# encoding: utf-8 require 'test_helper' class TicketSelectorTest < ActiveSupport::TestCase # create base group = Group.create_or_update( name: 'SelectorTest', updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) roles = Role.where(name: 'Agent') agent1 = User.create_or_update( login: 'ticket-selector-agent1@example.com', firstname: 'Notification', lastname: 'Agent1', email: 'ticket-selector-agent1@example.com', password: 'agentpw', active: true, roles: roles, groups: [group], updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) agent2 = User.create_or_update( login: 'ticket-selector-agent2@example.com', firstname: 'Notification', lastname: 'Agent2', email: 'ticket-selector-agent2@example.com', password: 'agentpw', active: true, roles: roles, #groups: groups, updated_at: '2015-02-05 16:38:00', updated_by_id: 1, created_by_id: 1, ) roles = Role.where(name: 'Customer') organization1 = Organization.create_if_not_exists( name: 'Selector Org', updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) customer1 = User.create_or_update( login: 'ticket-selector-customer1@example.com', firstname: 'Notification', lastname: 'Customer1', email: 'ticket-selector-customer1@example.com', password: 'customerpw', active: true, organization_id: organization1.id, roles: roles, updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) customer2 = User.create_or_update( login: 'ticket-selector-customer2@example.com', firstname: 'Notification', lastname: 'Customer2', email: 'ticket-selector-customer2@example.com', password: 'customerpw', active: true, organization_id: nil, roles: roles, updated_at: '2015-02-05 16:37:00', updated_by_id: 1, created_by_id: 1, ) Ticket.where(group_id: group.id).destroy_all test 'ticket create' do Ticket.destroy_all ticket1 = Ticket.create( title: 'some title1', group: group, customer_id: customer1.id, owner_id: agent1.id, state: Ticket::State.lookup(name: 'new'), priority: Ticket::Priority.lookup(name: '2 normal'), created_at: '2015-02-05 16:37:00', #updated_at: '2015-02-05 17:37:00', updated_by_id: 1, created_by_id: 1, ) assert(ticket1, 'ticket created') assert_equal(ticket1.customer.id, customer1.id) assert_equal(ticket1.organization.id, organization1.id) sleep 1 ticket2 = Ticket.create( title: 'some title2', group: group, customer_id: customer2.id, state: Ticket::State.lookup(name: 'new'), priority: Ticket::Priority.lookup(name: '2 normal'), created_at: '2015-02-05 16:37:00', #updated_at: '2015-02-05 17:37:00', updated_by_id: 1, created_by_id: 1, ) assert(ticket2, 'ticket created') assert_equal(ticket2.customer.id, customer2.id) assert_equal(ticket2.organization_id, nil) sleep 1 ticket3 = Ticket.create( title: 'some title3', group: group, customer_id: customer2.id, state: Ticket::State.lookup(name: 'open'), priority: Ticket::Priority.lookup(name: '2 normal'), escalation_time: '2015-02-06 10:00:00', created_at: '2015-02-05 16:37:00', #updated_at: '2015-02-05 17:37:00', updated_by_id: 1, created_by_id: 1, ) assert(ticket3, 'ticket created') assert_equal(ticket3.customer.id, customer2.id) assert_equal(ticket3.organization_id, nil) sleep 1 # search not matching condition = { 'ticket.state_id' => { operator: 'is', value: [99], }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) # search matching with empty value / missing key condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.state_id' => { operator: 'is', }, } ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, nil) # search matching with empty value [] condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.state_id' => { operator: 'is', value: [], }, } ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, nil) # search matching with empty value '' condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.state_id' => { operator: 'is', value: '', }, } ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, nil) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, nil) # search matching condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.state_id' => { operator: 'is', value: [Ticket::State.lookup(name: 'new').id], }, } ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 2) ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 2) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 1) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.state_id' => { operator: 'is not', value: [Ticket::State.lookup(name: 'open').id], }, } ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 2) ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 2) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 1) condition = { 'ticket.escalation_time' => { operator: 'is not', value: nil, } } ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 1) # search - created_at condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.created_at' => { operator: 'after (absolute)', # before (absolute) value: '2015-02-05T16:00:00.000Z', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.created_at' => { operator: 'after (absolute)', # before (absolute) value: '2015-02-05T18:00:00.000Z', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.created_at' => { operator: 'before (absolute)', value: '2015-02-05T18:00:00.000Z', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.created_at' => { operator: 