# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/ require 'test_helper' class IntegrationIcingaTest < ActiveSupport::TestCase # according # https://github.com/Icinga/icinga2/blob/master/etc/icinga2/scripts/mail-service-notification.sh # http://docs.icinga.org/icinga2/latest/doc/module/icinga2/chapter/monitoring-basics#host-states # http://docs.icinga.org/icinga2/latest/doc/module/icinga2/chapter/monitoring-basics#service-states setup do Setting.set('icinga_integration', true) Setting.set('icinga_sender', 'icinga2@monitoring.example.com') end test 'base tests' do # RBL check email_raw_string = "To: support@example.com Subject: [PROBLEM] RBL check on apn4711.dc.example.com is CRITICAL! User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-1-1@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga 2 Service Monitoring on apn4711.dc.example.com ***** =3D=3D> RBL check on apn4711.dc.example.com is CRITICAL! <=3D=3D Info: CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of= 38 (ix.dnsbl.example.com)=20 When: 2017-08-06 22:18:43 +0200 Service: RBL check (Display Name: \"RBL check\") Host: apn4711.dc.example.com (Display Name: \"apn4711.dc.example.com\") IPv4: 127.0.0.1=" ticket_0, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_0.state.name) assert(ticket_0.preferences) assert(ticket_0.preferences['icinga']) assert_equal('apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")', ticket_0.preferences['icinga']['host']) assert_equal('CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)', ticket_0.preferences['icinga']['info']) assert_equal('RBL check (Display Name: "RBL check")', ticket_0.preferences['icinga']['service']) assert_equal('CRITICAL', ticket_0.preferences['icinga']['state']) # RBL check II email_raw_string = "To: support@example.com Subject: [PROBLEM] RBL check on apn4711.dc.example.com is CRITICAL! User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-1-2@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga 2 Service Monitoring on apn4711.dc.example.com ***** =3D=3D> RBL check on apn4711.dc.example.com is CRITICAL! <=3D=3D Info: CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of= 38 (ix.dnsbl.example.com)=20 When: 2017-08-06 22:18:43 +0200 Service: RBL check (Display Name: \"RBL check\") Host: apn4711.dc.example.com (Display Name: \"apn4711.dc.example.com\") IPv4: 127.0.0.1=" ticket_0_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_0_1.state.name) assert(ticket_0_1.preferences) assert(ticket_0_1.preferences['icinga']) assert_equal('apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")', ticket_0_1.preferences['icinga']['host']) assert_equal('CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)', ticket_0_1.preferences['icinga']['info']) assert_equal('RBL check (Display Name: "RBL check")', ticket_0_1.preferences['icinga']['service']) assert_equal('CRITICAL', ticket_0_1.preferences['icinga']['state']) assert_equal(ticket_0_1.id, ticket_0.id) email_raw_string = "To: support@example.com Subject: [PROBLEM] RBL check on apn4711.dc.example.com is OK! User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-1-2@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga 2 Service Monitoring on apn4711.dc.example.com ***** =3D=3D> RBL check on apn4711.dc.example.com is OK! <=3D=3D Info: CHECK_RBL OK - apn4711.dc.example.com BLACKLISTED on 1 server of= 38 (ix.dnsbl.example.com)=20 When: 2017-08-06 22:18:43 +0200 Service: RBL check (Display Name: \"RBL check\") Host: apn4711.dc.example.com (Display Name: \"apn4711.dc.example.com\") IPv4: 127.0.0.1=" ticket_0_2, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('closed', ticket_0_2.state.name) assert(ticket_0_2.preferences) assert(ticket_0_2.preferences['icinga']) assert_equal('apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")', ticket_0_2.preferences['icinga']['host']) assert_equal('CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)', ticket_0_2.preferences['icinga']['info']) assert_equal('RBL check (Display Name: "RBL check")', ticket_0_2.preferences['icinga']['service']) assert_equal('CRITICAL', ticket_0_2.preferences['icinga']['state']) assert_equal(ticket_0_2.id, ticket_0.id) # matching sender - CPU Load/host.internal.loc email_raw_string = "To: support@example.com Subject: PROBLEM - host.