require 'rails_helper' RSpec.describe 'Ticket zoom', type: :system do describe 'owner auto-assignment' do let!(:ticket) { create(:ticket, group: Group.find_by(name: 'Users'), state: Ticket::State.find_by(name: 'new')) } let!(:session_user) { User.find_by(login: 'master@example.com') } context 'for agent disabled' do before do Setting.set('ticket_auto_assignment', false) Setting.set('ticket_auto_assignment_selector', { condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:work_on).pluck(:id) } } }) Setting.set('ticket_auto_assignment_user_ids_ignore', []) end it 'do not assign ticket to current session user' do refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'for agent enabled' do before do Setting.set('ticket_auto_assignment', true) Setting.set('ticket_auto_assignment_selector', { condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:work_on).pluck(:id) } } }) end context 'with empty "ticket_auto_assignment_user_ids_ignore"' do it 'assigns ticket to current session user' do refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('.content.active select[name=owner_id]') expect(page).to have_select('owner_id', selected: session_user.fullname, options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" (as integer)' do it 'assigns ticket not to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', session_user.id) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" (as string)' do it 'assigns ticket not to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', session_user.id.to_s) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" (as [integer])' do it 'assigns ticket not to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', [session_user.id]) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" (as [string])' do it 'assigns ticket not to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', [session_user.id.to_s]) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: '-', options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end context 'with "ticket_auto_assignment_user_ids_ignore" and other user ids' do it 'assigns ticket to current session user' do Setting.set('ticket_auto_assignment_user_ids_ignore', [99_999, 999_999]) refresh visit "#ticket/zoom/#{ticket.id}" within(:active_content) do expect(page).to have_css('select[name=owner_id]') expect(page).to have_select('owner_id', selected: session_user.fullname, options: ['-', 'Agent 1 Test', 'Test Master Agent']) end end end end end context 'when ticket has an attachment' do let(:group) { Group.find_by(name: 'Users') } let(:ticket) { create(:ticket, group: group) } let(:article) { create(:ticket_article, ticket: ticket) } let(:attachment_name) { 'some_file.txt' } before do Store.add( object: 'Ticket::Article', o_id: article.id, data: 'some content', filename: attachment_name, preferences: { 'Content-Type' => 'text/plain', }, created_by_id: 1, ) end context 'article was already forwarded once' do before do visit "#ticket/zoom/#{ticket.id}" within(:active_content) do find('a[data-type=emailForward]').click click('.js-reset') have_no_css('.js-reset') end end it 'adds attachments when forwarding multiple times' do within(:active_content) do find('a[data-type=emailForward]').click end within('.js-writeArea') do expect(page).to have_text attachment_name end end end end context 'replying' do context 'Group without signature' do let(:ticket) { create(:ticket) } let(:current_user) { create(:agent_user, password: 'test', groups: [ticket.group]) } before do # initial article to reply to create(:ticket_article, ticket: ticket) end it 'ensures that text input opens on multiple replies', authenticated: -> { current_user } do visit "ticket/zoom/#{ticket.id}" 2.times do |article_offset| articles_existing = 1 articles_expected = articles_existing + (article_offset + 1) all('a[data-type=emailReply]').last.click # wait till input box expands completely find('.attachmentPlaceholder-label').in_fixed_postion expect(page).not_to have_css('.attachmentPlaceholder-hint', wait: 0) find('.articleNewEdit-body').send_keys('Some reply') click '.js-submit' expect(page).to have_css('.ticket-article-item', count: articles_expected) end end end end end