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Improved ticket_full to support customer output.

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This commit is contained in:
Martin Edenhofer 2012-09-04 18:39:47 +02:00
parent 9ec70b1a0e
commit f75c9f6a76
1 changed files with 19 additions and 10 deletions
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29
app/controllers/ticket_overviews_controller.rb
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@ -179,32 +179,41 @@ class TicketOverviewsController < ApplicationController
end end
} }
# log object as viewed
log_view(ticket)
# get related articles # get related articles
ticket = ticket.attributes
ticket[:article_ids] = [] ticket[:article_ids] = []
articles = ticket.articles || [] articles = Ticket::Article.where( :ticket_id => params[:id] )
# get related users # get related users
articles_used = []
articles.each {|article| articles.each {|article|
# ignore internal article if customer is requesting
next if article.internal == true && is_role('Customer')
article_tmp = article.attributes
# load article ids # load article ids
ticket[:article_ids].push article.id ticket[:article_ids].push article_tmp['id']
# add attachment list to article # add attachment list to article
article['attachments'] = Store.list( :object => 'Ticket::Article', :o_id => article.id ) article_tmp['attachments'] = Store.list( :object => 'Ticket::Article', :o_id => article.id )
# remember article
articles_used.push article_tmp
# load users # load users
if !users[article.created_by_id] if !users[article.created_by_id]
users[article.created_by_id] = User.user_data_full(article.created_by_id) users[article.created_by_id] = User.user_data_full(article.created_by_id)
end end
} }
# log object as viewed
log_view(ticket)
# return result # return result
render :json => { render :json => {
:ticket => ticket, :ticket => ticket,
:articles => articles, :articles => articles_used,
:users => users, :users => users,
:edit_form => { :edit_form => {
:owner_id => { :owner_id => {