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-2@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Service: CPU Load Host: host.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1.state.name) assert(ticket_1.preferences) assert(ticket_1.preferences['icinga']) assert_equal('host.internal.loc', ticket_1.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1.preferences['icinga']['service']) assert_equal('WARNING', ticket_1.preferences['icinga']['state']) # matching sender - Disk Usage 123/host.internal.loc email_raw_string = "To: support@example.com Subject: PROBLEM - host.internal.loc - Disk Usage 123 is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-3@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Service: Disk Usage 123 Host: host.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_2, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_2.state.name) assert(ticket_2.preferences) assert(ticket_2.preferences['icinga']) assert_equal('host.internal.loc', ticket_2.preferences['icinga']['host']) assert_equal('Disk Usage 123', ticket_2.preferences['icinga']['service']) assert_equal('WARNING', ticket_2.preferences['icinga']['state']) assert_not_equal(ticket_2.id, ticket_1.id) # matching sender - follow-up - CPU Load/host.internal.loc email_raw_string = "To: support@example.com Subject: PROBLEM - host.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-4@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Service: CPU Load Host: host.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_1_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1_1.state.name) assert(ticket_1_1.preferences) assert(ticket_1_1.preferences['icinga']) assert_equal('host.internal.loc', ticket_1_1.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1_1.preferences['icinga']['service']) assert_equal('WARNING', ticket_1_1.preferences['icinga']['state']) assert_equal(ticket_1.id, ticket_1_1.id) # matching sender - follow-up - recovery - CPU Load/host.internal.loc email_raw_string = "To: support@example.com Subject: PROBLEM - host.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-5@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: RECOVERY Service: CPU Load Host: host.internal.loc Address:=20 State: OK Date/Time: 2016-01-31 10:48:02 +0100 Additional Info: OK - load average: 1.62, 1.17, 0.49 Comment: [] = " ticket_1_2, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal(ticket_1.id, ticket_1_2.id) assert_equal('closed', ticket_1_2.state.name) assert(ticket_1_2.preferences) assert(ticket_1_2.preferences['icinga']) assert_equal('host.internal.loc', ticket_1_2.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1_2.preferences['icinga']['service']) assert_equal('WARNING', ticket_1_2.preferences['icinga']['state']) # host down email_raw_string = "To: support@example.com Subject: PROBLEM - apn4711.dc.example.com is DOWN User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-5@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Host: apn4711.dc.example.com Address: 127.0.0.1 State: DOWN Date/Time: 2017-01-14 11:33:02 +0100 Additional Info: CRITICAL - Host Unreachable (127.0.0.1) Comment: [] = " ticket_3, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_3.state.name) assert(ticket_3.preferences) assert(ticket_3.preferences['icinga']) assert_equal('apn4711.dc.example.com', ticket_3.preferences['icinga']['host']) assert_nil(ticket_3.preferences['icinga']['service']) assert_equal('DOWN', ticket_3.preferences['icinga']['state']) assert_not_equal(ticket_3.id, ticket_1.id) # host up email_raw_string = "To: support@example.com Subject: RECOVERY - apn4711.dc.example.com is UP User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-5@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: RECOVERY Host: apn4711.dc.example.com Address: 127.0.0.1 State: UP Date/Time: 2017-01-14 12:07:11 +0100 Additional Info: PING OK - Packet loss = 0%, RTA = 21.37 ms Comment: [] = " ticket_3_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal(ticket_3.id, ticket_3_1.id) assert_equal('closed', ticket_3_1.state.name) assert(ticket_3_1.preferences) assert(ticket_3_1.preferences['icinga']) assert_equal('apn4711.dc.example.com', ticket_3.preferences['icinga']['host']) assert_nil(ticket_3_1.preferences['icinga']['service']) assert_equal('DOWN', ticket_3_1.preferences['icinga']['state']) # ping down email_raw_string = "To: support@example.com Subject: [PROBLEM] Ping IPv4 on apn4711.dc.example.com is WARNING! From: icinga2@monitoring.example.com (icinga) ***** Service Monitoring on monitoring.example.com ***** Ping IPv4 on apn4711.dc.example.com is WARNING! Info: PING WARNING - Packet loss =3D 0%, RTA =3D 160.57 ms When: 2017-09-28 09:41:03 +0200 Service: Ping IPv4 Host: apn4711.dc.example.com IPv4: 127.0.0.1=" ticket_4, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_4.state.name) assert(ticket_4.preferences) assert(ticket_4.preferences['icinga']) assert_equal('apn4711.dc.example.com', ticket_4.preferences['icinga']['host']) assert_equal('Ping IPv4', ticket_4.preferences['icinga']['service']) assert_equal('WARNING', ticket_4.preferences['icinga']['state']) assert_not_equal(ticket_4.id, ticket_1.id) # ping up email_raw_string = "To: support@example.com Subject: [RECOVERY] Ping IPv4 on apn4711.dc.example.com is OK! From: icinga2@monitoring.example.com (icinga) ***** Service Monitoring on monitoring.example.com ***** Ping IPv4 on apn4711.dc.example.com is OK! Info: PING OK - Packet loss =3D 0%, RTA =3D 20.23 ms When: 2017-09-28 11:42:01 +0200 Service: Ping IPv4 Host: apn4711.dc.example.com IPv4: 127.0.0.1=" ticket_4_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal(ticket_4.id, ticket_4_1.id) assert_equal('closed', ticket_4_1.state.name) assert(ticket_4_1.preferences) assert(ticket_4_1.preferences['icinga']) assert_equal('apn4711.dc.example.com', ticket_4.preferences['icinga']['host']) assert_equal('Ping IPv4', ticket_4.preferences['icinga']['service']) assert_equal('WARNING', ticket_4_1.preferences['icinga']['state']) # host down email_raw_string = "To: support@example.com Subject: [PROBLEM] Host apn4709.dc.example.com is DOWN! User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable From: icinga2@monitoring.example.com (icinga) ***** Host Monitoring on monitoring.example.com ***** apn4709.dc.example.com is DOWN! Info: CRITICAL - Plugin timed out When: 2017-09-29 14:19:40 +0200 Host: apn4709.dc.example.com IPv4:=09 127.0.0.1=" ticket_5, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_5.state.name) assert(ticket_5.preferences) assert(ticket_5.preferences['icinga']) assert_equal('apn4709.dc.example.com', ticket_5.preferences['icinga']['host']) assert_nil(ticket_5.preferences['icinga']['service']) assert_equal('DOWN', ticket_5.preferences['icinga']['state']) assert_not_equal(ticket_5.id, ticket_1.id) # host up email_raw_string = "To: support@example.com Subject: [RECOVERY] Host apn4709.dc.example.com is UP! User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable From: icinga2@monitoring.example.com (icinga) ***** Host Monitoring on monitoring.example.com ***** apn4709.dc.example.com is UP! Info: PING OK - Packet loss =3D 0%, RTA =3D 20.20 ms When: 2017-09-29 14:23:36 +0200 Host: apn4709.dc.example.com IPv4:=09 127.0.0.1= " ticket_5_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal(ticket_5.id, ticket_5_1.id) assert_equal('closed', ticket_5_1.state.name) assert(ticket_5_1.preferences) assert(ticket_5_1.preferences['icinga']) assert_equal('apn4709.dc.example.com', ticket_5.preferences['icinga']['host']) assert_nil(ticket_5_1.preferences['icinga']['service']) assert_equal('DOWN', ticket_5_1.preferences['icinga']['state']) end test 'not matching sender tests' do # not matching sender email_raw_string = "To: support@example.com Subject: PROBLEM - host.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-1-0@monitoring.znuny.com> From: icinga_not_matching@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Service: CPU Load Host: host.