# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/ class TimeAccountingsController < ApplicationController prepend_before_action { authentication_check(permission: 'admin.time_accounting') } def by_ticket year = params[:year] || Time.zone.now.year month = params[:month] || Time.zone.now.month start_periode = Date.parse("#{year}-#{month}-01") end_periode = start_periode.end_of_month time_unit = {} Ticket::TimeAccounting.where('created_at >= ? AND created_at <= ?', start_periode, end_periode).pluck(:ticket_id, :time_unit, :created_by_id).each { |record| if !time_unit[record[0]] time_unit[record[0]] = { time_unit: 0, agent_id: record[2], } end time_unit[record[0]][:time_unit] += record[1] } customers = {} organizations = {} agents = {} results = [] time_unit.each { |ticket_id, local_time_unit| ticket = Ticket.lookup(id: ticket_id) next if !ticket if !customers[ticket.customer_id] customers[ticket.customer_id] = '-' if ticket.customer_id customer_user = User.lookup(id: ticket.customer_id) if customer_user customers[ticket.customer_id] = customer_user.fullname end end end if !organizations[ticket.organization_id] organizations[ticket.organization_id] = '-' if ticket.organization_id organization = Organization.lookup(id: ticket.organization_id) if organization organizations[ticket.organization_id] = organization.name end end end if !customers[local_time_unit[:agent_id]] agent_user = User.lookup(id: local_time_unit[:agent_id]) agent = '-' if agent_user agents[local_time_unit[:agent_id]] = agent_user.fullname end end result = { ticket: ticket.attributes, time_unit: local_time_unit[:time_unit], customer: customers[ticket.customer_id], organization: organizations[ticket.organization_id], agent: agents[local_time_unit[:agent_id]], } results.push result } render json: results end def by_customer year = params[:year] || Time.zone.now.year month = params[:month] || Time.zone.now.month start_periode = Date.parse("#{year}-#{month}-01") end_periode = start_periode.end_of_month time_unit = {} Ticket::TimeAccounting.where('created_at >= ? AND created_at <= ?', start_periode, end_periode).pluck(:ticket_id, :time_unit, :created_by_id).each { |record| if !time_unit[record[0]] time_unit[record[0]] = { time_unit: 0, agent_id: record[2], } end time_unit[record[0]][:time_unit] += record[1] } customers = {} time_unit.each { |ticket_id, local_time_unit| ticket = Ticket.lookup(id: ticket_id) next if !ticket if !customers[ticket.customer_id] organization = nil if ticket.organization_id organization = Organization.lookup(id: ticket.organization_id).attributes end customers[ticket.customer_id] = { customer: User.lookup(id: ticket.customer_id).attributes, organization: organization, time_unit: local_time_unit[:time_unit], } next end customers[ticket.customer_id][:time_unit] += local_time_unit[:time_unit] } results = [] customers.each { |_customer_id, content| results.push content } render json: results end def by_organization year = params[:year] || Time.zone.now.year month = params[:month] || Time.zone.now.month start_periode = Date.parse("#{year}-#{month}-01") end_periode = start_periode.end_of_month time_unit = {} Ticket::TimeAccounting.where('created_at >= ? AND created_at <= ?', start_periode, end_periode).pluck(:ticket_id, :time_unit, :created_by_id).each { |record| if !time_unit[record[0]] time_unit[record[0]] = { time_unit: 0, agent_id: record[2], } end time_unit[record[0]][:time_unit] += record[1] } organizations = {} time_unit.each { |ticket_id, local_time_unit| ticket = Ticket.lookup(id: ticket_id) next if !ticket next if !ticket.organization_id if !organizations[ticket.organization_id] organizations[ticket.organization_id] = { organization: Organization.lookup(id: ticket.organization_id).attributes, time_unit: local_time_unit[:time_unit], } next end organizations[ticket.organization_id][:time_unit] += local_time_unit[:time_unit] } results = [] organizations.each { |_customer_id, content| results.push content } render json: results end end