{ "Age": 63188310, "PriorityID": "3", "ContentType": "text/plain; charset=utf-8", "AttachmentIDOfHTMLBody": "1", "DynamicField_SugarCRMCompanySelection": null, "ServiceID": null, "TicketFreeText11": null, "DynamicField_ITSMDueDate": "2014-11-24 00:15:00", "DynamicField_Topic": null, "StateID": "2", "DynamicField_Hostname": null, "Body": "test #3", "DynamicField_ZammadMigratorChanged": null, "EscalationTime": "0", "ChangeTime": "2014-11-21 00:21:08", "OwnerID": "3", "DynamicField_ZarafaTN": null, "DynamicField_ProcessManagementActivityID": null, "DynamicField_TopicID": null, "DynamicField_ScomHostname": null, "Owner": "agent-2", "AgeTimeUnix": 63188309, "TicketFreeKey11": null, "ArticleID": "3970", "CreateTime": "2014-11-21 00:17:41", "DynamicField_ScomUUID": null, "DynamicField_TicketFreeText11": null, "DynamicField_TicketFreeKey11": null, "DynamicField_ITSMReviewRequired": "No", "DynamicField_OpenExchangeTicketNumber": null, "DynamicField_ITSMDecisionDate": null, "ArticleTypeID": "5", "QueueID": "1", "ReplyTo": "", "DynamicField_ITSMImpact": null, "TicketID": "730", "DynamicField_ITSMRecoveryStartTime": null, "Cc": "", "EscalationResponseTime": "0", "DynamicField_ProcessManagementProcessID": null, "IncomingTime": "1416525461", "Charset": "utf-8", "DynamicField_CheckboxExample": null, "DynamicField_Location": null, "CustomerUserID": "BetreuterKunde2", "DynamicField_Vertriebsweg": null, "Attachments": [ { "ContentAlternative": "", "ContentID": "", "Disposition": "inline", "Filesize": "201 Bytes", "ContentType": "text/html; charset=\"utf-8\"", "Filename": "ZmlsZS0y\n", "FilesizeRaw": "201", "Content": "PCFET0NUWVBFIGh0bWw+PGh0bWw+PGhlYWQ+PG1ldGEgaHR0cC1lcXVpdj0iQ29udGVudC1UeXBl\nIiBjb250ZW50PSJ0ZXh0L2h0bWw7IGNoYXJzZXQ9dXRmLTgiLz48L2hlYWQ+PGJvZHkgc3R5bGU9\nImZvbnQtZmFtaWx5OkdlbmV2YSxIZWx2ZXRpY2EsQXJpYWwsc2Fucy1zZXJpZjsgZm9udC1zaXpl\nOiAxMnB4OyI+dGVzdCAjMzwvYm9keT48L2h0bWw+\n" } ], "DynamicField_CustomerLocation": null, "DynamicField_SugarCRMRemoteID": null, "DynamicField_OpenExchangeTN": null, "Service": "", "Type": "Incident", "ContentCharset": "utf-8", "DynamicField_TETest": null, "Responsible": "root@localhost", "SenderType": "customer", "ResponsibleID": "1", "SLA": "", "MimeType": "text/plain", "DynamicField_Combine": null, "Subject": "test #3", "InReplyTo": "", "RealTillTimeNotUsed": "0", "DynamicField_ScomService": null, "CustomerID": "3333333333", "TypeID": "1", "MessageID": "", "Priority": "3 normal", "To": "Postmaster", "DynamicField_SugarCRMCompanySelectedID": null, "UntilTime": 0, "EscalationUpdateTime": "0", "CreatedBy": "3", "Queue": "Postmaster", "DynamicField_ITSMRepairStartTime": null, "ToRealname": "Postmaster", "State": "closed successful", "SenderTypeID": "3", "DynamicField_ZammadMigratorChangedOld": "1", "Title": "test #3", "DynamicField_ScomState": null, "References": "", "DynamicField_Department": null, "ArticleType": "phone", "StateType": "closed", "FromRealname": "Betreuter Kunde", "EscalationSolutionTime": "0", "LockID": "1", "TicketNumber": "20141121305000012", "DynamicField_ITSMDecisionResult": null, "Lock": "unlock", "CreateTimeUnix": "1416525460", "SLAID": null, "DynamicField_ITSMCriticality": null, "From": "\"Betreuter Kunde\" ," }