require File.expand_path('boot', __dir__) require 'rails/all' # DO NOT REMOVE THIS LINE - see issue #2037 Bundler.setup # Require the gems listed in Gemfile, including any gems # you've limited to :test, :development, or :production. Bundler.require(*Rails.groups) module Zammad class Application < Rails::Application # Settings in config/environments/* take precedence over those specified here. # Application configuration should go into files in config/initializers # -- all .rb files in that directory are automatically loaded. # Custom directories with classes and modules you want to be autoloadable. config.autoload_paths += %W[#{config.root}/lib] config.eager_load_paths += %W[#{config.root}/lib] # Activate observers that should always be running. # config.active_record.observers = :cacher, :garbage_collector, :forum_observer config.active_record.observers = 'observer::_session', 'observer::_ticket::_close_time', 'observer::_ticket::_last_owner_update', 'observer::_ticket::_user_ticket_counter', 'observer::_ticket::_article_changes', 'observer::_ticket::_article::_fillup_from_origin_by_id', 'observer::_ticket::_article::_fillup_from_general', 'observer::_ticket::_article::_fillup_from_email', 'observer::_ticket::_article::_communicate_email', 'observer::_ticket::_article::_communicate_facebook', 'observer::_ticket::_article::_communicate_sms', 'observer::_ticket::_article::_communicate_twitter', 'observer::_ticket::_article::_communicate_telegram', 'observer::_ticket::_reset_new_state', 'observer::_ticket::_ref_object_touch', 'observer::_ticket::_online_notification_seen', 'observer::_ticket::_stats_reopen', 'observer::_ticket::_escalation_update', 'observer::_tag::_ticket_history', 'observer::_user::_ref_object_touch', 'observer::_user::_ticket_organization', 'observer::_user::_geo', 'observer::_organization::_ref_object_touch', 'observer::_sla::_ticket_rebuild_escalation', 'observer::_transaction' config.active_job.queue_adapter = :delayed_job # Use custom logger to log Thread id next to Process pid config.log_formatter = ::Logger::Formatter.new # REST api path config.api_path = '/api/v1' # define cache store config.cache_store = :file_store, Rails.root.join('tmp', "cache_file_store_#{Rails.env}") # default preferences by permission config.preferences_default_by_permission = { 'ticket.agent' => { notification_config: { matrix: { create: { criteria: { owned_by_me: true, owned_by_nobody: true, no: false, }, channel: { email: true, online: true, } }, update: { criteria: { owned_by_me: true, owned_by_nobody: true, no: false, }, channel: { email: true, online: true, } }, reminder_reached: { criteria: { owned_by_me: true, owned_by_nobody: false, no: false, }, channel: { email: true, online: true, } }, escalation: { criteria: { owned_by_me: true, owned_by_nobody: false, no: false, }, channel: { email: true, online: true, } } } } } } end end