Improved reply to / recipient tests (in case agent is sending to system).
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2 changed files with 54 additions and 8 deletions
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@ -952,18 +952,25 @@ class App.Utils
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article_created_by_email = article_created_by.email.toLowerCase()
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# check if article sender is local
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if !_.isEmpty(article.from)
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senderIsLocal = false
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if !_.isEmpty(article.from)
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senders = emailAddresses.parseAddressList(article.from)
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if senders && senders[0] && senders[0].address
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senderIsLocal = isLocalAddress(senders[0].address)
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# check if article recipient is local
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recipientIsLocal = false
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if !_.isEmpty(article.to)
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recipients = emailAddresses.parseAddressList(article.to)
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if recipients && recipients[0] && recipients[0].address
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recipientIsLocal = isLocalAddress(recipients[0].address)
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# sender is local
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if senderIsLocal
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articleNew.to = article.to
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# sender is agent from is different (sender was system)
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else if article.sender.name is 'Agent' && article_created_by_email && article.from && !article.from.match(article_created_by_email)
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# sender is agent - sent via system
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else if article.sender.name is 'Agent' && article_created_by_email && article.from && article.from.toString().toLowerCase().match(article_created_by_email) && !recipientIsLocal
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articleNew.to = article.to
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# sender was regular customer
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@ -1984,11 +1984,11 @@ test('check getRecipientArticle format', function() {
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sender: {
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name: 'Agent',
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},
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from: 'zammad@example.com',
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from: 'customer2@example.com',
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to: 'customer@example.com',
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}
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result = {
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to: 'customer@example.com',
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to: 'customer2@example.com',
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cc: '',
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body: '',
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in_reply_to: 'message_id7',
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@ -2024,7 +2024,7 @@ test('check getRecipientArticle format', function() {
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to: 'customer@example.com',
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}
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result = {
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to: 'agent@example.com',
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to: 'customer@example.com',
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cc: '',
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body: '',
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in_reply_to: 'message_id8',
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@ -2295,7 +2295,7 @@ test('check getRecipientArticle format', function() {
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cc: '',
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}
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result = {
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to: 'customer@example.com, customer1@example.com, customer2@example.com',
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to: 'customer1@example.com, customer2@example.com, customer@example.com',
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cc: '',
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body: '',
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in_reply_to: 'message_id15',
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@ -2334,7 +2334,7 @@ test('check getRecipientArticle format', function() {
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cc: '',
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}
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result = {
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to: 'customer@example.com, customer1@example.com, customer2@example.com, customer2+2@example.com',
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to: 'customer1@example.com, customer2@example.com, customer2+2@example.com, customer@example.com',
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cc: '',
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body: '',
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in_reply_to: 'message_id16',
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@ -2440,6 +2440,45 @@ test('check getRecipientArticle format', function() {
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verify = App.Utils.getRecipientArticle(ticket, article, agent, article.type, email_addresses, false)
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deepEqual(verify, result)
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agent = {
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login: 'login',
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firstname: 'firstname',
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lastname: 'lastname',
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email: 'agent@example.com',
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}
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ticket = {
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customer: agent,
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}
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article = {
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message_id: 'message_id19',
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created_by: agent,
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type: {
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name: 'email',
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},
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sender: {
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name: 'Agent',
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},
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from: 'Agent <Agent@Example.com>',
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to: 'Sender <zammad@example.com>',
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cc: '',
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}
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result = {
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to: 'agent@example.com',
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cc: '',
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body: '',
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in_reply_to: 'message_id19',
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}
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email_addresses = [
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{
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email: 'zammad@example.com',
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},
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{
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email: 'zammad2@example.com',
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}
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]
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verify = App.Utils.getRecipientArticle(ticket, article, agent, article.type, email_addresses, false)
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deepEqual(verify, result)
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});
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}
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