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Rewrite for form generation. Added REST docu. Moved api to /api/*.

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This commit is contained in:
Martin Edenhofer 2012-09-20 14:08:02 +02:00
parent fb214adc6f
commit ee726eb591
91 changed files with 2670 additions and 1379 deletions
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44
app/assets/javascripts/app/controllers/_application_controller.js.coffee
View file

@ -20,6 +20,12 @@ class App.Controller extends Spine.Controller
@delay( a, 0 )
reBind: (name, callback) =>
Spine.one name, (data) =>
@log 'rebind', name, data
callback(data)
@reBind(name, callback)
isRole: (name) ->
return false if !window.Session.roles
for role in window.Session.roles
@ -292,7 +298,7 @@ class App.Controller extends Spine.Controller
tickets = {}
App.Com.ajax(
type: 'GET',
url: '/ticket_customer',
url: '/api/ticket_customer',
data: {
customer_id: data.user_id,
}
@ -329,6 +335,20 @@ class App.Controller extends Spine.Controller
loadCollection: (params) ->
# remember in store if not already requested
if !params.localStorage
if params.type == 'User'
for user_id, user of params.data
data = {}
data[params.type] = {}
data[params.type][ user_id ] = user
App.Store.write( 'collection::' + params.type + '::' + user_id, { type: params.type, localStorage: true, collections: data } )
else
for object in params.data
data = {}
data[params.type] = [ object ]
App.Store.write( 'collection::' + params.type + '::' + object.id, { type: params.type, localStorage: true, collections: data } )
# users
if params.type == 'User'
for user_id, user of params.data
@ -344,7 +364,7 @@ class App.Controller extends Spine.Controller
# set image url
if user && !user['image']
user['image'] = 'http://placehold.it/48x48'
# set realname
user['realname'] = ''
if user['firstname']
@ -367,18 +387,18 @@ class App.Controller extends Spine.Controller
# priority
ticket.ticket_priority = App.TicketPriority.find(ticket.ticket_priority_id)
# state
ticket.ticket_state = App.TicketState.find(ticket.ticket_state_id)
# group
ticket.group = App.Group.find(ticket.group_id)
# customer
if ticket.customer_id and App.User.exists(ticket.customer_id)
user = App.User.find(ticket.customer_id)
ticket.customer = user
# owner
if ticket.owner_id and App.User.exists(ticket.owner_id)
user = App.User.find(ticket.owner_id)
@ -391,13 +411,13 @@ class App.Controller extends Spine.Controller
# articles
else if params.type == 'TicketArticle'
for article in params.data
# add user
article.created_by = App.User.find(article.created_by_id)
# set human time
article.humanTime = @humanTime(article.created_at)
# add possible actions
article.article_type = App.TicketArticleType.find( article.ticket_article_type_id )
article.article_sender = App.TicketArticleSender.find( article.ticket_article_sender_id )
@ -409,13 +429,13 @@ class App.Controller extends Spine.Controller
# history
else if params.type == 'History'
for histroy in params.data
# add user
histroy.created_by = App.User.find(histroy.created_by_id)
# set human time
histroy.humanTime = @humanTime(histroy.created_at)
# add possible actions
if histroy.history_attribute_id
histroy.attribute = App.HistoryAttribute.find( histroy.history_attribute_id )

13
app/assets/javascripts/app/controllers/_application_controller_form.js.coffee
View file

@ -204,11 +204,11 @@ class App.ControllerForm extends App.Controller
@callback( params )
###
$(@local_attribute_full).tagsInput(
autocomplete_url: '/user_search',
autocomplete_url: '/users/search',
height: '30px',
width: '530px',
auto: {
source: '/user_search',
source: '/users/search',
minLength: 2,
select: ( event, ui ) =>
@log 'selected', event, ui
@ -218,7 +218,7 @@ class App.ControllerForm extends App.Controller
###
@log '111111', @local_attribute_full, item
$(@local_attribute_full).autocomplete(
source: '/user_search',
source: '/api/users/search',
minLength: 2,
select: ( event, ui ) =>
@log 'selected', event, ui
@ -312,7 +312,7 @@ class App.ControllerForm extends App.Controller
options_by_name = []
for i in attribute.options
options_by_name.push i['name'].toLowerCase()
options_by_name.push i['name'].toString().toLowerCase()
options_by_name = options_by_name.sort()
options_new = []
@ -422,6 +422,11 @@ class App.ControllerForm extends App.Controller
record.selected = 'selected'
record.checked = 'checked'
validate: (params) ->
App.Model.validate(
model: @model,
params: params,
)
# get all params of the form
@params: (form) ->

4
app/assets/javascripts/app/controllers/_application_controller_generic.js.coffee
View file

@ -37,7 +37,7 @@ class App.ControllerGenericNew extends App.ControllerModal
object.load(params)
# validate
errors = object.validate( form: true )
errors = object.validate()
if errors
@log 'error new', errors
@formValidate( form: e.target, errors: errors )
@ -87,7 +87,7 @@ class App.ControllerGenericEdit extends App.ControllerModal
@item.load(params)
# validate
errors = @item.validate( form: true )
errors = @item.validate()
if errors
@log 'error new', errors
@formValidate( form: e.target, errors: errors )

178
app/assets/javascripts/app/controllers/_channel/email.js.coffee
View file

@ -20,6 +20,10 @@ class App.ChannelEmail extends App.ControllerTabs
target: 'c-outbound',
controller: App.ChannelEmailOutbound,
},
{
name: 'Sigantures',
target: 'c-signature',
},
{
name: 'Adresses',
target: 'c-address',
@ -31,79 +35,12 @@ class App.ChannelEmail extends App.ControllerTabs
{
name: 'Settings',
target: 'c-setting',
controller: App.SettingsArea, params: { area: 'Email::Base' },
controller: App.SettingsArea,
params: { area: 'Email::Base' },
},
]
@render()
class App.ChannelEmailInboundEdit extends App.ControllerModal
constructor: ->
super
@render(@object)
render: (data = {}) ->
configure_attributes = [
{ name: 'adapter', display: 'Type', tag: 'select', multiple: false, null: false, options: { IMAP: 'IMAP', POP3: 'POP3' } , class: 'span4', default: data['adapter'] },
{ name: 'host', display: 'Host', tag: 'input', type: 'text', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['host']) },
{ name: 'user', display: 'User', tag: 'input', type: 'text', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['user']) },
{ name: 'password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['password']) },
{ name: 'ssl', display: 'SSL', tag: 'select', multiple: false, null: false, options: { true: 'yes', false: 'no' } , class: 'span4', default: (data['options']&&data['options']['ssl']) },
{ name: 'group_id', display: 'Group', tag: 'select', multiple: false, null: false, filter: @edit_form, nulloption: false, relation: 'Group', class: 'span4', default: data['group_id'] },
{ name: 'active', display: 'Active', tag: 'select', multiple: false, null: false, options: { true: 'yes', false: 'no' } , class: 'span4', default: data['active'] },
]
@html App.view('generic/admin/new')(
head: 'New Channel'
)
new App.ControllerForm(
el: @el.find('#object_new'),
model: { configure_attributes: configure_attributes, className: '' },
autofocus: true,
)
@modalShow()
submit: (e) =>
e.preventDefault()
# get params
params = @formParam(e.target)
object = @object || new App.Channel
object.load(
area: 'Email::Inbound',
adapter: params['adapter'],
group_id: params['group_id'],
options: {
host: params['host'],
user: params['user'],
password: params['password'],
ssl: params['ssl'],
},
host: params['host'],
user: params['user'],
password: params['password'],
active: params['active'],
)
# validate form
errors = object.validate()
# show errors in form
if errors
@log 'error new', errors
@formValidate( form: e.target, errors: errors )
return false
# save object
object.save(
success: =>
@modalHide()
error: =>
@log 'errors'
@modalHide()
)
class App.ChannelEmailInbound extends App.Controller
events:
@ -147,6 +84,69 @@ class App.ChannelEmailInbound extends App.Controller
new App.ChannelEmailInboundEdit( object: item )
class App.ChannelEmailInboundEdit extends App.ControllerModal
constructor: ->
super
@render(@object)
render: (data = {}) ->
configure_attributes = [
{ name: 'adapter', display: 'Type', tag: 'select', multiple: false, null: false, options: { IMAP: 'IMAP', POP3: 'POP3' } , class: 'span4', default: data['adapter'] },
{ name: 'host', display: 'Host', tag: 'input', type: 'text', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['host']) },
{ name: 'user', display: 'User', tag: 'input', type: 'text', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['user']) },
{ name: 'password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: false, class: 'span4', autocapitalize: false, default: (data['options']&&data['options']['password']) },
{ name: 'ssl', display: 'SSL', tag: 'select', multiple: false, null: false, options: { true: 'yes', false: 'no' } , class: 'span4', default: (data['options']&&data['options']['ssl']) },
{ name: 'group_id', display: 'Group', tag: 'select', multiple: false, null: false, filter: @edit_form, nulloption: false, relation: 'Group', class: 'span4', default: data['group_id'] },
{ name: 'active', display: 'Active', tag: 'select', multiple: false, null: false, options: { true: 'yes', false: 'no' } , class: 'span4', default: data['active'] },
]
@html App.view('generic/admin/new')(
head: 'New Channel'
)
@form = new App.ControllerForm(
el: @el.find('#object_new'),
model: { configure_attributes: configure_attributes, className: '' },
autofocus: true,
)
@modalShow()
submit: (e) =>
e.preventDefault()
# get params
params = @formParam(e.target)
object = @object || new App.Channel
object.load(
area: 'Email::Inbound',
adapter: params['adapter'],
group_id: params['group_id'],
options: {
host: params['host'],
user: params['user'],
password: params['password'],
ssl: params['ssl'],
},
)
# validate form
errors = @form.validate( params )
# show errors in form
if errors
@log 'error new', errors
@formValidate( form: e.target, errors: errors )
return false
# save object
object.save(
success: =>
@modalHide()
error: =>
@log 'errors'
@modalHide()
)
class App.ChannelEmailOutbound extends App.Controller
events:
'change #_adapter': 'toggle'
@ -159,15 +159,17 @@ class App.ChannelEmailOutbound extends App.Controller
App.Channel.fetch()
render: =>
@html App.view('channel/email_outbound')()
# get current Email::Outbound channel
channels = App.Channel.all()
data = []
adapters = {}
adapter_used = undefined
channel_used = undefined
for channel in channels
if channel.area is 'Email::Outbound'
data.push channel
adapters[channel.adapter] = channel.adapter
if @adapter_used
if @adapter_used is channel.adapter
@ -177,16 +179,15 @@ class App.ChannelEmailOutbound extends App.Controller
adapter_used = channel.adapter
channel_used = channel
@html App.view('channel/email_outbound')()
configure_attributes = [
{ name: 'adapter', display: 'Send Mails via', tag: 'select', multiple: false, null: false, options: adapters , class: 'span4', default: adapter_used },
]
new App.ControllerForm(
el: @el.find('#form-email-adapter'),
model: { configure_attributes: configure_attributes, className: '' },
autofocus: true,
)
if adapter_used is 'Sendmail'
configure_attributes = [
{ name: 'adapter', display: 'Send Mails via', tag: 'select', multiple: false, null: false, options: adapters , class: 'span4', default: adapter_used },
]
@form = new App.ControllerForm(
el: @el.find('#form-email-adapter'),
model: { configure_attributes: configure_attributes, className: '' },
autofocus: true,
)
if adapter_used is 'SMTP'
configure_attributes = [
@ -195,25 +196,30 @@ class App.ChannelEmailOutbound extends App.Controller
{ name: 'password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: true, class: 'span4', autocapitalize: false, default: (channel_used['options']&&channel_used['options']['password']) },
{ name: 'ssl', display: 'SSL', tag: 'select', multiple: false, null: false, options: { true: 'yes', false: 'no' } , class: 'span4', default: (channel_used['options']&&channel_used['options']['ssl']) },
]
new App.ControllerForm(
@form = new App.ControllerForm(
el: @el.find('#form-email-adapter-settings'),
model: { configure_attributes: configure_attributes, className: '' },
autofocus: true,
)
toggle: (e) =>
# get params
params = @formParam(e.target)
# set selected adapter
@adapter_used = params['adapter']
# render page with new selected adapter
@render()
update: (e) =>
e.preventDefault()
params = @formParam(e.target)
# errors = @form.validate( params )
# update Email::Outbound adapter
channels = App.Channel.all()
for channel in channels
if channel.area is 'Email::Outbound' && channel.adapter is params['adapter']
@ -227,11 +233,11 @@ class App.ChannelEmailOutbound extends App.Controller
active: true,
)
# set all other to inactive
# set all other Email::Outbound adapters to inactive
channels = App.Channel.all()
for channel in channels
if channel.area is 'Email::Outbound' && channel.adapter isnt params['adapter']
channel.updateAttributes( active: false )
# rerender
# rerender page
@render()

7
app/assets/javascripts/app/controllers/_dashboard/activity_stream.js.coffee
View file

@ -11,9 +11,8 @@ class App.DashboardActivityStream extends App.Controller
# refresh list ever 140 sec.
# @interval( @fetch, 1400000, 'dashboard_activity_stream' )
@fetch()
Spine.bind 'activity_stream_rebuild', (data) =>
@log 'a_stream', data
@fetch()
@reBind( 'activity_stream_rebuild', @load )
fetch: =>
@ -26,7 +25,7 @@ class App.DashboardActivityStream extends App.Controller
# App.Com.ajax(
# id: 'dashoard_activity_stream',
# type: 'GET',
# url: '/activity_stream',
# url: '/api/activity_stream',
# data: {
# limit: @limit,
# }

11
app/assets/javascripts/app/controllers/_dashboard/recent_viewed.js.coffee
View file

@ -7,14 +7,14 @@ class App.DashboardRecentViewed extends App.Controller
constructor: ->
super
# @log 'aaaa', @el
@items = []
# get data
App.Com.ajax(
id: 'dashboard_recent_viewed',
type: 'GET',
url: '/recent_viewed',
url: '/api/recent_viewed',
data: {
limit: 5,
}
@ -32,7 +32,6 @@ class App.DashboardRecentViewed extends App.Controller
@render()
)
render: ->
# load user data
@ -44,13 +43,13 @@ class App.DashboardRecentViewed extends App.Controller
for item in @items
# @log 'load', item.o_id
item.ticket = App.Ticket.find(item.o_id)
html = App.view('dashboard/recent_viewed')(
head: 'Recent Viewed',
items: @items
)
html = $(html)
@html html
# start user popups

11
app/assets/javascripts/app/controllers/_dashboard/rss.js.coffee
View file

@ -4,11 +4,14 @@ class App.DashboardRss extends App.Controller
constructor: ->
super
# refresh list ever 600 sec.
Spine.bind 'rss_rebuild', (data) =>
@load(data)
# use cache of first page
# bind to new events
@reBind( 'rss_rebuild', @load )
# refresh list ever 600 sec.
@fetch()
fetch: =>
cache = App.Store.get( 'dashboard_rss' )
if cache
@load( cache )

12
app/assets/javascripts/app/controllers/_dashboard/ticket.js.coffee
View file

@ -11,19 +11,17 @@ class App.DashboardTicket extends App.Controller
@start_page = 1
@navupdate '#'
# set new key
@key = 'ticket_overview_' + @view
# bind new events
Spine.bind 'ticket_overview_rebuild', (data) =>
@log 'ticket_overview_rebuild', data
@fetch()
@reBind('ticket_overview_rebuild', @fetch )
# render
@fetch()
fetch: =>
# set new key
@key = 'ticket_overview_' + @view
# use cache of first page
cache = App.Store.get( @key )
if cache
@ -34,7 +32,7 @@ class App.DashboardTicket extends App.Controller
# App.Com.ajax(
# id: 'dashboard_ticket_' + @key,
# type: 'GET',
# url: '/ticket_overviews',
# url: '/api/ticket_overviews',
# data: {
# view: @view,
# view_mode: 'd',

2
app/assets/javascripts/app/controllers/agent_ticket_create.js.coffee
View file

@ -44,7 +44,7 @@ class Index extends App.Controller
App.Com.ajax(
id: 'ticket_create',
type: 'GET',
url: '/ticket_create',
url: '/api/ticket_create',
data: {
ticket_id: params.ticket_id,
article_id: params.article_id,

2
app/assets/javascripts/app/controllers/agent_ticket_history.js.coffee
View file

@ -8,7 +8,7 @@ class App.TicketHistory extends App.ControllerModal
App.Com.ajax(
id: 'ticket_history',
type: 'GET',
url: '/ticket_history/' + ticket_id,
url: '/api/ticket_history/' + ticket_id,
success: (data, status, xhr) =>
# remember ticket
@ticket = data.ticket

2
app/assets/javascripts/app/controllers/agent_ticket_merge.js.coffee
View file

@ -16,7 +16,7 @@ class App.TicketMerge extends App.ControllerModal
App.Com.ajax(
id: 'ticket_merge',
type: 'GET',
url: '/ticket_merge/' + @ticket_id + '/' + params['master_ticket_number'],
url: '/api/ticket_merge/' + @ticket_id + '/' + params['master_ticket_number'],
data: {
# view: @view
}

14
app/assets/javascripts/app/controllers/agent_ticket_view.js.coffee
View file

@ -26,19 +26,17 @@ class Index extends App.Controller
# set controller to active
Config['ActiveController'] = '#ticket_overview_' + @view
# set new key
@key = 'ticket_overview_' + @view
# bind new events
Spine.bind 'ticket_overview_rebuild', (data) =>
@log 'ticket_overview_rebuild', data
@fetch()
@reBind( 'ticket_overview_rebuild', @fetch )
# render
@fetch()
fetch: =>
# set new key
@key = 'ticket_overview_' + @view
# use cache of first page
cache = App.Store.get( @key )
if cache
@ -51,7 +49,7 @@ class Index extends App.Controller
# App.Com.ajax(
# id: 'ticket_overview_' + @start_page,
# type: 'GET',
# url: '/ticket_overviews',
# url: '/api/ticket_overviews',
# data: {
# view: @view,
# view_mode: @view_mode,
@ -423,7 +421,7 @@ class Router extends App.Controller
else
App.Com.ajax(
type: 'GET',
url: '/ticket_overviews',
url: '/api/ticket_overviews',
data: {
view: @view,
array: true,

