ticket_zoom/article_new.coffee

@@ -95,7 +95,7 @@ class App.TicketZoomArticleNew extends App.Controller
     @bind(
       'ui::ticket::setArticleType'
       (data) =>
-        return if data.ticket.id isnt @ticket.id
+        return if data.ticket.id isnt @ticket_id
         #@setArticleType(data.type.name)
 
         @openTextarea(null, true)
@@ -113,7 +113,7 @@ class App.TicketZoomArticleNew extends App.Controller
     @bind(
       'ui::ticket::taskReset'
       (data) =>
-        return if data.ticket_id isnt @ticket.id
+        return if data.ticket_id isnt @ticket_id
         @type     = 'note'
         @defaults = {}
         @render()
@@ -131,7 +131,7 @@ class App.TicketZoomArticleNew extends App.Controller
 
   render: ->
 
-    ticket = App.Ticket.fullLocal( @ticket.id )
+    ticket = App.Ticket.fullLocal( @ticket_id )
 
     @html App.view('ticket_zoom/article_new')(
       ticket:       ticket
@@ -343,15 +343,30 @@ class App.TicketZoomArticleNew extends App.Controller
         for name in articleType.attributes
           @$("[name=#{name}]").closest('.form-group').removeClass('hide')
 
-    # check if signature need to be added
-    body      = @$('[data-name=body]').html() || ''
+    # detect current signature (use current group_id, if not set, use ticket.group_id)
+    ticketCurrent = App.Ticket.find(@ticket_id)
+    group_id = ticketCurrent.group_id
+    task = App.TaskManager.get(@task_key)
+    if task && task.state && task.state.ticket && task.state.ticket.group_id
+      group_id = task.state.ticket.group_id
+    group = App.Group.find(group_id)
     signature = undefined
-    if @ticket.group.signature_id
-      signature = App.Signature.find( @ticket.group.signature_id )
+    if group && group.signature_id
+      signature = App.Signature.find(group.signature_id)
+
+    # add/replace signature
     if signature && signature.body && @type is 'email'
+
+      # if signature has changed, remove it
+      signature_id = @$('[data-signature=true]').data('signature-id')
+      if signature_id && signature_id.toString() isnt signature.id.toString()
+        @$('[data-name=body] [data-signature="true"]').remove()
+
+      # apply new signature
       signatureFinished = App.Utils.text2html(
-        App.Utils.replaceTags( signature.body, { user: App.Session.get(), ticket: @ticket } )
+        App.Utils.replaceTags( signature.body, { user: App.Session.get(), ticket: ticketCurrent } )
       )
+      body = @$('[data-name=body]').html() || ''
       if App.Utils.signatureCheck(body, signatureFinished)
         if !App.Utils.lastLineEmpty(body)
           body = body + '<br>'
@@ -360,7 +375,7 @@ class App.TicketZoomArticleNew extends App.Controller
 
     # remove old signature
     else
-      @$('[data-name=body]').find('[data-signature=true]').remove()
+      @$('[data-name=body] [data-signature=true]').remove()
 
   detectEmptyTextarea: =>
     if !@textarea.text().trim()

lib/sessions/backend/ticket_create.rb

@@ -53,14 +53,14 @@ class Sessions::Backend::TicketCreate
 
     if !@client
       return {
-        collection: 'ticket_create_attributes',
+        event: 'ticket_create_attributes',
         data: data,
       }
     end
 
     @client.log "push ticket_create for user #{@user.id}"
     @client.send(
-      collection: 'ticket_create_attributes',
+      event: 'ticket_create_attributes',
       data: data,
     )
   end

test/browser/agent_ticket_actions_level5_test.rb

@@ -258,25 +258,29 @@ class AgentTicketActionLevel5Test < TestCase
       no_quote: true,
     )
 
-=begin
     # update group2
     select(
-      :css   => '.active [name="group_id"]',
-      :value => group_name2,
+      css: '.active [name="group_id"]',
+      value: group_name2,
+    )
+
+    # execute reply
+    sleep 5 # time to recognice form changes
+    click(
+      css: '.active [data-type="reply"]',
     )
 
     # check if signature exists
     match_not(
-      :css      => '.active [data-name="body"]',
-      :value    => signature_body1,
-      :no_quote => true,
+      css: '.active [data-name="body"]',
+      value: signature_body1,
+      no_quote: true,
     )
     match(
-      :css      => '.active [data-name="body"]',
-      :value    => signature_body2,
-      :no_quote => true,
+      css: '.active [data-name="body"]',
+      value: signature_body2,
+      no_quote: true,
     )
-=end
 
     # discard changes
     sleep 2