Permission.create_if_not_exists( name: 'admin', note: 'Admin Interface', preferences: {}, ) Permission.create_if_not_exists( name: 'admin.user', note: 'Manage %s', preferences: { translations: ['Users'] }, ) Permission.create_if_not_exists( name: 'admin.group', note: 'Manage %s', preferences: { translations: ['Groups'] }, ) Permission.create_if_not_exists( name: 'admin.role', note: 'Manage %s', preferences: { translations: ['Roles'] }, ) Permission.create_if_not_exists( name: 'admin.organization', note: 'Manage %s', preferences: { translations: ['Organizations'] }, ) Permission.create_if_not_exists( name: 'admin.overview', note: 'Manage %s', preferences: { translations: ['Overviews'] }, ) Permission.create_if_not_exists( name: 'admin.text_module', note: 'Manage %s', preferences: { translations: ['Text Modules'] }, ) Permission.create_if_not_exists( name: 'admin.time_accounting', note: 'Manage %s', preferences: { translations: ['Time Accounting'] }, ) Permission.create_if_not_exists( name: 'admin.macro', note: 'Manage %s', preferences: { translations: ['Macros'] }, ) Permission.create_if_not_exists( name: 'admin.tag', note: 'Manage %s', preferences: { translations: ['Tags'] }, ) Permission.create_if_not_exists( name: 'admin.calendar', note: 'Manage %s', preferences: { translations: ['Calendar'] }, ) Permission.create_if_not_exists( name: 'admin.sla', note: 'Manage %s', preferences: { translations: ['SLA'] }, ) Permission.create_if_not_exists( name: 'admin.trigger', note: 'Manage %s', preferences: { translations: ['Triggers'] }, ) Permission.create_if_not_exists( name: 'admin.scheduler', note: 'Manage %s', preferences: { translations: ['Scheduler'] }, ) Permission.create_if_not_exists( name: 'admin.report_profile', note: 'Manage %s', preferences: { translations: ['Report Profiles'] }, ) Permission.create_if_not_exists( name: 'admin.channel_web', note: 'Manage %s', preferences: { translations: ['Channel - Web'] }, ) Permission.create_if_not_exists( name: 'admin.channel_formular', note: 'Manage %s', preferences: { translations: ['Channel - Formular'] }, ) Permission.create_if_not_exists( name: 'admin.channel_email', note: 'Manage %s', preferences: { translations: ['Channel - Email'] }, ) Permission.create_if_not_exists( name: 'admin.channel_twitter', note: 'Manage %s', preferences: { translations: ['Channel - Twitter'] }, ) Permission.create_if_not_exists( name: 'admin.channel_facebook', note: 'Manage %s', preferences: { translations: ['Channel - Facebook'] }, ) Permission.create_if_not_exists( name: 'admin.channel_telegram', note: 'Manage %s', preferences: { translations: ['Channel - Telegram'] }, ) Permission.create_if_not_exists( name: 'admin.channel_google', note: 'Manage %s', preferences: { translations: ['Channel - Google'] }, ) Permission.create_if_not_exists( name: 'admin.channel_microsoft365', note: 'Manage %s', preferences: { translations: ['Channel - Microsoft 365'] }, ) Permission.create_if_not_exists( name: 'admin.channel_sms', note: 'Manage %s', preferences: { translations: ['Channel - SMS'] }, ) Permission.create_if_not_exists( name: 'admin.channel_chat', note: 'Manage %s', preferences: { translations: ['Channel - Chat'] }, ) Permission.create_if_not_exists( name: 'admin.branding', note: 'Manage %s', preferences: { translations: ['Branding'] }, ) Permission.create_if_not_exists( name: 'admin.setting_system', note: 'Manage %s Settings', preferences: { translations: ['System'] }, ) Permission.create_if_not_exists( name: 'admin.security', note: 'Manage %s Settings', preferences: { translations: ['Security'] }, ) Permission.create_if_not_exists( name: 'admin.ticket', note: 'Manage %s Settings', preferences: { translations: ['Ticket'] }, ) Permission.create_if_not_exists( name: 'admin.package', note: 'Manage %s', preferences: { translations: ['Packages'] }, ) Permission.create_if_not_exists( name: 'admin.integration', note: 'Manage %s', preferences: { translations: ['Integrations'] }, ) Permission.create_if_not_exists( name: 'admin.api', note: 'Manage %s', preferences: { translations: ['API'] }, ) Permission.create_if_not_exists( name: 'admin.object', note: 'Manage %s', preferences: { translations: ['Objects'] }, ) Permission.create_if_not_exists( name: 'admin.translation', note: 'Manage %s', preferences: { translations: ['Translations'] }, ) Permission.create_if_not_exists( name: 