4
app/assets/javascripts/app/controllers/agent_ticket_zoom.js.coffee
View file

@ -35,7 +35,7 @@ class Index extends App.Controller
App.Com.ajax(
id: 'ticket_zoom',
type: 'GET',
url: '/ticket_full/' + ticket_id,
url: '/api/ticket_full/' + ticket_id,
data: {
view: @view
}
@ -159,7 +159,7 @@ class Index extends App.Controller
u: =>
uploader = new qq.FileUploader(
element: document.getElementById('file-uploader'),
action: 'ticket_attachment_new',
action: '/api/ticket_attachment_new',
params: {
form: 'TicketZoom',
form_id: @ticket.id,

2
app/assets/javascripts/app/controllers/customer_ticket_new.js.coffee
View file

@ -38,7 +38,7 @@ class Index extends App.Controller
App.Com.ajax(
id: 'ticket_create',
type: 'GET',
url: '/ticket_create',
url: '/api/ticket_create',
data: {
ticket_id: params.ticket_id,
article_id: params.article_id,

2
app/assets/javascripts/app/controllers/getting_started.js.coffee
View file

@ -24,7 +24,7 @@ class Index extends App.Controller
App.Com.ajax(
id: 'getting_started',
type: 'GET',
url: '/getting_started',
url: '/api/getting_started',
data: {
# view: @view,
}

21
app/assets/javascripts/app/controllers/navigation.js.coffee
View file

@ -13,15 +13,26 @@ class App.Navigation extends App.Controller
# rebuild nav bar with given user data
Spine.bind 'navrebuild', (user) =>
@log 'navbarrebuild', user
if !_.isEmpty( user )
cache = App.Store.get( 'navupdate_ticket_overview' )
@ticket_overview_build( cache ) if cache
if !_.isEmpty( user )
cache = App.Store.get( 'update_recent_viewed' )
@recent_viewed_build( cache ) if cache
@render(user)
# rebuild ticket overview data
Spine.bind 'navupdate_ticket_overview', (data) =>
@ticket_overview_build(data)
@render( window.Session )
# rebuild recent viewd data
Spine.bind 'update_recent_viewed', (data) =>
@recent_viewed_build(data)
@render( window.Session )
render: (user) ->
nav_left = @getItems( navbar: Config.NavBar )
@ -134,6 +145,8 @@ class App.Navigation extends App.Controller
ticket_overview_build: (data) =>
App.Store.write( 'navupdate_ticket_overview', data )
# remove old views
for key of Config.NavBar
if Config.NavBar[key].parent is '#ticket_view'
@ -150,11 +163,10 @@ class App.Navigation extends App.Controller
role: ['Agent'],
}
# rebuild navbar
Spine.trigger 'navrebuild', window.Session
recent_viewed_build: (data) =>
App.Store.write( 'update_recent_viewed', data )
items = data.recent_viewed
# load user collection
@ -189,6 +201,3 @@ class App.Navigation extends App.Controller
divider: divider,
navheader: navheader
}
# rebuild navbar
Spine.trigger 'navrebuild', window.Session

16
app/assets/javascripts/app/controllers/reset_password.js.coffee
View file

@ -6,6 +6,7 @@ class Index extends App.Controller
events:
'submit form': 'submit',
'click .submit': 'submit',
'click .retry': 'rerender',
constructor: ->
super
@ -29,6 +30,10 @@ class Index extends App.Controller
autofocus: true,
)
rerender: (e) ->
e.preventDefault()
@render()
submit: (e) ->
e.preventDefault()
params = @formParam(e.target)
@ -40,13 +45,20 @@ class Index extends App.Controller
url: '/users/password_reset',
data: JSON.stringify(params),
processData: true,
success: @success
success: @success,
error: @error,
)
success: (data, status, xhr) =>
@html App.view('generic/hero_message')(
head: 'We\'ve sent password reset instructions to your email address',
message: 'If you don\'t receive instructions within a minute or two, check your email\'s spam and junk filters, or try <a href="#reset_password">resending your request</a>.'
message: 'If you don\'t receive instructions within a minute or two, check your email\'s spam and junk filters, or try <a href="#" class="retry">resending your request</a>.'
);
error: (data, status, xhr) =>
@html App.view('generic/hero_message')(
head: 'Problem',
message: 'Username or email address invalid, please go back and try <a href="#" class="retry">again</a>.'
);
Config.Routes['reset_password'] = Index

7
app/assets/javascripts/app/controllers/signup.js.coffee
View file

@ -40,13 +40,6 @@ class Index extends App.Controller
@log 'submit'
e.preventDefault()
@params = @formParam(e.target)
###
for num in [1..199]
user = new App.User
params.login = 'login_c' + num
user.updateAttributes(params)
return false
###
# if no login is given, use emails as fallback
if !@params.login && @params.email

26
app/assets/javascripts/app/lib/auth.js.coffee
View file

@ -6,12 +6,19 @@ class App.Auth
console.log 'login(...)', params
App.Com.ajax(
id: 'login',
# params,
type: 'POST',
url: '/signin',
data: JSON.stringify(params.data),
success: params.success,
error: params.error,
success: (data, status, xhr) =>
# clear store
App.Store.clear('all')
# execute callback
params.success(data, status, xhr)
error: (xhr, statusText, error) =>
params.error(xhr, statusText, error)
)
@loginCheck: ->
@ -56,14 +63,15 @@ class App.Auth
# update websocked auth info
App.WebSocket.auth()
# refresh/load default collections
controller = new App.Controller
for key, value of data.default_collections
App[key].refresh( value, options: { clear: true } )
controller.loadCollection( type: key, data: value )
# rebuild navbar with new navbar items
Spine.trigger 'navrebuild', data.session
# rebuild navbar with updated ticket count of overviews
Spine.trigger 'navupdate_remote'
@ -73,6 +81,9 @@ class App.Auth
# empty session
window.Session = {}
# clear store
App.Store.clear('all')
# update websocked auth info
App.WebSocket.auth()
)
@ -88,6 +99,9 @@ class App.Auth
# update websocked auth info
App.WebSocket.auth()
# clear store
App.Store.clear('all')
error: (xhr, statusText, error) =>
# update websocked auth info

17
app/assets/javascripts/app/lib/interface_handle.js.coffee
View file

@ -11,12 +11,6 @@ class App.Run extends App.Controller
# init of i18n
new App.i18n
# start navigation controller
new App.Navigation( el: @el.find('#navigation') );
# check if session already exists/try to get session data from server
App.Auth.loginCheck()
# bind new events
Spine.bind 'loadCollection', (data) =>
@ -25,7 +19,16 @@ class App.Run extends App.Controller
for key of data.collections
@log 'loadCollection', key, data.collections[key]
@loadCollection( type: key, data: data.collections[key] )
@loadCollection( localStorage: data.localStorage, type: key, data: data.collections[key] )
# load collections
App.Store.load()
# start navigation controller
new App.Navigation( el: @el.find('#navigation') );
# check if session already exists/try to get session data from server
App.Auth.loginCheck()
# start notify controller
new App.Notify( el: @el.find('#notify') );

87
app/assets/javascripts/app/lib/store.js.coffee
View file

@ -1,5 +1,12 @@
class App.Store
_instance = undefined # Must be declared here to force the closure on the class
@renew: ->
_instance = new _Singleton
@load: ->
if _instance == undefined
_instance ?= new _Singleton
@write: (key, value) ->
if _instance == undefined
_instance ?= new _Singleton
@ -15,6 +22,11 @@ class App.Store
_instance ?= new _Singleton
_instance.delete(args)
@clear: (args) ->
if _instance == undefined
_instance ?= new _Singleton
_instance.clear(args)
@list: () ->
if _instance == undefined
_instance ?= new _Singleton
@ -26,15 +38,88 @@ class _Singleton
constructor: (@args) ->
# find collections to load
@_loadCollectionAll()
@_loadCollectionType('TicketPriority')
@_loadCollectionType('TicketStateType')
@_loadCollectionType('TicketState')
@_loadCollectionType('TicketArticleSender')
@_loadCollectionType('TicketArticleType')
@_loadCollectionType('Group')
@_loadCollectionType('Role')
@_loadCollectionType('Organization')
@_loadCollectionType('User')
@_loadCollectionType()
_loadCollectionAll: ->
@all = {}
@rest = {}
logLength = localStorage.length-1;
for count in [0..logLength]
key = localStorage.key( count )
if key
value = localStorage.getItem( key )
data = JSON.parse( value )
@all[key] = data
_loadCollectionType: (type) ->
# console.log('STORE NEW' + logLength)
toGo = @all
if !_.isEmpty( @rest )
toGo = _.clone( @rest )
@rest = {}
for key, data of toGo
# console.log('STORE NEW' + count + '-' + key, data)
if data['collections']
data['localStorage'] = true
if type
if data['type'] is type
@_loadCollection(data)
else
@rest[key] = data
else
@_loadCollection(data)
_loadCollection: (data) ->
console.log('fire', 'loadCollection', data )
Spine.trigger( 'loadCollection', data )
write: (key, value) ->
# write to instance
@store[ key ] = value
# write to local storage
localStorage.setItem( key, JSON.stringify( value ) )
get: (key) ->
@store[ key ]
# return from instance
return @store[ key ] if @store[ key ]
# if not, return from local storage
value = localStorage.getItem( key )
object = JSON.parse( value )
return object if object
# return undefined if not in storage
return undefined
delete: (key) ->
delete @store[ key ]
clear: (action) ->
console.log 'Store:clear', action
# clear instance data
@store = {}
# clear local storage
if action is 'all'
localStorage.clear()
list: () ->
list = []
for key of @store

35
app/assets/javascripts/app/models/application_model.js.coffee
View file

@ -1,32 +1,33 @@
class App.Model extends Spine.Model
validate: (data = {}) ->
# console.log 'vali', @
# console.log 'vali', params, '@', @
# console.log 'validate', params, @configure_attributes, @, App.User.configure_attributes
# check if @constructor.configure_attributes is used
return if !@constructor.configure_attributes
@validate: ( data = {} ) ->
return if !data['model'].configure_attributes
errors = {}
for attribute in @constructor.configure_attributes
for attribute in data['model'].configure_attributes
if !attribute.readonly
# check required
if 'null' of attribute && !attribute[null] && !@[attribute.name]
if 'null' of attribute && !attribute[null] && !data['params'][attribute.name]
errors[attribute.name] = 'is required'
# check confirm password
if data.form && attribute.type is 'password' && @[attribute.name]
if attribute.type is 'password' && data['params'][attribute.name] && "#{attribute.name}_confirm" of data['params']
# get confirm password
if @[attribute.name] isnt @["#{attribute.name}_confirm"]
console.log 'aaa', @[attribute.name], @["#{attribute.name}_confirm"], attribute[null]
if data['params'][attribute.name] isnt data['params']["#{attribute.name}_confirm"]
console.log 'aaa', data['params'][attribute.name], data['params']["#{attribute.name}_confirm"], attribute[null]
errors[attribute.name] = 'didn\'t match'
errors["#{attribute.name}_confirm"] = ''
# return error object
for key, msg of errors
# console.log 'e', errors
return errors
return
return errors if !_.isEmpty(errors)
# return no errors
return
validate: ->
App.Model.validate(
model: @constructor,
params: @,
)

12
app/assets/javascripts/app/models/channel.js.coffee
View file

@ -1,14 +1,4 @@
class App.Channel extends App.Model
@configure 'Channel', 'adapter', 'area', 'options', 'group_id', 'active'
@extend Spine.Model.Ajax
@configure_attributes = [
{ name: 'adapter', display: 'Adapter', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
{ name: 'area', display: 'Area', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
# { name: 'host', display: 'Host', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
# { name: 'user', display: 'User', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
# { name: 'password', display: 'Password', tag: 'input', type: 'text', limit: 100, null: fa, 'class': 'xlarge' },
{ name: 'options', display: 'Area', tag: 'input', type: 'text', limit: 100, null: false, 'class': 'xlarge' },
{ name: 'group_id', display: 'Group', tag: 'option', type: 'text', limit: 100, null: true, 'class': 'xlarge' },
{ name: 'active', display: 'Active', tag: 'boolean', type: 'boolean', 'default': true, null: true, 'class': 'xlarge' },
]
@url: '/api/channels'

4
app/assets/javascripts/app/models/group.js.coffee
View file

@ -1,6 +1,8 @@
class App.Group extends App.Model
@configure 'Group', 'name', 'note', 'active'
@configure 'Group', 'name', 'assignment_timeout', 'follow_up_possible', 'follow_up_assignment', 'note', 'active'
@extend Spine.Model.Ajax
@url: '/api/groups'
@configure_attributes = [
{ name: 'name', display: 'Name', tag: 'input', type: 'text', limit: 100, 'null': false, 'class': 'span4' },
{ name: 'assignment_timeout', display: 'Assignment Timout', tag: 'input', note: 'Assignment timout in minutes if assigned agent is not working on it. Ticket will be shown as unassigend.', type: 'text', limit: 100, 'null': false, 'class': 'span4' },

1
app/assets/javascripts/app/models/organization.js.coffee
View file

@ -1,6 +1,7 @@
class App.Organization extends App.Model
@configure 'Organization', 'name', 'shared', 'note', 'active'
@extend Spine.Model.Ajax
@url: '/api/organizations'
@configure_attributes = [
{ name: 'name', display: 'Name', tag: 'input', type: 'text', limit: 100, 'null': false, 'class': 'span4' },
{ name: 'shared', display: 'Shared organiztion', tag: 'boolean', note: 'Customers in the organiztion can view each other items.', type: 'boolean', 'default': true, 'null': false, 'class': 'span4' },

3
app/assets/javascripts/app/models/overview.js.coffee
View file

@ -1,3 +1,4 @@
class App.Overview extends Spine.Model
@configure 'Overview', 'name', 'meta', 'condition', 'order', 'view', 'user_id', 'group_ids'
@extend Spine.Model.Ajax
@extend Spine.Model.Ajax
@url: '/api/overviews'

1
app/assets/javascripts/app/models/role.js.coffee
View file

@ -1,6 +1,7 @@
class App.Role extends App.Model
@configure 'Role', 'name', 'note', 'active'
@extend Spine.Model.Ajax
@url: '/api/roles'
@configure_attributes = [
{ name: 'name', display: 'Name', tag: 'input', type: 'text', limit: 100, 'null': false, 'class': 'span4' },
{ name: 'note', display: 'Note', tag: 'textarea', note: 'Notes are visible to agents only, never to customers.', limit: 250, 'null': true, 'class': 'span4' },

3
app/assets/javascripts/app/models/session.js.coffee
View file

@ -1,3 +0,0 @@
class App.Session extends App.Model
@configure 'Session', 'data'
@extend Spine.Model.Ajax

3
app/assets/javascripts/app/models/setting.js.coffee
View file

@ -1,3 +1,4 @@
class App.Setting extends App.Model
@configure 'Setting', 'name', 'state'
@extend Spine.Model.Ajax
@extend Spine.Model.Ajax
@url: '/api/settings'

3
app/assets/javascripts/app/models/template.js.coffee
View file

@ -1,3 +1,4 @@
class App.Template extends App.Model
@configure 'Template', 'name', 'options', 'group_ids', 'user_id'
@extend Spine.Model.Ajax
@extend Spine.Model.Ajax
@url: '/api/templates'

2
app/assets/javascripts/app/models/ticket.js.coffee
View file

@ -1,7 +1,7 @@
class App.Ticket extends App.Model
@configure 'Ticket', 'number', 'title', 'group_id', 'owner_id', 'customer_id', 'ticket_state_id', 'ticket_priority_id', 'article'
@extend Spine.Model.Ajax
# @url: '/tickets'
@url: '/api/tickets'
@configure_attributes = [
{ name: 'number', display: '#', tag: 'input', type: 'text', limit: 100, null: true, read_only: true },
{ name: 'customer_id', display: 'Customer', tag: 'input', type: 'text', limit: 100, null: false, class: 'span8', autocapitalize: false, help: 'Select the customer of the Ticket or create one.', link: '<a href="" class="customer_new">&raquo;</a>' },

2
app/assets/javascripts/app/models/ticket_article.js.coffee
View file

@ -1,7 +1,7 @@
class App.TicketArticle extends App.Model
@configure 'TicketArticle', 'from', 'to', 'cc', 'subject', 'body', 'ticket_id', 'ticket_article_type_id', 'ticket_article_sender_id', 'internal', 'in_reply_to'
@extend Spine.Model.Ajax
@url: '/ticket_articles'
@url: '/api/ticket_articles'
@configure_attributes = [
{ name: 'ticket_id', display: 'TicketID', null: false, readonly: 1, },
{ name: 'from', display: 'From', tag: 'input', type: 'text', limit: 100, null: false, class: 'span8', },

2
app/assets/javascripts/app/models/ticket_priority.js.coffee
View file

@ -1,4 +1,4 @@
class App.TicketPriority extends App.Model
@configure 'TicketPriority', 'name', 'note', 'active'
@extend Spine.Model.Ajax
@url: '/ticket_priorities'
@url: '/api/ticket_priorities'

2
app/assets/javascripts/app/models/ticket_state.js.coffee
View file

@ -1,4 +1,4 @@
class App.TicketState extends App.Model
@configure 'TicketState', 'name', 'note', 'active'
@extend Spine.Model.Ajax
@url: '/ticket_states'
@url: '/api/ticket_states'

2
app/assets/javascripts/app/models/user.js.coffee
View file

@ -1,6 +1,8 @@
class App.User extends App.Model
@configure 'User', 'login', 'firstname', 'lastname', 'email', 'web', 'password', 'phone', 'fax', 'mobile', 'street', 'zip', 'city', 'country', 'organization_id', 'note', 'role_ids', 'group_ids', 'active', 'invite'
@extend Spine.Model.Ajax
@url: '/api/users'
# @hasMany 'roles', 'App.Role'
@configure_attributes = [
{ name: 'login', display: 'Login', tag: 'input', type: 'text', limit: 100, null: false, class: 'span4', autocapitalize: false, signup: false, quick: false },

