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Reset escalation if no sla is set.

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Martin Edenhofer 2013-03-07 09:01:46 +01:00
parent 4bf0101097
commit f86fa3968c
1 changed files with 8 additions and 1 deletions
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9
app/models/ticket.rb
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@ -457,7 +457,14 @@ class Ticket < ApplicationModel
end end
} }
return if !sla_selected # reset escalation if no sla is set
if !sla_selected
self.escalation_time = nil
# self.first_response_escal_date = nil
# self.close_time_escal_date = nil
self.save
return true
end
# get calendar settings # get calendar settings
BusinessTime::Config.beginning_of_workday = sla_selected.data['beginning_of_workday'] BusinessTime::Config.beginning_of_workday = sla_selected.data['beginning_of_workday']