# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/ module Ticket::Overviews =begin all overviews by user result = Ticket::Overviews.all(current_user: User.find(123)) returns result = [overview1, overview2] =end def self.all(data) current_user = data[:current_user] # get customer overviews role_ids = User.joins(:roles).where(users: { id: current_user.id, active: true }, roles: { active: true }).pluck('roles.id') if current_user.permissions?('ticket.customer') overviews = if current_user.organization_id && current_user.organization.shared Overview.joins(:roles).where(overviews_roles: { role_id: role_ids }, overviews: { active: true }).distinct('overview.id').order(:prio) else Overview.joins(:roles).where(overviews_roles: { role_id: role_ids }, overviews: { active: true, organization_shared: false }).distinct('overview.id').order(:prio) end overviews_list = [] overviews.each { |overview| user_ids = overview.user_ids next if !user_ids.empty? && !user_ids.include?(current_user.id) overviews_list.push overview } return overviews_list end # get agent overviews return [] if !current_user.permissions?('ticket.agent') overviews = Overview.joins(:roles).where(overviews_roles: { role_id: role_ids }, overviews: { active: true }).distinct('overview.id').order(:prio) overviews_list = [] overviews.each { |overview| user_ids = overview.user_ids next if !user_ids.empty? && !user_ids.include?(current_user.id) overviews_list.push overview } overviews_list end =begin result = Ticket::Overviews.index(User.find(123)) returns [ { overview: { id: 123, updated_at: ..., }, count: 3, tickets: [ { id: 1, updated_at: ..., }, { id: 2, updated_at: ..., }, { id: 3, updated_at: ..., } ], }, { ... } ] =end def self.index(user) overviews = Ticket::Overviews.all( current_user: user, ) return [] if overviews.blank? # get only tickets with permissions access_condition = Ticket.access_condition(user, 'overview') ticket_attributes = Ticket.new.attributes list = [] overviews.each { |overview| query_condition, bind_condition, tables = Ticket.selector2sql(overview.condition, user) # validate direction raise "Invalid order direction '#{overview.order[:direction]}'" if overview.order[:direction] && overview.order[:direction] !~ /^(ASC|DESC)$/i # check if order by exists order_by = overview.order[:by] if !ticket_attributes.key?(order_by) order_by = if ticket_attributes.key?("#{order_by}_id") "#{order_by}_id" else 'created_at' end end order_by = "tickets.#{order_by} #{overview.order[:direction]}" # check if group by exists if overview.group_by && !overview.group_by.empty? group_by = overview.group_by if !ticket_attributes.key?(group_by) group_by = if ticket_attributes.key?("#{group_by}_id") "#{group_by}_id" end end if group_by order_by = "tickets.#{group_by}, #{order_by}" end end ticket_result = Ticket.select('id, updated_at') .where(access_condition) .where(query_condition, *bind_condition) .joins(tables) .order(order_by) .limit(500) .pluck(:id, :updated_at) tickets = [] ticket_result.each { |ticket| ticket_item = { id: ticket[0], updated_at: ticket[1], } tickets.push ticket_item } count = Ticket.where(access_condition).where(query_condition, *bind_condition).joins(tables).count() item = { overview: { name: overview.name, id: overview.id, view: overview.link, updated_at: overview.updated_at, }, tickets: tickets, count: count, } list.push item } list end end