4
app/assets/javascripts/app/views/agent_ticket_zoom.jst.eco
View file

@ -35,7 +35,7 @@
<img class="thumbnail user-data" data-id="<%= article.created_by_id %>" src="<%= article.created_by.image %>" alt="">
<ul>
<li style="font-size: 10px;"><%- T(article.article_type.name) %></li>
<% if article.article_type.name is 'email': %><li style="font-size: 10px;"><a href="/ticket_article_plain/<%= article.id %>"><%- T('raw') %></a></li><% end %>
<% if article.article_type.name is 'email': %><li style="font-size: 10px;"><a href="/api/ticket_article_plain/<%= article.id %>"><%- T('raw') %></a></li><% end %>
</ul>
</div>
<div class="span8 well-muted article-message <% if article.internal is true: %> internal<% end %>">
@ -63,7 +63,7 @@
<% if article.attachments: %>
<div>
<% for attachment in article.attachments: %>
<a href="ticket_attachment/<%= article.ticket_id %>/<%= article.id %>/<%= attachment.id %>" target="_blank" data-type="attachment" class="" title="<%= attachment.size %>"><%= attachment.filename %></a>
<a href="/api/ticket_attachment/<%= article.ticket_id %>/<%= article.id %>/<%= attachment.id %>" target="_blank" data-type="attachment" class="" title="<%= attachment.size %>"><%= attachment.filename %></a>
<% end %>
</div>
<% end %>

24
app/assets/stylesheets/zzz.css
View file

@ -3,6 +3,10 @@ body {
font-size: 13px;
}
label, input, button, select, textarea {
font-size: 13px;
}
.spinner {
float: left;
background:url("/assets/spinner.gif") no-repeat;
@ -25,9 +29,21 @@ body {
}
h1, h2, h3, h4, h5, h6 {
margin: 0 0 10px;
margin: 0 0 8px;
}
h1 {
font-size: 34px;
line-height: 38px;
}
h2 {
font-size: 28px;
line-height: 36px;
}
h3 {
font-size: 22px;
line-height: 34px;
}
.navbar .nav > li > a {
padding: 10px 12px 10px;
}
@ -65,6 +81,12 @@ h1, h2, h3, h4, h5, h6 {
margin: 20px 0 20px
}
.form-horizontal .help-inline, .form-horizontal .help-block {
font-size: 12px;
margin-top: 4px;
}
/* replace music icon with attachment */
.icon-attachment {
background-position: -24px 0;

2
app/controllers/activity_controller.rb
View file

@ -1,7 +1,7 @@
class ActivityController < ApplicationController
before_filter :authentication_check
# GET /activity_stream
# GET /api/activity_stream
def activity_stream
activity_stream = History.activity_stream_fulldata(current_user, params[:limit])

127
app/controllers/application_controller.rb
View file

@ -2,7 +2,16 @@ class ApplicationController < ActionController::Base
include UserInfo
# http_basic_authenticate_with :name => "test", :password => "ttt"
helper_method :current_user, :authentication_check, :config_frontend, :user_data_full, :is_role
helper_method :current_user,
:authentication_check,
:config_frontend,
:user_data_full,
:is_role,
:model_create_render,
:model_update_render,
:model_restory_render,
:mode_show_rendeder,
:model_index_render
before_filter :set_user
before_filter :cors_preflight_check
@ -55,9 +64,8 @@ class ApplicationController < ActionController::Base
set_user
end
def authentication_check
def authentication_check_only
puts 'authentication_check'
# puts params.inspect
# check http basic auth
@ -75,41 +83,57 @@ class ApplicationController < ActionController::Base
# return auth ok
if message == ''
# set basic auth user to current user
current_user_set(userdata)
return true
return {
:auth => true
}
end
# return auth not ok
render(
:json => {
:error => message,
},
:status => :unauthorized
)
return false
return {
:auth => false,
:message => message,
}
end
# check logon session
if params['logon_session']
logon_session = ActiveRecord::SessionStore::Session.where( :session_id => params['logon_session'] ).first
if logon_session
userdata = User.find( user_id = logon_session.data[:user_id] )
userdata = User.find( logon_session.data[:user_id] )
end
# set logon session user to current user
current_user_set(userdata)
return true
return {
:auth => true
}
end
# return auth not ok (no session exists)
if !session[:user_id]
message = 'no valid session, user_id'
puts message
return {
:auth => false,
:message => message,
}
end
return {
:auth => true
}
end
def authentication_check
result = authentication_check_only
# return auth not ok
if result[:auth] == false
render(
:json => {
:error => message,
:json => {
:error => result[:message],
},
:status => :unauthorized
)
@ -175,4 +199,73 @@ class ApplicationController < ActionController::Base
return config
end
# model helper
def model_create_render (object, params)
begin
# create object
generic_object = object.new( object.param_cleanup(params) )
# set created_by_id and updated_by_id
generic_object.created_by_id = current_user.id
generic_object.updated_by_id = current_user.id
# save object
generic_object.save
render :json => generic_object, :status => :created
rescue Exception => e
logger.error e.message
render :json => { :error => e.message }, :status => :unprocessable_entity
end
end
def model_update_render (object, params)
begin
# find object
generic_object = object.find( params[:id] )
# set created_by_id and updated_by_id
params['updated_by_id'] = current_user.id
# save object
generic_object.update_attributes( object.param_cleanup(params) )
render :json => generic_object, :status => :ok
rescue Exception => e
logger.error e.message
render :json => { :error => e.message }, :status => :unprocessable_entity
end
end
def model_destory_render (object, params)
begin
generic_object = object.find( params[:id] )
generic_object.destroy
head :ok
rescue Exception => e
logger.error e.message
render :json => { :error => e.message }, :status => :unprocessable_entity
end
end
def model_show_render (object, params)
begin
generic_object = object.find( params[:id] )
render :json => generic_object, :status => :ok
rescue Exception => e
logger.error e.message
render :json => { :error => e.message }, :status => :unprocessable_entity
end
end
def model_index_render (object, params)
begin
generic_object = object.all
render :json => generic_object, :status => :ok
rescue Exception => e
logger.error e.message
render :json => { :error => e.message }, :status => :unprocessable_entity
end
end
end

220
app/controllers/channels_controller.rb
View file

@ -1,49 +1,207 @@
class ChannelsController < ApplicationController
before_filter :authentication_check
# GET /channels
=begin
Format:
JSON
Example:
{
"id":1,
"area":"Email::Inbound",
"adapter":"IMAP",
"group_id:": 1,
"options":{
"host":"mail.example.com",
"user":"some_user",
"password":"some_password",
"ssl":true
},
"active":true,
"updated_at":"2012-09-14T17:51:53Z",
"created_at":"2012-09-14T17:51:53Z",
"updated_by_id":2.
"created_by_id":2,
}
{
"id":1,
"area":"Twitter::Inbound",
"adapter":"Twitter2",
"group_id:": 1,
"options":{
"consumer_key":"PJ4c3dYYRtSZZZdOKo8ow",
"consumer_secret":"ggAdnJE2Al1Vv0cwwvX5bdvKOieFs0vjCIh5M8Dxk",
"oauth_token":"293437546-xxRa9g74CercnU5AvY1uQwLLGIYrV1ezYtpX8oKW",
"oauth_token_secret":"ju0E4l9OdY2Lh1iTKMymAu6XVfOaU2oGxmcbIMRZQK4",
"search":[
{
"item":"#otrs",
"group_id":1,
},
{
"item":"#zombie42",
"group_id":1,
},
{
"item":"#otterhub",
"group_id":1,
}
],
"mentions" {
"group_id":1,
},
"direct_messages": {
"group_id":1,
}
},
"active":true,
"updated_at":"2012-09-14T17:51:53Z",
"created_at":"2012-09-14T17:51:53Z",
"updated_by_id":2.
"created_by_id":2,
}
=end
=begin
Resource:
GET /api/channels.json
Response:
[
{
"id": 1,
"area":"Email::Inbound",
"adapter":"IMAP",
...
},
{
"id": 2,
"area":"Email::Inbound",
"adapter":"IMAP",
...
}
]
Test:
curl http://localhost/api/channels.json -v -u #{login}:#{password}
=end
def index
@channels = Channel.all
render :json => @channels
model_index_render(Channel, params)
end
# GET /channels/1
=begin
Resource:
GET /api/channels/#{id}.json
Response:
{
"id": 1,
"area":"Email::Inbound",
"adapter":"IMAP",
...
}
Test:
curl http://localhost/api/channels/#{id}.json -v -u #{login}:#{password}
=end
def show
@channel = Channel.find(params[:id])
render :json => @channel
model_show_render(Channel, params)
end
# POST /channels
=begin
Resource:
POST /api/channels.json
Payload:
{
"area":"Email::Inbound",
"adapter":"IMAP",
"group_id:": 1,
"options":{
"host":"mail.example.com",
"user":"some_user",
"password":"some_password",
"ssl":true
},
"active":true,
}
Response:
{
"area":"Email::Inbound",
"adapter":"IMAP",
...
}
Test:
curl http://localhost/api/channels.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"name": "some_name","active": true, "note": "some note"}'
=end
def create
@channel = Channel.new(params[:channel])
@channel.created_by_id = current_user.id
if @channel.save
render :json => @channel, :status => :created
else
render :json => @channel.errors, :status => :unprocessable_entity
end
model_create_render(Channel, params)
end
# PUT /channels/1
=begin
Resource:
PUT /api/channels/{id}.json
Payload:
{
"id":1,
"area":"Email::Inbound",
"adapter":"IMAP",
"group_id:": 1,
"options":{
"host":"mail.example.com",
"user":"some_user",
"password":"some_password",
"ssl":true
},
"active":true,
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/channels.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X PUT -d '{"name": "some_name","active": true, "note": "some note"}'
=end
def update
@channel = Channel.find(params[:id])
if @channel.update_attributes(params[:channel])
render :json => @channel, :status => :ok
else
render :json => @channel.errors, :status => :unprocessable_entity
end
model_update_render(Channel, params)
end
# DELETE /channels/1
def destroy
@channel = Channel.find(params[:id])
@channel.destroy
=begin
head :ok
Resource:
DELETE /api/channels/{id}.json
Response:
{}
Test:
curl http://localhost/api/channels.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X DELETE
=end
def destroy
model_destory_render(Channel, params)
end
end

34
app/controllers/getting_started_controller.rb
View file

@ -1,5 +1,30 @@
class GettingStartedController < ApplicationController
=begin
Resource:
GET /api/getting_started.json
Response:
{
"master_user": 1,
"groups": [
{
"name": "group1",
"active":true
},
{
"name": "group2",
"active":true
}
]
}
Test:
curl http://localhost/api/getting_started.json -v -u #{login}:#{password}
=end
def index
# check if first user already exists
@ -9,13 +34,18 @@ class GettingStartedController < ApplicationController
master_user = 1
end
# if master user already exists, we need to be authenticated
if master_user == 0
return if !authentication_check
end
# get all groups
@groups = Group.where( :active => true )
groups = Group.where( :active => true )
# return result
render :json => {
:master_user => master_user,
:groups => @groups,
:groups => groups,
}
end
end

161
app/controllers/groups_controller.rb
View file

@ -1,48 +1,149 @@
class GroupsController < ApplicationController
before_filter :authentication_check
# GET /groups
=begin
Format:
JSON
Example:
{
"id":1,
"name":"some group",
"assignment_timeout": null,
"follow_up_assignment": true,
"follow_up_possible": "yes",
"note":"",
"active":true,
"updated_at":"2012-09-14T17:51:53Z",
"created_at":"2012-09-14T17:51:53Z",
"created_by_id":2,
}
=end
=begin
Resource:
GET /api/groups.json
Response:
[
{
"id": 1,
"name": "some_name1",
...
},
{
"id": 2,
"name": "some_name2",
...
}
]
Test:
curl http://localhost/api/groups.json -v -u #{login}:#{password}
=end
def index
@groups = Group.all
render :json => @groups
model_index_render(Group, params)
end
# GET /groups/1
=begin
Resource:
GET /api/groups/#{id}.json
Response:
{
"id": 1,
"name": "name_1",
...
}
Test:
curl http://localhost/api/groups/#{id}.json -v -u #{login}:#{password}
=end
def show
@group = Group.find(params[:id])
render :json => @group
model_show_render(Group, params)
end
# POST /groups
=begin
Resource:
POST /api/groups.json
Payload:
{
"name": "some name",
"assignment_timeout": null,
"follow_up_assignment": true,
"follow_up_possible": "yes",
"note":"",
"active":true,
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/groups.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"name": "some_name","active": true, "note": "some note"}'
=end
def create
@group = Group.new(params[:group])
@group.created_by_id = current_user.id
if @group.save
render :json => @group, :status => :created
else
render :json => @group.errors, :status => :unprocessable_entity
end
model_create_render(Group, params)
end
# PUT /groups/1
=begin
Resource:
PUT /api/groups/{id}.json
Payload:
{
"name": "some name",
"assignment_timeout": null,
"follow_up_assignment": true,
"follow_up_possible": "yes",
"note":"",
"active":true,
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/groups.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X PUT -d '{"name": "some_name","active": true, "note": "some note"}'
=end
def update
@group = Group.find(params[:id])
if @group.update_attributes(params[:group])
render :json => @group, :status => :ok
else
render :json => @group.errors, :status => :unprocessable_entity
end
model_update_render(Group, params)
end
# DELETE /groups/1
def destroy
@group = Group.find(params[:id])
@group.destroy
=begin
head :ok
Resource:
Response:
Test:
=end
def destroy
model_destory_render(Group, params)
end
end

156
app/controllers/organizations_controller.rb
View file

@ -1,48 +1,144 @@
class OrganizationsController < ApplicationController
before_filter :authentication_check
# GET /organizations
=begin
Format:
JSON
Example:
{
"id":1,
"name":"Znuny GmbH",
"note":"",
"active":true,
"shared":true,
"updated_at":"2012-09-14T17:51:53Z",
"created_at":"2012-09-14T17:51:53Z",
"created_by_id":2,
}
=end
=begin
Resource:
GET /api/organizations.json
Response:
[
{
"id": 1,
"name": "some_name1",
...
},
{
"id": 2,
"name": "some_name2",
...
}
]
Test:
curl http://localhost/api/organizations.json -v -u #{login}:#{password}
=end
def index
@organizations = Organization.all
render :json => @organizations
model_index_render(Organization, params)
end
# GET /organizations/1
=begin
Resource:
GET /api/organizations/#{id}.json
Response:
{
"id": 1,
"name": "name_1",
...
}
Test:
curl http://localhost/api/organizations/#{id}.json -v -u #{login}:#{password}
=end
def show
@organization = Organization.find(params[:id])
render :json => @organization
model_show_render(Organization, params)
end
# POST /organizations
=begin
Resource:
POST /api/organizations.json
Payload:
{
"name": "some_name",
"active": true,
"note": "some note",
"shared": true
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/organizations.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"name": "some_name","active": true,"shared": true,"note": "some note"}'
=end
def create
@organization = Organization.new(params[:organization])
@organization.created_by_id = current_user.id
if @organization.save
render :json => @organization, :status => :created
else
render :json => @organization.errors, :status => :unprocessable_entity
end
model_create_render(Organization, params)
end
# PUT /organizations/1
=begin
Resource:
PUT /api/organizations/{id}.json
Payload:
{
"id": 1
"name": "some_name",
"active": true,
"note": "some note",
"shared": true
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/organizations.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X PUT -d '{"id": 1,"name": "some_name","active": true,"shared": true,"note": "some note"}'
=end
def update
@organization = Organization.find(params[:id])
if @organization.update_attributes(params[:organization])
render :json => @organization, :status => :ok
else
render :json => @organization.errors, :status => :unprocessable_entity
end
model_update_render(Organization, params)
end
# DELETE /organizations/1
def destroy
@organization = Organization.find(params[:id])
@organization.destroy
=begin
head :ok
Resource:
Response:
Test:
=end
def destroy
model_destory_render(Organization, params)
end
end

191
app/controllers/overviews_controller.rb
View file

@ -1,77 +1,156 @@
class OverviewsController < ApplicationController
before_filter :authentication_check
# GET /overviews
# GET /overviews.json
=begin
Format:
JSON
Example:
{
"id":1,
"name":"some overview",
"meta":{"m_a":1,"m_b":2},
"condition":{"c_a":1,"c_b":2},
"order":{"o_a":1,"o_b":2},
"view":{"v_a":1,"v_b":2},
"user_id": null,
"role_id": null,
"updated_at":"2012-09-14T17:51:53Z",
"created_at":"2012-09-14T17:51:53Z",
"updated_by_id":2.
"created_by_id":2,
}
=end
=begin
Resource:
GET /api/overviews.json
Response:
[
{
"id": 1,
"name": "some_name1",
...
},
{
"id": 2,
"name": "some_name2",
...
}
]
Test:
curl http://localhost/api/overviews.json -v -u #{login}:#{password}
=end
def index
@overviews = Overview.all
respond_to do |format|
format.json { render :json => @overviews }
end
model_index_render(Overview, params)
end
# GET /overviews/1
# GET /overviews/1.json
=begin
Resource:
GET /api/overviews/#{id}.json
Response:
{
"id": 1,
"name": "name_1",
...
}
Test:
curl http://localhost/api/overviews/#{id}.json -v -u #{login}:#{password}
=end
def show
@overview = Overview.find(params[:id])
respond_to do |format|
format.json { render :json => @overview }
end
model_show_render(Overview, params)
end
# GET /overviews/new
# GET /overviews/new.json
def new
@overview = Overview.new
=begin
respond_to do |format|
format.json { render :json => @overview }
end
end
Resource:
POST /api/overviews.json
# GET /overviews/1/edit
def edit
@overview = Overview.find(params[:id])
end
Payload:
{
"name":"some overview",
"meta":{"m_a":1,"m_b":2},
"condition":{"c_a":1,"c_b":2},
"order":{"o_a":1,"o_b":2},
"view":{"v_a":1,"v_b":2},
"user_id": null,
"role_id": null,
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/overviews.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"name": "some_name","active": true, "note": "some note"}'
=end
# POST /overviews
# POST /overviews.json
def create
@overview = Overview.new(params[:overview])
respond_to do |format|
if @overview.save
format.json { render :json => @overview, :status => :created }
else
format.json { render :json => @overview.errors, :status => :unprocessable_entity }
end
end
model_create_render(Overview, params)
end
# PUT /overviews/1
# PUT /overviews/1.json
=begin
Resource:
PUT /api/overviews/{id}.json
Payload:
{
"name":"some overview",
"meta":{"m_a":1,"m_b":2},
"condition":{"c_a":1,"c_b":2},
"order":{"o_a":1,"o_b":2},
"view":{"v_a":1,"v_b":2},
"user_id": null,
"role_id": null,
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/overviews.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X PUT -d '{"name": "some_name","active": true, "note": "some note"}'
=end
def update
@overview = Overview.find(params[:id])
respond_to do |format|
if @overview.update_attributes(params[:overview])
format.json { render :json => @overview, :status => :ok }
else
format.json { render :json => @overview.errors, :status => :unprocessable_entity }
end
end
model_update_render(Overview, params)
end
# DELETE /overviews/1
# DELETE /overviews/1.json
def destroy
@overview = Overview.find(params[:id])
@overview.destroy
=begin
respond_to do |format|
format.json { head :ok }
end
Resource:
DELETE /api/overviews/{id}.json
Response:
{}
Test:
curl http://localhost/api/overviews.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X DELETE
=end
def destroy
model_destory_render(Overview, params)
end
end

