# encoding: utf-8 require 'browser_test_helper' class AgentTicketActionLevel5Test < TestCase def test_agent_signature_check suffix = rand(99_999_999_999_999_999).to_s signature_name1 = 'sig name 1 äöüß ' + suffix signature_body1 = "--\nsig body 1 äöüß " + suffix signature_name2 = 'sig name 2 äöüß ' + suffix signature_body2 = "--\nsig body 2 äöüß " + suffix group_name1 = 'group name 1 ' + suffix group_name2 = 'group name 2 ' + suffix group_name3 = 'group name 3 ' + suffix @browser = browser_instance login( username: 'master@example.com', password: 'test', url: browser_url, ) tasks_close_all() # # create groups and signatures # # create signatures signature_create( data: { name: signature_name1, body: signature_body1, }, ) signature_create( data: { name: signature_name2, body: signature_body2, }, ) # create groups group_create( data: { name: group_name1, signature: signature_name1, member: [ 'master@example.com' ], } ) group_create( data: { name: group_name2, signature: signature_name2, member: [ 'master@example.com' ], } ) group_create( data: { name: group_name3, member: [ 'master@example.com' ], } ) # # check signature in new ticket # # reload instances to get new group permissions reload() # create ticket ticket_create( data: { customer: 'nicole', group: 'Users', title: 'some subject 5 - 123äöü', body: 'some body 5 - 123äöü', }, do_not_submit: true, ) # select group select( css: '.active [name="group_id"]', value: group_name1, ) # check content match( css: '.active [data-name="body"]', value: 'some body 5', ) # check signature match_not( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match_not( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) # select create channel click( css: '.active [data-type="email-out"]', ) # group 1 is still selected # check content match( css: '.active [data-name="body"]', value: 'some body 5', ) # check signature match( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match_not( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) # select group select( css: '.active [name="group_id"]', value: group_name2, ) # check content match( css: '.active [data-name="body"]', value: 'some body 5', ) # check signature match_not( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) # select group select( css: '.active [name="group_id"]', value: group_name3, ) # check content match( css: '.active [data-name="body"]', value: 'some body 5', ) # check signature match_not( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match_not( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) # select group select( css: '.active [name="group_id"]', value: group_name1, ) # check content match( css: '.active [data-name="body"]', value: 'some body 5', ) # check signature match( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match_not( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) # select create channel click( css: '.active [data-type="phone-out"]', ) # check content match( css: '.active [data-name="body"]', value: 'some body 5', ) # check signature match_not( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match_not( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) # # check signature in zoom ticket # ticket_create( data: { customer: 'nicole', group: group_name1, title: 'some subject 5/2 - 123äöü', body: 'some body 5/2 - 123äöü', }, ) # execute reply click( css: '.active [data-type="emailReply"]', ) # check if signature exists match( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match_not( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) # update group2 select( css: '.active [name="group_id"]', value: group_name2, ) # execute reply sleep 5 # time to recognice form changes click( css: '.active [data-type="emailReply"]', ) # check if signature exists match_not( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) # discard changes sleep 2 click( css: '.active .js-reset', ) sleep 3 # check if signature exists match_not( css: '.active [data-name="body"]', value: signature_body1, no_quote: true, ) match_not( css: '.active [data-name="body"]', value: signature_body2, no_quote: true, ) end end