# Change Log ## [5.0.0](https://github.com/zammad/zammad/tree/5.0.0) (2021-10-05) [Full Changelog](https://github.com/zammad/zammad/compare/4.1.0...5.0.0) **Implemented enhancements:** - Core Workflow: Add organization condition attributes for object User [3779](https://github.com/zammad/zammad/issues/3779) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - No script content (e. g. javascript) in emails [3365](https://github.com/zammad/zammad/issues/3365) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)] - Read-only custom objects [2102](https://github.com/zammad/zammad/issues/2102) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[object manager attribute](https://github.com/zammad/zammad/labels/object manager attribute)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Granular admin permission for google channel is missing [3194](https://github.com/zammad/zammad/issues/3194) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] - Use country codes (e.g. `DE` or `ES`) for knowledgebase answer selection [3574](https://github.com/zammad/zammad/issues/3574) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] - New email account expert view cannot be opened without filling in all fields [3137](https://github.com/zammad/zammad/issues/3137) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - Don't provide option to create API-Token if authentication via API token is disabled [3168](https://github.com/zammad/zammad/issues/3168) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - Define default "stay on tab" / "close tab" behavior [257](https://github.com/zammad/zammad/issues/257) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Space after ticket hook in ticket/zoom [3265](https://github.com/zammad/zammad/issues/3265) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] - Enhance LDAP login to not affect "failed logins" [2389](https://github.com/zammad/zammad/issues/2389) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[LDAP](https://github.com/zammad/zammad/labels/LDAP)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Detect Jira follow-ups [3695](https://github.com/zammad/zammad/issues/3695) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)] - csv import example file download (organizations) is empty [3514](https://github.com/zammad/zammad/issues/3514) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] - Add bulk option to extended search [445](https://github.com/zammad/zammad/issues/445) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - MessageBird integration [3672](https://github.com/zammad/zammad/issues/3672) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Add attachment via Trigger and scheduler if wanted by admin [2485](https://github.com/zammad/zammad/issues/2485) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[admin area](https://github.com/zammad/zammad/labels/admin area)] [[trigger](https://github.com/zammad/zammad/labels/trigger)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Tag KB Answers [2612](https://github.com/zammad/zammad/issues/2612) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] - Backtrace lines pollute log [3556](https://github.com/zammad/zammad/issues/3556) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[authentication](https://github.com/zammad/zammad/labels/authentication)] - Visualise locked users in UI and make them unlock-able for admin [2565](https://github.com/zammad/zammad/issues/2565) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Representation of inactive customers and orgnizations [3302](https://github.com/zammad/zammad/issues/3302) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - No possibility to enforce auto response if one of the blocking auto response mail header exists [3667](https://github.com/zammad/zammad/issues/3667) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)] - REST doc of Online Notification controler is outdated/wrong and expand param is missing. [3635](https://github.com/zammad/zammad/issues/3635) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] - Scroll background instead of foreground [978](https://github.com/zammad/zammad/issues/978) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)] - Log if a active user (in UI) has been logged out due to SessionTimeout [3614](https://github.com/zammad/zammad/issues/3614) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] - The rake task `zammad:package:migrate` does not execute migrations for linked packages. [3606](https://github.com/zammad/zammad/issues/3606) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[developer experience](https://github.com/zammad/zammad/labels/developer experience)] - Accept 2xx as response for requests in UserAgent [3573](https://github.com/zammad/zammad/pull/3573) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] - Don't fail job is `deletable_id` is no longer available [3536](https://github.com/zammad/zammad/issues/3536) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[data privacy](https://github.com/zammad/zammad/labels/data privacy)] - Add console output for searchindex rebuild status [3562](https://github.com/zammad/zammad/issues/3562) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] - Display minutes for session timeouts instead of