class Sessions::Event::ChatSessionInit < Sessions::Event::ChatBase =begin a customer requests a new chat session payload { event: 'chat_session_init', data: { chat_id: 'the id of chat', url: 'the browser url', }, } return is sent as message back to peer =end def run return super if super return if !check_chat_exists # geo ip lookup geo_ip = nil if remote_ip geo_ip = Service::GeoIp.location(remote_ip) end # dns lookup dns_name = nil if remote_ip begin dns = Resolv::DNS.new dns.timeouts = 3 result = dns.getname remote_ip if result dns_name = result.to_s end rescue => e Rails.logger.error e end end # create chat session chat_session = Chat::Session.create( chat_id: @payload['data']['chat_id'], name: '', state: 'waiting', preferences: { url: @payload['data']['url'], participants: [@client_id], remote_ip: remote_ip, geo_ip: geo_ip, dns_name: dns_name, }, ) # send broadcast to agents Chat.broadcast_agent_state_update([chat_session.chat_id]) # return new session { event: 'chat_session_queue', data: { state: 'queue', position: Chat.waiting_chat_count([chat_session.chat_id]), session_id: chat_session.session_id, }, } end end