# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/ class TicketArticlesController < ApplicationController before_action :authentication_check # GET /articles def index permission_check('admin') model_index_render(Ticket::Article, params) end # GET /articles/1 def show # permission check article = Ticket::Article.find(params[:id]) article_permission(article) if params[:expand] result = article.attributes_with_relation_names # add attachments result[:attachments] = article.attachments render json: result, status: :ok return end if params[:full] full = Ticket::Article.full(params[:id]) render json: full return end render json: article.attributes_with_relation_names end # GET /ticket_articles/by_ticket/1 def index_by_ticket # permission check ticket = Ticket.find(params[:id]) ticket_permission(ticket) articles = [] if params[:expand] ticket.articles.each { |article| # ignore internal article if customer is requesting next if article.internal == true && current_user.permissions?('ticket.customer') result = article.attributes_with_relation_names # add attachments result[:attachments] = article.attachments articles.push result } render json: articles, status: :ok return end if params[:full] assets = {} record_ids = [] ticket.articles.each { |article| # ignore internal article if customer is requesting next if article.internal == true && current_user.permissions?('ticket.customer') record_ids.push article.id assets = article.assets({}) } render json: { record_ids: record_ids, assets: assets, } return end ticket.articles.each { |article| # ignore internal article if customer is requesting next if article.internal == true && current_user.permissions?('ticket.customer') articles.push article.attributes_with_relation_names } render json: articles end # POST /articles def create form_id = params[:form_id] clean_params = Ticket::Article.param_association_lookup(params) clean_params = Ticket::Article.param_cleanup(clean_params, true) article = Ticket::Article.new(clean_params) # permission check article_permission(article) # find attachments in upload cache if form_id article.attachments = Store.list( object: 'UploadCache', o_id: form_id, ) end if article.save # remove attachments from upload cache Store.remove( object: 'UploadCache', o_id: form_id, ) render json: article, status: :created else render json: article.errors, status: :unprocessable_entity end end # PUT /articles/1 def update # permission check article = Ticket::Article.find(params[:id]) article_permission(article) clean_params = Ticket::Article.param_association_lookup(params) clean_params = Ticket::Article.param_cleanup(clean_params, true) if article.update_attributes(clean_params) render json: article, status: :ok else render json: article.errors, status: :unprocessable_entity end end # DELETE /articles/1 def destroy article = Ticket::Article.find(params[:id]) article_permission(article) article.destroy head :ok end # DELETE /ticket_attachment_upload def ticket_attachment_upload_delete if params[:store_id] Store.remove_item(params[:store_id]) render json: { success: true, } return elsif params[:form_id] Store.remove( object: 'UploadCache', o_id: params[:form_id], ) render json: { success: true, } return end render json: { message: 'No such store_id or form_id!' }, status: :unprocessable_entity end # POST /ticket_attachment_upload def ticket_attachment_upload_add # store file file = params[:File] content_type = file.content_type if !content_type || content_type == 'application/octet-stream' content_type = if MIME::Types.type_for(file.original_filename).first MIME::Types.type_for(file.original_filename).first.content_type else 'application/octet-stream' end end headers_store = { 'Content-Type' => content_type } store = Store.add( object: 'UploadCache', o_id: params[:form_id], data: file.read, filename: file.original_filename, preferences: headers_store ) # return result render json: { success: true, data: { store_id: store.id, filename: file.original_filename, size: store.size, } } end # GET /ticket_attachment/:ticket_id/:article_id/:id def attachment # permission check ticket = Ticket.lookup(id: params[:ticket_id]) if !ticket_permission(ticket) raise Exceptions::NotAuthorized, 'No such ticket.' end article = Ticket::Article.find(params[:article_id]) if ticket.id != article.ticket_id raise Exceptions::NotAuthorized, 'No access, article_id/ticket_id is not matching.' end list = article.attachments || [] access = false list.each { |item| if item.id.to_i == params[:id].to_i access = true end } raise Exceptions::NotAuthorized, 'Requested file id is not linked with article_id.' if !access # find file file = Store.find(params[:id]) send_data( file.content, filename: file.filename, type: file.preferences['Content-Type'] || file.preferences['Mime-Type'], disposition: 'inline' ) end # GET /ticket_article_plain/1 def article_plain # permission check article = Ticket::Article.find(params[:id]) article_permission(article) list = Store.list( object: 'Ticket::Article::Mail', o_id: params[:id], ) # find file return if !list file = Store.find(list.first) send_data( file.content, filename: file.filename, type: 'message/rfc822', disposition: 'inline' ) end end