# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/ class OnlineNotification < ApplicationModel include OnlineNotification::Assets belongs_to :user, optional: true # rubocop:disable Rails/InverseOf belongs_to :object, class_name: 'ObjectLookup', foreign_key: 'object_lookup_id', optional: true belongs_to :type, class_name: 'TypeLookup', foreign_key: 'type_lookup_id', optional: true # rubocop:enable Rails/InverseOf after_create :notify_clients_after_change after_update :notify_clients_after_change after_destroy :notify_clients_after_change =begin add a new online notification for this user OnlineNotification.add( type: 'Assigned to you', object: 'Ticket', o_id: ticket.id, seen: false, user_id: 2, created_by_id: 1, updated_by_id: 1, created_at: Time.zone.now, updated_at: Time.zone.now, ) =end def self.add(data) # lookups if data[:type] type_id = TypeLookup.by_name(data[:type]) end if data[:object] object_id = ObjectLookup.by_name(data[:object]) end # check if object for online notification exists exists_by_object_and_id?(data[:object], data[:o_id]) record = { o_id: data[:o_id], object_lookup_id: object_id, type_lookup_id: type_id, seen: data[:seen], user_id: data[:user_id], created_by_id: data[:created_by_id], updated_by_id: data[:updated_by_id] || data[:created_by_id], created_at: data[:created_at] || Time.zone.now, updated_at: data[:updated_at] || Time.zone.now, } OnlineNotification.create!(record) end =begin remove whole online notifications of an object OnlineNotification.remove('Ticket', 123) =end def self.remove(object_name, o_id) object_id = ObjectLookup.by_name(object_name) OnlineNotification.where( object_lookup_id: object_id, o_id: o_id, ).destroy_all end =begin remove whole online notifications of an object by type OnlineNotification.remove_by_type('Ticket', 123, type, user) =end def self.remove_by_type(object_name, o_id, type_name, user) object_id = ObjectLookup.by_name(object_name) type_id = TypeLookup.by_name(type_name) OnlineNotification.where( object_lookup_id: object_id, type_lookup_id: type_id, o_id: o_id, user_id: user.id, ).destroy_all end =begin return all online notifications of an user notifications = OnlineNotification.list(user, limit) =end def self.list(user, limit) OnlineNotification.where(user_id: user.id) .order(created_at: :desc) .limit(limit) end =begin return all online notifications of an object notifications = OnlineNotification.list_by_object('Ticket', 123) =end def self.list_by_object(object_name, o_id) object_id = ObjectLookup.by_name(object_name) OnlineNotification.where( object_lookup_id: object_id, o_id: o_id, ) .order(created_at: :desc) .limit(10_000) end =begin mark online notification as seen by object OnlineNotification.seen_by_object('Ticket', 123, user_id) =end def self.seen_by_object(object_name, o_id) object_id = ObjectLookup.by_name(object_name) notifications = OnlineNotification.where( object_lookup_id: object_id, o_id: o_id, seen: false, ) notifications.each do |notification| notification.seen = true notification.save end true end def notify_clients_after_change Sessions.send_to( user_id, { event: 'OnlineNotification::changed', data: {} } ) end =begin check if all notifications are seen for dedicated object OnlineNotification.all_seen?('Ticket', 123) returns: true # false =end def self.all_seen?(object_name, o_id) notifications = OnlineNotification.list_by_object(object_name, o_id) notifications.each do |onine_notification| return false if !onine_notification['seen'] end true end =begin check if notification was created for certain user OnlineNotification.exists?(for_user, object, o_id, type, created_by_user, seen) returns: true # false =end # rubocop:disable Metrics/ParameterLists def self.exists?(user, object_name, o_id, type_name, created_by_user, seen) # rubocop:enable Metrics/ParameterLists object_id = ObjectLookup.by_name(object_name) type_id = TypeLookup.by_name(type_name) notifications = OnlineNotification.list(user, 10) notifications.each do |notification| next if notification.o_id != o_id next if notification.object_lookup_id != object_id next if notification.type_lookup_id != type_id next if notification.created_by_id != created_by_user.id next if notification.seen != seen return true end false end =begin cleanup old online notifications OnlineNotification.cleanup with dedicated times max_age = Time.zone.now - 9.months max_own_seen = Time.zone.now - 10.minutes max_auto_seen = Time.zone.now - 8.hours OnlineNotification.cleanup(max_age, max_own_seen, max_auto_seen) =end def self.cleanup(max_age = Time.zone.now - 9.months, max_own_seen = Time.zone.now - 10.minutes, max_auto_seen = Time.zone.now - 8.hours) OnlineNotification.where('created_at < ?', max_age).delete_all OnlineNotification.where('seen = ? AND updated_at < ?', true, max_own_seen).each do |notification| # delete own "seen" notifications after 1 hour next if notification.user_id == notification.updated_by_id && notification.updated_at > max_own_seen # delete notifications which are set to "seen" by somebody else after 8 hours next if notification.user_id != notification.updated_by_id && notification.updated_at > max_auto_seen notification.delete end # notify all agents User.with_permissions('ticket.agent').each do |user| Sessions.send_to( user.id, { event: 'OnlineNotification::changed', data: {} } ) sleep 2 # slow down client requests end true end end