# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/ class Ticket module SearchIndex =begin build and send data for search index to backend ticket = Ticket.find(123) result = ticket.search_index_update_backend returns result = true # false =end def search_index_update_backend return if !self.class.search_index_support_config # default ignored attributes ignore_attributes = { created_by_id: true, updated_by_id: true, active: true, } if self.class.search_index_support_config[:ignore_attributes] self.class.search_index_support_config[:ignore_attributes].each {|key, value| ignore_attributes[key] = value } end # for performance reasons, Model.search_index_reload will only collect if of object # get whole data here ticket = self.class.find(self.id) # remove ignored attributes attributes = ticket.attributes ignore_attributes.each {|key, value| next if value != true attributes.delete( key.to_s ) } # add tags tags = Tag.tag_list( object: 'Ticket', o_id: self.id ) if tags && !tags.empty? attributes[:tag] = tags end # lookup attributes of ref. objects (normally name and note) attributes = search_index_attribute_lookup( attributes, ticket ) # list ignored file extentions attachments_ignore = Setting.get('es_attachment_ignore') || [ '.png', '.jpg', '.jpeg', '.mpeg', '.mpg', '.mov', '.bin', '.exe' ] # max attachment size attachment_max_size_in_mb = Setting.get('es_attachment_max_size_in_mb') || 40 # collect article data articles = Ticket::Article.where( ticket_id: self.id ) attributes['articles'] = [] articles.each {|article| article_attributes = article.attributes # remove note needed attributes ignore = ['created_by_id', 'updated_by_id', 'updated_at', 'references', 'message_id_md5', 'message_id', 'in_reply_to', 'ticket_id'] ignore.each {|attribute| article_attributes.delete( attribute ) } # lookup attributes of ref. objects (normally name and note) article_attributes = search_index_attribute_lookup( article_attributes, article ) # index raw text body if article_attributes['content_type'] && article_attributes['content_type'] == 'text/html' && article_attributes['body'] article_attributes['body'] = article_attributes['body'].html2text end # lookup attachments article.attachments.each {|attachment| if !article_attributes['attachments'] article_attributes['attachments'] = [] end # check file size if attachment.content && attachment.content.size / 1024 <= attachment_max_size_in_mb * 1024 # check ignored files if attachment.filename filename_extention = attachment.filename.downcase filename_extention.gsub!(/^.*(\..+?)$/, '\\1') if !attachments_ignore.include?( filename_extention.downcase ) data = { '_name' => attachment.filename, '_content' => Base64.encode64( attachment.content ) } article_attributes['attachments'].push data end end end } attributes['articles'].push article_attributes } return if !attributes SearchIndexBackend.add(self.class.to_s, attributes) end end end