# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/ module Import module OTRS class Customer include Import::Helper include Import::OTRS::Helper MAPPING = { ChangeTime: :updated_at, CreateTime: :created_at, CreateBy: :created_by_id, ChangeBy: :updated_by_id, CustomerCompanyName: :name, CustomerCompanyComment: :note, }.freeze def initialize(customer) import(customer) end def self.by_customer_id(customer_id) organizations = Import::OTRS::Requester.load('Customer') result = nil organizations.each do |organization| next if customer_id != organization['CustomerID'] result = Organization.find_by(name: organization['CustomerCompanyName']) break end result end private def import(customer) create_or_update(map(customer)) end def create_or_update(customer) return if updated?(customer) create(customer) end def updated?(customer) @local_customer = Organization.find_by(name: customer[:name]) return false if !@local_customer log "update Organization.find_by(name: #{customer[:name]})" @local_customer.update!(customer) true end def create(customer) log "add Organization.find_by(name: #{customer[:name]})" @local_customer = Organization.create(customer) reset_primary_key_sequence('organizations') end def map(customer) { created_by_id: 1, updated_by_id: 1, active: active?(customer), } .merge(from_mapping(customer)) end end end end