# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/ class Sequencer class Unit module Import module Kayako module Post module Channel class Base attr_reader :resource def initialize(resource) @resource = resource end def mapping { message_id: resource['id'], internal: internal?, from: from, type_id: article_type_id, } end def article_type_id return if article_type_name.nil? ::Ticket::Article::Type.select(:id).find_by(name: article_type_name).id end private def internal? false end def original_post resource['original'] end def article_type_name raise NotImplementedError end def identify_key raise NotImplementedError end def from return if resource['identity'].nil? resource['identity'][identify_key] end end end end end end end end