Corrected with rubocop cop 'Style/SpaceBeforeComment'.

app/models/channel/twitter2.rb

@@ -171,7 +171,7 @@ class Channel::TWITTER2
         provider: 'twitter'
       )
     else
-      Rails.logger.info 'user exists'#, user.inspect
+      Rails.logger.info 'user exists'
     end
 
     # set current user

app/models/ticket/escalation.rb

@@ -90,7 +90,7 @@ returns
       # set ticket escalation
       self.escalation_time = calculation_higher_time( escalation_time, first_response_escal_date, first_response )
     end
-    if first_response# && !self.first_response_in_min
+    if first_response
 
       # get response time in min between created and first response
       self.first_response_in_min = escalation_suspend( created_at, first_response, 'real', sla_selected )