seconds [3575](https://github.com/zammad/zammad/issues/3575) [[enhancement](https://github.com/zammad/zammad/labels/enhancement)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[admin area](https://github.com/zammad/zammad/labels/admin area)] **Fixed bugs:** - Inconstant alignment in the listing of attachments/submit button in new article area [3773](https://github.com/zammad/zammad/issues/3773) [[bug](https://github.com/zammad/zammad/labels/bug)] - Improve contrasts in answer search for articles [3783](https://github.com/zammad/zammad/issues/3783) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] - escaped 'Set fixed' workflows don't refresh set values on active ticket sessions [3757](https://github.com/zammad/zammad/issues/3757) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - ObjectManager Attribute without screen attribute causes CoreWorkflows migration to fail [3781](https://github.com/zammad/zammad/issues/3781) [[bug](https://github.com/zammad/zammad/labels/bug)] [[migration / update](https://github.com/zammad/zammad/labels/migration / update)] - Zammad preflight check warning output causes Syntax-Error in postinstall.sh and failing installation [2674](https://github.com/zammad/zammad/issues/2674) [[bug](https://github.com/zammad/zammad/labels/bug)] [[migration / update](https://github.com/zammad/zammad/labels/migration / update)] - Shared organization issue (Create your first ticket) [2780](https://github.com/zammad/zammad/issues/2780) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] - Force users to reload after system migration [3776](https://github.com/zammad/zammad/issues/3776) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Unable to cancel attachment upload [2351](https://github.com/zammad/zammad/issues/2351) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - [BUG] miss spell in db/migrate/20210923172256_issue_2619_kb_header_link_color.rb [3777](https://github.com/zammad/zammad/issues/3777) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[migration / update](https://github.com/zammad/zammad/labels/migration / update)] - KB header and footer link-color not changeable [2619](https://github.com/zammad/zammad/issues/2619) [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] [[specification required](https://github.com/zammad/zammad/labels/specification required)] [[theming / skinning](https://github.com/zammad/zammad/labels/theming / skinning)] - Syntax errors break scheduler job for good [3028](https://github.com/zammad/zammad/issues/3028) [[bug](https://github.com/zammad/zammad/labels/bug)] - Existing tickets: New article modal with padding-left: 0; padding-right: 0; [3772](https://github.com/zammad/zammad/issues/3772) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[regression](https://github.com/zammad/zammad/labels/regression)] - Possible race condition causing OTRS import to fail [3765](https://github.com/zammad/zammad/issues/3765) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - Incorrect alignment in the listing of attachments when creating a ticket [3746](https://github.com/zammad/zammad/issues/3746) [[bug](https://github.com/zammad/zammad/labels/bug)] - Saved conditions break on selections without reloading [3758](https://github.com/zammad/zammad/issues/3758) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Misleading view of user icons which are on vacation and disabled [3075](https://github.com/zammad/zammad/issues/3075) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] - User with user_id 1 is show in admin interface (which should not) [3755](https://github.com/zammad/zammad/issues/3755) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] - Unable to close tickets in certran cases if core workflow is used [3710](https://github.com/zammad/zammad/issues/3710) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Login failed after upgrade to zammad 5.0 [3759](https://github.com/zammad/zammad/issues/3759) [[bug](https://github.com/zammad/zammad/labels/bug)] [[blocker](https://github.com/zammad/zammad/labels/blocker)] [[migration / update](https://github.com/zammad/zammad/labels/migration / update)] - Unable to create a ticket in web app if default for additional boolean value is FALSE [3762](https://github.com/zammad/zammad/issues/3762) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - User search / selection does not always work if you want to correct your search [3696](https://github.com/zammad/zammad/issues/3696) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Unable to create new organization [3751](https://github.com/zammad/zammad/issues/3751) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Core Workflow "is not" operator is working unexpected [3752](https://github.com/zammad/zammad/issues/3752) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - scrollPageHeader disappears when answering via email [3736](https://github.com/zammad/zammad/issues/3736) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - Scheduler ignores "disable notifications == no" [3684](https://github.com/zammad/zammad/issues/3684) [[bug](https://github.com/zammad/zammad/labels/bug)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Notes on existing ticks are discarded by editing profile settings [3088](https://github.com/zammad/zammad/issues/3088) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - Owner selection empty or pending reminder data picker not shown if customer field has content but no customer is selected (in ticket create screen) [3743](https://github.com/zammad/zammad/issues/3743) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Removal of Microsoft365-Channel not possible via UI when having no email address relation [3741](https://github.com/zammad/zammad/issues/3741) [[bug](https://github.com/zammad/zammad/labels/bug)] [[channel](https://github.com/zammad/zammad/labels/channel)] - Removal of Google-Channel not possible via UI when having a normal email channel of same account [3203](https://github.com/zammad/zammad/issues/3203) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[channel](https://github.com/zammad/zammad/labels/channel)] - Core-Workflow: Option manipulation of boolean attributes not possible [3740](https://github.com/zammad/zammad/issues/3740) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Core Workflow: Show hidden attributes on group selection (ticket edit) [3739](https://github.com/zammad/zammad/issues/3739) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - OTRS migration doesn't import article creation time [3235](https://github.com/zammad/zammad/issues/3235) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - Spaces stay URL-encoded when going back to search results on KB for agents [3378](https://github.com/zammad/zammad/issues/3378) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] - Not working unpack of mail body if decrypted body is in signed-data attachment [3705](https://github.com/zammad/zammad/issues/3705) [[bug](https://github.com/zammad/zammad/labels/bug)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)] - It should be possible to show attributes which are configured `shown` false [3726](https://github.com/zammad/zammad/issues/3726) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - admin.core_workflow permission is missing [3732](https://github.com/zammad/zammad/issues/3732) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - AttributeManager doesn't display boolean default values within the UI [3271](https://github.com/zammad/zammad/issues/3271) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[object manager attribute](https://github.com/zammad/zammad/labels/object manager attribute)] - Spaces in front of mentions can cause partly content removal [3717](https://github.com/zammad/zammad/issues/3717) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Drop files here not disappearing after dropping a file [3725](https://github.com/zammad/zammad/issues/3725) [[bug](https://github.com/zammad/zammad/labels/bug)] [[regression](https://github.com/zammad/zammad/labels/regression)] - ⚙ -> Manage -> Calendars -> Edit: "Subscribe to public holidays in" sorted wrong [2528](https://github.com/zammad/zammad/issues/2528) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - Pending reminder notifications are not sent if ticket is opened in tab [2931](https://github.com/zammad/zammad/issues/2931) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)] - Fields are falsey displayed as mandatory if they contain historic screen values [3721](https://github.com/zammad/zammad/issues/3721) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - `ticket.customer_id` is `current_user` breaks email fetching [3503](https://github.com/zammad/zammad/issues/3503) [[bug](https://github.com/zammad/zammad/labels/bug)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] - Scheduler jobs don't ensure current ticket information if they're running a long time [3329](https://github.com/zammad/zammad/issues/3329) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - groups selection for customer panel is not working anymore (with core workflows) [3713](https://github.com/zammad/zammad/issues/3713) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Scheduler Time offset [457](https://github.com/zammad/zammad/issues/457) [[bug](https://github.com/zammad/zammad/labels/bug)] [[trigger](https://github.com/zammad/zammad/labels/trigger)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - "Warten auf Erinnerung" - Inconsistent timestamps [2366](https://github.com/zammad/zammad/issues/2366) [[bug](https://github.com/zammad/zammad/labels/bug)] - Ical escaltion update the calendar entry to 2:00 am [2157](https://github.com/zammad/zammad/issues/2157) [[bug](https://github.com/zammad/zammad/labels/bug)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Inheritance of out of office settings [3694](https://github.com/zammad/zammad/issues/3694) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Core worflow perform action "select" should not make multiple values selectable [3712](https://github.com/zammad/zammad/issues/3712) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Setting for CheckMK not saved in zammad [3707](https://github.com/zammad/zammad/issues/3707) [[bug](https://github.com/zammad/zammad/labels/bug)] - Any user can be set as a replacement for out of office [2293](https://github.com/zammad/zammad/issues/2293) [[bug](https://github.com/zammad/zammad/labels/bug)] [[personal settings/menu](https://github.com/zammad/zammad/labels/personal