# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/ require 'signature_detection' class Transaction::SignatureDetection =begin { object: 'Ticket', type: 'update', object_id: 123, via_web: true, changes: { 'attribute1' => [before, now], 'attribute2' => [before, now], } user_id: 123, }, =end def initialize(item, params = {}) @item = item @params = params end def perform # return if we run import mode return if Setting.get('import_mode') return if @item[:type] != 'create' return if @item[:object] != 'Ticket' ticket = Ticket.lookup(id: @item[:object_id]) return if !ticket article = ticket.articles.first return if !article # if sender is not customer, do not change anything sender = Ticket::Article::Sender.lookup(id: article.sender_id) return if !sender return if sender['name'] != 'Customer' # set email attributes type = Ticket::Article::Type.lookup(id: article.type_id) return if type['name'] != 'email' # update current signature of user id SignatureDetection.rebuild_user(article.created_by_id) # user user = User.lookup(id: article.created_by_id) return if !user return if !user.preferences return if !user.preferences[:signature_detection] article.preferences[:signature_detection] = SignatureDetection.find_signature_line( user.preferences[:signature_detection], article.body, article.content_type, ) article.save end end