18
app/controllers/recent_viewed_controller.rb
View file

@ -1,12 +1,26 @@
class RecentViewedController < ApplicationController
before_filter :authentication_check
# GET /recent_viewed
=begin
Resource:
GET /api/recent_viewed
Response:
{
...
}
Test:
curl http://localhost/api/recent_viewed.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X GET
=end
def recent_viewed
recent_viewed = History.recent_viewed_fulldata(current_user)
# return result
render :json => recent_viewed
end
end

155
app/controllers/roles_controller.rb
View file

@ -1,55 +1,140 @@
class RolesController < ApplicationController
before_filter :authentication_check
# GET /roles
=begin
Format:
JSON
Example:
{
"id":1,
"name":"some role",
"note":"some note",
"updated_at":"2012-09-14T17:51:53Z",
"created_at":"2012-09-14T17:51:53Z",
"updated_by_id":2,
"created_by_id":2,
}
=end
=begin
Resource:
GET /api/roles.json
Response:
[
{
"id": 1,
"name": "some_name1",
...
},
{
"id": 2,
"name": "some_name2",
...
}
]
Test:
curl http://localhost/api/roles.json -v -u #{login}:#{password}
=end
def index
@roles = Role.all
render :json => @roles
model_index_render(Role, params)
end
# GET /roles/1
=begin
Resource:
GET /api/roles/#{id}.json
Response:
{
"id": 1,
"name": "name_1",
...
}
Test:
curl http://localhost/api/roles/#{id}.json -v -u #{login}:#{password}
=end
def show
@role = Role.find(params[:id])
render :json => @role
model_show_render(Role, params)
end
# GET /roles/new
def new
@role = Role.new
=begin
render :json => @role
end
Resource:
POST /api/roles.json
Payload:
{
"name": "some name",
"note": "",
"active":true,
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/roles.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"name": "some_name","active": true, "note": "some note"}'
=end
# POST /roles
def create
@role = Role.new(params[:role])
@role.created_by_id = current_user.id
if @role.save
render :json => @role, :status => :created
else
render :json => @role.errors, :status => :unprocessable_entity
end
model_create_render(Role, params)
end
# PUT /roles/1
=begin
Resource:
PUT /api/roles/{id}.json
Payload:
{
"name": "some name",
"note": "",
"active":true,
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/roles.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X PUT -d '{"name": "some_name","active": true, "note": "some note"}'
=end
def update
@role = Role.find(params[:id])
if @role.update_attributes(params[:role])
render :json => @role, :status => :ok
else
render :json => @role.errors, :status => :unprocessable_entity
end
model_update_render(Role, params)
end
# DELETE /roles/1
def destroy
@role = Role.find(params[:id])
@role.destroy
=begin
head :ok
Resource:
Response:
Test:
=end
def destroy
model_destory_render(Role, params)
end
end

16
app/controllers/rss_controller.rb
View file

@ -1,7 +1,21 @@
class RssController < ApplicationController
before_filter :authentication_check
# GET /rss_fetch
=begin
Resource:
GET /api/rss_fetch
Response:
{
...
}
Test:
curl http://localhost/api/rss_fetch.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X GET
=end
def fetch
items = RSS.fetch(params[:url], params[:limit])
if items == nil

8
app/controllers/sessions_controller.rb
View file

@ -100,7 +100,7 @@ class SessionsController < ApplicationController
render :json => { }
end
def create_omniauth
auth = request.env['omniauth.auth']
@ -127,13 +127,13 @@ class SessionsController < ApplicationController
private
def default_collections
# auto population of default collections
default_collection = {}
default_collection['Role'] = Role.all
default_collection['Group'] = Group.all
default_collection['Organization'] = Organization.all
# load collections to deliver from external files
dir = File.expand_path('../', __FILE__)
files = Dir.glob( "#{dir}/sessions/collection_*.rb" )
@ -141,7 +141,7 @@ class SessionsController < ApplicationController
load file
ExtraCollection.add(default_collection)
end
return default_collection
end
end

29
app/controllers/settings_controller.rb
View file

@ -3,45 +3,26 @@ class SettingsController < ApplicationController
# GET /settings
def index
@settings = Setting.all
render :json => @settings
model_index_render(Setting, params)
end
# GET /settings/1
def show
@setting = Setting.find(params[:id])
render :json => @setting
model_show_render(Setting, params)
end
# POST /settings
def create
@setting = Setting.new(params[:setting])
if @setting.save
render :json => @setting, :status => :created
else
render :json => @setting.errors, :status => :unprocessable_entity
end
model_create_render(Setting, params)
end
# PUT /settings/1
def update
@setting = Setting.find(params[:id])
if @setting.update_attributes(params[:setting])
render :json => @setting, :status => :ok
else
render :json => @setting.errors, :status => :unprocessable_entity
end
model_update_render(Setting, params)
end
# DELETE /settings/1
def destroy
@setting = Setting.find(params[:id])
@setting.destroy
head :ok
model_destory_render(Setting, params)
end
end

154
app/controllers/templates_controller.rb
View file

@ -1,48 +1,142 @@
class TemplatesController < ApplicationController
before_filter :authentication_check
# GET /templates
=begin
Format:
JSON
Example:
{
"id":1,
"name":"some template",
"user_id": null,
"options":{"a":1,"b":2},
"updated_at":"2012-09-14T17:51:53Z",
"created_at":"2012-09-14T17:51:53Z",
"updated_by_id":2.
"created_by_id":2,
}
=end
=begin
Resource:
GET /api/templates.json
Response:
[
{
"id": 1,
"name": "some_name1",
...
},
{
"id": 2,
"name": "some_name2",
...
}
]
Test:
curl http://localhost/api/templates.json -v -u #{login}:#{password}
=end
def index
@templates = Template.all
render :json => @templates
model_index_render(Template, params)
end
# GET /templates/1
=begin
Resource:
GET /api/templates/#{id}.json
Response:
{
"id": 1,
"name": "name_1",
...
}
Test:
curl http://localhost/api/templates/#{id}.json -v -u #{login}:#{password}
=end
def show
@template = Template.find(params[:id])
render :json => @template
model_show_render(Template, params)
end
# POST /templates
=begin
Resource:
POST /api/templates.json
Payload:
{
"name": "some name",
"options":{"a":1,"b":2},
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/templates.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"name": "some_name","active": true, "note": "some note"}'
=end
def create
@template = Template.new(params[:template])
@template.created_by_id = current_user.id
if @template.save
render :json => @template, :status => :created
else
render :json => @template.errors, :status => :unprocessable_entity
end
model_create_render(Template, params)
end
# PUT /templates/1
=begin
Resource:
PUT /api/templates/{id}.json
Payload:
{
"name": "some name",
"options":{"a":1,"b":2},
}
Response:
{
"id": 1,
"name": "some_name",
...
}
Test:
curl http://localhost/api/templates.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X PUT -d '{"name": "some_name","active": true, "note": "some note"}'
=end
def update
@template = Template.find(params[:id])
if @template.update_attributes(params[:template])
render :json => @template, :status => :ok
else
render :json => @template.errors, :status => :unprocessable_entity
end
model_update_render(Template, params)
end
# DELETE /templates/1
def destroy
@template = Template.find(params[:id])
@template.destroy
=begin
head :ok
Resource:
DELETE /api/templates/{id}.json
Response:
{}
Test:
curl http://localhost/api/templates.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X DELETE
=end
def destroy
model_destory_render(Template, params)
end
end

97
app/controllers/ticket_articles_controller.rb
View file

@ -58,4 +58,101 @@ class TicketArticlesController < ApplicationController
head :ok
end
# POST /ticket_attachment/new
def attachment_new
# puts '-------'
# puts params.inspect
# store file
# content_type = request.content_type
content_type = request[:content_type]
puts 'content_type: ' + content_type.inspect
if !content_type || content_type == 'application/octet-stream'
if MIME::Types.type_for(params[:qqfile]).first
content_type = MIME::Types.type_for(params[:qqfile]).first.content_type
else
content_type = 'application/octet-stream'
end
end
headers_store = {
'Content-Type' => content_type
}
Store.add(
:object => 'UploadCache::' + params[:form] + '::' + current_user.id.to_s,
:o_id => params[:form_id],
:data => request.body.read,
:filename => params[:qqfile],
:preferences => headers_store
)
# return result
render :json => {
:success => true,
}
end
# GET /ticket_attachment/1
def attachment
# permissin check
ticket = Ticket.find( params[:ticket_id] )
if !ticket_permission(ticket)
render( :json => 'No such ticket.', :status => :unauthorized )
return
end
article = Ticket::Article.find( params[:article_id] )
if ticket.id != article.ticket_id
render( :json => 'No access, article_id/ticket_id is not matching.', :status => :unauthorized )
return
end
list = Store.list( :object => 'Ticket::Article', :o_id => params[:article_id] ) || []
access = false
list.each {|item|
if item.id.to_i == params[:id].to_i
access = true
end
}
if !access
render( :json => 'Requested file id is not linked with article_id.', :status => :unauthorized )
return
end
# find file
file = Store.find(params[:id])
send_data(
file.store_file.data,
:filename => file.filename,
:type => file.preferences['Content-Type'] || file.preferences['Mime-Type'],
:disposition => 'inline'
)
end
# GET /ticket_article_plain/1
def article_plain
# permissin check
article = Ticket::Article.find( params[:id] )
return if !ticket_permission( article.ticket )
list = Store.list(
:object => 'Ticket::Article::Mail',
:o_id => params[:id],
)
# find file
if list
file = Store.find(list.first)
send_data(
file.store_file.data,
:filename => file.filename,
:type => 'message/rfc822',
:disposition => 'inline'
)
end
end
end

428
app/controllers/ticket_overviews_controller.rb
View file

@ -93,432 +93,4 @@ class TicketOverviewsController < ApplicationController
}
end
# GET /ticket_create/1
def ticket_create
# get attributes
create_attributes = Ticket.create_attributes(
:current_user_id => current_user.id,
)
# split data
ticket = nil
articles = nil
users = {}
if params[:ticket_id] && params[:article_id]
ticket = Ticket.find( params[:ticket_id] )
# get related users
if !users[ticket.owner_id]
users[ticket.owner_id] = User.user_data_full(ticket.owner_id)
end
if !users[ticket.customer_id]
users[ticket.customer_id] = User.user_data_full(ticket.customer_id)
end
if !users[ticket.created_by_id]
users[ticket.created_by_id] = User.user_data_full(ticket.created_by_id)
end
owner_ids = []
ticket.agent_of_group.each { |user|
owner_ids.push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
# get related articles
ticket[:article_ids] = [ params[:article_id] ]
article = Ticket::Article.find( params[:article_id] )
# add attachment list to article
article['attachments'] = Store.list( :object => 'Ticket::Article', :o_id => article.id )
# load users
if !users[article.created_by_id]
users[article.created_by_id] = User.user_data_full(article.created_by_id)
end
end
create_attributes[:owner_id].each {|user_id|
if !users[user_id]
users[user_id] = User.user_data_full(user_id)
end
}
# return result
render :json => {
:ticket => ticket,
:articles => [ article ],
:users => users,
:edit_form => create_attributes,
}
end
# GET /ticket_full/1
def ticket_full
# permission check
ticket = Ticket.find(params[:id])
return if !ticket_permission(ticket)
# get related users
users = {}
if !users[ticket.owner_id]
users[ticket.owner_id] = User.user_data_full(ticket.owner_id)
end
if !users[ticket.customer_id]
users[ticket.customer_id] = User.user_data_full(ticket.customer_id)
end
if !users[ticket.created_by_id]
users[ticket.created_by_id] = User.user_data_full(ticket.created_by_id)
end
owner_ids = []
ticket.agent_of_group.each { |user|
owner_ids.push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
# log object as viewed
log_view(ticket)
# get related articles
ticket = ticket.attributes
ticket[:article_ids] = []
articles = Ticket::Article.where( :ticket_id => params[:id] )
# get related users
articles_used = []
articles.each {|article|
# ignore internal article if customer is requesting
next if article.internal == true && is_role('Customer')
article_tmp = article.attributes
# load article ids
ticket[:article_ids].push article_tmp['id']
# add attachment list to article
article_tmp['attachments'] = Store.list( :object => 'Ticket::Article', :o_id => article.id )
# remember article
articles_used.push article_tmp
# load users
if !users[article.created_by_id]
users[article.created_by_id] = User.user_data_full(article.created_by_id)
end
}
# get groups
group_ids = []
Group.where( :active => true ).each { |group|
group_ids.push group.id
}
agents = {}
Ticket.agents.each { |user|
agents[ user.id ] = 1
}
groups_users = {}
group_ids.each {|group_id|
groups_users[ group_id ] = []
Group.find(group_id).users.each {|user|
next if !agents[ user.id ]
groups_users[ group_id ].push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
}
# return result
render :json => {
:ticket => ticket,
:articles => articles_used,
:users => users,
:edit_form => {
:group_id__owner_id => groups_users,
:owner_id => owner_ids,
}
}
end
# POST /ticket_attachment/new
def ticket_attachment_new
# puts '-------'
# puts params.inspect
# store file
# content_type = request.content_type
content_type = request[:content_type]
puts 'content_type: ' + content_type.inspect
if !content_type || content_type == 'application/octet-stream'
if MIME::Types.type_for(params[:qqfile]).first
content_type = MIME::Types.type_for(params[:qqfile]).first.content_type
else
content_type = 'application/octet-stream'
end
end
headers_store = {
'Content-Type' => content_type
}
Store.add(
:object => 'UploadCache::' + params[:form] + '::' + current_user.id.to_s,
:o_id => params[:form_id],
:data => request.body.read,
:filename => params[:qqfile],
:preferences => headers_store
)
# return result
render :json => {
:success => true,
}
end
# GET /ticket_attachment/1
def ticket_attachment
# permissin check
ticket = Ticket.find( params[:ticket_id] )
if !ticket_permission(ticket)
render( :json => 'No such ticket.', :status => :unauthorized )
return
end
article = Ticket::Article.find( params[:article_id] )
if ticket.id != article.ticket_id
render( :json => 'No access, article_id/ticket_id is not matching.', :status => :unauthorized )
return
end
list = Store.list( :object => 'Ticket::Article', :o_id => params[:article_id] ) || []
access = false
list.each {|item|
if item.id.to_i == params[:id].to_i
access = true
end
}
if !access
render( :json => 'Requested file id is not linked with article_id.', :status => :unauthorized )
return
end
# find file
file = Store.find(params[:id])
send_data(
file.store_file.data,
:filename => file.filename,
:type => file.preferences['Content-Type'] || file.preferences['Mime-Type'],
:disposition => 'inline'
)
end
# GET /ticket_article_plain/1
def ticket_article_plain
# permissin check
article = Ticket::Article.find( params[:id] )
return if !ticket_permission( article.ticket )
list = Store.list(
:object => 'Ticket::Article::Mail',
:o_id => params[:id],
)
# find file
if list
file = Store.find(list.first)
send_data(
file.store_file.data,
:filename => file.filename,
:type => 'message/rfc822',
:disposition => 'inline'
)
end
end
# GET /ticket_customer
# GET /tickets_customer
def ticket_customer
# get closed/open states
ticket_state_list_open = Ticket::State.where(
:ticket_state_type_id => Ticket::StateType.where(:name => ['new','open', 'pending remidner', 'pending action'])
)
ticket_state_list_closed = Ticket::State.where(
:ticket_state_type_id => Ticket::StateType.where(:name => ['closed'] )
)
# get tickets
tickets_open = Ticket.where(
:customer_id => params[:customer_id],
:ticket_state_id => ticket_state_list_open
).limit(15).order('created_at DESC')
tickets_closed = Ticket.where(
:customer_id => params[:customer_id],
:ticket_state_id => ticket_state_list_closed
).limit(15).order('created_at DESC')
# tickets = Ticket.where(:customer_id => user_id).limit(15).order('created_at DESC')
# ticket_items = []
# tickets.each do |ticket|
# style = ''
# ticket_state_type = ticket.ticket_state.ticket_state_type.name
# if ticket_state_type == 'closed' || ticket_state_type == 'merged'
# style = 'text-decoration: line-through'
# end
# item = {
# :url => '#ticket/zoom/' + ticket.id.to_s,
# :name => 'T:' + ticket.number.to_s,
# :title => ticket.title,
# :style => style
# }
# ticket_items.push item
# end
# if ticket_items[0]
# topic = {
# :title => 'Tickets',
# :items => ticket_items
# }
# user['links'].push topic
# end
# return result
render :json => {
:tickets => {
:open => tickets_open,
:closed => tickets_closed
}
# :users => users,
}
end
# GET /ticket_history/1
def ticket_history
# get ticket data
ticket = Ticket.find(params[:id])
# permissin check
return if !ticket_permission(ticket)
# get history of ticket
history = History.history_list( 'Ticket', params[:id], 'Ticket::Article' )
# get related users
users = {}
history.each do |item|
users[ item['created_by_id'] ] = User.user_data_full( item['created_by_id'] )
if item['history_object'] == 'Ticket::Article'
item['type'] = 'Article ' + item['type'].to_s
else
item['type'] = 'Ticket ' + item['type'].to_s
end
end
# fetch meta relations
history_objects = History::Object.all()
history_types = History::Type.all()
history_attributes = History::Attribute.all()
# return result
render :json => {
:ticket => ticket,
:users => users,
:history => history,
:history_objects => history_objects,
:history_types => history_types,
:history_attributes => history_attributes
}
end
# GET /ticket_merge/1/1
def ticket_merge
# check master ticket
ticket_master = Ticket.where( :number => params[:master_ticket_number] ).first
if !ticket_master
render :json => {
:result => 'faild',
:message => 'No such master ticket number!',
}
return
end
# permissin check
return if !ticket_permission(ticket_master)
# check slave ticket
ticket_slave = Ticket.where( :id => params[:slave_ticket_id] ).first
if !ticket_slave
render :json => {
:result => 'faild',
:message => 'No such slave ticket!',
}
return
end
# permissin check
return if !ticket_permission(ticket_slave)
# check diffetent ticket ids
if ticket_slave.id == ticket_master.id
render :json => {
:result => 'faild',
:message => 'Can\'t merge ticket with it self!',
}
return
end
# merge ticket
success = ticket_slave.merge_to(
{
:ticket_id => ticket_master.id,
:created_by_id => current_user.id,
}
)
# return result
render :json => {
:result => 'success',
:master_ticket => ticket_master.attributes,
:slave_ticket => ticket_slave.attributes,
}
end
# GET /user_search
def user_search
# get params
query = params[:term]
limit = params[:limit] || 18
# do query
user_all = User.find(
:all,
:limit => limit,
:conditions => ['firstname LIKE ? or lastname LIKE ? or email LIKE ?', "%#{query}%", "%#{query}%", "%#{query}%"],
:order => 'firstname'
)
# build result list
users = []
user_all.each do |user|
realname = user.firstname.to_s + ' ' + user.lastname.to_s
if user.email && user.email.to_s != ''
realname = realname + ' <' + user.email.to_s + '>'
end
a = { :id => user.id, :label => realname, :value => realname }
users.push a
end
# return result
render :json => users
end
end

