Added task support for ticket creation. Improvement for issue #57.

This commit is contained in:
Martin Edenhofer 2013-04-21 18:25:06 +02:00
parent d3b92a2206
commit ef739b138f
11 changed files with 90 additions and 22 deletions

View file

@ -164,7 +164,7 @@ class App.Controller extends Spine.Controller
return string return string
userInfo: (data) => userInfo: (data) =>
el = data.el || $('#customer_info') el = data.el || $('[data-id="customer_info"]')
el.unbind() el.unbind()
# start customer info controller # start customer info controller

View file

@ -374,8 +374,11 @@ class App.ControllerForm extends App.Controller
) )
siteUpdate(true) siteUpdate(true)
@delay( a, 80 ) # update box size
App.Event.bind 'ui:rerender:content', =>
siteUpdate(true)
@delay( a, 80 )
# autocompletion # autocompletion
else if attribute.tag is 'autocompletion' else if attribute.tag is 'autocompletion'

View file

@ -1,4 +1,4 @@
class Index extends App.ControllerContent class App.TicketCreate extends App.Controller
events: events:
'click .customer_new': 'userNew' 'click .customer_new': 'userNew'
'submit form': 'submit' 'submit form': 'submit'
@ -50,6 +50,24 @@ class Index extends App.ControllerContent
@log 'AgentTicketPhone', 'error', defaults @log 'AgentTicketPhone', 'error', defaults
@render(defaults) @render(defaults)
meta: =>
meta =
url: @url()
head: App.i18n.translateInline( @article_attributes['title'] )
title: App.i18n.translateInline( @article_attributes['title'] )
id: @type
url: =>
'#ticket_create/' + @type
activate: =>
@navupdate '#'
# @title 'Ticket Create ' + @ticket.number
release: =>
# @clearInterval( @key, 'ticket_zoom' )
@el.remove()
# get data / in case also ticket data for split # get data / in case also ticket data for split
fetch: (params) -> fetch: (params) ->
@ -141,11 +159,11 @@ class Index extends App.ControllerContent
) )
new App.ControllerForm( new App.ControllerForm(
el: @el.find('#form_create') el: @el.find('.ticket_create')
form_id: @form_id form_id: @form_id
model: model:
configure_attributes: configure_attributes configure_attributes: configure_attributes
className: 'create' className: 'create_' + @type
autofocus: true autofocus: true
form_data: @edit_form form_data: @edit_form
) )
@ -164,13 +182,13 @@ class Index extends App.ControllerContent
# show template UI # show template UI
new App.TemplateUI( new App.TemplateUI(
el: @el.find('#ticket_template'), el: @el.find('[data-id="ticket_template"]'),
template_id: template['id'], template_id: template['id'],
) )
# show text module UI # show text module UI
new App.TextModuleUI( new App.TextModuleUI(
el: @el.find('#text_module'), el: @el.find('[data-id="text_module"]'),
) )
localUserInfo: (params) => localUserInfo: (params) =>
@ -252,11 +270,14 @@ class Index extends App.ControllerContent
timeout: 12000, timeout: 12000,
# create new create screen # create new create screen
ui.render() # ui.render()
App.TaskManager.remove( ui.task_key )
# scroll to top # scroll to top
ui.scrollTo() ui.scrollTo()
ui.navigate "#ticket/zoom/#{@id}"
error: -> error: ->
ui.log 'save failed!' ui.log 'save failed!'
ui.formEnable(e) ui.formEnable(e)
@ -324,9 +345,21 @@ class UserNew extends App.ControllerModal
ui.modalHide() ui.modalHide()
) )
App.Config.set( 'ticket_create', Index, 'Routes' ) class TicketCreateRouter extends App.ControllerPermanent
App.Config.set( 'ticket_create/:ticket_id/:article_id', Index, 'Routes' ) constructor: (params) ->
App.Config.set( 'ticket_create/:type', Index, 'Routes' ) super
@log 'create router', params
# cleanup params
clean_params =
ticket_id: params.ticket_id
article_id: params.article_id
type: params.type
App.TaskManager.add( 'TicketCreateScreen', params['type'], 'TicketCreate', clean_params )
App.Config.set( 'ticket_create', TicketCreateRouter, 'Routes' )
App.Config.set( 'ticket_create/:ticket_id/:article_id', TicketCreateRouter, 'Routes' )
App.Config.set( 'ticket_create/:type', TicketCreateRouter, 'Routes' )
App.Config.set( 'New', { prio: 8000, parent: '', name: 'New', target: '#new', role: ['Agent'] }, 'NavBarRight' ) App.Config.set( 'New', { prio: 8000, parent: '', name: 'New', target: '#new', role: ['Agent'] }, 'NavBarRight' )
App.Config.set( 'TicketNewCallOutbound', { prio: 8001, parent: '#new', name: 'Call Outbound', target: '#ticket_create/call_outbound', role: ['Agent'] }, 'NavBarRight' ) App.Config.set( 'TicketNewCallOutbound', { prio: 8001, parent: '#new', name: 'Call Outbound', target: '#ticket_create/call_outbound', role: ['Agent'] }, 'NavBarRight' )

