class Chat::Agent < ApplicationModel def seads_available concurrent - active_chat_count end def active_chat_count Chat::Session.where(state: %w(waiting running), user_id: updated_by_id).count end def self.state(user_id, state = nil) chat_agent = Chat::Agent.find_by( updated_by_id: user_id ) if state.nil? return false if !chat_agent return chat_agent.active end if chat_agent chat_agent.active = state chat_agent.updated_at = Time.zone.now chat_agent.save else Chat::Agent.create( active: state, updated_by_id: user_id, created_by_id: user_id, ) end end def self.create_or_update(params) chat_agent = Chat::Agent.find_by( updated_by_id: params[:updated_by_id] ) if chat_agent chat_agent.update!(params) else Chat::Agent.create(params) end end end