# encoding: utf-8 require 'browser_test_helper' class AgentTicketActionLevel1Test < TestCase def test_agent_ticket_create tests = [ { :name => 'agent ticket create 1', :action => [ { :execute => 'close_all_tasks', }, # create ticket { :execute => 'create_ticket', :group => 'Users', :subject => 'some subject 123äöü', :body => 'some body 123äöü', }, # check ticket { :execute => 'match', :css => '.active div.ticket-article', :value => 'some body 123äöü', :match_result => true, }, # remember old ticket where we want to merge to { :execute => 'match', :css => '.active .ticket_info h3', :value => '^#(.*)$', :no_quote => true, :match_result => true, }, # update ticket { :execute => 'select', :css => '.active select[name="ticket_article_type_id"]', :value => 'note', }, { :execute => 'check', :css => '.active textarea[name="body"]', :result => true, }, { :execute => 'set', :css => '.active textarea[name="body"]', :value => 'some body 1234 äöüß', }, { :execute => 'click', :css => '.active button.submit', }, { :execute => 'wait', :value => 2, }, { :execute => 'watch_for', :area => 'body', :value => 'some body 1234 äöüß', }, { :execute => 'click', :css => '#task [data-type="close"]', }, ], }, { :name => 'agent ticket create 2', :action => [ # create ticket { :execute => 'create_ticket', :group => 'Users', :subject => 'test to merge', :body => 'some body 123äöü 222', }, # check ticket { :execute => 'match', :css => '.content_permanent.active', :value => 'some body 123äöü 222', :match_result => true, }, # update ticket { :execute => 'select', :css => '.content_permanent.active select[name="ticket_article_type_id"]', :value => 'note', }, { :execute => 'check', :css => '.content_permanent.active textarea[name="body"]', :result => true, }, { :execute => 'set', :css => '.content_permanent.active textarea[name="body"]', :value => 'some body 1234 äöüß 222', }, { :execute => 'click', :css => '.content_permanent.active button.submit', }, { :execute => 'wait', :value => 5, }, { :execute => 'match', :css => '.content_permanent.active .ticket-answer', :value => 'some body 1234 äöüß 222', :match_result => true, }, # check if task is shown { :execute => 'match', :css => 'body', :value => 'test to merge', :match_result => true, }, ], }, { :name => 'agent ticket merge', :action => [ { :execute => 'click', :css => '.active .action', }, { :execute => 'click', :css => '.active a[data-type="merge"]', }, { :execute => 'wait', :value => 4, }, { :execute => 'set', :css => '.modal input[name="master_ticket_number"]', :value => '###stack###', }, { :execute => 'click', :css => '.modal button[type="submit"]', }, { :execute => 'wait', :value => 6, }, # check if megred to ticket is shown now { :execute => 'match', :css => '.active .ticket_info h3', :value => '###stack###', :match_result => true, }, # check if task is now gone { :execute => 'match', :css => 'body', :value => 'test to merge', :match_result => true, }, # close task/cleanup { :execute => 'click', :css => '#task [data-type="close"]', }, ], }, ] browser_signle_test_with_login(tests, { :username => 'agent1@example.com' }) end end