'admin.monitoring', note: 'Manage %s', preferences: { translations: ['Monitoring'] }, ) Permission.create_if_not_exists( name: 'admin.data_privacy', note: 'Manage %s', preferences: { translations: ['Data Privacy'] }, ) Permission.create_if_not_exists( name: 'admin.maintenance', note: 'Manage %s', preferences: { translations: ['Maintenance'] }, ) Permission.create_if_not_exists( name: 'admin.session', note: 'Manage %s', preferences: { translations: ['Sessions'] }, ) Permission.create_if_not_exists( name: 'admin.webhook', note: 'Manage %s', preferences: { translations: ['Webhooks'] }, ) Permission.create_if_not_exists( name: 'user_preferences', note: 'User Preferences', preferences: {}, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.password', note: 'Change %s', preferences: { translations: ['Password'] }, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.notifications', note: 'Manage %s', preferences: { translations: ['Notifications'], required: ['ticket.agent'], }, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.access_token', note: 'Manage %s', preferences: { translations: ['Token Access'] }, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.language', note: 'Change %s', preferences: { translations: ['Language'] }, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.linked_accounts', note: 'Manage %s', preferences: { translations: ['Linked Accounts'] }, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.device', note: 'Manage %s', preferences: { translations: ['Devices'] }, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.avatar', note: 'Manage %s', preferences: { translations: ['Avatar'] }, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.calendar', note: 'Access to %s', preferences: { translations: ['Calendars'], required: ['ticket.agent'], }, allow_signup: true, ) Permission.create_if_not_exists( name: 'user_preferences.out_of_office', note: 'Change %s', preferences: { translations: ['Out of Office'], required: ['ticket.agent'], }, allow_signup: true, ) Permission.create_if_not_exists( name: 'report', note: 'Report Interface', preferences: {}, ) Permission.create_if_not_exists( name: 'ticket', note: 'Ticket Interface', preferences: { disabled: true }, ) Permission.create_if_not_exists( name: 'ticket.agent', note: 'Access to Agent Tickets based on Group Access', preferences: { plugin: ['groups'] }, ) Permission.create_if_not_exists( name: 'ticket.customer', note: 'Access to Customer Tickets based on current_user and organization', preferences: {}, allow_signup: true, ) Permission.create_if_not_exists( name: 'chat', note: 'Access to %s', preferences: { translations: ['Chat'], disabled: true, }, ) Permission.create_if_not_exists( name: 'chat.agent', note: 'Access to %s', preferences: { translations: ['Chat'], }, ) Permission.create_if_not_exists( name: 'cti', note: 'CTI', preferences: { disabled: true }, ) Permission.create_if_not_exists( name: 'cti.agent', note: 'Access to %s', preferences: { translations: ['CTI'], }, ) Permission.create_if_not_exists( name: 'admin.knowledge_base', note: 'Create and setup %s', preferences: { translations: ['Knowledge Base'] } ) Permission.create_if_not_exists( name: 'knowledge_base', note: 'Manage %s', preferences: { translations: ['Knowledge Base'], disabled: true, } ) Permission.create_if_not_exists( name: 'knowledge_base.editor', note: 'Manage %s', preferences: { translations: ['Knowledge Base Editor'] } ) Permission.create_if_not_exists( name: 'knowledge_base.reader', note: 'Manage %s', preferences: { translations: ['Knowledge Base Reader'] } ) admin = Role.find_by(name: 'Admin') admin.permission_grant('user_preferences') admin.permission_grant('admin') admin.permission_grant('report') admin.permission_grant('knowledge_base.editor') agent = Role.find_by(name: 'Agent') agent.permission_grant('user_preferences') agent.permission_grant('ticket.agent') agent.permission_grant('chat.agent') agent.permission_grant('cti.agent') agent.permission_grant('knowledge_base.reader') customer = Role.find_by(name: 'Customer') customer.permission_grant('user_preferences.password') customer.permission_grant('user_preferences.language') customer.permission_grant('user_preferences.linked_accounts') customer.permission_grant('user_preferences.avatar') customer.permission_grant('ticket.customer')