diff --git a/app/assets/javascripts/app/models/organization.coffee b/app/assets/javascripts/app/models/organization.coffee
index b01941f29..04b00abc6 100644
--- a/app/assets/javascripts/app/models/organization.coffee
+++ b/app/assets/javascripts/app/models/organization.coffee
@@ -1,5 +1,5 @@
 class App.Organization extends App.Model
-  @configure 'Organization', 'name', 'shared', 'note', 'member_ids', 'active', 'updated_at'
+  @configure 'Organization', 'name', 'shared', 'note', 'active', 'updated_at'
   @extend Spine.Model.Ajax
   @url: @apiPath + '/organizations'
   @configure_attributes = [
diff --git a/app/models/organization.rb b/app/models/organization.rb
index dc9ce5f24..2b83c7efa 100644
--- a/app/models/organization.rb
+++ b/app/models/organization.rb
@@ -15,11 +15,12 @@ class Organization < ApplicationModel
   include Organization::Search
   include Organization::SearchIndex
 
-  has_many :members, class_name: 'User', dependent: :destroy
-  has_many :tickets, class_name: 'Ticket', dependent: :destroy
+  has_many :members, class_name: 'User'
+  has_many :tickets, class_name: 'Ticket'
 
   before_create :domain_cleanup
   before_update :domain_cleanup
+  before_destroy :delete_associations
 
   validates :name,   presence: true
   validates :domain, presence: { message: 'required when Domain Based Assignment is enabled' }, if: :domain_assignment
@@ -42,4 +43,8 @@ class Organization < ApplicationModel
     true
   end
 
+  def delete_associations
+    User.where(organization_id: id).find_each(&:destroy)
+    Ticket.where(organization_id: id).find_each(&:destroy)
+  end
 end
diff --git a/spec/models/organization_spec.rb b/spec/models/organization_spec.rb
index 6fe43a093..4371fbab3 100644
--- a/spec/models/organization_spec.rb
+++ b/spec/models/organization_spec.rb
@@ -47,6 +47,18 @@ RSpec.describe Organization, type: :model do
         organization.destroy
         expect { ticket.reload }.to raise_exception(ActiveRecord::RecordNotFound)
       end
+
+      describe 'when changes for member_ids' do
+        let(:agent1) { create(:agent) }
+        let(:agent2) { create(:agent) }
+        let(:agent3) { create(:agent) }
+        let(:organization_agents) { create(:organization, member_ids: [agent1.id, agent2.id, agent3.id]) }
+
+        it 'does not delete users' do
+          organization_agents.update(member_ids: [agent1.id, agent2.id])
+          expect { agent3.reload }.not_to raise_error
+        end
+      end
     end
   end