settings/menu)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Core Workflow Implementation [3709](https://github.com/zammad/zammad/issues/3709) [[feature backlog](https://github.com/zammad/zammad/labels/feature backlog)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[core](https://github.com/zammad/zammad/labels/core)] [[core workflows](https://github.com/zammad/zammad/labels/core workflows)] - Can't remove auto assignment timeout [2544](https://github.com/zammad/zammad/issues/2544) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Assign Follow ups has no affect [2455](https://github.com/zammad/zammad/issues/2455) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - The calendar shows Chilean holidays one day in advance [3706](https://github.com/zammad/zammad/issues/3706) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[regression](https://github.com/zammad/zammad/labels/regression)] - Organization removal does not clear organization_id from Tickets [3703](https://github.com/zammad/zammad/issues/3703) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[regression](https://github.com/zammad/zammad/labels/regression)] - Merge not possible with not set, required attributes [2634](https://github.com/zammad/zammad/issues/2634) [[bug](https://github.com/zammad/zammad/labels/bug)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[object manager attribute](https://github.com/zammad/zammad/labels/object manager attribute)] - Merging tickets doesn’t trigger notification for target ticket [3105](https://github.com/zammad/zammad/issues/3105) [[bug](https://github.com/zammad/zammad/labels/bug)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] - One of DB migrations timestamp breaks migrations queue [3702](https://github.com/zammad/zammad/issues/3702) [[bug](https://github.com/zammad/zammad/labels/bug)] - Tags in ticket create screen displayed wrong [3701](https://github.com/zammad/zammad/issues/3701) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[regression](https://github.com/zammad/zammad/labels/regression)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] - Custom date attributes provide inconsistent sorting within grouping [3663](https://github.com/zammad/zammad/issues/3663) [[bug](https://github.com/zammad/zammad/labels/bug)] [[overviews](https://github.com/zammad/zammad/labels/overviews)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Mix of binary encoded ISO-8859-1 data in header fields (e.g. to) fails mail processing [3697](https://github.com/zammad/zammad/issues/3697) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)] - Zammad sends mails even though there is no email address visible in TO or CC fields (any more) [3554](https://github.com/zammad/zammad/issues/3554) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - Error 500 / zammad {"error":" 123456 is out of range for ActiveModel::Type::Integer with limit 4 bytes"} [3647](https://github.com/zammad/zammad/issues/3647) [[bug](https://github.com/zammad/zammad/labels/bug)] - Default value not set for attributes of type input, select, tree_select, richtext, textarea, checkbox [1653](https://github.com/zammad/zammad/issues/1653) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[object manager attribute](https://github.com/zammad/zammad/labels/object manager attribute)] - When replying, quote article content only [3539](https://github.com/zammad/zammad/issues/3539) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Trigger ignores changes on some Ticket attributes [3428](https://github.com/zammad/zammad/issues/3428) [[bug](https://github.com/zammad/zammad/labels/bug)] [[trigger](https://github.com/zammad/zammad/labels/trigger)] - KB search does not allow pagination on endpoint [3068](https://github.com/zammad/zammad/issues/3068) [[bug](https://github.com/zammad/zammad/labels/bug)] [[API](https://github.com/zammad/zammad/labels/API)] [[search](https://github.com/zammad/zammad/labels/search)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] - “You have not created a ticket yet” shown but I already have closed tickets [3053](https://github.com/zammad/zammad/issues/3053) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[overviews](https://github.com/zammad/zammad/labels/overviews)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[🚧 refactoring 2.0 🚧](https://github.com/zammad/zammad/labels/🚧 refactoring 2.0 🚧)] - Support HTML5 'required' attribute in forms [1890](https://github.com/zammad/zammad/pull/1890) - Freshdesk import works not with more then 30_000 tickets [3681](https://github.com/zammad/zammad/issues/3681) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - Pagination for knowledge base answer sorting breaks sorting [3660](https://github.com/zammad/zammad/issues/3660) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[admin area](https://github.com/zammad/zammad/labels/admin area)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] - Zendesk-Import `Connection reset by peer` cancels import [3583](https://github.com/zammad/zammad/issues/3583) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] [[waiting for feedback](https://github.com/zammad/zammad/labels/waiting for feedback)] - Prefer HTTP standard header "From" over custom "X-On-Behalf-Of" for impersonation [3113](https://github.com/zammad/zammad/issues/3113) [[API](https://github.com/zammad/zammad/labels/API)] [[help appreciated](https://github.com/zammad/zammad/labels/help appreciated)] [[authentication](https://github.com/zammad/zammad/labels/authentication)] [[hacktoberfest](https://github.com/zammad/zammad/labels/hacktoberfest)] [[:construction: refactoring :construction:](https://github.com/zammad/zammad/labels/:construction: refactoring :construction:)] [[specification required](https://github.com/zammad/zammad/labels/specification required)] [[good first issue](https://github.com/zammad/zammad/labels/good first issue)] [[deprecation](https://github.com/zammad/zammad/labels/deprecation)] - Do not send `domain` and migrate `domain` out of Google and Microsoft 365 channels [3669](https://github.com/zammad/zammad/issues/3669) [[bug](https://github.com/zammad/zammad/labels/bug)] [[channel](https://github.com/zammad/zammad/labels/channel)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - high organization user count relates to bad performance [3648](https://github.com/zammad/zammad/issues/3648) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[performance](https://github.com/zammad/zammad/labels/performance)] - Removing organizations removes user and ticket as well [3688](https://github.com/zammad/zammad/issues/3688) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Wrong user is used when "X-On-Behalf-Of” header value is an email that starts with digits [2851](https://github.com/zammad/zammad/issues/2851) [[bug](https://github.com/zammad/zammad/labels/bug)] [[API](https://github.com/zammad/zammad/labels/API)] - Allow out of office for one day without setting two days [3590](https://github.com/zammad/zammad/issues/3590) [[bug](https://github.com/zammad/zammad/labels/bug)] [[personal settings/menu](https://github.com/zammad/zammad/labels/personal settings/menu)] - FreshDesk Import doesn't pull in auto-assign domain(s) for organizations [3687](https://github.com/zammad/zammad/issues/3687) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - FreshDesk Import brings in all users as inactive [3689](https://github.com/zammad/zammad/issues/3689) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - KB Public UI icons are misspaced [3680](https://github.com/zammad/zammad/issues/3680) [[bug](https://github.com/zammad/zammad/labels/bug)] [[knowledge base](https://github.com/zammad/zammad/labels/knowledge base)] - FreshDesk Import Error - undefined method `body' for 10:Integer [3661](https://github.com/zammad/zammad/issues/3661) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - Cannot select multiple tickets in ticket overview with shift+click in Firefox [3449](https://github.com/zammad/zammad/issues/3449) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[overviews](https://github.com/zammad/zammad/labels/overviews)] - "Drop files here" drag area not always hiding [3460](https://github.com/zammad/zammad/issues/3460) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[help appreciated](https://github.com/zammad/zammad/labels/help appreciated)] - CTI Callerlog signaling hides "+" for new ticket if more than one user is found [2930](https://github.com/zammad/zammad/issues/2930) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)] - Zendesk URL check fails with Net::HTTPForbidden 403 error [3679](https://github.com/zammad/zammad/issues/3679) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - Mac Mail inline PDF destroys E-Mail-Body [2407](https://github.com/zammad/zammad/issues/2407) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[mail processing](https://github.com/zammad/zammad/labels/mail processing)] - Outdated urls on security page (third-party logins) [3627](https://github.com/zammad/zammad/issues/3627) [[bug](https://github.com/zammad/zammad/labels/bug)] - Duplicated article after bulk action was executed for newly created tickets without a browser refresh in between [3568](https://github.com/zammad/zammad/issues/3568) [[bug](https://github.com/zammad/zammad/labels/bug)] - Text Editor deletes text unrecoverably if quicktext was canceled with Ctrl+Backspace [2886](https://github.com/zammad/zammad/issues/2886) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)] - The defined ignored attributes in the popover context are not working [3668](https://github.com/zammad/zammad/issues/3668) [[bug](https://github.com/zammad/zammad/labels/bug)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)] - Ensure Upload Cache files are removed after grace period [3579](https://github.com/zammad/zammad/issues/3579) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Package installation fails because of too long file names [3666](https://github.com/zammad/zammad/issues/3666) [[bug](https://github.com/zammad/zammad/labels/bug)] - Package migrations fail on package installation or update due to codebase self-modification [3580](https://github.com/zammad/zammad/issues/3580) [[bug](https://github.com/zammad/zammad/labels/bug)] [[core](https://github.com/zammad/zammad/labels/core)] - saving Boolean field with empty values [2973](https://github.com/zammad/zammad/issues/2973) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - CTI-API