# Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many
features to manage customer communication via several channels like telephone,
facebook, twitter, chat and e-mails. It is distributed under version 3 of the
GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

## Status

- CI: ![ci](https://github.com/zammad/zammad/workflows/ci/badge.svg)
- Build Docker images: ![build-docker-compose-images](https://github.com/zammad/zammad/workflows/build-docker-compose-images/badge.svg) ![build-docker-image](https://github.com/zammad/zammad/workflows/build-docker-image/badge.svg)
- Code: [![Code Climate](https://codeclimate.com/github/zammad/zammad/badges/gpa.svg)](https://codeclimate.com/github/zammad/zammad)
- Docs: [![Documentation Status](https://readthedocs.org/projects/zammad/badge/)](https://docs.zammad.org)
- Issues: [![Percentage of issues still open](http://isitmaintained.com/badge/open/zammad/zammad.svg)](https://github.com/zammad/zammad/issues "Percentage of issues still open") [![Average time to resolve an issue](http://isitmaintained.com/badge/resolution/zammad/zammad.svg)](https://github.com/zammad/zammad/issues?q=is%3Aissue+is%3Aclosed "Average time to resolve an issue")
- Download DEB/RPM: [![](https://img.shields.io/badge/Branch-stable-blue.svg)](https://packager.io/gh/zammad/zammad#stable) [![](https://img.shields.io/badge/Branch-develop-lightgrey.svg)](https://packager.io/gh/zammad/zammad#develop)
- Docker multi container image: [![](https://img.shields.io/badge/version-stable-blue.svg)](https://hub.docker.com/r/zammad/zammad-docker-compose)
- Docker single container image: [![](https://img.shields.io/badge/version-develop-lightgrey.svg)](https://hub.docker.com/r/zammad/zammad/)
- Vagrant: [![](https://img.shields.io/badge/version-develop-lightgrey.svg)](https://github.com/zammad/zammad-vagrant)
- License: [![](https://img.shields.io/badge/License-AGPL%203.0-brightgreen.svg)](https://github.com/zammad/zammad/blob/develop/LICENSE)

## Installing & Getting Started

https://docs.zammad.org


## Screenshots

https://zammad.org/screenshots


## REST API

https://docs.zammad.org/en/latest/api/intro.html


## Contributing

https://zammad.org/participate


Thanks! ❤️ ❤️ ❤️

 Your Zammad Team