'before (absolute)', value: '2015-02-05T16:00:00.000Z', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.created_at' => { operator: 'before (relative)', range: 'day', # minute|hour|day|month| value: '10', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.created_at' => { operator: 'within next (relative)', range: 'year', # minute|hour|day|month| value: '10', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.created_at' => { operator: 'within last (relative)', range: 'year', # minute|hour|day|month| value: '10', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) # search - updated_at condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.updated_at' => { operator: 'before (absolute)', value: (Time.zone.now + 1.day).iso8601, }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.updated_at' => { operator: 'before (absolute)', value: (Time.zone.now - 1.day).iso8601, }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.updated_at' => { operator: 'after (absolute)', value: (Time.zone.now + 1.day).iso8601, }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.updated_at' => { operator: 'after (absolute)', value: (Time.zone.now - 1.day).iso8601, }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.updated_at' => { operator: 'before (relative)', range: 'day', # minute|hour|day|month| value: '10', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.updated_at' => { operator: 'within next (relative)', range: 'year', # minute|hour|day|month| value: '10', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.updated_at' => { operator: 'within last (relative)', range: 'year', # minute|hour|day|month| value: '10', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) # invalid conditions assert_raise RuntimeError do ticket_count, tickets = Ticket.selectors(nil, 10) end # search with customers condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'customer.email' => { operator: 'contains', value: 'ticket-selector-customer1', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'customer.email' => { operator: 'contains not', value: 'ticket-selector-customer1-not_existing', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 3) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) # search with organizations condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'organization.name' => { operator: 'contains', value: 'selector', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) # search with organizations condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'organization.name' => { operator: 'contains', value: 'selector', }, 'customer.email' => { operator: 'contains', value: 'ticket-selector-customer1', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'organization.name' => { operator: 'contains', value: 'selector', }, 'customer.email' => { operator: 'contains not', value: 'ticket-selector-customer1', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) # with owner/customer/org condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.owner_id' => { operator: 'is', pre_condition: 'specific', value: agent1.id, }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.owner_id' => { operator: 'is', pre_condition: 'not_set', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.owner_id' => { operator: 'is not', pre_condition: 'not_set', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 2) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) UserInfo.current_user_id = agent1.id condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.owner_id' => { operator: 'is', pre_condition: 'current_user.id', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) UserInfo.current_user_id = agent2.id condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.owner_id' => { operator: 'is', pre_condition: 'current_user.id', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) UserInfo.current_user_id = customer1.id condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.customer_id' => { operator: 'is', pre_condition: 'current_user.id', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) UserInfo.current_user_id = customer2.id condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.customer_id' => { operator: 'is', pre_condition: 'current_user.id', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 2) ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 2) UserInfo.current_user_id = customer1.id condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.organization_id' => { operator: 'is', pre_condition: 'current_user.organization_id', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) UserInfo.current_user_id = customer2.id condition = { 'ticket.group_id' => { operator: 'is', value: group.id, }, 'ticket.organization_id' => { operator: 'is', pre_condition: 'current_user.organization_id', }, } ticket_count, tickets = Ticket.selectors(condition, 10, agent1) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, agent2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10, customer1) assert_equal(ticket_count, 1) ticket_count, tickets = Ticket.selectors(condition, 10, customer2) assert_equal(ticket_count, 0) ticket_count, tickets = Ticket.selectors(condition, 10) assert_equal(ticket_count, 0) end end