View file

@ -34,6 +34,14 @@ class App.TicketZoom extends App.Controller
@fetch( @ticket_id, false) @fetch( @ticket_id, false)
@interval( update, 30000, @key, 'ticket_zoom' ) @interval( update, 30000, @key, 'ticket_zoom' )
meta: =>
return if !@ticket
meta =
url: @url()
head: @ticket.title
title: @ticket.number + ' ' + @ticket.title
id: @ticket.id
url: => url: =>
'#ticket/zoom/' + @ticket.id '#ticket/zoom/' + @ticket.id
@ -115,6 +123,8 @@ class App.TicketZoom extends App.Controller
article = App.Collection.find( 'TicketArticle', article_id ) article = App.Collection.find( 'TicketArticle', article_id )
@articles.push article @articles.push article
App.Event.trigger 'ui:rerender'
# rework articles # rework articles
for article in @articles for article in @articles
new Article( article: article ) new Article( article: article )
@ -163,7 +173,7 @@ class App.TicketZoom extends App.Controller
form_id: @form_id form_id: @form_id
model: model:
configure_attributes: @configure_attributes_ticket configure_attributes: @configure_attributes_ticket
className: 'create' className: 'update_ticket_' + @ticket.id
params: @ticket params: @ticket
form_data: @edit_form form_data: @edit_form
) )
@ -173,6 +183,7 @@ class App.TicketZoom extends App.Controller
form_id: @form_id form_id: @form_id
model: model:
configure_attributes: @configure_attributes_article configure_attributes: @configure_attributes_article
className: 'update_ticket_' + @ticket.id
form_data: @edit_form form_data: @edit_form
) )

View file

@ -1,10 +1,12 @@
$ = jQuery.sub()
class App.TagWidget extends App.Controller class App.TagWidget extends App.Controller
constructor: -> constructor: ->
super super
@load() @load()
# update box size
App.Event.bind 'ui:rerender:content', =>
@siteUpdate()
load: => load: =>
@attribute_id = 'tags_' + @object.id + '_' + @object_type @attribute_id = 'tags_' + @object.id + '_' + @object_type
App.Com.ajax( App.Com.ajax(
@ -33,7 +35,7 @@ class App.TagWidget extends App.Controller
onRemoveTag: @onRemoveTag onRemoveTag: @onRemoveTag
# height: '65px' # height: '65px'
) )
@delay @siteUpdate, 200 @delay @siteUpdate, 250
# @el.find('#tags').elastic() # @el.find('#tags').elastic()
@ -64,7 +66,7 @@ class App.TagWidget extends App.Controller
) )
siteUpdate: (reorder) => siteUpdate: (reorder) =>
container = document.getElementById(@attribute_id + '_tagsinput') container = document.getElementById( @attribute_id + '_tagsinput' )
if reorder if reorder
$('#' + @attribute_id + '_tagsinput').height( 20 ) $('#' + @attribute_id + '_tagsinput').height( 20 )
height = container.scrollHeight height = container.scrollHeight

