class Sequencer class Unit module Import module Zendesk module Ticket class StateID < Sequencer::Unit::Common::Provider::Named uses :resource private def state_id ::Ticket::State.select(:id).find_by(name: local).id end def local mapping.fetch(resource.status, resource.status) end def mapping { 'pending' => 'pending reminder', 'solved' => 'closed', 'deleted' => 'removed', 'hold' => 'open' }.freeze end end end end end end end