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_p.state.name) assert(ticket_p.preferences) assert_not(ticket_p.preferences['icinga']) Setting.set('icinga_sender', 'regex:icinga2@monitoring.example.com') # not matching sender email_raw_string = "To: support@example.com Subject: PROBLEM - host.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-1-0@monitoring.znuny.com> From: icinga_not_matching@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Service: CPU Load Host: host.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_p.state.name) assert(ticket_p.preferences) assert_not(ticket_p.preferences['icinga']) # not matching sender email_raw_string = "To: support@example.com Subject: PROBLEM - host.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-1-0@monitoring.znuny.com> Return-Path: bob@example.com ***** Icinga ***** Notification Type: PROBLEM Service: CPU Load Host: host.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_p, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_p.state.name) assert(ticket_p.preferences) assert_not(ticket_p.preferences['icinga']) end test 'matching sender tests' do # matching sender - follow-up - CPU Load/host.internal.loc email_raw_string = "To: support@example.com Subject: PROBLEM - host.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-4@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Service: CPU Load Host: host.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_1_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1_1.state.name) assert(ticket_1_1.preferences) assert(ticket_1_1.preferences['icinga']) assert_equal('host.internal.loc', ticket_1_1.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1_1.preferences['icinga']['service']) assert_equal('WARNING', ticket_1_1.preferences['icinga']['state']) Setting.set('icinga_sender', 'regex:icinga2@monitoring.example.com') # matching sender I email_raw_string = "To: support@example.com Subject: PROBLEM - host1.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-4@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Service: CPU Load Host: host1.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_1_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1_1.state.name) assert(ticket_1_1.preferences) assert(ticket_1_1.preferences['icinga']) assert_equal('host1.internal.loc', ticket_1_1.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1_1.preferences['icinga']['service']) assert_equal('WARNING', ticket_1_1.preferences['icinga']['state']) # matching sender I Setting.set('icinga_sender', 'regex:(icinga2|abc123)@monitoring.example.com') email_raw_string = "To: support@example.com Subject: PROBLEM - host2.internal.loc - CPU Load is WARNING User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-4@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: PROBLEM Service: CPU Load Host: host2.internal.loc Address:=20 State: WARNING Date/Time: 2016-01-31 10:46:20 +0100 Additional Info: WARNING - load average: 3.44, 0.99, 0.35 Comment: [] = " ticket_1_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1_1.state.name) assert(ticket_1_1.preferences) assert(ticket_1_1.preferences['icinga']) assert_equal('host2.internal.loc', ticket_1_1.preferences['icinga']['host']) assert_equal('CPU Load', ticket_1_1.preferences['icinga']['service']) assert_equal('WARNING', ticket_1_1.preferences['icinga']['state']) end test 'recover without problem tests' do # host up without problem email_raw_string = "To: support@example.com Subject: RECOVERY - apn4711.dc.example.com is UP User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20160131094621.29ECD400F29C-icinga-5@monitoring.znuny.com> From: icinga2@monitoring.example.com (icinga) ***** Icinga ***** Notification Type: RECOVERY Host: apn4711.dc.example.com Address: 127.0.0.1 State: UP Date/Time: 2017-01-14 12:07:11 +0100 Additional Info: PING OK - Packet loss = 0%, RTA = 21.37 ms Comment: [] = " ticket_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) ticket_count = Ticket.count assert_not(ticket_1) assert_equal(ticket_count, Ticket.count) end test 'icinga email