class Sessions::Event::ChatSessionClose < Sessions::Event::ChatBase =begin a agent or customer is closing the chat session payload { event: 'chat_session_close', data: {}, } return is sent as message back to peer =end def run return super if super return if !check_chat_session_exists realname = 'Anonymous' # if it is a agent session, use the realname if the agent for close message chat_session = current_chat_session if @session && @session['id'] && chat_session.user_id agent_user = chat_session.agent_user if agent_user[:name] realname = agent_user[:name] end end # check count of participents participents_count = 0 if chat_session.preferences[:participents] participents_count = chat_session.preferences[:participents].count end # notify about "closing" if participents_count < 2 || (@session && chat_session.user_id == @session['id']) message = { event: 'chat_session_closed', data: { session_id: chat_session.session_id, realname: realname, }, } # close session if host is closing it chat_session.state = 'closed' chat_session.save # set state update to all agents Chat.broadcast_agent_state_update([chat_session.chat_id]) # send position update to other waiting sessions Chat.broadcast_customer_state_update(chat_session.chat_id) # notify about "leaving" else message = { event: 'chat_session_left', data: { session_id: chat_session.session_id, realname: realname, }, } end chat_session.send_to_recipients(message, @client_id) # notifiy participients { event: 'chat_status_close', data: { state: 'ok', session_id: chat_session.session_id, }, } end end