# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/ module Ticket::Overviews =begin all overview by user result = Ticket::Overviews.all( :current_user => User.find(123), ) returns result = [overview1, overview2] =end def self.all (data) # get customer overviews if data[:current_user].role?('Customer') role = Role.find_by( name: 'Customer' ) if data[:current_user].organization_id && data[:current_user].organization.shared overviews = Overview.where( role_id: role.id, active: true ) else overviews = Overview.where( role_id: role.id, organization_shared: false, active: true ) end return overviews end # get agent overviews return if !data[:current_user].role?( 'Agent' ) role = Role.find_by( name: 'Agent' ) Overview.where( role_id: role.id, active: true ) end =begin selected overview by user result = Ticket::Overviews.list( current_user: User.find(123), view: 'some_view_url', ) returns result = { tickets: tickets, # [ticket1, ticket2, ticket3] tickets_count: tickets_count, # count of tickets overview: overview_selected_raw, # overview attributes } =end def self.list (data) overviews = all(data) return if !overviews # build up attributes hash overview_selected = nil overview_selected_raw = nil overviews.each { |overview| # remember selected view if data[:view] && data[:view] == overview.link overview_selected = overview overview_selected_raw = Marshal.load( Marshal.dump(overview.attributes) ) end } if data[:view] && !overview_selected fail "No such view '#{data[:view]}'" end # get only tickets with permissions access_condition = Ticket.access_condition( data[:current_user] ) # overview meta for navbar if !overview_selected # loop each overview result = [] overviews.each { |overview| query_condition, bind_condition = Ticket.selector2sql(overview.condition, data[:current_user]) # get count count = Ticket.where( access_condition ).where( query_condition, *bind_condition ).count() # get meta info all = { name: overview.name, prio: overview.prio, link: overview.link, } # push to result data result.push all.merge( { count: count } ) } return result end # get result list if data[:array] order_by = overview_selected[:order][:by].to_s + ' ' + overview_selected[:order][:direction].to_s if overview_selected.group_by && !overview_selected.group_by.empty? order_by = overview_selected.group_by + '_id, ' + order_by end query_condition, bind_condition = Ticket.selector2sql(overview_selected.condition, data[:current_user]) tickets = Ticket.select('id') .where( access_condition ) .where( query_condition, *bind_condition ) .order( order_by ) .limit( 500 ) ticket_ids = [] tickets.each { |ticket| ticket_ids.push ticket.id } tickets_count = Ticket.where( access_condition ).where( query_condition, *bind_condition ).count() return { ticket_ids: ticket_ids, tickets_count: tickets_count, overview: overview_selected_raw, } end # get tickets for overview data[:start_page] ||= 1 query_condition, bind_condition = Ticket.selector2sql(overview_selected.condition, data[:current_user]) tickets = Ticket.where( access_condition ) .where( query_condition, *bind_condition ) .order( overview_selected[:order][:by].to_s + ' ' + overview_selected[:order][:direction].to_s ) tickets_count = Ticket.where( access_condition ).where( query_condition, *bind_condition ).count() { tickets: tickets, tickets_count: tickets_count, overview: overview_selected_raw, } end end