# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/ class FirstStepsController < ApplicationController prepend_before_action :authentication_check before_action -> { render json: [] }, if: -> { !authorized? } def index invite_agents = false # if User.of_role('Agent').count > 2 # invite_agents = true # end invite_customers = false # if User.of_role('Customer').count > 2 # invite_customers = true # end chat_active = false if Setting.get('chat') chat_active = true end form_active = false if Setting.get('form_ticket_create') form_active = true end twitter_active = false if Channel.where(area: 'Twitter::Account').count.positive? twitter_active = true end facebook_active = false if Channel.where(area: 'Facebook::Account').count.positive? facebook_active = true end email_active = false if Channel.where(area: 'Email::Account').count.positive? email_active = true end text_module_active = false if TextModule.count.positive? text_module_active = true end macro_active = false if Macro.count > 1 macro_active = true end if current_user.permissions?('admin') result = [ { name: 'Configuration', items: [ { name: 'Branding', checked: true, location: '#settings/branding', }, { name: 'Your Email Configuration', checked: email_active, location: '#channels/email', }, { name: 'Invite agents/colleagues to help working on tickets', checked: invite_agents, location: '#', class: 'js-inviteAgent', }, { name: 'Invite customers to create issues in Zammad', checked: invite_customers, location: '#', class: 'js-inviteCustomer', }, ], }, { name: 'How to use it', items: [ { name: 'Intro', checked: true, location: '#clues', }, { name: 'Create a Test Ticket', checked: false, location: '#', class: 'js-testTicket', }, { name: 'Create Text Modules', checked: text_module_active, location: '#manage/text_modules', }, { name: 'Create Macros', checked: macro_active, location: '#manage/macros', }, # { # name: 'Create Overviews', # checked: false, # location: '#manage/overviews', # }, ], }, { name: 'Additional Channels', items: [ { name: 'Twitter', checked: twitter_active, location: '#channels/twitter', }, { name: 'Facebook', checked: facebook_active, location: '#channels/facebook', }, { name: 'Chat', checked: chat_active, location: '#channels/chat', }, { name: 'Online Forms', checked: form_active, location: '#channels/form', }, ], }, ] check_availability(result) render json: result return end result = [ { name: 'How to use it', items: [ { name: 'Intro', checked: true, location: '#clues', }, { name: 'Create a Test Ticket', checked: false, location: '#', class: 'js-testTicket', }, { name: 'Invite customers to create issues in Zammad', checked: invite_customers, location: '#', class: 'js-inviteCustomer', }, ], }, ] check_availability(result) render json: result end def test_ticket agent = current_user customer = test_customer from = "#{customer.fullname} <#{customer.email}>" original_user_id = UserInfo.current_user_id result = NotificationFactory::Mailer.template( template: 'test_ticket', locale: agent.locale, objects: { agent: agent, customer: customer, }, raw: true, ) UserInfo.current_user_id = customer.id ticket = Ticket.create!( group_id: Group.find_by(active: true, name: 'Users').id, customer_id: customer.id, title: result[:subject], ) article = Ticket::Article.create!( ticket_id: ticket.id, type_id: Ticket::Article::Type.find_by(name: 'phone').id, sender_id: Ticket::Article::Sender.find_by(name: 'Customer').id, from: from, body: result[:body], content_type: 'text/html', internal: false, ) UserInfo.current_user_id = original_user_id overview = test_overview assets = ticket.assets({}) assets = article.assets(assets) assets = overview.assets(assets) render json: { overview_id: overview.id, ticket_id: ticket.id, assets: assets, } end private def test_overview Overview.find_by(name: 'Unassigned & Open') end def test_customer User.find_by(login: 'nicole.braun@zammad.org') end def check_availability(result) return result if test_ticket_active? result.each do |item| items = [] item[:items].each do |local_item| next if local_item[:name] == 'Create a Test Ticket' items.push local_item end item[:items] = items end result end def test_ticket_active? overview = test_overview return false if !overview return false if overview.updated_by_id != 1 return false if !test_customer return false if Group.where(active: true, name: 'Users').count.zero? true end end