# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/ class Sequencer class Unit module Zendesk class Client < Sequencer::Unit::Common::Provider::Fallback provides :client private def client require 'zendesk_api' # Only load this gem when it is really used. ZendeskAPI::Client.new do |config| config.url = Setting.get('import_zendesk_endpoint') # Basic / Token Authentication config.username = Setting.get('import_zendesk_endpoint_username') config.token = Setting.get('import_zendesk_endpoint_key') # when hitting the rate limit, sleep automatically, # then retry the request. config.retry = true # disable cache to avoid unneeded memory consumption # since we are using each object only once # Inspired by: https://medium.com/swiftype-engineering/using-jmat-to-find-analyze-memory-in-jruby-1c4196c1ec72 config.cache = false # increase timeouts to avoid network issues. config.client_options = { request: { open_timeout: 20, # default is 10 timeout: 120, # default is 60 }, } end end end end end end