# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/ class CommunicateFacebookJob < ApplicationJob retry_on StandardError, attempts: 4, wait: lambda { |executions| executions * 120.seconds } def perform(article_id) article = Ticket::Article.find(article_id) # set retry count article.preferences['delivery_retry'] ||= 0 article.preferences['delivery_retry'] += 1 ticket = Ticket.lookup(id: article.ticket_id) log_error(article, "Can't find ticket.preferences for Ticket.find(#{article.ticket_id})") if !ticket.preferences log_error(article, "Can't find ticket.preferences['channel_id'] for Ticket.find(#{article.ticket_id})") if !ticket.preferences['channel_id'] channel = Channel.lookup(id: ticket.preferences['channel_id']) log_error(article, "Channel.find(#{channel.id}) isn't a twitter channel!") if !channel.options[:adapter].match?(%r{\Afacebook}i) # check source object id if !ticket.preferences['channel_fb_object_id'] log_error(article, "fb object id is missing in ticket.preferences['channel_fb_object_id'] for Ticket.find(#{ticket.id})") end # fill in_reply_to if article.in_reply_to.blank? article.in_reply_to = ticket.articles.first.message_id end begin facebook = Channel::Driver::Facebook.new post = facebook.send( channel.options, ticket.preferences[:channel_fb_object_id], { type: article.type.name, to: article.to, body: article.body, in_reply_to: article.in_reply_to, } ) rescue => e log_error(article, e.message) return end if !post log_error(article, 'Got no post!') return end # fill article with post info article.from = post['from']['name'] article.message_id = post['id'] # set delivery status article.preferences['delivery_status_message'] = nil article.preferences['delivery_status'] = 'success' article.preferences['delivery_status_date'] = Time.zone.now article.save! Rails.logger.info "Send facebook to: '#{article.to}' (from #{article.from})" article end def log_error(local_record, message) local_record.preferences['delivery_status'] = 'fail' local_record.preferences['delivery_status_message'] = message.encode!('UTF-8', 'UTF-8', invalid: :replace, replace: '?') local_record.preferences['delivery_status_date'] = Time.zone.now local_record.save Rails.logger.error message if local_record.preferences['delivery_retry'] > 3 Ticket::Article.create( ticket_id: local_record.ticket_id, content_type: 'text/plain', body: "Unable to send post: #{message}", internal: true, sender: Ticket::Article::Sender.find_by(name: 'System'), type: Ticket::Article::Type.find_by(name: 'note'), preferences: { delivery_article_id_related: local_record.id, delivery_message: true, }, updated_by_id: 1, created_by_id: 1, ) end raise message end end