# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/ module Ticket::Subject =begin build new subject with ticket number in there ticket = Ticket.find(123) result = ticket.subject_build('some subject') returns result = "[Ticket#1234567] some subject" =end def subject_build (subject) # clena subject subject = self.subject_clean(subject) ticket_hook = Setting.get('ticket_hook') ticket_hook_divider = Setting.get('ticket_hook_divider') # none position if Setting.get('ticket_hook_position') == 'none' return subject end # right position if Setting.get('ticket_hook_position') == 'right' return subject + " [#{ticket_hook}#{ticket_hook_divider}#{self.number}] " end # left position return "[#{ticket_hook}#{ticket_hook_divider}#{self.number}] " + subject end =begin clean subject remove ticket number and other not needed chars ticket = Ticket.find(123) result = ticket.subject_clean('[Ticket#1234567] some subject') returns result = "some subject" =end def subject_clean (subject) ticket_hook = Setting.get('ticket_hook') ticket_hook_divider = Setting.get('ticket_hook_divider') ticket_subject_size = Setting.get('ticket_subject_size') # remove all possible ticket hook formats with [] subject = subject.gsub /\[#{ticket_hook}: #{self.number}\](\s+?|)/, '' subject = subject.gsub /\[#{ticket_hook}:#{self.number}\](\s+?|)/, '' subject = subject.gsub /\[#{ticket_hook}#{ticket_hook_divider}#{self.number}\](\s+?|)/, '' # remove all possible ticket hook formats without [] subject = subject.gsub /#{ticket_hook}: #{self.number}(\s+?|)/, '' subject = subject.gsub /#{ticket_hook}:#{self.number}(\s+?|)/, '' subject = subject.gsub /#{ticket_hook}#{ticket_hook_divider}#{self.number}(\s+?|)/, '' # remove leading "..:\s" and "..[\d+]:\s" e. g. "Re: " or "Re[5]: " subject = subject.gsub /^(..(\[\d+\])?:\s)+/, '' # resize subject based on config if subject.length > ticket_subject_size.to_i subject = subject[ 0, ticket_subject_size.to_i ] + '[...]' end subject end end