29
app/controllers/ticket_priorities_controller.rb
View file

@ -3,45 +3,26 @@ class TicketPrioritiesController < ApplicationController
# GET /ticket_priorities
def index
@ticket_priorities = Ticket::Priority.all
render :json => @ticket_priorities
model_index_render(Ticket::Priority, params)
end
# GET /ticket_priorities/1
def show
@ticket_priority = Ticket::Priority.find(params[:id])
render :json => @ticket_priority
model_show_render(Ticket::Priority, params)
end
# POST /ticket_priorities
def create
@ticket_priority = Ticket::Priority.new(params[:ticket_priority])
if @ticket_priority.save
render :json => @ticket_priority, :status => :created
else
render :json => @ticket_priority.errors, :status => :unprocessable_entity
end
model_create_render(Ticket::Priority, params)
end
# PUT /ticket_priorities/1
def update
@ticket_priority = Ticket::Priority.find(params[:id])
if @ticket_priority.update_attributes(params[:ticket_priority])
render :json => @ticket_priority, :status => :ok
else
render :json => @ticket_priority.errors, :status => :unprocessable_entity
end
model_update_render(Ticket::Priority, params)
end
# DELETE /ticket_priorities/1
def destroy
@ticket_priority = Ticket::Priority.find(params[:id])
@ticket_priority.destroy
head :ok
model_destory_render(Ticket::Priority, params)
end
end

29
app/controllers/ticket_states_controller.rb
View file

@ -3,45 +3,26 @@ class TicketStatesController < ApplicationController
# GET /ticket_states
def index
@ticket_states = Ticket::State.all
render :json => @ticket_states
model_index_render(Ticket::State, params)
end
# GET /ticket_states/1
def show
@ticket_state = Ticket::State.find(params[:id])
render :json => @ticket_state
model_show_render(Ticket::State, params)
end
# POST /ticket_states
def create
@ticket_state = Ticket::State.new(params[:ticket_state])
if @ticket_state.save
render :json => @ticket_state, :status => :created
else
render :json => @ticket_state.errors, :status => :unprocessable_entity
end
model_create_render(Ticket::State, params)
end
# PUT /ticket_states/1
def update
@ticket_state = Ticket::State.find(params[:id])
if @ticket_state.update_attributes(params[:ticket_state])
render :json => @ticket_state, :status => :ok
else
render :json => @ticket_state.errors, :status => :unprocessable_entity
end
model_update_render(Ticket::State, params)
end
# DELETE /ticket_states/1
def destroy
@ticket_state = Ticket::State.find(params[:id])
@ticket_state.destroy
head :ok
model_destory_render(Ticket::State, params)
end
end

307
app/controllers/tickets_controller.rb
View file

@ -86,4 +86,311 @@ class TicketsController < ApplicationController
head :ok
end
# GET /ticket_customer
# GET /tickets_customer
def ticket_customer
# get closed/open states
ticket_state_list_open = Ticket::State.where(
:ticket_state_type_id => Ticket::StateType.where(:name => ['new','open', 'pending remidner', 'pending action'])
)
ticket_state_list_closed = Ticket::State.where(
:ticket_state_type_id => Ticket::StateType.where(:name => ['closed'] )
)
# get tickets
tickets_open = Ticket.where(
:customer_id => params[:customer_id],
:ticket_state_id => ticket_state_list_open
).limit(15).order('created_at DESC')
tickets_closed = Ticket.where(
:customer_id => params[:customer_id],
:ticket_state_id => ticket_state_list_closed
).limit(15).order('created_at DESC')
# tickets = Ticket.where(:customer_id => user_id).limit(15).order('created_at DESC')
# ticket_items = []
# tickets.each do |ticket|
# style = ''
# ticket_state_type = ticket.ticket_state.ticket_state_type.name
# if ticket_state_type == 'closed' || ticket_state_type == 'merged'
# style = 'text-decoration: line-through'
# end
# item = {
# :url => '#ticket/zoom/' + ticket.id.to_s,
# :name => 'T:' + ticket.number.to_s,
# :title => ticket.title,
# :style => style
# }
# ticket_items.push item
# end
# if ticket_items[0]
# topic = {
# :title => 'Tickets',
# :items => ticket_items
# }
# user['links'].push topic
# end
# return result
render :json => {
:tickets => {
:open => tickets_open,
:closed => tickets_closed
}
# :users => users,
}
end
# GET /ticket_history/1
def ticket_history
# get ticket data
ticket = Ticket.find(params[:id])
# permissin check
return if !ticket_permission(ticket)
# get history of ticket
history = History.history_list( 'Ticket', params[:id], 'Ticket::Article' )
# get related users
users = {}
history.each do |item|
users[ item['created_by_id'] ] = User.user_data_full( item['created_by_id'] )
if item['history_object'] == 'Ticket::Article'
item['type'] = 'Article ' + item['type'].to_s
else
item['type'] = 'Ticket ' + item['type'].to_s
end
end
# fetch meta relations
history_objects = History::Object.all()
history_types = History::Type.all()
history_attributes = History::Attribute.all()
# return result
render :json => {
:ticket => ticket,
:users => users,
:history => history,
:history_objects => history_objects,
:history_types => history_types,
:history_attributes => history_attributes
}
end
# GET /ticket_merge/1/1
def ticket_merge
# check master ticket
ticket_master = Ticket.where( :number => params[:master_ticket_number] ).first
if !ticket_master
render :json => {
:result => 'faild',
:message => 'No such master ticket number!',
}
return
end
# permissin check
return if !ticket_permission(ticket_master)
# check slave ticket
ticket_slave = Ticket.where( :id => params[:slave_ticket_id] ).first
if !ticket_slave
render :json => {
:result => 'faild',
:message => 'No such slave ticket!',
}
return
end
# permissin check
return if !ticket_permission(ticket_slave)
# check diffetent ticket ids
if ticket_slave.id == ticket_master.id
render :json => {
:result => 'faild',
:message => 'Can\'t merge ticket with it self!',
}
return
end
# merge ticket
success = ticket_slave.merge_to(
{
:ticket_id => ticket_master.id,
:created_by_id => current_user.id,
}
)
# return result
render :json => {
:result => 'success',
:master_ticket => ticket_master.attributes,
:slave_ticket => ticket_slave.attributes,
}
end
# GET /ticket_full/1
def ticket_full
# permission check
ticket = Ticket.find(params[:id])
return if !ticket_permission(ticket)
# get related users
users = {}
if !users[ticket.owner_id]
users[ticket.owner_id] = User.user_data_full(ticket.owner_id)
end
if !users[ticket.customer_id]
users[ticket.customer_id] = User.user_data_full(ticket.customer_id)
end
if !users[ticket.created_by_id]
users[ticket.created_by_id] = User.user_data_full(ticket.created_by_id)
end
owner_ids = []
ticket.agent_of_group.each { |user|
owner_ids.push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
# log object as viewed
log_view(ticket)
# get related articles
ticket = ticket.attributes
ticket[:article_ids] = []
articles = Ticket::Article.where( :ticket_id => params[:id] )
# get related users
articles_used = []
articles.each {|article|
# ignore internal article if customer is requesting
next if article.internal == true && is_role('Customer')
article_tmp = article.attributes
# load article ids
ticket[:article_ids].push article_tmp['id']
# add attachment list to article
article_tmp['attachments'] = Store.list( :object => 'Ticket::Article', :o_id => article.id )
# remember article
articles_used.push article_tmp
# load users
if !users[article.created_by_id]
users[article.created_by_id] = User.user_data_full(article.created_by_id)
end
}
# get groups
group_ids = []
Group.where( :active => true ).each { |group|
group_ids.push group.id
}
agents = {}
Ticket.agents.each { |user|
agents[ user.id ] = 1
}
groups_users = {}
group_ids.each {|group_id|
groups_users[ group_id ] = []
Group.find(group_id).users.each {|user|
next if !agents[ user.id ]
groups_users[ group_id ].push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
}
# return result
render :json => {
:ticket => ticket,
:articles => articles_used,
:users => users,
:edit_form => {
:group_id__owner_id => groups_users,
:owner_id => owner_ids,
}
}
end
# GET /ticket_create/1
def ticket_create
# get attributes
create_attributes = Ticket.create_attributes(
:current_user_id => current_user.id,
)
# split data
ticket = nil
articles = nil
users = {}
if params[:ticket_id] && params[:article_id]
ticket = Ticket.find( params[:ticket_id] )
# get related users
if !users[ticket.owner_id]
users[ticket.owner_id] = User.user_data_full(ticket.owner_id)
end
if !users[ticket.customer_id]
users[ticket.customer_id] = User.user_data_full(ticket.customer_id)
end
if !users[ticket.created_by_id]
users[ticket.created_by_id] = User.user_data_full(ticket.created_by_id)
end
owner_ids = []
ticket.agent_of_group.each { |user|
owner_ids.push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
# get related articles
ticket[:article_ids] = [ params[:article_id] ]
article = Ticket::Article.find( params[:article_id] )
# add attachment list to article
article['attachments'] = Store.list( :object => 'Ticket::Article', :o_id => article.id )
# load users
if !users[article.created_by_id]
users[article.created_by_id] = User.user_data_full(article.created_by_id)
end
end
create_attributes[:owner_id].each {|user_id|
if !users[user_id]
users[user_id] = User.user_data_full(user_id)
end
}
# return result
render :json => {
:ticket => ticket,
:articles => [ article ],
:users => users,
:edit_form => create_attributes,
}
end
end

29
app/controllers/translations_controller.rb
View file

@ -20,45 +20,26 @@ class TranslationsController < ApplicationController
# GET /translations
def index
@translations = Translation.all
render :json => @translations
model_index_render(Translation, params)
end
# GET /translations/1
def show
@translation = Translation.find(params[:id])
render :json => @translation
model_show_render(Translation, params)
end
# POST /translations
def create
@translation = Translation.new(params[:translation])
if @translation.save
render :json => @translation, :status => :created
else
render :json => @translation.errors, :status => :unprocessable_entity
end
model_create_render(Translation, params)
end
# PUT /translations/1
def update
@translation = Translation.find(params[:id])
if @translation.update_attributes(params[:translation])
render :json => @translation, :status => :ok
else
render :json => @translation.errors, :status => :unprocessable_entity
end
model_update_render(Translation, params)
end
# DELETE /translations/1
def destroy
@translation = Translation.find(params[:id])
@translation.destroy
head :ok
model_destory_render(Translation, params)
end
end

266
app/controllers/users_controller.rb
View file

@ -1,30 +1,128 @@
class UsersController < ApplicationController
before_filter :authentication_check, :except => [:create, :password_reset_send, :password_reset_verify]
# GET /users
=begin
Format:
JSON
Example:
{
"id":2,
"organization_id":null,
"login":"m@edenhofer.de",
"firstname":"Marti",
"lastname":"Ede",
"email":"m@edenhofer.de",
"image":"http://www.gravatar.com/avatar/1c38b099f2344976005de69965733465?s=48",
"web":"http://127.0.0.1",
"password":"123",
"phone":"112",
"fax":"211",
"mobile":"",
"street":"",
"zip":"",
"city":"",
"country":null,
"verified":false,
"active":true,
"note":"some note",
"source":null,
"role_ids":[1,2],
"group_ids":[1,2,3,4],
}
=end
=begin
Resource:
GET /api/users.json
Response:
[
{
"id": 1,
"login": "some_login1",
...
},
{
"id": 2,
"login": "some_login2",
...
}
]
Test:
curl http://localhost/api/users.json -v -u #{login}:#{password}
=end
def index
@users = User.all
@users_all = []
@users.each {|user|
@users_all.push User.user_data_full( user.id )
users = User.all
users_all = []
users.each {|user|
users_all.push User.user_data_full( user.id )
}
render :json => @users_all
render :json => users_all
end
# GET /users/1
=begin
Resource:
GET /api/users/1.json
Response:
{
"id": 1,
"login": "some_login1",
...
},
Test:
curl http://localhost/api/users/#{id}.json -v -u #{login}:#{password}
=end
def show
@user = User.user_data_full( params[:id] )
render :json => @user
user = User.user_data_full( params[:id] )
render :json => user
end
# POST /users
=begin
Resource:
POST /api/users.json
Payload:
{
"login": "some_login",
"firstname": "some firstname",
"lastname": "some lastname",
"email": "some@example.com"
}
Response:
{
"id": 1,
"login": "some_login",
...
},
Test:
curl http://localhost/api/users.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"login": "some_login","firstname": "some firstname","lastname": "some lastname","email": "some@example.com"}'
=end
def create
@user = User.new(params[:user])
@user.created_by_id = (current_user && current_user.id) || 1
if @user.save
user = User.new( User.param_cleanup(params) )
user.created_by_id = (current_user && current_user.id) || 1
begin
user.save
# if it's a signup, add user to customer role
if @user.created_by_id == 1
if user.created_by_id == 1
# check if it's first user
count = User.all.count()
@ -44,16 +142,16 @@ class UsersController < ApplicationController
else
role_ids.push Role.where( :name => 'Customer' ).first.id
end
@user.role_ids = role_ids
@user.group_ids = group_ids
user.role_ids = role_ids
user.group_ids = group_ids
# else do assignment as defined
else
if params[:role_ids]
@user.role_ids = params[:role_ids]
user.role_ids = params[:role_ids]
end
if params[:group_ids]
@user.group_ids = params[:group_ids]
user.group_ids = params[:group_ids]
end
end
@ -63,43 +161,113 @@ class UsersController < ApplicationController
# logger.debug('IIIIIIIIIIIIIIIIIIIIIIIIIIIIII')
# exit '123'
end
render :json => @user, :status => :created
else
render :json => @user.errors, :status => :unprocessable_entity
render :json => user, :status => :created
rescue Exception => e
render :json => { :error => e.message }, :status => :unprocessable_entity
end
end
# PUT /users/1
def update
@user = User.find(params[:id])
=begin
if @user.update_attributes(params[:user])
Resource:
PUT /api/users/#{id}.json
Payload:
{
"login": "some_login",
"firstname": "some firstname",
"lastname": "some lastname",
"email": "some@example.com"
}
Response:
{
"id": 2,
"login": "some_login",
...
},
Test:
curl http://localhost/api/users/2.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X PUT -d '{"login": "some_login","firstname": "some firstname","lastname": "some lastname","email": "some@example.com"}'
=end
def update
user = User.find(params[:id])
begin
user.update_attributes( User.param_cleanup(params) )
if params[:role_ids]
@user.role_ids = params[:role_ids]
user.role_ids = params[:role_ids]
end
if params[:group_ids]
@user.group_ids = params[:group_ids]
user.group_ids = params[:group_ids]
end
if params[:organization_ids]
@user.organization_ids = params[:organization_ids]
user.organization_ids = params[:organization_ids]
end
@user = User.user_data_full( params[:id] )
render :json => @user, :status => :ok
else
render :json => @user.errors, :status => :unprocessable_entity
user = User.user_data_full( params[:id] )
render :json => user, :status => :ok
rescue Exception => e
render :json => { :error => e.message }, :status => :unprocessable_entity
end
end
# DELETE /users/1
def destroy
@user = User.find(params[:id])
@user.destroy
head :ok
model_destory_render(User, params)
end
# POST /users/reset_password
# GET /user/search
def search
# get params
query = params[:term]
limit = params[:limit] || 18
# do query
user_all = User.find(
:all,
:limit => limit,
:conditions => ['firstname LIKE ? or lastname LIKE ? or email LIKE ?', "%#{query}%", "%#{query}%", "%#{query}%"],
:order => 'firstname'
)
# build result list
users = []
user_all.each do |user|
realname = user.firstname.to_s + ' ' + user.lastname.to_s
if user.email && user.email.to_s != ''
realname = realname + ' <' + user.email.to_s + '>'
end
a = { :id => user.id, :label => realname, :value => realname }
users.push a
end
# return result
render :json => users
end
=begin
Resource:
POST /api/users/password_reset
Payload:
{
"username": "some user name"
}
Response:
{
:message => 'ok'
}
Test:
curl http://localhost/api/users/password_reset.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"username": "some_username"}'
=end
def password_reset_send
success = User.password_reset_send( params[:username] )
if success
@ -109,7 +277,27 @@ class UsersController < ApplicationController
end
end
# get /users/verify_password/:hash
=begin
Resource:
POST /api/users/password_reset_verify
Payload:
{
"token": "SoMeToKeN",
"password" "new_password"
}
Response:
{
:message => 'ok'
}
Test:
curl http://localhost/api/users/password_reset_verify.json -v -u #{login}:#{password} -H "Content-Type: application/json" -X POST -d '{"token": "SoMeToKeN", "password" "new_password"}'
=end
def password_reset_verify
if params[:password]
success = User.password_reset_via_token( params[:token], params[:password] )

18
app/models/application_model.rb
View file

@ -1,6 +1,24 @@
class ApplicationModel < ActiveRecord::Base
self.abstract_class = true
def self.param_cleanup(params)
data = {}
self.new.attributes.each {|item|
if params.has_key?(item[0])
# puts 'use ' + item[0].to_s + '-' + params[item[0]].to_s
data[item[0].to_sym] = params[item[0]]
end
}
# we do want to set this via database
data.delete( :updated_at )
data.delete( :created_at )
data.delete( :updated_by_id )
data.delete( :created_by_id )
data
end
def cache_update(o)
# puts 'u ' + self.class.to_s
if self.respond_to?('cache_delete') then self.cache_delete end

