if (!window.zammadChatTemplates) {
window.zammadChatTemplates = {};
}
window.zammadChatTemplates["chat"] = function (__obj) {
if (!__obj) __obj = {};
var __out = [], __capture = function(callback) {
var out = __out, result;
__out = [];
callback.call(this);
result = __out.join('');
__out = out;
return __safe(result);
}, __sanitize = function(value) {
if (value && value.ecoSafe) {
return value;
} else if (typeof value !== 'undefined' && value != null) {
return __escape(value);
} else {
return '';
}
}, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
__safe = __obj.safe = function(value) {
if (value && value.ecoSafe) {
return value;
} else {
if (!(typeof value !== 'undefined' && value != null)) value = '';
var result = new String(value);
result.ecoSafe = true;
return result;
}
};
if (!__escape) {
__escape = __obj.escape = function(value) {
return ('' + value)
.replace(/&/g, '&')
.replace(//g, '>')
.replace(/"/g, '"');
};
}
(function() {
(function() {
__out.push('
\n \n
\n \n \n \n \n \n Connecting\n
\n
\n
\n
');
}).call(this);
}).call(__obj);
__obj.safe = __objSafe, __obj.escape = __escape;
return __out.join('');
};
var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; };
(function($, window) {
var ZammadChat;
ZammadChat = (function() {
ZammadChat.prototype.defaults = {
invitationPhrase: 'Chat with us!',
agentPhrase: '%%agent%% is helping you',
show: true,
target: $('body')
};
ZammadChat.prototype.isOpen = false;
ZammadChat.prototype.blinkOnlineInterval = null;
ZammadChat.prototype.stopBlinOnlineStateTimeout = null;
ZammadChat.prototype.showTimeEveryXMinutes = 1;
ZammadChat.prototype.lastTimestamp = null;
ZammadChat.prototype.lastAddedType = null;
ZammadChat.prototype.inputTimeout = null;
ZammadChat.prototype.isTyping = false;
ZammadChat.prototype.isOnline = true;
ZammadChat.prototype.strings = {
'Online': 'Online',
'Offline': 'Offline',
'Connecting': 'Connecting',
'Connection re-established': 'Connection re-established',
'Today': 'Today'
};
ZammadChat.prototype.T = function(string) {
return this.strings[string];
};
ZammadChat.prototype.view = function(name) {
return window.zammadChatTemplates[name];
};
function ZammadChat(el, options) {
this.setAgentOnlineState = bind(this.setAgentOnlineState, this);
this.onConnectionEstablished = bind(this.onConnectionEstablished, this);
this.onConnectionReestablished = bind(this.onConnectionReestablished, this);
this.reconnect = bind(this.reconnect, this);
this.onAgentTypingEnd = bind(this.onAgentTypingEnd, this);
this.onAgentTypingStart = bind(this.onAgentTypingStart, this);
this.onCloseAnimationEnd = bind(this.onCloseAnimationEnd, this);
this.onOpenAnimationEnd = bind(this.onOpenAnimationEnd, this);
this.toggle = bind(this.toggle, this);
this.receiveMessage = bind(this.receiveMessage, this);
this.onSubmit = bind(this.onSubmit, this);
this.onTypingEnd = bind(this.onTypingEnd, this);
this.onInput = bind(this.onInput, this);
this.checkForEnter = bind(this.checkForEnter, this);
this.options = $.extend({}, this.defaults, options);
this.el = $(this.view('chat')());
this.options.target.append(this.el);
this.setAgentOnlineState(this.isOnline);
this.el.find('.zammad-chat-header').click(this.toggle);
this.el.find('.zammad-chat-controls').on('submit', this.onSubmit);
this.el.find('.zammad-chat-input').on({
keydown: this.checkForEnter,
input: this.onInput
}).autoGrow({
extraLine: false
});
}
ZammadChat.prototype.checkForEnter = function(event) {
if (!event.shiftKey && event.keyCode === 13) {
event.preventDefault();
return this.sendMessage();
}
};
ZammadChat.prototype.onInput = function() {
this.el.find('.zammad-chat-message--unread').removeClass('zammad-chat-message--unread');
if (this.inputTimeout) {
clearTimeout(this.inputTimeout);
}
this.inputTimeout = setTimeout(this.onTypingEnd, 5000);
if (this.isTyping) {
return this.onTypingStart();
}
};
ZammadChat.prototype.onTypingStart = function() {
return this.isTyping = true;
};
ZammadChat.prototype.onTypingEnd = function() {
return this.isTyping = false;
};
ZammadChat.prototype.onSubmit = function(event) {
event.preventDefault();
return this.sendMessage();
};
ZammadChat.prototype.sendMessage = function() {
var message, messageElement;
message = this.el.find('.zammad-chat-input').val();
if (message) {
messageElement = this.view('message')({
message: message,
from: 'customer'
});
this.maybeAddTimestamp();
if (this.el.find('.zammad-chat-message--typing').size()) {
this.lastAddedType = 'typing-placeholder';
