# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/ require 'net/imap' class Channel::Driver::Imap < Channel::EmailParser def fetchable?(_channel) true end =begin fetch emails from IMAP account instance = Channel::Driver::Imap.new result = instance.fetch(params[:inbound][:options], channel, 'verify', subject_looking_for) returns { result: 'ok', fetched: 123, notice: 'e. g. message about to big emails in mailbox', } check if connect to IMAP account is possible, return count of mails in mailbox instance = Channel::Driver::Imap.new result = instance.fetch(params[:inbound][:options], channel, 'check') returns { result: 'ok', content_messages: 123, } verify IMAP account, check if search email is in there instance = Channel::Driver::Imap.new result = instance.fetch(params[:inbound][:options], channel, 'verify', subject_looking_for) returns { result: 'ok', # 'verify not ok' } example params = { host: 'outlook.office365.com', user: 'xxx@znuny.onmicrosoft.com', password: 'xxx', } channel = Channel.last instance = Channel::Driver::Imap.new result = instance.fetch(params, channel, 'verify') =end def fetch (options, channel, check_type = '', verify_string = '') ssl = true port = 993 if options.key?(:ssl) && options[:ssl] == false ssl = false port = 143 end if options.key?(:port) && !options[:port].empty? port = options[:port] # disable ssl for non ssl ports if port == 143 && !options.key?(:ssl) ssl = false end end Rails.logger.info "fetching imap (#{options[:host]}/#{options[:user]} port=#{port},ssl=#{ssl})" # on check, reduce open_timeout to have faster probing timeout = 30 if check_type == 'check' timeout = 6 end Timeout.timeout(timeout) do @imap = Net::IMAP.new(options[:host], port, ssl, nil, false) end @imap.login(options[:user], options[:password]) # select folder if !options[:folder] || options[:folder].empty? @imap.select('INBOX') else @imap.select(options[:folder]) end # sort messages by date on server (if not supported), if not fetch messages via search (first in, first out) begin message_ids = @imap.sort(['DATE'], ['ALL'], 'US-ASCII') rescue message_ids = @imap.search(['ALL']) end # check mode only if check_type == 'check' Rails.logger.info 'check only mode, fetch no emails' content_max_check = 2 content_messages = 0 # check messages message_ids.each do |message_id| message_meta = @imap.fetch(message_id, ['RFC822.HEADER'])[0].attr # check how many content messages we have, for notice used header = message_meta['RFC822.HEADER'] if header && header !~ /x-zammad-ignore/i content_messages += 1 break if content_max_check < content_messages end end if content_messages >= content_max_check content_messages = message_ids.count end disconnect return { result: 'ok', content_messages: content_messages, } end # reverse message order to increase performance if check_type == 'verify' Rails.logger.info "verify mode, fetch no emails #{verify_string}" message_ids.reverse! # check for verify message message_ids.each do |message_id| message_meta = @imap.fetch(message_id, ['ENVELOPE'])[0].attr # check if verify message exists subject = message_meta['ENVELOPE'].subject next if !subject next if subject !~ /#{verify_string}/ Rails.logger.info " - verify email #{verify_string} found" @imap.store(message_id, '+FLAGS', [:Deleted]) @imap.expunge() disconnect return { result: 'ok', } end disconnect return { result: 'verify not ok', } end # fetch regular messages count_all = message_ids.count count = 0 count_fetched = 0 notice = '' message_ids.each do |message_id| count += 1 Rails.logger.info " - message #{count}/#{count_all}" #Rails.logger.info msg.to_s message_meta = @imap.fetch(message_id, ['RFC822.SIZE', 'FLAGS', 'INTERNALDATE'])[0] # ignore to big messages max_message_size = Setting.get('postmaster_max_size').to_f real_message_size = message_meta.attr['RFC822.SIZE'].to_f / 1024 / 1024 if real_message_size > max_message_size info = " - ignore message #{count}/#{count_all} - because message is too big (is:#{real_message_size} MB/max:#{max_message_size} MB)" Rails.logger.info info notice += "#{info}\n" next end # ignore deleted messages if message_meta.attr['FLAGS'].include?(:Deleted) Rails.logger.info " - ignore message #{count}/#{count_all} - because message has already delete flag" next end # delete email from server after article was created msg = @imap.fetch(message_id, 'RFC822')[0].attr['RFC822'] next if !msg process(channel, msg, false) @imap.store(message_id, '+FLAGS', [:Deleted]) count_fetched += 1 end @imap.expunge() disconnect if count.zero? Rails.logger.info ' - no message' end Rails.logger.info 'done' { result: 'ok', fetched: count_fetched, notice: notice, } end def disconnect return if !@imap @imap.disconnect() end end