7
app/models/channel.rb
View file

@ -1,11 +1,6 @@
class Channel < ActiveRecord::Base
class Channel < ApplicationModel
store :options
def self.send2
# find outbound
end
def self.fetch
channels = Channel.where( 'active = ? AND area LIKE ?', true, '%::Inbound' )
channels.each { |channel|

23
app/models/channel/twitter2.rb
View file

@ -15,10 +15,10 @@ class Channel::Twitter2
def fetch (channel)
puts "fetching tweets (oauth_token#{channel[:options][:oauth_token]})"
@client = connect(channel)
# search results
if channel[:options][:search]
@client = connect(channel)
channel[:options][:search].each { |search|
puts " - searching for #{search[:item]}"
tweets = @client.search( search[:item] )
@ -29,7 +29,6 @@ class Channel::Twitter2
# mentions
if channel[:options][:mentions]
@client = connect(channel)
puts " - searching for mentions"
tweets = @client.mentions
@article_type = 'twitter status'
@ -38,7 +37,6 @@ class Channel::Twitter2
# direct messages
if channel[:options][:direct_messages]
@client = connect(channel)
puts " - searching for direct_messages"
tweets = @client.direct_messages
@article_type = 'twitter direct-message'
@ -49,8 +47,21 @@ class Channel::Twitter2
def fetch_loop(tweets, channel, group)
# get all tweets
all_tweets = []
result_class = tweets.class
if result_class.to_s == 'Array'
all_tweets = tweets
elsif result_class.to_s == 'Twitter::SearchResults'
tweets.results.map do |tweet|
all_tweets.push tweet
end
else
puts 'UNKNOWN: ' + result_class.to_s
end
# find tweets
tweets.each do |tweet|
all_tweets.each do |tweet|
# check if tweet is already imported
article = Ticket::Article.where( :message_id => tweet.id.to_s ).first
@ -87,7 +98,7 @@ class Channel::Twitter2
begin
# reconnect for #<Twitter::Error::NotFound: Sorry, that page does not exist> workaround
@client = connect(channel)
# @client = connect(channel)
sender = @client.user(tweet.from_user_id)
rescue Exception => e
puts "Exception: twitter: " + e.inspect

2
app/models/organization.rb
View file

@ -1,3 +1,3 @@
class Organization < ActiveRecord::Base
class Organization < ApplicationModel
has_and_belongs_to_many :users
end

2
app/models/overview.rb
View file

@ -1,4 +1,4 @@
class Overview < ActiveRecord::Base
class Overview < ApplicationModel
store :condition
store :order
store :meta

2
app/models/setting.rb
View file

@ -1,4 +1,4 @@
class Setting < ActiveRecord::Base
class Setting < ApplicationModel
store :options
store :state
store :state_initial

2
app/models/template.rb
View file

@ -1,3 +1,3 @@
class Template < ActiveRecord::Base
class Template < ApplicationModel
store :options
end

2
app/models/translation.rb
View file

@ -1,4 +1,4 @@
class Translation < ActiveRecord::Base
class Translation < ApplicationModel
before_create :set_initial
private

10
app/models/user.rb
View file

@ -2,7 +2,7 @@ class User < ApplicationModel
include Gmaps
before_create :check_name, :check_email, :check_image, :check_geo
before_update :check_password, :check_geo
before_update :check_password, :check_image, :check_geo
after_create :cache_delete
after_update :cache_delete
after_destroy :cache_delete
@ -52,9 +52,7 @@ class User < ApplicationModel
end
# no user found
if !user
return nil
end
return nil if !user
# auth ok
if user.password == password
@ -97,6 +95,7 @@ class User < ApplicationModel
end
# check if email address exists
return if !user
return if !user.email
# generate token
@ -140,9 +139,8 @@ Your #{config.product_name} Team
return true
end
# check token
def self.password_reset_check(token)
# check token
token = Token.check( :action => 'PasswordReset', :name => token )
return if !token
return true

8
config/routes/activity_stream.rb Normal file
View file

@ -0,0 +1,8 @@
module ExtraRoutes
def add(map)
map.match '/api/activity_stream', :to => 'activity#activity_stream'
end
module_function :add
end

1
config/routes/auth.rb
View file

@ -5,7 +5,6 @@ module ExtraRoutes
map.match '/auth/:provider/callback', :to => 'sessions#create_omniauth'
# sessions
map.resources :sessions, :only => [:create, :destroy, :show]
map.match '/signin', :to => 'sessions#create'
map.match '/signshow', :to => 'sessions#show'
map.match '/signout', :to => 'sessions#destroy'

39
config/routes/base.rb
View file

@ -1,39 +0,0 @@
module ExtraRoutes
def add(map)
# base objects
map.resources :settings, :only => [:create, :show, :index, :update]
# users
map.resources :users, :only => [:create, :show, :index, :update]
map.match '/users/password_reset', :to => 'users#password_reset_send'
map.match '/users/password_reset_verify', :to => 'users#password_reset_verify'
# groups
map.resources :groups, :only => [:create, :show, :index, :update]
# roles
map.resources :roles, :only => [:create, :show, :index, :update]
# organizations
map.resources :organizations, :only => [:create, :show, :index, :update]
# templates
map.resources :templates
# links
map.match '/links', :to => 'links#index'
map.match '/links/add', :to => 'links#add'
map.match '/links/remove', :to => 'links#remove'
# overviews
map.resources :overviews
# getting_started
map.match '/getting_started', :to => 'getting_started#index'
# rss
map.match '/rss_fetch', :to => 'rss#fetch'
end
module_function :add
end

13
config/routes/channel.rb Normal file
View file

@ -0,0 +1,13 @@
module ExtraRoutes
def add(map)
# channels
map.match '/api/channels', :to => 'channels#index', :via => :get
map.match '/api/channels/:id', :to => 'channels#show', :via => :get
map.match '/api/channels', :to => 'channels#create', :via => :post
map.match '/api/channels/:id', :to => 'channels#update', :via => :put
map.match '/api/channels/:id', :to => 'channels#destroy', :via => :delete
end
module_function :add
end

9
config/routes/getting_started.rb Normal file
View file

@ -0,0 +1,9 @@
module ExtraRoutes
def add(map)
# getting_started
map.match '/api/getting_started', :to => 'getting_started#index'
end
module_function :add
end

12
config/routes/group.rb Normal file
View file

@ -0,0 +1,12 @@
module ExtraRoutes
def add(map)
# groups
map.match '/api/groups', :to => 'groups#index', :via => :get
map.match '/api/groups/:id', :to => 'groups#show', :via => :get
map.match '/api/groups', :to => 'groups#create', :via => :post
map.match '/api/groups/:id', :to => 'groups#update', :via => :put
end
module_function :add
end

11
config/routes/link.rb Normal file
View file

@ -0,0 +1,11 @@
module ExtraRoutes
def add(map)
# links
map.match '/links', :to => 'links#index'
map.match '/links/add', :to => 'links#add'
map.match '/links/remove', :to => 'links#remove'
end
module_function :add
end

12
config/routes/organization.rb Normal file
View file

@ -0,0 +1,12 @@
module ExtraRoutes
def add(map)
# organizations
map.match '/api/organizations', :to => 'organizations#index', :via => :get
map.match '/api/organizations/:id', :to => 'organizations#show', :via => :get
map.match '/api/organizations', :to => 'organizations#create', :via => :post
map.match '/api/organizations/:id', :to => 'organizations#update', :via => :put
end
module_function :add
end

13
config/routes/overview.rb Normal file
View file

@ -0,0 +1,13 @@
module ExtraRoutes
def add(map)
# overviews
map.match '/api/overviews', :to => 'overviews#index', :via => :get
map.match '/api/overviews/:id', :to => 'overviews#show', :via => :get
map.match '/api/overviews', :to => 'overviews#create', :via => :post
map.match '/api/overviews/:id', :to => 'overviews#update', :via => :put
map.match '/api/overviews/:id', :to => 'overviews#destroy', :via => :delete
end
module_function :add
end

8
config/routes/recent_viewed.rb Normal file
View file

@ -0,0 +1,8 @@
module ExtraRoutes
def add(map)
map.match '/api/recent_viewed', :to => 'recent_viewed#recent_viewed'
end
module_function :add
end

12
config/routes/role.rb Normal file
View file

@ -0,0 +1,12 @@
module ExtraRoutes
def add(map)
# roles
map.match '/api/roles', :to => 'roles#index', :via => :get
map.match '/api/roles/:id', :to => 'roles#show', :via => :get
map.match '/api/roles', :to => 'roles#create', :via => :post
map.match '/api/roles/:id', :to => 'roles#update', :via => :put
end
module_function :add
end

9
config/routes/rss.rb Normal file
View file

@ -0,0 +1,9 @@
module ExtraRoutes
def add(map)
# rss
map.match '/api/rss_fetch', :to => 'rss#fetch'
end
module_function :add
end

13
config/routes/setting.rb Normal file
View file

@ -0,0 +1,13 @@
module ExtraRoutes
def add(map)
# base objects
map.match '/api/settings', :to => 'settings#index', :via => :get
map.match '/api/settings/:id', :to => 'settings#show', :via => :get
map.match '/api/settings', :to => 'settings#create', :via => :post
map.match '/api/settings/:id', :to => 'settings#update', :via => :put
map.match '/api/settings/:id', :to => 'settings#destroy', :via => :delete
end
module_function :add
end

13
config/routes/template.rb Normal file
View file

@ -0,0 +1,13 @@
module ExtraRoutes
def add(map)
# templates
map.match '/api/templates', :to => 'templates#index', :via => :get
map.match '/api/templates/:id', :to => 'templates#show', :via => :get
map.match '/api/templates', :to => 'templates#create', :via => :post
map.match '/api/templates/:id', :to => 'templates#update', :via => :put
map.match '/api/templates/:id', :to => 'templates#destroy', :via => :delete
end
module_function :add
end

48
config/routes/ticket.rb
View file

@ -2,25 +2,39 @@ module ExtraRoutes
def add(map)
# tickets
map.resources :channels, :only => [:create, :show, :index, :update, :destroy]
map.resources :ticket_articles, :only => [:create, :show, :index, :update]
map.resources :ticket_priorities, :only => [:create, :show, :index, :update]
map.resources :ticket_states, :only => [:create, :show, :index, :update]
map.resources :tickets, :only => [:create, :show, :index, :update]
map.match '/ticket_full/:id', :to => 'ticket_overviews#ticket_full'
map.match '/ticket_attachment/:ticket_id/:article_id/:id', :to => 'ticket_overviews#ticket_attachment'
map.match '/ticket_attachment_new', :to => 'ticket_overviews#ticket_attachment_new'
map.match '/ticket_article_plain/:id', :to => 'ticket_overviews#ticket_article_plain'
map.match '/ticket_history/:id', :to => 'ticket_overviews#ticket_history'
map.match '/ticket_customer', :to => 'ticket_overviews#ticket_customer'
map.match '/ticket_overviews', :to => 'ticket_overviews#show'
map.match '/ticket_create', :to => 'ticket_overviews#ticket_create'
map.match '/user_search', :to => 'ticket_overviews#user_search'
map.match '/api/tickets', :to => 'tickets#index', :via => :get
map.match '/api/tickets/:id', :to => 'tickets#show', :via => :get
map.match '/api/tickets', :to => 'tickets#create', :via => :post
map.match '/api/tickets/:id', :to => 'tickets#update', :via => :put
map.match '/api/ticket_create', :to => 'tickets#ticket_create', :via => :get
map.match '/api/ticket_full/:id', :to => 'tickets#ticket_full', :via => :get
map.match '/api/ticket_history/:id', :to => 'tickets#ticket_history', :via => :get
map.match '/api/ticket_customer', :to => 'tickets#ticket_customer', :via => :get
map.match '/api/ticket_merge/:slave_ticket_id/:master_ticket_number', :to => 'tickets#ticket_merge'
map.match '/ticket_merge/:slave_ticket_id/:master_ticket_number', :to => 'ticket_overviews#ticket_merge'
# ticket overviews
map.match '/api/ticket_overviews', :to => 'ticket_overviews#show', :via => :get
map.match '/activity_stream', :to => 'activity#activity_stream'
map.match '/recent_viewed', :to => 'recent_viewed#recent_viewed'
# ticket priority
map.match '/api/ticket_priorities', :to => 'ticket_priorities#index', :via => :get
map.match '/api/ticket_priorities/:id', :to => 'ticket_priorities#show', :via => :get
map.match '/api/ticket_priorities', :to => 'ticket_priorities#create', :via => :post
map.match '/api/ticket_priorities/:id', :to => 'ticket_priorities#update', :via => :put
# ticket state
map.match '/api/ticket_states', :to => 'ticket_states#index', :via => :get
map.match '/api/ticket_states/:id', :to => 'ticket_states#show', :via => :get
map.match '/api/ticket_states', :to => 'ticket_states#create', :via => :post
map.match '/api/ticket_states/:id', :to => 'ticket_states#update', :via => :put
# ticket articles
map.match '/api/ticket_articles', :to => 'ticket_articles#index', :via => :get
map.match '/api/ticket_articles/:id', :to => 'ticket_articles#show', :via => :get
map.match '/api/ticket_articles', :to => 'ticket_articles#create', :via => :post
map.match '/api/ticket_articles/:id', :to => 'ticket_articles#update', :via => :put
map.match '/api/ticket_attachment/:ticket_id/:article_id/:id', :to => 'ticket_articles#attachment'
map.match '/api/ticket_attachment_new', :to => 'ticket_articles#attachment_new'
map.match '/api/ticket_article_plain/:id', :to => 'ticket_articles#article_plain', :via => :get
end
module_function :add

15
config/routes/user.rb Normal file
View file

@ -0,0 +1,15 @@
module ExtraRoutes
def add(map)
# users
map.match '/api/users/search', :to => 'users#search', :via => [:get, :post]
map.match '/api/users/password_reset', :to => 'users#password_reset_send', :via => :post
map.match '/api/users/password_reset_verify', :to => 'users#password_reset_verify', :via => :get
map.match '/api/users', :to => 'users#index', :via => :get
map.match '/api/users/:id', :to => 'users#show', :via => :get
map.match '/api/users', :to => 'users#create', :via => :post
map.match '/api/users/:id', :to => 'users#update', :via => :put
end
module_function :add
end

23
db/migrate/20120101000001_create_base.rb
View file

@ -30,6 +30,7 @@ class CreateBase < ActiveRecord::Migration
t.column :note, :string, :limit => 250, :null => true
t.column :source, :string, :limit => 200, :null => true
t.column :preferences, :string, :limit => 4000,:null => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
@ -47,6 +48,7 @@ class CreateBase < ActiveRecord::Migration
t.column :body, :string, :limit => 5000, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :note, :string, :limit => 250, :null => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
@ -60,26 +62,29 @@ class CreateBase < ActiveRecord::Migration
t.column :follow_up_assignment, :boolean, :default => 1
t.column :active, :boolean, :null => false, :default => true
t.column :note, :string, :limit => 250, :null => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :groups, [:name], :unique => true
create_table :roles do |t|
t.column :name, :string, :limit => 100, :null => false
t.column :active, :boolean, :null => false, :default => true
t.column :note, :string, :limit => 250, :null => true
t.column :created_by_id, :integer, :null => false
t.column :name, :string, :limit => 100, :null => false
t.column :active, :boolean, :null => false, :default => true
t.column :note, :string, :limit => 250, :null => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :roles, [:name], :unique => true
create_table :organizations do |t|
t.column :name, :string, :limit => 100, :null => false
t.column :shared, :boolean, :null => false, :default => true
t.column :active, :boolean, :null => false, :default => true
t.column :note, :string, :limit => 250, :null => true
t.column :created_by_id, :integer, :null => false
t.column :name, :string, :limit => 100, :null => false
t.column :shared, :boolean, :null => false, :default => true
t.column :active, :boolean, :null => false, :default => true
t.column :note, :string, :limit => 250, :null => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :organizations, [:name], :unique => true

80
db/migrate/20120101000010_create_ticket.rb
View file

@ -1,25 +1,31 @@
class CreateTicket < ActiveRecord::Migration
def up
create_table :ticket_state_types do |t|
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :ticket_state_types, [:name], :unique => true
create_table :ticket_states do |t|
t.references :ticket_state_type, :null => false
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :ticket_states, [:name], :unique => true
create_table :ticket_priorities do |t|
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :ticket_priorities, [:name], :unique => true
@ -38,6 +44,7 @@ class CreateTicket < ActiveRecord::Migration
t.column :last_contact_agent, :timestamp, :null => true
t.column :last_contact_customer, :timestamp, :null => true
t.column :close_time, :timestamp, :null => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
@ -80,17 +87,21 @@ class CreateTicket < ActiveRecord::Migration
add_index :ticket_time_accounting, [:created_by_id]
create_table :ticket_article_types do |t|
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :communication, :boolean, :null => false
t.column :active, :boolean, :null => false, :default => true
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :communication, :boolean, :null => false
t.column :active, :boolean, :null => false, :default => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :ticket_article_types, [:name], :unique => true
create_table :ticket_article_senders do |t|
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :name, :string, :limit => 250, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :ticket_article_senders, [:name], :unique => true
@ -99,18 +110,19 @@ class CreateTicket < ActiveRecord::Migration
t.references :ticket, :null => false
t.references :ticket_article_type, :null => false
t.references :ticket_article_sender, :null => false
t.column :from, :string, :limit => 3000, :null => true
t.column :to, :string, :limit => 3000, :null => true
t.column :cc, :string, :limit => 3000, :null => true
t.column :subject, :string, :limit => 3000, :null => true
# t.column :reply_to, :string, :limit => 3000, :null => true
t.column :message_id, :string, :limit => 3000, :null => true
t.column :message_id_md5, :string, :limit => 32, :null => true
t.column :in_reply_to, :string, :limit => 3000, :null => true
t.column :references, :string, :limit => 3200, :null => true
t.column :body, :text, :null => true
t.column :internal, :boolean, :null => false, :default => false
t.column :created_by_id, :integer, :null => false
t.column :from, :string, :limit => 3000, :null => true
t.column :to, :string, :limit => 3000, :null => true
t.column :cc, :string, :limit => 3000, :null => true
t.column :subject, :string, :limit => 3000, :null => true
# t.column :reply_to, :string, :limit => 3000, :null => true
t.column :message_id, :string, :limit => 3000, :null => true
t.column :message_id_md5, :string, :limit => 32, :null => true
t.column :in_reply_to, :string, :limit => 3000, :null => true
t.column :references, :string, :limit => 3200, :null => true
t.column :body, :text, :null => true
t.column :internal, :boolean, :null => false, :default => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :ticket_articles, [:ticket_id]
@ -134,13 +146,15 @@ class CreateTicket < ActiveRecord::Migration
add_index :ticket_article_flags, [:created_by_id]
create_table :overviews do |t|
t.references :user, :null => true
t.references :role, :null => false
t.column :name, :string, :limit => 250, :null => false
t.column :meta, :string, :limit => 1000, :null => false
t.column :condition, :string, :limit => 2500, :null => false
t.column :order, :string, :limit => 2500, :null => false
t.column :view, :string, :limit => 1000, :null => false
t.references :user, :null => true
t.references :role, :null => false
t.column :name, :string, :limit => 250, :null => false
t.column :meta, :string, :limit => 1000, :null => false
t.column :condition, :string, :limit => 2500, :null => false
t.column :order, :string, :limit => 2500, :null => false
t.column :view, :string, :limit => 1000, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :overviews, [:user_id]