should handle doubled requests better [3247](https://github.com/zammad/zammad/issues/3247) [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[CTI](https://github.com/zammad/zammad/labels/CTI)] [[specification required](https://github.com/zammad/zammad/labels/specification required)] - In some situations the chat button is visible without a active websocket connection [2258](https://github.com/zammad/zammad/issues/2258) [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)] - Fixes mistypes in article_view.coffee [3658](https://github.com/zammad/zammad/pull/3658) - Creating and editing users via office 365 failes with Image source is invalid [3617](https://github.com/zammad/zammad/issues/3617) [[bug](https://github.com/zammad/zammad/labels/bug)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - FreshDesk Import fails with timeout error [3653](https://github.com/zammad/zammad/issues/3653) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - Chat widget cannot load CSS on (sub)domains that contain "ws" characters [3654](https://github.com/zammad/zammad/issues/3654) [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)] - timezone issue with elasticsearch [2085](https://github.com/zammad/zammad/issues/2085) [[duplicate](https://github.com/zammad/zammad/labels/duplicate)] - Invalid html signature detection for exchange warning boxes [3571](https://github.com/zammad/zammad/issues/3571) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Searching for integer fields does not work as expected [3599](https://github.com/zammad/zammad/issues/3599) [[bug](https://github.com/zammad/zammad/labels/bug)] [[search](https://github.com/zammad/zammad/labels/search)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - FreshDesk import fails on certain custom field types [3628](https://github.com/zammad/zammad/issues/3628) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - Freshdesk import subdomain selection fails [3631](https://github.com/zammad/zammad/issues/3631) [[bug](https://github.com/zammad/zammad/labels/bug)] [[import](https://github.com/zammad/zammad/labels/import)] - Search results missing for users with two names within lastname [3598](https://github.com/zammad/zammad/issues/3598) [[bug](https://github.com/zammad/zammad/labels/bug)] [[search](https://github.com/zammad/zammad/labels/search)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - New location notification with X-On-Behalf [3611](https://github.com/zammad/zammad/issues/3611) [[bug](https://github.com/zammad/zammad/labels/bug)] [[API](https://github.com/zammad/zammad/labels/API)] [[notification](https://github.com/zammad/zammad/labels/notification)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - State list of tickets ignore locale for their sorting [3335](https://github.com/zammad/zammad/issues/3335) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[ticket](https://github.com/zammad/zammad/labels/ticket)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Newly created users are only shown in the admin interface after reload [3050](https://github.com/zammad/zammad/issues/3050) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] [[frontend / JS app](https://github.com/zammad/zammad/labels/frontend / JS app)] - Migration 3.6.1 to 4.1 : No configured business hours found! [3641](https://github.com/zammad/zammad/issues/3641) [[bug](https://github.com/zammad/zammad/labels/bug)] - Verification tokens questionable behavior in developer mode [3116](https://github.com/zammad/zammad/issues/3116) [[developer experience](https://github.com/zammad/zammad/labels/developer experience)] - Replacing a mention with a new leads to mentioning both agents [3636](https://github.com/zammad/zammad/issues/3636) [[bug](https://github.com/zammad/zammad/labels/bug)] - Attachment order is wrong [3584](https://github.com/zammad/zammad/issues/3584) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] - When disconnecting a Chat, customer can still continue posting messages [2559](https://github.com/zammad/zammad/issues/2559) [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - some macros are hidden in the drag & drop- overview with a small screen size [3359](https://github.com/zammad/zammad/issues/3359) [[bug](https://github.com/zammad/zammad/labels/bug)] [[UX/UI](https://github.com/zammad/zammad/labels/UX/UI)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Add redis as an (optional) session store backend [3450](https://github.com/zammad/zammad/pull/3450) - Text Module widget is broken/hidden after pressing backspace (once) [3637](https://github.com/zammad/zammad/issues/3637) [[bug](https://github.com/zammad/zammad/labels/bug)] - Mention widget show same users several times (if rest requests will return in different order) [3639](https://github.com/zammad/zammad/issues/3639) [[bug](https://github.com/zammad/zammad/labels/bug)] - The rebuild of the index is failing [3633](https://github.com/zammad/zammad/issues/3633) [[bug](https://github.com/zammad/zammad/labels/bug)] [[chat](https://github.com/zammad/zammad/labels/chat)] [[prioritised by payment](https://github.com/zammad/zammad/labels/prioritised by payment)] - Monitoring endpoint complains about `Failed to run SessionTimeoutJob.perform_now after 10 tries #