do($ = window.jQuery, window) -> # Define the plugin class class ZammadChat defaults: invitationPhrase: 'Chat with us!' agentPhrase: '%%agent%% is helping you' show: true target: $('body') isOpen: false blinkOnlineInterval: null stopBlinOnlineStateTimeout: null showTimeEveryXMinutes: 1 lastTimestamp: null lastAddedType: null inputTimeout: null isTyping: false isOnline: true strings: 'Online': 'Online' 'Offline': 'Offline' 'Connecting': 'Connecting' 'Connection re-established': 'Connection re-established' 'Today': 'Today' T: (string) -> return @strings[string] view: (name) -> return window.zammadChatTemplates[name] constructor: (el, options) -> @options = $.extend {}, @defaults, options @el = $(@view('chat')()) @options.target.append @el @setAgentOnlineState @isOnline @show() if @options.show @el.find('.zammad-chat-header').click @toggle @el.find('.zammad-chat-controls').on 'submit', @onSubmit @el.find('.zammad-chat-input').on( keydown: @checkForEnter input: @onInput ).autoGrow { extraLine: false } checkForEnter: (event) => if not event.shiftKey and event.keyCode is 13 event.preventDefault() @sendMessage() onInput: => # remove unread-state from messages @el.find('.zammad-chat-message--unread') .removeClass 'zammad-chat-message--unread' clearTimeout(@inputTimeout) if @inputTimeout # fire typingEnd after 5 seconds @inputTimeout = setTimeout @onTypingEnd, 5000 @onTypingStart() if @isTyping onTypingStart: -> # send typing start event @isTyping = true onTypingEnd: => # send typing end event @isTyping = false onSubmit: (event) => event.preventDefault() @sendMessage() sendMessage: -> message = @el.find('.zammad-chat-input').val() if message messageElement = @view('message') message: message from: 'customer' @maybeAddTimestamp() # add message before message typing loader if @el.find('.zammad-chat-message--typing').size() @lastAddedType = 'typing-placeholder' @el.find('.zammad-chat-message--typing').before messageElement else @lastAddedType = 'message--customer' @el.find('.zammad-chat-body').append messageElement @el.find('.zammad-chat-input').val('') @scrollToBottom() @isTyping = false # send message event receiveMessage: (message) => # hide writing indicator @onAgentTypingEnd() @maybeAddTimestamp() @lastAddedType = 'message--agent' unread = document.hidden ? " zammad-chat-message--unread" : "" @el.find('.zammad-chat-body').append @view('message') message: message from: 'agent' @scrollToBottom() toggle: => if @isOpen then @close() else @open() open: -> @el .addClass('zammad-chat-is-open') .animate { bottom: 0 }, 500, @onOpenAnimationEnd onOpenAnimationEnd: => @isOpen = true setTimeout @onConnectionEstablished, 1180 setTimeout @onAgentTypingStart, 2000 setTimeout @receiveMessage, 5000, "Hello! How can I help you?" @connect() close: -> remainerHeight = @el.height() - @el.find('.zammad-chat-header').outerHeight() @el.animate { bottom: -remainerHeight }, 500, onCloseAnimationEnd onCloseAnimationEnd: => @el.removeClass('zammad-chat-is-open') @disconnect() @isOpen = false hide: -> @el.removeClass('zammad-chat-is-visible') show: -> @el.addClass('zammad-chat-is-visible') remainerHeight = @el.height() - @el.find('.zammad-chat-header').outerHeight() @el.css 'bottom', -remainerHeight onAgentTypingStart: => # never display two loaders return if @el.find('.zammad-chat-message--typing').size() @maybeAddTimestamp() @el.find('.zammad-chat-body').append @view('typingIndicator')() @scrollToBottom() onAgentTypingEnd: => @el.find('.zammad-chat-message--typing').remove() maybeAddTimestamp: -> timestamp = Date.now() if !@lastTimestamp or (timestamp - @lastTimestamp) > @showTimeEveryXMinutes * 60000 label = @T('Today') time = new Date().toTimeString().substr 0,5 if @lastAddedType is 'timestamp' # update last time @updateLastTimestamp label, time @lastTimestamp = timestamp else # add new timestamp @addStatus label, time @lastTimestamp = timestamp @lastAddedType = 'timestamp' updateLastTimestamp: (label, time) -> @el.find('.zammad-chat-body') .find('.zammad-chat-status') .last() .replaceWith @view('status') label: label time: time addStatus: (label, time) -> @el.find('.zammad-chat-body').append @view('status') label: label time: time scrollToBottom: -> @el.find('.zammad-chat-body').scrollTop($('.zammad-chat-body').prop('scrollHeight')) connect: -> reconnect: => # set status to connecting @lastAddedType = 'status' @el.find('.zammad-chat-agent-status').attr('data-status', 'connecting').text @T('Connecting') @addStatus @T('Connection lost') onConnectionReestablished: => # set status back to online @lastAddedType = 'status' @el.find('.zammad-chat-agent-status').attr('data-status', 'online').text @T('Online') @addStatus @T('Connection re-established') disconnect: -> @el.find('.zammad-chat-loader').removeClass('zammad-chat-is-hidden'); @el.find('.zammad-chat-welcome').removeClass('zammad-chat-is-hidden'); @el.find('.zammad-chat-agent').addClass('zammad-chat-is-hidden'); @el.find('.zammad-chat-agent-status').addClass('zammad-chat-is-hidden'); onConnectionEstablished: => @el.find('.zammad-chat-loader').addClass('zammad-chat-is-hidden'); @el.find('.zammad-chat-welcome').addClass('zammad-chat-is-hidden'); @el.find('.zammad-chat-agent').removeClass('zammad-chat-is-hidden'); @el.find('.zammad-chat-agent-status').removeClass('zammad-chat-is-hidden'); @el.find('.zammad-chat-input').focus(); setAgentOnlineState: (state) => @isOnline = state @el .find('.zammad-chat-agent-status') .toggleClass('zammad-chat-is-online', state) .text if state then @T('Online') else @T('Offline') $(document).ready -> window.zammadChat = new ZammadChat()