67
db/migrate/20120101000020_create_network.rb
View file

@ -1,36 +1,44 @@
class CreateNetwork < ActiveRecord::Migration
def up
create_table :networks do |t|
t.column :name, :string, :limit => 100, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :name, :string, :limit => 100, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :networks, [:name], :unique => true
create_table :network_category_types do |t|
t.column :name, :string, :limit => 100, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :name, :string, :limit => 100, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :network_category_types, [:name], :unique => true
create_table :network_privacies do |t|
t.column :name, :string, :limit => 100, :null => false
t.column :key, :string, :limit => 250, :null => false
t.column :name, :string, :limit => 100, :null => false
t.column :key, :string, :limit => 250, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :network_privacies, [:name], :unique => true
create_table :network_categories do |t|
t.references :network_category_type, :null => false
t.references :network_privacy, :null => false
t.references :network, :null => false
t.column :name, :string, :limit => 200, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :allow_comments, :boolean, :null => false, :default => true
t.column :active, :boolean, :null => false, :default => true
t.references :network_category_type, :null => false
t.references :network_privacy, :null => false
t.references :network, :null => false
t.column :name, :string, :limit => 200, :null => false
t.column :note, :string, :limit => 250, :null => true
t.column :allow_comments, :boolean, :null => false, :default => true
t.column :active, :boolean, :null => false, :default => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :network_categories, [:network_id]
@ -42,38 +50,43 @@ class CreateNetwork < ActiveRecord::Migration
create_table :network_items do |t|
t.references :network_category, :null => false
t.column :title, :string, :limit => 200, :null => false
t.column :body, :string, :limit => 25000, :null => false
t.column :created_by_id, :integer, :null => false
t.column :title, :string, :limit => 200, :null => false
t.column :body, :string, :limit => 25000, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :network_items, [:network_category_id]
create_table :network_item_comments do |t|
t.references :network_item, :null => false
t.column :body, :string, :limit => 25000, :null => false
t.column :created_by_id, :integer, :null => false
t.references :network_item, :null => false
t.column :body, :string, :limit => 25000, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :network_item_comments, [:network_item_id]
create_table :network_item_plus do |t|
t.references :network_item, :null => false
t.column :created_by_id, :integer, :null => false
t.references :network_item, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :network_item_plus, [:network_item_id, :created_by_id], :unique => true
create_table :network_category_subscriptions do |t|
t.references :network_categories, :null => false
t.column :created_by_id, :integer, :null => false
t.references :network_categories, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :network_category_subscriptions, [:network_categories_id, :created_by_id], :unique => true, :name => 'index_network_category_subscriptions_on_network_c_i_and_c'
create_table :network_item_subscriptions do |t|
t.references :network_item, :null => false
t.column :created_by_id, :integer, :null => false
t.references :network_item, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :network_item_subscriptions, [:network_item_id, :created_by_id], :unique => true, :name => 'index_network_item_subscriptions_on_item_id_and_created_by_id'

3
db/migrate/20120101000070_create_channel.rb
View file

@ -7,12 +7,13 @@ class CreateChannel < ActiveRecord::Migration
t.column :area, :string, :limit => 100, :null => false
t.column :options, :string, :limit => 2000, :null => true
t.column :active, :boolean, :null => false, :default => true
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :channels, [:area]
add_index :channels, [:adapter]
end
def down

9
db/migrate/20120101000090_create_template.rb
View file

@ -1,10 +1,11 @@
class CreateTemplate < ActiveRecord::Migration
def up
create_table :templates do |t|
t.references :user, :null => true
t.column :name, :string, :limit => 250, :null => false
t.column :options, :string, :limit => 2500, :null => false
t.column :created_by_id, :integer, :null => false
t.references :user, :null => true
t.column :name, :string, :limit => 250, :null => false
t.column :options, :string, :limit => 2500, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :templates, [:user_id]

10
db/migrate/20120101000100_create_translation.rb
View file

@ -1,10 +1,12 @@
class CreateTranslation < ActiveRecord::Migration
def up
create_table :translations do |t|
t.column :locale, :string, :limit => 10, :null => false
t.column :source, :string, :limit => 255, :null => false
t.column :target, :string, :limit => 255, :null => false
t.column :target_initial, :string, :limit => 255, :null => false
t.column :locale, :string, :limit => 10, :null => false
t.column :source, :string, :limit => 255, :null => false
t.column :target, :string, :limit => 255, :null => false
t.column :target_initial, :string, :limit => 255, :null => false
t.column :updated_by_id, :integer, :null => false
t.column :created_by_id, :integer, :null => false
t.timestamps
end
add_index :translations, [:source]

44
db/migrate/20120917161903_create_change_by_id.rb Normal file
View file

@ -0,0 +1,44 @@
class CreateChangeById < ActiveRecord::Migration
def up
add_column :channels, :updated_by_id, :integer, :null => true
add_column :overviews, :created_by_id, :integer, :null => true
add_column :overviews, :updated_by_id, :integer, :null => true
add_column :users, :updated_by_id, :integer, :null => true
add_column :signatures, :updated_by_id, :integer, :null => true
add_column :groups, :updated_by_id, :integer, :null => true
add_column :roles, :updated_by_id, :integer, :null => true
add_column :organizations, :updated_by_id, :integer, :null => true
add_column :ticket_state_types, :updated_by_id, :integer, :null => true
add_column :ticket_state_types, :created_by_id, :integer, :null => true
add_column :ticket_states, :updated_by_id, :integer, :null => true
add_column :ticket_states, :created_by_id, :integer, :null => true
add_column :ticket_priorities, :updated_by_id, :integer, :null => true
add_column :ticket_priorities, :created_by_id, :integer, :null => true
add_column :tickets, :updated_by_id, :integer, :null => true
add_column :ticket_article_types, :updated_by_id, :integer, :null => true
add_column :ticket_article_types, :created_by_id, :integer, :null => true
add_column :ticket_article_senders, :updated_by_id, :integer, :null => true
add_column :ticket_article_senders, :created_by_id, :integer, :null => true
add_column :ticket_articles, :updated_by_id, :integer, :null => true
add_column :networks, :updated_by_id, :integer, :null => true
add_column :networks, :created_by_id, :integer, :null => true
add_column :network_category_types, :updated_by_id, :integer, :null => true
add_column :network_category_types, :created_by_id, :integer, :null => true
add_column :network_privacies, :updated_by_id, :integer, :null => true
add_column :network_privacies, :created_by_id, :integer, :null => true
add_column :network_categories, :updated_by_id, :integer, :null => true
add_column :network_categories, :created_by_id, :integer, :null => true
add_column :network_items, :updated_by_id, :integer, :null => true
add_column :network_item_comments, :updated_by_id, :integer, :null => true
add_column :network_item_plus, :updated_by_id, :integer, :null => true
add_column :network_category_subscriptions, :updated_by_id, :integer, :null => true
add_column :network_item_subscriptions, :updated_by_id, :integer, :null => true
add_column :templates, :created_by_id, :integer, :null => true
add_column :templates, :updated_by_id, :integer, :null => true
add_column :translations, :created_by_id, :integer, :null => true
add_column :translations, :updated_by_id, :integer, :null => true
end
def down
end
end