View file

@ -30,10 +30,21 @@ class App.TaskWidget extends App.Controller
tasks = App.TaskManager.all() tasks = App.TaskManager.all()
item_list = [] item_list = []
for key, task of tasks for key, task of tasks
data =
url: '#'
id: false
title: '?'
head: '?'
if task.worker
meta = task.worker.meta()
if meta
data = meta
data.title = App.i18n.escape( data.title )
data.head = App.i18n.escape( data.head )
item = {} item = {}
item.key = key item.key = key
item.task = task item.task = task
item.data = App[task.type].find( task.type_id ) item.data = data
item_list.push item item_list.push item
@html App.view('task_widget')( @html App.view('task_widget')(

View file

@ -29,6 +29,11 @@ class App.i18n
_instance ?= new _Singleton( args ) _instance ?= new _Singleton( args )
_instance.set( args ) _instance.set( args )
@escape: ( args ) ->
if _instance == undefined
_instance ?= new _Singleton( args )
_instance.escape( args )
class _Singleton extends Spine.Module class _Singleton extends Spine.Module
@include App.Log @include App.Log

View file

@ -58,6 +58,7 @@ class _Singleton extends App.Controller
else else
task.active = true task.active = true
App.Event.trigger 'ui:rerender' App.Event.trigger 'ui:rerender'
App.Event.trigger 'ui:rerender:content'
return key return key
@task_count++ @task_count++

View file

@ -8,11 +8,11 @@
<form class="form-horizontal"> <form class="form-horizontal">
<input type="hidden" value="" name="article_type"/> <input type="hidden" value="" name="article_type"/>
<div class="row"> <div class="row">
<div class="span9" id="form_create"></div> <div class="span9 ticket_create"></div>
<div class="span3"> <div class="span3">
<div id="customer_info"></div> <div data-id="customer_info"></div>
<div id="ticket_template"></div> <div data-id="ticket_template"></div>
<div id="text_module"></div> <div data-id="text_module"></div>
</div> </div>
</div> </div>
<div class="form-actions"> <div class="form-actions">

View file

@ -1,5 +1,5 @@
<div class="well taskbar"> <div class="well taskbar">
<% for item in @item_list: %> <% for item in @item_list: %>
<span class="label <% if item.task.active: %>label-success<% else: %>label-info<% end %>" data-id="<%- item.key %>"><span class="task"><a href="#ticket/zoom/<%- item.data.id %>" title="<%= item.data.title %>"><%= item.data.title %></a></span><a href="#" data-type="close" class="icon-remove-circle" title="<%- @T('close') %>"></a></span> <span class="label <% if item.task.active: %>label-success<% else: %>label-info<% end %>" data-id="<%- item.key %>"><span class="task"><a href="<%- item.data.url %>" title="<%= item.data.title %>"><%- item.data.head %></a></span><a href="#" data-type="close" class="icon-remove-circle" title="<%- @T('close') %>"></a></span>
<% end %> <% end %>
</div> </div>

View file

@ -1789,6 +1789,8 @@ Translation.create_if_not_exists( :locale => 'de', :source => "Change your langu
Translation.create_if_not_exists( :locale => 'de', :source => "Successfully!", :target => "Erfolgreich!" ) Translation.create_if_not_exists( :locale => 'de', :source => "Successfully!", :target => "Erfolgreich!" )
Translation.create_if_not_exists( :locale => 'de', :source => "Remove", :target => "Entfernen" ) Translation.create_if_not_exists( :locale => 'de', :source => "Remove", :target => "Entfernen" )
Translation.create_if_not_exists( :locale => 'de', :source => "Add", :target => "Hinzufügen" ) Translation.create_if_not_exists( :locale => 'de', :source => "Add", :target => "Hinzufügen" )
Translation.create_if_not_exists( :locale => 'de', :source => "Call Outbound", :target => "Anruf ausgehend" )
Translation.create_if_not_exists( :locale => 'de', :source => "Call Inbound", :target => "Anruf eingehend" )
#Translation.create_if_not_exists( :locale => 'de', :source => "", :target => "" ) #Translation.create_if_not_exists( :locale => 'de', :source => "", :target => "" )