# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/ class Sequencer class Unit module Import module Kayako module Case class StateId < Sequencer::Unit::Common::Provider::Named uses :resource private def state_id ::Ticket::State.select(:id).find_by(name: local).id end def local mapping.fetch(resource['status']['type'], 'open') end def mapping { 'NEW' => 'new', 'OPEN' => 'open', 'PENDING' => 'pending reminder', 'COMPLETED' => 'closed', 'CLOSED' => 'closed', 'CUSTOM' => 'open', }.freeze end end end end end end end