require 'rails_helper' RSpec.describe 'Ticket zoom', type: :system do describe 'owner auto-assignment' do let!(:ticket) { create(:ticket, group: Group.find_by(name: 'Users'), state: Ticket::State.find_by(name: 'new')) } let!(:session_user) { User.find_by(login: 'master@example.com') } context 'for agent disabled' do before do Setting.set('ticket_auto_assignment', false) Setting.set('ticket_auto_assignment_selector', { condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:work_on).pluck(:id) } } }) Setting.set('ticket_auto_assignment_user_ids_ignore', []) end it 'do not assign ticket to current session user' do refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'for agent enabled' do before do Setting.set('ticket_auto_assignment', true) Setting.set('ticket_auto_assignment_selector', { condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:work_on).pluck(:id) } } }) end context 'with empty "ticket_auto_assignment_user_ids_ignore"' do it 'assigns ticket to current session user' do refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('.content.active select[name=owner_id]') expect(page).to have_select('owner_id', selected: session_user.fullname, options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" (as integer)' do it 'assigns ticket not to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', session_user.id) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" (as string)' do it 'assigns ticket not to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', session_user.id.to_s) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" (as [integer])' do it 'assigns ticket not to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', [session_user.id]) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" (as [string])' do it 'assigns ticket not to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', [session_user.id.to_s]) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" and other user ids' do it 'assigns ticket to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', [99_999, 999_999]) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: session_user.fullname, options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end end end end