Added history logging of notifications.

app/models/history.rb

@@ -69,7 +69,7 @@ class History < ActiveRecord::Base
     if !related_history_object
       history = History.where( :history_object_id => History::Object.where( :name => requested_object ) ).
         where( :o_id => requested_object_id ).
-        where( :history_type_id => History::Type.where( :name => ['created', 'updated']) ).
+        where( :history_type_id => History::Type.where( :name => ['created', 'updated', 'notification'] ) ).
         order('created_at ASC, id ASC')
     else
       history = History.where(
@@ -78,7 +78,7 @@ class History < ActiveRecord::Base
           requested_object_id,
           History::Object.where( :name => related_history_object ).first.id,
           requested_object_id,
-          History::Type.where( :name => ['created', 'updated'] )
+          History::Type.where( :name => ['created', 'updated', 'notification'] )
         ).
         order('created_at ASC, id ASC')
     end

app/models/ticket/observer/notification.rb

@@ -178,9 +178,17 @@ From: #{article.from}
     end
 
     # send notifications
+    recipient_list = ''
+    notification_subject = ''
     recipients.each do |user|
       next if !user.email || user.email == ''
 
+      # add recipient_list
+      if recipient_list != ''
+        recipient_list += ','
+      end
+      recipient_list += user.email.to_s
+
       # prepare subject & body
       notification = {}
       [:subject, :body].each { |key|
@@ -193,6 +201,7 @@ From: #{article.from}
           }
         )
       }
+      notification_subject = notification[:subject]
 
       # rebuild subject
       notification[:subject] = ticket.subject_build( notification[:subject] )
@@ -204,6 +213,18 @@ From: #{article.from}
         :body      => notification[:body]
       )
     end
+
+    # add history record
+    if recipient_list != ''
+      History.history_create(
+        :o_id                   => ticket.id,
+        :history_type           => 'notification',
+        :history_object         => 'Ticket',
+        :value_from             => notification_subject,
+        :value_to               => recipient_list,
+        :created_by_id          => ticket.created_by_id || 1
+      )
+    end
   end
 
   def after_create(record)