autoclose' do Setting.set('icinga_sender', 'zaihan@example.com') email_raw_string = 'Return-Path: Received: from 04747418efb9 ([175.137.28.47]) by smtp.example.com with ESMTPSA id r14sm6448824pfa.163.2018.04.03.10.10.59 for (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Tue, 03 Apr 2018 10:11:00 -0700 (PDT) From: "zaihan@example.com" X-Google-Original-From: "zaihan@example.com" Message-ID: <301139.467253478-sendEmail@04747418efb9> To: "support@example.com" Subject: PROBLEM - Awesell - is DOWN Date: Tue, 3 Apr 2018 17:11:04 +0000 X-Mailer: sendEmail-1.56 MIME-Version: 1.0 Content-Type: multipart/related; boundary="----MIME delimiter for sendEmail-587258.191387267" This is a multi-part message in MIME format. To properly display this message you need a MIME-Version 1.0 compliant Email program. ------MIME delimiter for sendEmail-587258.191387267 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit ***** Host Monitoring on 04747418efb9 ***** Awesell is DOWN! Info: PING CRITICAL - Packet loss = 100% When: 2018-04-03 17:11:04 +0000 Host: Awesell IPv4: 192.168.1.8 ------MIME delimiter for sendEmail-587258.191387267--' ticket_0, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_0.state.name) assert(ticket_0.preferences) assert(ticket_0.preferences['icinga']) assert_equal('DOWN', ticket_0.preferences['icinga']['state']) email_raw_string = 'Return-Path: Received: from 04747418efb9 ([175.137.28.47]) by smtp.example.com with ESMTPSA id b73sm6127782pga.62.2018.04.03.10.31.00 for (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Tue, 03 Apr 2018 10:31:01 -0700 (PDT) From: "zaihan@example.com" X-Google-Original-From: "zaihan@example.com" Message-ID: <601339.882795827-sendEmail@04747418efb9> To: "support@example.com" Subject: RECOVERY - Awesell - is UP Date: Tue, 3 Apr 2018 17:31:05 +0000 X-Mailer: sendEmail-1.56 MIME-Version: 1.0 Content-Type: multipart/related; boundary="----MIME delimiter for sendEmail-322998.239033954" This is a multi-part message in MIME format. To properly display this message you need a MIME-Version 1.0 compliant Email program. ------MIME delimiter for sendEmail-322998.239033954 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit ***** Host Monitoring on 04747418efb9 ***** Awesell is UP! Info: PING OK - Packet loss = 68%, RTA = 0.59 ms When: 2018-04-03 17:31:05 +0000 Host: Awesell IPv4: 192.168.1.8 ------MIME delimiter for sendEmail-322998.239033954-- ' ticket_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('closed', ticket_1.state.name) assert(ticket_1.preferences) assert(ticket_1.preferences['icinga']) assert_equal('DOWN', ticket_1.preferences['icinga']['state']) end test 'match also values without new line at the end of a line' do email_raw_string = 'Return-Path: Date: Tue, 21 Aug 2018 03:05:01 +0200 To: hostmaster@example.com Subject: [PROBLEM] OS Updates (yum) on host.example.com is CRITICAL! User-Agent: Heirloom mailx 12.5 7/5/10 MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Message-Id: <20180821010501.4A182846DBA@monitoring.example.com> From: icinga2@monitoring.example.com (icinga) ***** Service Monitoring on monitoring.example.com ***** OS Updates (yum) on host.example.com is CRITICAL! Info: CHECK_UPDATES CRITICAL - 12 non-critical updates available=20 audit-libs.x86_64 dracut.x86_64 initscripts.x86_64 kpartx.x86_64 libblkid.x86_64 libmount.x86_64 libuuid.x86_64 mariadb-libs.x86_64 systemd.x86_64 systemd-libs.x86_64 systemd-sysv.x86_64 util-linux.x86_64 When: 2018-08-21 03:05:01 +0200 Service: OS Updates (yum) Host: host.example.com' ticket_1, _article_p, _user_p, _mail = Channel::EmailParser.new.process({}, email_raw_string) assert_equal('new', ticket_1.state.name) assert(ticket_1.preferences) assert(ticket_1.preferences['icinga']) assert_equal('CRITICAL', ticket_1.preferences['icinga']['state']) assert_equal('CHECK_UPDATES CRITICAL - 12 non-critical updates available', ticket_1.preferences['icinga']['info']) assert_equal('OS Updates (yum)', ticket_1.preferences['icinga']['service']) assert_equal('host.example.com', ticket_1.preferences['icinga']['host']) end end