# encoding: utf-8 require 'browser_test_helper' class AgentTicketActionLevel6Test < TestCase def test_ticket @browser = browser_instance login( username: 'agent1@example.com', password: 'test', url: browser_url, ) tasks_close_all() # # attachment checks - new ticket # # create new ticket with no attachment, attachment check should pop up ticket_create( data: { customer: 'nico', group: 'Users', title: 'test 6 - ticket 1', body: 'test 6 - ticket 1 - with the word attachment, but not attachment atteched it should give an warning on submit', }, do_not_submit: true, ) sleep 1 # submit form click(css: '.content.active .js-submit') sleep 2 # check warning alert = @browser.switch_to.alert alert.dismiss() #alert.accept() #alert = alert.text # add attachment, attachment check should quiet file_upload( css: '.active .attachmentPlaceholder-inputHolder input', files: ['test/fixtures/upload2.jpg', 'test/fixtures/upload1.txt'], ) # submit form click(css: '.content.active .js-submit') sleep 5 # no warning #alert = @browser.switch_to.alert # check if ticket is shown and attachment exists location_check(url: '#ticket/zoom/') sleep 4 ticket_number = @browser.find_elements({ css: '.active .ticketZoom-header .ticket-number' } )[0].text match( css: '.active .ticket-article-item:nth-child(1) .attachments', value: 'upload2.jpg', ) match( css: '.active .ticket-article-item:nth-child(1) .attachments', value: 'upload1.txt', ) # # attachment checks - update ticket # # update ticket with no attachment, attachment check should pop up ticket_update( data: { body: 'test 6 - ticket 1-1 - with the word attachment, but not attachment atteched it should give an warning on submit', }, do_not_submit: true, ) # submit form click( css: '.active .js-submit', ) sleep 2 # check warning alert = @browser.switch_to.alert alert.dismiss() # add attachment, attachment check should quiet file_upload( css: '.active .attachmentPlaceholder-inputHolder input', files: ['test/fixtures/upload1.txt'], ) # submit form click( css: '.active .js-submit', ) sleep 2 # no warning #alert = @browser.switch_to.alert # check if article exists # discard changes should gone away watch_for_disappear( css: '.content.active .js-reset', value: '(Discard your unsaved changes.|Verwerfen der)', no_quote: true, ) ticket_verify( data: { body: '', }, ) # check content and edit screen in instance 1 match( css: '.active div.ticket-article', value: 'test 6 - ticket 1-1', ) match_not( css: '.active .ticket-article-item:nth-child(3) .attachments', value: 'upload2.jpg', ) match( css: '.active .ticket-article-item:nth-child(3) .attachments', value: 'upload1.txt', ) # add attachment without body file_upload( css: '.active .attachmentPlaceholder-inputHolder input', files: ['test/fixtures/upload2.jpg', 'test/fixtures/upload1.txt'], ) # submit form click( css: '.active .js-submit', ) sleep 2 # check warning match( css: '.active .modal', value: 'missing', ) click( css: '.active .modal .js-cancel', ) sleep 2 ticket_update( data: { body: 'now submit should work', }, do_not_submit: true, ) # submit form click( css: '.active .js-submit', ) sleep 2 # discard changes should gone away watch_for_disappear( css: '.content.active .js-reset', value: '(Discard your unsaved changes.|Verwerfen der)', no_quote: true, ) ticket_verify( data: { body: '', }, ) match( css: '.active .ticket-article-item:nth-child(4) .attachments', value: 'upload2.jpg', ) match( css: '.active .ticket-article-item:nth-child(4) .attachments', value: 'upload1.txt', ) # # ticket customer change checks # # use current session browser1 = @browser browser2 = browser_instance login( browser: browser2, username: 'master@example.com', password: 'test', url: browser_url, ) tasks_close_all( browser: browser2, ) random = 'ticket-actions-6-test-' + rand(999_999).to_s user_email = random + '@example.com' user_create( browser: browser2, data: { firstname: 'Action6 Firstname' + random, lastname: 'Action6 Lastname' + random, email: user_email, password: 'some-pass', }, ) # update customer, check if new customer is shown in side bar ticket_open_by_search( browser: browser2, number: ticket_number, ) ticket_update( browser: browser2, data: { customer: user_email, }, do_not_submit: true, ) # check if customer has changed in second browser click(browser: browser1, css: '.active .tabsSidebar-tab[data-tab="customer"]') watch_for( browser: browser1, css: '.active .tabsSidebar', value: user_email, ) # # modify customer # # modify customer click(browser: browser1, css: '.active .sidebar[data-tab="customer"] .js-actions .dropdown-toggle') click(browser: browser1, css: '.active .sidebar[data-tab="customer"] .js-actions [data-type="customer-edit"]') sleep 2 set(browser: browser1, css: '.modal [name="address"]', value: 'some new address') click(browser: browser1, css: '.modal .js-submit') # verify is customer has chnaged other browser too click(browser: browser2, css: '.active .tabsSidebar-tab[data-tab="customer"]') watch_for( browser: browser2, css: '.active .sidebar[data-tab="customer"]', value: 'some new address', ) # # ticket customer organization change checks # # change org of customer, check if org is shown in sidebar click(browser: browser1, css: '.active .sidebar[data-tab="customer"] .js-actions .dropdown-toggle') click(browser: browser1, css: '.active .sidebar[data-tab="customer"] .js-actions [data-type="customer-edit"]') sleep 2 set(browser: browser1, css: '.modal .js-input', value: 'zammad') click(browser: browser1, css: '.modal .js-input') click(browser: browser1, css: '.modal .js-option') click(browser: browser1, css: '.modal .js-submit') # check if org has changed in second browser sleep 3 click(browser: browser2, css: '.active .tabsSidebar-tab[data-tab="organization"]') watch_for( browser: browser2, css: '.active .sidebar[data-tab="organization"]', value: 'Zammad Foundation', ) # # form change/reset checks # # some form reset checks end end