require 'test_helper' class TicketOverviewOutOfOfficeTest < ActiveSupport::TestCase setup do group = Group.create_or_update( name: 'OverviewReplacementTest', updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) roles = Role.where(name: 'Agent') @agent1 = User.create_or_update( login: 'ticket-overview-agent1@example.com', firstname: 'Overview', lastname: 'Agent1', email: 'ticket-overview-agent1@example.com', password: 'agentpw', active: true, roles: roles, groups: [group], out_of_office: false, updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) @agent2 = User.create_or_update( login: 'ticket-overview-agent2@example.com', firstname: 'Overview', lastname: 'Agent2', email: 'ticket-overview-agent2@example.com', password: 'agentpw', active: true, roles: roles, groups: [group], out_of_office: false, updated_at: '2015-02-05 16:38:00', updated_by_id: 1, created_by_id: 1, ) roles = Role.where(name: 'Customer') organization1 = Organization.create_or_update( name: 'Overview Org', updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) @customer1 = User.create_or_update( login: 'ticket-overview-customer1@example.com', firstname: 'Overview', lastname: 'Customer1', email: 'ticket-overview-customer1@example.com', password: 'customerpw', active: true, organization_id: organization1.id, roles: roles, out_of_office: false, updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) Overview.destroy_all UserInfo.current_user_id = 1 overview_role = Role.find_by(name: 'Agent') @overview1 = Overview.create_or_update( name: 'My replacement Tickets', link: 'my_replacement', prio: 1000, role_ids: [overview_role.id], out_of_office: true, condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:open).pluck(:id), }, 'ticket.out_of_office_replacement_id' => { operator: 'is', pre_condition: 'current_user.id', }, }, order: { by: 'created_at', direction: 'ASC', }, view: { d: %w[title customer group created_at], s: %w[title customer group created_at], m: %w[number title customer group created_at], view_mode_default: 's', }, ) @overview2 = Overview.create_if_not_exists( name: 'My assigned Tickets', link: 'my_assigned', prio: 900, role_ids: [overview_role.id], condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:open).pluck(:id), }, 'ticket.owner_id' => { operator: 'is', pre_condition: 'current_user.id', }, }, order: { by: 'created_at', direction: 'ASC', }, view: { d: %w[title customer group created_at], s: %w[title customer group created_at], m: %w[number title customer group created_at], view_mode_default: 's', }, ) overview_role = Role.find_by(name: 'Customer') @overview3 = Overview.create_or_update( name: 'My Tickets', link: 'my_tickets', prio: 1100, role_ids: [overview_role.id], out_of_office: false, condition: { 'ticket.state_id' => { operator: 'is', value: [1, 2, 3, 4, 6, 7], }, 'ticket.out_of_office_replacement_id' => { operator: 'is', pre_condition: 'current_user.organization_id', }, }, order: { by: 'created_at', direction: 'DESC', }, view: { d: %w[title customer state created_at], s: %w[number title state created_at], m: %w[number title state created_at], view_mode_default: 's', }, ) end test 'overview index' do result = Ticket::Overviews.all( current_user: @agent1, ) assert_equal(1, result.count) assert_equal('My assigned Tickets', result[0].name) result = Ticket::Overviews.all( current_user: @agent2, ) assert_equal(1, result.count) assert_equal('My assigned Tickets', result[0].name) result = Ticket::Overviews.all( current_user: @customer1, ) assert_equal(1, result.count) assert_equal('My Tickets', result[0].name) @agent1.out_of_office = true @agent1.out_of_office_start_at = Time.zone.now - 2.days @agent1.out_of_office_end_at = Time.zone.now + 2.days @agent1.out_of_office_replacement_id = @agent2.id @agent1.save! result = Ticket::Overviews.all( current_user: @agent1, ) assert_equal(1, result.count) assert_equal('My assigned Tickets', result[0].name) result = Ticket::Overviews.all( current_user: @agent2, ) assert_equal(2, result.count) assert_equal('My assigned Tickets', result[0].name) assert_equal('My replacement Tickets', result[1].name) result = Ticket::Overviews.all( current_user: @customer1, ) assert_equal(1, result.count) assert_equal('My