426
db/seeds.rb
View file

@ -639,7 +639,7 @@ Setting.create(
],
},
:state => {
:value => '50',
:value => '70',
},
:frontend => false
)
@ -1057,18 +1057,21 @@ Role.create(
:id => 1,
:name => 'Admin',
:note => 'To configure your system.',
:updated_by_id => 1,
:created_by_id => 1
)
Role.create(
:id => 2,
:name => 'Agent',
:note => 'To work on Tickets.',
:updated_by_id => 1,
:created_by_id => 1
)
Role.create(
:id => 3,
:name => 'Customer',
:note => 'People who create Tickets ask for help.',
:updated_by_id => 1,
:created_by_id => 1
)
@ -1076,12 +1079,14 @@ Group.create(
:id => 1,
:name => 'Users',
:note => 'Standard Group/Pool for Tickets.',
:updated_by_id => 1,
:created_by_id => 1
)
Group.create(
:id => 2,
:name => 'Twitter',
:note => 'All Tweets.',
:updated_by_id => 1,
:created_by_id => 1
)
@ -1099,6 +1104,7 @@ user = User.create(
:roles => roles,
:groups => groups,
:organizations => organizations,
:updated_by_id => 1,
:created_by_id => 1
)
user_community = User.create(
@ -1111,6 +1117,7 @@ user_community = User.create(
:roles => roles,
# :groups => groups,
:organizations => organizations,
:updated_by_id => 1,
:created_by_id => 1
)
@ -1121,39 +1128,39 @@ Link::Object.create( :name => 'Question/Answer' )
Link::Object.create( :name => 'Idea' )
Link::Object.create( :name => 'Bug' )
Ticket::StateType.create( :name => 'new' )
Ticket::StateType.create( :name => 'open' )
Ticket::StateType.create( :name => 'pending reminder' )
Ticket::StateType.create( :name => 'pending action' )
Ticket::StateType.create( :name => 'closed' )
Ticket::StateType.create( :name => 'merged' )
Ticket::StateType.create( :name => 'removed' )
Ticket::StateType.create( :name => 'new', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'open', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'pending reminder', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'pending action', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'closed', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'merged', :updated_by_id => 1, :created_by_id => 1 )
Ticket::StateType.create( :name => 'removed', :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'new', :ticket_state_type_id => Ticket::StateType.where(:name => 'new').first.id )
Ticket::State.create( :name => 'open', :ticket_state_type_id => Ticket::StateType.where(:name => 'open').first.id )
Ticket::State.create( :name => 'pending', :ticket_state_type_id => Ticket::StateType.where(:name => 'pending reminder').first.id )
Ticket::State.create( :name => 'closed', :ticket_state_type_id => Ticket::StateType.where(:name => 'closed').first.id )
Ticket::State.create( :name => 'merged', :ticket_state_type_id => Ticket::StateType.where(:name => 'merged').first.id )
Ticket::State.create( :name => 'removed', :ticket_state_type_id => Ticket::StateType.where(:name => 'removed').first.id )
Ticket::State.create( :name => 'new', :ticket_state_type_id => Ticket::StateType.where(:name => 'new').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'open', :ticket_state_type_id => Ticket::StateType.where(:name => 'open').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'pending', :ticket_state_type_id => Ticket::StateType.where(:name => 'pending reminder').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'closed', :ticket_state_type_id => Ticket::StateType.where(:name => 'closed').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'merged', :ticket_state_type_id => Ticket::StateType.where(:name => 'merged').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::State.create( :name => 'removed', :ticket_state_type_id => Ticket::StateType.where(:name => 'removed').first.id, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create( :name => '1 low' )
Ticket::Priority.create( :name => '2 normal' )
Ticket::Priority.create( :name => '3 high' )
Ticket::Priority.create( :name => '1 low', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create( :name => '2 normal', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Priority.create( :name => '3 high', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'email', :communication => true )
Ticket::Article::Type.create( :name => 'sms', :communication => true )
Ticket::Article::Type.create( :name => 'chat', :communication => true )
Ticket::Article::Type.create( :name => 'fax', :communication => true )
Ticket::Article::Type.create( :name => 'phone', :communication => true )
Ticket::Article::Type.create( :name => 'twitter status', :communication => true )
Ticket::Article::Type.create( :name => 'twitter direct-message', :communication => true )
Ticket::Article::Type.create( :name => 'facebook', :communication => true )
Ticket::Article::Type.create( :name => 'note', :communication => false )
Ticket::Article::Type.create( :name => 'web', :communication => true )
Ticket::Article::Type.create( :name => 'email', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'sms', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'chat', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'fax', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'phone', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'twitter status', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'twitter direct-message', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'facebook', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'note', :communication => false, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Type.create( :name => 'web', :communication => true, :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create( :name => 'Agent' )
Ticket::Article::Sender.create( :name => 'Customer' )
Ticket::Article::Sender.create( :name => 'System' )
Ticket::Article::Sender.create( :name => 'Agent', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create( :name => 'Customer', :updated_by_id => 1, :created_by_id => 1 )
Ticket::Article::Sender.create( :name => 'System', :updated_by_id => 1, :created_by_id => 1 )
ticket = Ticket.create(
:group_id => Group.where( :name => 'Users' ).first.id,
@ -1162,10 +1169,10 @@ ticket = Ticket.create(
:title => 'Welcome to Zammad!',
:ticket_state_id => Ticket::State.where( :name => 'new' ).first.id,
:ticket_priority_id => Ticket::Priority.where( :name => '2 normal' ).first.id,
:updated_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:created_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id
)
Ticket::Article.create(
:created_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:ticket_id => ticket.id,
:ticket_article_type_id => Ticket::Article::Type.where(:name => 'phone' ).first.id,
:ticket_article_sender_id => Ticket::Article::Sender.where(:name => 'Customer' ).first.id,
@ -1182,7 +1189,9 @@ Regards,
The Zammad.org Project
',
:internal => false
:internal => false,
:updated_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id,
:created_by_id => User.where( :login => 'nicole.braun@zammad.org' ).first.id
)
overview_role = Role.where( :name => 'Agent' ).first
@ -1222,7 +1231,9 @@ Overview.create(
:per_page => 20,
},
:view_mode_default => 's',
}
},
:updated_by_id => 1,
:created_by_id => 1
)
Overview.create(
@ -1261,7 +1272,9 @@ Overview.create(
:per_page => 20,
},
:view_mode_default => 's',
}
},
:updated_by_id => 1,
:created_by_id => 1
)
Overview.create(
@ -1299,7 +1312,9 @@ Overview.create(
:per_page => 20,
},
:view_mode_default => 's',
}
},
:updated_by_id => 1,
:created_by_id => 1
)
Overview.create(
@ -1337,7 +1352,9 @@ Overview.create(
:per_page => 20,
},
:view_mode_default => 's',
}
},
:updated_by_id => 1,
:created_by_id => 1
)
Overview.create(
@ -1376,7 +1393,9 @@ Overview.create(
:per_page => 20,
},
:view_mode_default => 's',
}
},
:updated_by_id => 1,
:created_by_id => 1
)
Overview.create(
@ -1415,7 +1434,9 @@ Overview.create(
:per_page => 20,
},
:view_mode_default => 's',
}
},
:updated_by_id => 1,
:created_by_id => 1
)
overview_role = Role.where( :name => 'Customer' ).first
@ -1454,7 +1475,9 @@ Overview.create(
:per_page => 20,
},
:view_mode_default => 's',
}
},
:updated_by_id => 1,
:created_by_id => 1
)
Channel.create(
@ -1468,40 +1491,56 @@ Channel.create(
},
:group_id => 1,
:active => false,
:created_by_id => User.where( :login => '-' ).first.id
:updated_by_id => 1,
:created_by_id => 1,
)
Channel.create(
:adapter => 'Sendmail',
:area => 'Email::Outbound',
:options => {},
:active => true,
:created_by_id => User.where( :login => '-' ).first.id
:updated_by_id => 1,
:created_by_id => 1,
)
network = Network.create(
:name => 'base'
:name => 'base',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category::Type.create(
:name => 'Announcement'
:name => 'Announcement',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category::Type.create(
:name => 'Idea'
:name => 'Idea',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category::Type.create(
:name => 'Question'
:name => 'Question',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category::Type.create(
:name => 'Bug Report'
:name => 'Bug Report',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Privacy.create(
:name => 'logged in',
:key => 'loggedIn'
:key => 'loggedIn',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Privacy.create(
:name => 'logged in and moderator',
:key => 'loggedInModerator'
:key => 'loggedInModerator',
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category.create(
:name => 'Announcements',
@ -1509,7 +1548,9 @@ Network::Category.create(
:allow_comments => true,
:network_category_type_id => Network::Category::Type.where(:name => 'Announcement').first.id,
:network_privacy_id => Network::Privacy.where(:name => 'logged in and moderator').first.id,
:allow_comments => true
:allow_comments => true,
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category.create(
:name => 'Questions',
@ -1517,7 +1558,9 @@ Network::Category.create(
:allow_comments => true,
:network_category_type_id => Network::Category::Type.where(:name => 'Question').first.id,
:network_privacy_id => Network::Privacy.where(:name => 'logged in').first.id
# :network_categories_moderator_user_ids => User.where(:login => '-').first.id
# :network_categories_moderator_user_ids => User.where(:login => '-').first.id,
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Category.create(
:name => 'Ideas',
@ -1533,7 +1576,9 @@ Network::Category.create(
:allow_comments => true,
:network_category_type_id => Network::Category::Type.where(:name => 'Bug Report').first.id,
:network_privacy_id => Network::Privacy.where(:name => 'logged in').first.id,
:allow_comments => true
:allow_comments => true,
:updated_by_id => 1,
:created_by_id => 1,
)
item = Network::Item.create(
:title => 'Example Announcement',
@ -1544,170 +1589,177 @@ item = Network::Item.create(
Network::Item::Comment.create(
:network_item_id => item.id,
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
:updated_by_id => 1,
:created_by_id => 1,
)
item = Network::Item.create(
:title => 'Example Question?',
:body => 'Some questions....',
:network_category_id => Network::Category.where(:name => 'Questions').first.id,
:created_by_id => User.where(:login => '-').first.id
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Item::Comment.create(
:network_item_id => item.id,
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
:updated_by_id => 1,
:created_by_id => 1,
)
item = Network::Item.create(
:title => 'Example Idea',
:body => 'Some idea....',
:network_category_id => Network::Category.where(:name => 'Ideas').first.id,
:created_by_id => User.where(:login => '-').first.id
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Item::Comment.create(
:network_item_id => item.id,
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
:updated_by_id => 1,
:created_by_id => 1,
)
item = Network::Item.create(
:title => 'Example Bug Report',
:body => 'Some bug....',
:network_category_id => Network::Category.where(:name => 'Bug Reports').first.id,
:created_by_id => User.where(:login => '-').first.id
:updated_by_id => 1,
:created_by_id => 1,
)
Network::Item::Comment.create(
:network_item_id => item.id,
:body => 'Some comment....',
:created_by_id => User.where(:login => '-').first.id
:updated_by_id => 1,
:created_by_id => 1,
)
Translation.create( :locale => 'de', :source => "New", :target => "Neu" )
Translation.create( :locale => 'de', :source => "Create", :target => "Erstellen" )
Translation.create( :locale => 'de', :source => "Cancel", :target => "Abbrechen" )
Translation.create( :locale => 'de', :source => "Submit", :target => "Übermitteln" )
Translation.create( :locale => 'de', :source => "Sign out", :target => "Abmelden" )
Translation.create( :locale => 'de', :source => "Profile", :target => "Profil" )
Translation.create( :locale => 'de', :source => "Settings", :target => "Einstellungen" )
Translation.create( :locale => 'de', :source => "Overviews", :target => "Übersichten" )
Translation.create( :locale => 'de', :source => "Manage", :target => "Verwalten" )
Translation.create( :locale => 'de', :source => "Users", :target => "Benutzer" )
Translation.create( :locale => 'de', :source => "Groups", :target => "Gruppen" )
Translation.create( :locale => 'de', :source => "Group", :target => "Gruppe" )
Translation.create( :locale => 'de', :source => "Organizations", :target => "Organisationen" )
Translation.create( :locale => 'de', :source => "Organization", :target => "Organisation" )
Translation.create( :locale => 'de', :source => "Recent Viewed", :target => "Zuletzt angesehen" )
Translation.create( :locale => 'de', :source => "Security", :target => "Sicherheit" )
Translation.create( :locale => 'de', :source => "From", :target => "Von" )
Translation.create( :locale => 'de', :source => "Title", :target => "Titel" )
Translation.create( :locale => 'de', :source => "Customer", :target => "Kunde" )
Translation.create( :locale => 'de', :source => "State", :target => "Status" )
Translation.create( :locale => 'de', :source => "Created", :target => "Erstellt" )
Translation.create( :locale => 'de', :source => "Attributes", :target => "Attribute" )
Translation.create( :locale => 'de', :source => "Direction", :target => "Richtung" )
Translation.create( :locale => 'de', :source => "Owner", :target => "Besitzer" )
Translation.create( :locale => 'de', :source => "Subject", :target => "Betreff" )
Translation.create( :locale => 'de', :source => "Priority", :target => "Priorität" )
Translation.create( :locale => 'de', :source => "Select the customer of the Ticket or create one.", :target => "Wähle den Kunden eine Tickets oder erstell einen neuen." )
Translation.create( :locale => 'de', :source => "New Ticket", :target => "Neues Ticket" )
Translation.create( :locale => 'de', :source => "Firstname", :target => "Vorname" )
Translation.create( :locale => 'de', :source => "Lastname", :target => "Nachname" )
Translation.create( :locale => 'de', :source => "Phone", :target => "Telefon" )
Translation.create( :locale => 'de', :source => "Street", :target => "Straße" )
Translation.create( :locale => 'de', :source => "Zip", :target => "PLZ" )
Translation.create( :locale => 'de', :source => "City", :target => "Stadt" )
Translation.create( :locale => 'de', :source => "Note", :target => "Notiz" )
Translation.create( :locale => 'de', :source => "note", :target => "Notiz" )
Translation.create( :locale => 'de', :source => "New User", :target => "Neuer Benutzer" )
Translation.create( :locale => 'de', :source => "Merge", :target => "Zusammenfügen" )
Translation.create( :locale => 'de', :source => "History", :target => "Historie" )
Translation.create( :locale => 'de', :source => "new", :target => "neu" )
Translation.create( :locale => 'de', :source => "closed", :target => "geschlossen" )
Translation.create( :locale => 'de', :source => "open", :target => "offen" )
Translation.create( :locale => 'de', :source => "pending", :target => "warten" )
Translation.create( :locale => 'de', :source => "merged", :target => "zusammengefügt" )
Translation.create( :locale => 'de', :source => "removed", :target => "zurück gezogen" )
Translation.create( :locale => 'de', :source => "Activity Stream", :target => "Aktivitäts-Stream" )
Translation.create( :locale => 'de', :source => "updated", :target => "aktuallisierte" )
Translation.create( :locale => 'de', :source => "created", :target => "erstellte" )
Translation.create( :locale => 'de', :source => "My assigned Tickets", :target => "Meine zugewisenen Tickets" )
Translation.create( :locale => 'de', :source => "Unassigned Tickets", :target => "Nicht zugewisene/freie Tickets" )
Translation.create( :locale => 'de', :source => "Unassigned & Open Tickets", :target => "Nicht zugewisene & offene Tickets" )
Translation.create( :locale => 'de', :source => "All Tickets", :target => "Alle Tickets" )
Translation.create( :locale => 'de', :source => "Escalated Tickets", :target => "Eskallierte Tickets" )
Translation.create( :locale => 'de', :source => "My pending reached Tickets", :target => "Meine warten erreicht Tickets" )
Translation.create( :locale => 'de', :source => "Password", :target => "Passwort" )
Translation.create( :locale => 'de', :source => "Password (confirm)", :target => "Passwort (bestätigen)" )
Translation.create( :locale => 'de', :source => "Roles", :target => "Rollen" )
Translation.create( :locale => 'de', :source => "Active", :target => "Aktiv" )
Translation.create( :locale => 'de', :source => "Edit", :target => "Bearbeiten" )
Translation.create( :locale => 'de', :source => "Base", :target => "Basis" )
Translation.create( :locale => 'de', :source => "Number", :target => "Nummer" )
Translation.create( :locale => 'de', :source => "Sender Format", :target => "Absender Format" )
Translation.create( :locale => 'de', :source => "Authentication", :target => "Authorisierung" )
Translation.create( :locale => 'de', :source => "Product Name", :target => "Produkt Name" )
Translation.create( :locale => 'de', :source => "To", :target => "An" )
Translation.create( :locale => 'de', :source => "Customer", :target => "Kunde" )
Translation.create( :locale => 'de', :source => "Linked Accounts", :target => "Verknüpfte Accounts" )
Translation.create( :locale => 'de', :source => "Sign in with", :target => "Anmelden mit" )
Translation.create( :locale => 'de', :source => "Username or email", :target => "Benutzer oder Email" )
Translation.create( :locale => 'de', :source => "Remember me", :target => "An mich erinnern" )
Translation.create( :locale => 'de', :source => "Forgot password?", :target => "Passwort vergessen?" )
Translation.create( :locale => 'de', :source => "Sign in using", :target => "Anmelden über" )
Translation.create( :locale => 'de', :source => "New to", :target => "Neu bei" )
Translation.create( :locale => 'de', :source => "join today!", :target => "werde Teil!" )
Translation.create( :locale => 'de', :source => "Sign up", :target => "Registrieren" )
Translation.create( :locale => 'de', :source => "Sign in", :target => "Anmelden" )
Translation.create( :locale => 'de', :source => "Create my account", :target => "Meinen Account erstellen" )
Translation.create( :locale => 'de', :source => "Login successfully! Have a nice day!", :target => "Anmeldung erfolgreich!" )
Translation.create( :locale => 'de', :source => "Last contact", :target => "Letzter Kontakt" )
Translation.create( :locale => 'de', :source => "Last contact (Agent)", :target => "Letzter Kontakt (Agent)" )
Translation.create( :locale => 'de', :source => "Last contact (Customer)", :target => "Letzter Kontakt (Kunde)" )
Translation.create( :locale => 'de', :source => "Close time", :target => "Schließzeit" )
Translation.create( :locale => 'de', :source => "First response", :target => "Erste Reaktion" )
Translation.create( :locale => 'de', :source => "Ticket %s created!", :target => "Ticket %s erstellt!" )
Translation.create( :locale => 'de', :source => "day", :target => "Tag" )
Translation.create( :locale => 'de', :source => "days", :target => "Tage" )
Translation.create( :locale => 'de', :source => "hour", :target => "Stunde" )
Translation.create( :locale => 'de', :source => "hours", :target => "Stunden" )
Translation.create( :locale => 'de', :source => "minute", :target => "Minute" )
Translation.create( :locale => 'de', :source => "minutes", :target => "Minuten" )
Translation.create( :locale => 'de', :source => "See more", :target => "mehr anzeigen" )
Translation.create( :locale => 'de', :source => "Search", :target => "Suche" )
Translation.create( :locale => 'de', :source => "Forgot your password?", :target => "Passwort vergessen?" )
Translation.create( :locale => 'de', :source => "Templates", :target => "Vorlagen" )
Translation.create( :locale => 'de', :source => "Delete", :target => "Löschen" )
Translation.create( :locale => 'de', :source => "Apply", :target => "Übernehmen" )
Translation.create( :locale => 'de', :source => "Save as Template", :target => "Als Template speichern" )
Translation.create( :locale => 'de', :source => "Save", :target => "Speichern" )
Translation.create( :locale => 'de', :source => "Open Tickets", :target => "Offene Ticket" )
Translation.create( :locale => 'de', :source => "Closed Tickets", :target => "Geschlossene Ticket" )
Translation.create( :locale => 'de', :source => "set to internal", :target => "auf intern setzen" )
Translation.create( :locale => 'de', :source => "set to public", :target => "auf öffentlich setzen" )
Translation.create( :locale => 'de', :source => "split", :target => "teilen" )
Translation.create( :locale => 'de', :source => "Type", :target => "Typ" )
Translation.create( :locale => 'de', :source => "raw", :target => "unverarbeitet" )
Translation.create( :locale => 'de', :source => "1 low", :target => "1 niedrig" )
Translation.create( :locale => 'de', :source => "2 normal", :target => "2 normal" )
Translation.create( :locale => 'de', :source => "3 high", :target => "3 hoch" )
Translation.create( :locale => 'de', :source => "public", :target => "öffentlich" )
Translation.create( :locale => 'de', :source => "internal", :target => "intern" )
Translation.create( :locale => 'de', :source => "Attach files", :target => "Dateien anhängen" )
Translation.create( :locale => 'de', :source => "Visability", :target => "Sichtbarkeit" )
Translation.create( :locale => 'de', :source => "Actions", :target => "Aktionen" )
Translation.create( :locale => 'de', :source => "email", :target => "E-Mail" )
Translation.create( :locale => 'de', :source => "phone", :target => "Telefon" )
Translation.create( :locale => 'de', :source => "fax", :target => "Fax" )
Translation.create( :locale => 'de', :source => "chat", :target => "Chat" )
Translation.create( :locale => 'de', :source => "sms", :target => "SMS" )
Translation.create( :locale => 'de', :source => "twitter status", :target => "Twitter Status Meldung" )
Translation.create( :locale => 'de', :source => "twitter direct-message", :target => "Twitter Direkt-Nachricht" )
Translation.create( :locale => 'de', :source => "All Open Tickets", :target => "Alle offenen Tickets" )
Translation.create( :locale => 'de', :source => "child", :target => "Kind" )
Translation.create( :locale => 'de', :source => "parent", :target => "Eltern" )
Translation.create( :locale => 'de', :source => "normal", :target => "Normal" )
Translation.create( :locale => 'de', :source => "Linked Objects", :target => "Verknüpfte Objekte" )
Translation.create( :locale => 'de', :source => "Links", :target => "Verknüpftungen" )
Translation.create( :locale => 'de', :source => "Change Customer", :target => "Kunden ändern" )
Translation.create( :locale => 'de', :source => "My Tickets", :target => "Meine Tickets" )
Translation.create( :locale => 'de', :source => "Assignment Timout", :target => "Zeitliche Zuweisungsüberschritung" )
Translation.create( :locale => 'de', :source => "New", :target => "Neu", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Create", :target => "Erstellen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Cancel", :target => "Abbrechen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Submit", :target => "Übermitteln", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Sign out", :target => "Abmelden", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Profile", :target => "Profil", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Settings", :target => "Einstellungen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Overviews", :target => "Übersichten", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Manage", :target => "Verwalten", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Users", :target => "Benutzer", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Groups", :target => "Gruppen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Group", :target => "Gruppe", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Organizations", :target => "Organisationen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Organization", :target => "Organisation", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Recent Viewed", :target => "Zuletzt angesehen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Security", :target => "Sicherheit", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "From", :target => "Von", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Title", :target => "Titel", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Customer", :target => "Kunde", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "State", :target => "Status", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Created", :target => "Erstellt", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Attributes", :target => "Attribute", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Direction", :target => "Richtung", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Owner", :target => "Besitzer", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Subject", :target => "Betreff", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Priority", :target => "Priorität", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Select the customer of the Ticket or create one.", :target => "Wähle den Kunden eine Tickets oder erstell einen neuen.", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "New Ticket", :target => "Neues Ticket", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Firstname", :target => "Vorname", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Lastname", :target => "Nachname", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Phone", :target => "Telefon", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Street", :target => "Straße", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Zip", :target => "PLZ", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "City", :target => "Stadt", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Note", :target => "Notiz", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "note", :target => "Notiz", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "New User", :target => "Neuer Benutzer", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Merge", :target => "Zusammenfügen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "History", :target => "Historie", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "new", :target => "neu", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "closed", :target => "geschlossen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "open", :target => "offen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "pending", :target => "warten", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "merged", :target => "zusammengefügt", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "removed", :target => "zurück gezogen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Activity Stream", :target => "Aktivitäts-Stream", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "updated", :target => "aktuallisierte", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "created", :target => "erstellte", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "My assigned Tickets", :target => "Meine zugewisenen Tickets", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Unassigned Tickets", :target => "Nicht zugewisene/freie Tickets", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Unassigned & Open Tickets", :target => "Nicht zugewisene & offene Tickets", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "All Tickets", :target => "Alle Tickets", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Escalated Tickets", :target => "Eskallierte Tickets", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "My pending reached Tickets", :target => "Meine warten erreicht Tickets", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Password", :target => "Passwort", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Password (confirm)", :target => "Passwort (bestätigen)", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Roles", :target => "Rollen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Active", :target => "Aktiv", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Edit", :target => "Bearbeiten", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Base", :target => "Basis", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Number", :target => "Nummer", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Sender Format", :target => "Absender Format", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Authentication", :target => "Authorisierung", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Product Name", :target => "Produkt Name", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "To", :target => "An", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Customer", :target => "Kunde", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Linked Accounts", :target => "Verknüpfte Accounts", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Sign in with", :target => "Anmelden mit", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Username or email", :target => "Benutzer oder Email", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Remember me", :target => "An mich erinnern", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Forgot password?", :target => "Passwort vergessen?", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Sign in using", :target => "Anmelden über", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "New to", :target => "Neu bei", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "join today!", :target => "werde Teil!", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Sign up", :target => "Registrieren", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Sign in", :target => "Anmelden", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Create my account", :target => "Meinen Account erstellen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Login successfully! Have a nice day!", :target => "Anmeldung erfolgreich!", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Last contact", :target => "Letzter Kontakt", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Last contact (Agent)", :target => "Letzter Kontakt (Agent)", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Last contact (Customer)", :target => "Letzter Kontakt (Kunde)", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Close time", :target => "Schließzeit", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "First response", :target => "Erste Reaktion", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Ticket %s created!", :target => "Ticket %s erstellt!", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "day", :target => "Tag", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "days", :target => "Tage", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "hour", :target => "Stunde", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "hours", :target => "Stunden", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "minute", :target => "Minute", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "minutes", :target => "Minuten", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "See more", :target => "mehr anzeigen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Search", :target => "Suche", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Forgot your password?", :target => "Passwort vergessen?", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Templates", :target => "Vorlagen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Delete", :target => "Löschen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Apply", :target => "Übernehmen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Save as Template", :target => "Als Template speichern", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Save", :target => "Speichern", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Open Tickets", :target => "Offene Ticket", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Closed Tickets", :target => "Geschlossene Ticket", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "set to internal", :target => "auf intern setzen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "set to public", :target => "auf öffentlich setzen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "split", :target => "teilen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Type", :target => "Typ", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "raw", :target => "unverarbeitet", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "1 low", :target => "1 niedrig", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "2 normal", :target => "2 normal", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "3 high", :target => "3 hoch", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "public", :target => "öffentlich", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "internal", :target => "intern", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Attach files", :target => "Dateien anhängen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Visability", :target => "Sichtbarkeit", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Actions", :target => "Aktionen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "email", :target => "E-Mail", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "phone", :target => "Telefon", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "fax", :target => "Fax", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "chat", :target => "Chat", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "sms", :target => "SMS", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "twitter status", :target => "Twitter Status Meldung", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "twitter direct-message", :target => "Twitter Direkt-Nachricht", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "All Open Tickets", :target => "Alle offenen Tickets", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "child", :target => "Kind", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "parent", :target => "Eltern", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "normal", :target => "Normal", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Linked Objects", :target => "Verknüpfte Objekte", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Links", :target => "Verknüpftungen", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Change Customer", :target => "Kunden ändern", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "My Tickets", :target => "Meine Tickets", :updated_by_id => 1, :created_by_id => 1 )
Translation.create( :locale => 'de', :source => "Assignment Timout", :target => "Zeitliche Zuweisungsüberschritung", :updated_by_id => 1, :created_by_id => 1 )
#Translation.create( :locale => 'de', :source => "", :target => "" )

42
lib/web_socket.rb
View file

@ -402,27 +402,27 @@ class ClientState
self.ticket( ticket_id, tickets, users )
}
# get groups
group_ids = []
Group.where( :active => true ).each { |group|
group_ids.push group.id
}
agents = {}
Ticket.agents.each { |user|
agents[ user.id ] = 1
}
groups_users = {}
groups_users[''] = []
group_ids.each {|group_id|
groups_users[ group_id ] = []
Group.find(group_id).users.each {|user|
next if !agents[ user.id ]
groups_users[ group_id ].push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
}
# get groups
group_ids = []
Group.where( :active => true ).each { |group|
group_ids.push group.id
}
agents = {}
Ticket.agents.each { |user|
agents[ user.id ] = 1
}
groups_users = {}
groups_users[''] = []
group_ids.each {|group_id|
groups_users[ group_id ] = []
Group.find(group_id).users.each {|user|
next if !agents[ user.id ]
groups_users[ group_id ].push user.id
if !users[user.id]
users[user.id] = User.user_data_full(user.id)
end
}
}
# send update to browser
self.transaction({