# encoding: utf-8 require 'browser_test_helper' class AgentTicketActionLevel1Test < TestCase def test_agent_ticket_merge_closed_tab # merge ticket with closed tab @browser = browser_instance login( username: 'agent1@example.com', password: 'test', url: browser_url, ) tasks_close_all() # create new ticket ticket1 = ticket_create( data: { customer: 'nico', group: 'Users', title: 'some subject 123äöü - with closed tab', body: 'some body 123äöü - with closed tab', }, ) sleep 1 # update ticket ticket_update( data: { body: 'some body 1234 äöüß - with closed tab', }, ) tasks_close_all() # create second ticket to merge ticket_create( data: { customer: 'nico', group: 'Users', title: 'test to merge - with closed tab', body: 'some body 123äöü 222 - test to merge - with closed tab', }, ) ticket_update( data: { body: 'some body 1234 äöüß 333 - with closed tab', }, ) # check if task is shown match( css: '.tasks', value: 'test to merge - with closed tab', ) # merge tickets click( css: '.active div[data-tab="ticket"] .js-actions .icon-arrow-down' ) click( css: '.active div[data-tab="ticket"] .js-actions [data-type="ticket-merge"]' ) watch_for( css: '.modal', value: 'merge', ) set( css: '.modal input[name="master_ticket_number"]', value: ticket1[:number], ) click( css: '.modal button[type="submit"]' ) # check if merged to ticket is shown now watch_for( css: '.active .ticketZoom-header .ticket-number', value: ticket1[:number], ) watch_for( css: '.active .ticket-article', value: 'test to merge - with closed tab', ) # check if task is now gone match_not( css: '.tasks', value: 'test to merge', ) match( css: '.tasks', value: 'some subject 123äöü - with closed tab', ) # close task/cleanup tasks_close_all() # merge ticket with open tabs ticket3 = ticket_create( data: { customer: 'nico', group: 'Users', title: 'some subject 123äöü - with open tab', body: 'some body 123äöü - with open tab', }, ) ticket_create( data: { customer: 'nico', group: 'Users', title: 'test to merge - with open tab', body: 'some body 123äöü 222 - test to merge - with open tab', }, ) # merge tickets click( css: '.active div[data-tab="ticket"] .js-actions .icon-arrow-down' ) click( css: '.active div[data-tab="ticket"] .js-actions [data-type="ticket-merge"]' ) watch_for( css: '.modal', value: 'merge', ) set( css: '.modal input[name="master_ticket_number"]', value: ticket3[:number], ) click( css: '.modal button[type="submit"]' ) # check if merged to ticket is shown now watch_for( css: '.active .ticketZoom-header .ticket-number', value: ticket3[:number], ) watch_for( css: '.active .ticket-article', value: 'test to merge - with open tab', ) # check if task is now gone match_not( css: '.tasks', value: 'test to merge', ) match( css: '.tasks', value: 'some subject 123äöü - with open tab', ) end end