# Welcome to Zammad Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love Zammad! ## Status - Build: [![Build Status](https://travis-ci.org/zammad/zammad.svg?branch=develop)](https://travis-ci.org/zammad/zammad) - Code: [![Code Climate](https://codeclimate.com/github/zammad/zammad/badges/gpa.svg)](https://codeclimate.com/github/zammad/zammad) [![Coverage Status](https://coveralls.io/repos/github/zammad/zammad/badge.svg)](https://coveralls.io/github/zammad/zammad) - Docs: [![Documentation Status](https://readthedocs.org/projects/zammad/badge/?version=latest)](https://docs.zammad.org) - Issues: [![Percentage of issues still open](http://isitmaintained.com/badge/open/zammad/zammad.svg)](https://github.com/zammad/zammad/issues "Percentage of issues still open") [![Average time to resolve an issue](http://isitmaintained.com/badge/resolution/zammad/zammad.svg)](https://github.com/zammad/zammad/issues?q=is%3Aissue+is%3Aclosed "Average time to resolve an issue") - Download DEB/RPM: [![](https://img.shields.io/badge/Branch-develop-lightgrey.svg)](https://packager.io/gh/zammad/zammad#develop) [![](https://img.shields.io/badge/Branch-stable-lightgrey.svg)](https://packager.io/gh/zammad/zammad#stable) - Docker multi container image: [![](https://images.microbadger.com/badges/image/zammad/zammad-docker-compose:zammad.svg)](https://microbadger.com/images/zammad/zammad-docker-compose:zammad) [![](https://img.shields.io/badge/version-stable-blue.svg)](https://hub.docker.com/r/zammad/zammad-docker-compose) - Docker single container image: [![](https://images.microbadger.com/badges/image/zammad/zammad.svg)](https://microbadger.com/images/zammad/zammad) [![](https://images.microbadger.com/badges/version/zammad/zammad.svg)](https://hub.docker.com/r/zammad/zammad/) - Vagrant: [![](https://img.shields.io/badge/version-develop-blue.svg)](https://github.com/zammad/zammad-vagrant) - License: [![](https://img.shields.io/badge/License-AGPL%203.0-lightgrey.svg)](https://github.com/zammad/zammad/blob/develop/LICENSE) ## Installing & Getting Started https://docs.zammad.org ## Screenshots https://zammad.org/screenshots ## REST API https://docs.zammad.org/en/latest/api-intro.html ## Contributing https://zammad.org/participate Thanks! ❤️ ❤️ ❤️ Your Zammad Team