Tickets', result[0].name) end test 'overview shown' do result = Ticket::Overviews.index(@agent1) assert(result[0]) assert_equal(result[0][:overview][:name], 'My assigned Tickets') assert_equal(result[0][:overview][:view], 'my_assigned') assert_equal(result[0][:count], 0) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets].blank?) result = Ticket::Overviews.index(@agent2) assert(result[0]) assert_equal(result[0][:overview][:name], 'My assigned Tickets') assert_equal(result[0][:overview][:view], 'my_assigned') assert_equal(result[0][:count], 0) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets].blank?) result = Ticket::Overviews.index(@customer1) assert(result[0]) assert_equal(result[0][:overview][:name], 'My Tickets') assert_equal(result[0][:overview][:view], 'my_tickets') assert_equal(result[0][:count], 0) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets].blank?) @agent1.out_of_office = true @agent1.out_of_office_start_at = Time.zone.now - 2.days @agent1.out_of_office_end_at = Time.zone.now + 2.days @agent1.out_of_office_replacement_id = @agent2.id @agent1.save! assert_equal(@agent2.out_of_office_agent_of.count, 1) assert(@agent2.out_of_office_agent_of[0]) assert_equal(@agent2.out_of_office_agent_of[0].id, @agent1.id) result = Ticket::Overviews.index(@agent1) assert(result[0]) assert_equal(result[0][:overview][:name], 'My assigned Tickets') assert_equal(result[0][:overview][:view], 'my_assigned') assert_equal(result[0][:count], 0) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets].blank?) result = Ticket::Overviews.index(@agent2) assert(result[0]) assert_equal(result[0][:overview][:name], 'My assigned Tickets') assert_equal(result[0][:overview][:view], 'my_assigned') assert_equal(result[0][:count], 0) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets].blank?) assert(result[1]) assert_equal(result[1][:overview][:name], 'My replacement Tickets') assert_equal(result[1][:overview][:view], 'my_replacement') assert_equal(result[1][:count], 0) assert_equal(result[1][:tickets].class, Array) assert(result[1][:tickets].blank?) result = Ticket::Overviews.index(@customer1) assert(result[0]) assert_equal(result[0][:overview][:name], 'My Tickets') assert_equal(result[0][:overview][:view], 'my_tickets') assert_equal(result[0][:count], 0) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets].blank?) ticket1 = Ticket.create!( title: 'overview test 1', group: Group.lookup(name: 'OverviewReplacementTest'), customer_id: 2, owner_id: @agent1.id, state: Ticket::State.lookup(name: 'new'), priority: Ticket::Priority.lookup(name: '2 normal'), updated_by_id: 1, created_by_id: 1, ) Ticket::Article.create!( ticket_id: ticket1.id, from: 'some_sender@example.com', to: 'some_recipient@example.com', subject: 'some subject', message_id: 'some@id', body: 'some message... 123', internal: false, sender: Ticket::Article::Sender.find_by(name: 'Customer'), type: Ticket::Article::Type.find_by(name: 'email'), updated_by_id: 1, created_by_id: 1, ) result = Ticket::Overviews.index(@agent1) assert(result[0]) assert_equal(result[0][:overview][:name], 'My assigned Tickets') assert_equal(result[0][:overview][:view], 'my_assigned') assert_equal(result[0][:count], 1) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets]) assert_equal(result[0][:tickets][0][:id], ticket1.id) result = Ticket::Overviews.index(@agent2) assert(result[0]) assert_equal(result[0][:overview][:name], 'My assigned Tickets') assert_equal(result[0][:overview][:view], 'my_assigned') assert_equal(result[0][:count], 0) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets].blank?) assert(result[1]) assert_equal(result[1][:overview][:name], 'My replacement Tickets') assert_equal(result[1][:overview][:view], 'my_replacement') assert_equal(result[1][:count], 1) assert_equal(result[1][:tickets].class, Array) assert(result[1][:tickets]) assert_equal(result[1][:tickets][0][:id], ticket1.id) result = Ticket::Overviews.index(@customer1) assert(result[0]) assert_equal(result[0][:overview][:name], 'My Tickets') assert_equal(result[0][:overview][:view], 'my_tickets') assert_equal(result[0][:count], 0) assert_equal(result[0][:tickets].class, Array) assert(result[0][:tickets].blank?) end end