# encoding: utf-8 require 'browser_test_helper' class AgentTicketActionSimpleTest < TestCase def test_agent_ticket tests = [ { :name => 'agent ticket create 1', :action => [ { :execute => 'close_all_tasks', }, { :execute => 'click', :css => 'a[href="#new"]', }, { :execute => 'click', :css => 'a[href="#ticket_create/call_inbound"]', }, { :execute => 'wait', :value => 5, }, { :execute => 'check', :css => '.active .ticket_create', :result => true, }, { :execute => 'wait', :value => 1, }, { :execute => 'set', :css => '.active .ticket_create input[name="customer_id_autocompletion"]', :value => 'ma', }, { :execute => 'wait', :value => 4, }, { :execute => 'sendkey', :css => '.active .ticket_create input[name="customer_id_autocompletion"]', :value => :arrow_down, }, { :execute => 'sendkey', :css => '.active .ticket_create input[name="customer_id_autocompletion"]', :value => :tab, }, { :execute => 'select', :css => '.active .ticket_create select[name="group_id"]', :value => 'Users', }, { :execute => 'set', :css => '.active .ticket_create input[name="subject"]', :value => 'some subject 123äöü', }, { :execute => 'set', :css => '.active .ticket_create textarea[name="body"]', :value => 'some body 123äöü', }, { :execute => 'click', :css => '.active .form-actions button[type="submit"]', }, { :execute => 'wait', :value => 5, }, { :execute => 'check', :css => '#login', :result => false, }, { :execute => 'check', :element => :url, :result => '#ticket/zoom/', }, # check ticket { :execute => 'match', :css => '.active div.article', :value => 'some body 123äöü', :match_result => true, }, # remember old ticket where we want to merge to { :execute => 'match', :css => '.active .ticket-zoom small', :value => '^(.*)$', :no_quote => true, :match_result => true, }, # update ticket { :execute => 'select', :css => '.active select[name="ticket_article_type_id"]', :value => 'note', }, { :execute => 'check', :css => '.active textarea[name="body"]', :result => true, }, { :execute => 'set', :css => '.active textarea[name="body"]', :value => 'some body 1234 äöüß', }, { :execute => 'click', :css => '.active button', }, { :execute => 'wait', :value => 4, }, { :execute => 'match', :css => 'body', :value => 'some body 1234 äöüß', :match_result => true, }, { :execute => 'click', :css => '#task [data-type="close"]', }, ], }, { :name => 'agent ticket create 2', :action => [ { :execute => 'click', :css => 'a[href="#new"]', }, { :execute => 'click', :css => 'a[href="#ticket_create/call_inbound"]', }, { :execute => 'wait', :value => 5, }, { :execute => 'check', :css => '.active .ticket_create', :result => true, }, { :execute => 'wait', :value => 1, }, { :execute => 'set', :css => '.active .ticket_create input[name="customer_id_autocompletion"]', :value => 'ma', }, { :execute => 'wait', :value => 4, }, { :execute => 'sendkey', :css => '.active .ticket_create input[name="customer_id_autocompletion"]', :value => :arrow_down, }, { :execute => 'sendkey', :css => '.active .ticket_create input[name="customer_id_autocompletion"]', :value => :tab, }, { :execute => 'select', :css => '.active .ticket_create select[name="group_id"]', :value => 'Users', }, { :execute => 'set', :css => '.active .ticket_create input[name="subject"]', :value => 'test to merge', }, { :execute => 'set', :css => '.active .ticket_create textarea[name="body"]', :value => 'some body 123äöü 222', }, { :execute => 'click', :css => '.active .form-actions button[type="submit"]', }, { :execute => 'wait', :value => 5, }, { :execute => 'check', :css => '#login', :result => false, }, { :execute => 'check', :element => :url, :result => '#ticket/zoom/', }, # check ticket { :execute => 'match', :css => '.content_permanent.active', :value => 'some body 123äöü 222', :match_result => true, }, # update ticket { :execute => 'select', :css => '.content_permanent.active select[name="ticket_article_type_id"]', :value => 'note', }, { :execute => 'check', :css => '.content_permanent.active textarea[name="body"]', :result => true, }, { :execute => 'set', :css => '.content_permanent.active textarea[name="body"]', :value => 'some body 1234 äöüß 222', }, { :execute => 'click', :css => '.content_permanent.active button', }, { :execute => 'wait', :value => 4, }, { :execute => 'match', :css => '.content_permanent.active .ticket-answer', :value => 'some body 1234 äöüß 222', :match_result => true, }, # check if task is shown { :execute => 'match', :css => 'body', :value => 'test to merge', :match_result => true, }, ], }, { :name => 'agent ticket merge', :action => [ { :execute => 'click', :css => '.active a[data-type="merge"]', }, { :execute => 'wait', :value => 4, }, { :execute => 'set', :css => '.modal input[name="master_ticket_number"]', :value => '###stack###', }, { :execute => 'click', :css => '.modal button[type="submit"]', }, { :execute => 'wait', :value => 6, }, # check if megred to ticket is shown now { :execute => 'match', :css => '.active .ticket-zoom small', :value => '###stack###', :match_result => true, }, # check if task is now gone { :execute => 'match', :css => 'body', :value => 'test to merge', :match_result => true, }, # close task/cleanup { :execute => 'click', :css => '#task [data-type="close"]', }, ], }, ] browser_signle_test_with_login(tests, { :username => 'agent1@example.com' }) end end