this.el.find('.zammad-chat-message--typing').before(messageElement);
} else {
this.lastAddedType = 'message--customer';
this.el.find('.zammad-chat-body').append(messageElement);
}
this.el.find('.zammad-chat-input').val('');
this.scrollToBottom();
return this.isTyping = false;
}
};
ZammadChat.prototype.receiveMessage = function(message) {
var ref, unread;
this.onAgentTypingEnd();
this.maybeAddTimestamp();
this.lastAddedType = 'message--agent';
unread = (ref = document.hidden) != null ? ref : {
" zammad-chat-message--unread": ""
};
this.el.find('.zammad-chat-body').append(this.view('message')({
message: message,
from: 'agent'
}));
return this.scrollToBottom();
};
ZammadChat.prototype.toggle = function() {
if (this.isOpen) {
return this.close();
} else {
return this.open();
}
};
ZammadChat.prototype.open = function() {
return this.el.addClass('zammad-chat-is-open').animate({
bottom: 0
}, 500, this.onOpenAnimationEnd);
};
ZammadChat.prototype.onOpenAnimationEnd = function() {
this.isOpen = true;
setTimeout(this.onConnectionEstablished, 1180);
setTimeout(this.onAgentTypingStart, 2000);
setTimeout(this.receiveMessage, 5000, "Hello! How can I help you?");
return this.connect();
};
ZammadChat.prototype.close = function() {
var remainerHeight;
remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight();
return this.el.animate({
bottom: -remainerHeight
}, 500, this.onCloseAnimationEnd);
};
ZammadChat.prototype.onCloseAnimationEnd = function() {
this.el.removeClass('zammad-chat-is-open');
this.disconnect();
return this.isOpen = false;
};
ZammadChat.prototype.hide = function() {
return this.el.removeClass('zammad-chat-is-visible');
};
ZammadChat.prototype.show = function() {
var remainerHeight;
this.el.addClass('zammad-chat-is-visible');
remainerHeight = this.el.outerHeight() - this.el.find('.zammad-chat-header').outerHeight();
return this.el.css('bottom', -remainerHeight);
};
ZammadChat.prototype.onAgentTypingStart = function() {
if (this.el.find('.zammad-chat-message--typing').size()) {
return;
}
this.maybeAddTimestamp();
this.el.find('.zammad-chat-body').append(this.view('typingIndicator')());
return this.scrollToBottom();
};
ZammadChat.prototype.onAgentTypingEnd = function() {
return this.el.find('.zammad-chat-message--typing').remove();
};
ZammadChat.prototype.maybeAddTimestamp = function() {
var label, time, timestamp;
timestamp = Date.now();
if (!this.lastTimestamp || (timestamp - this.lastTimestamp) > this.showTimeEveryXMinutes * 60000) {
label = this.T('Today');
time = new Date().toTimeString().substr(0, 5);
if (this.lastAddedType === 'timestamp') {
this.updateLastTimestamp(label, time);
return this.lastTimestamp = timestamp;
} else {
this.addStatus(label, time);
this.lastTimestamp = timestamp;
return this.lastAddedType = 'timestamp';
}
}
};
ZammadChat.prototype.updateLastTimestamp = function(label, time) {
return this.el.find('.zammad-chat-body').find('.zammad-chat-status').last().replaceWith(this.view('status')({
label: label,
time: time
}));
};
ZammadChat.prototype.addStatus = function(label, time) {
return this.el.find('.zammad-chat-body').append(this.view('status')({
label: label,
time: time
}));
};
ZammadChat.prototype.scrollToBottom = function() {
return this.el.find('.zammad-chat-body').scrollTop($('.zammad-chat-body').prop('scrollHeight'));
};
ZammadChat.prototype.connect = function() {};
ZammadChat.prototype.reconnect = function() {
this.lastAddedType = 'status';
this.el.find('.zammad-chat-agent-status').attr('data-status', 'connecting').text(this.T('Connecting'));
return this.addStatus(this.T('Connection lost'));
};
ZammadChat.prototype.onConnectionReestablished = function() {
this.lastAddedType = 'status';
this.el.find('.zammad-chat-agent-status').attr('data-status', 'online').text(this.T('Online'));
return this.addStatus(this.T('Connection re-established'));
};
ZammadChat.prototype.disconnect = function() {
this.el.find('.zammad-chat-loader').removeClass('zammad-chat-is-hidden');
this.el.find('.zammad-chat-welcome').removeClass('zammad-chat-is-hidden');
this.el.find('.zammad-chat-agent').addClass('zammad-chat-is-hidden');
return this.el.find('.zammad-chat-agent-status').addClass('zammad-chat-is-hidden');
};
ZammadChat.prototype.onConnectionEstablished = function() {
this.el.find('.zammad-chat-loader').addClass('zammad-chat-is-hidden');
this.el.find('.zammad-chat-welcome').addClass('zammad-chat-is-hidden');
this.el.find('.zammad-chat-agent').removeClass('zammad-chat-is-hidden');
this.el.find('.zammad-chat-agent-status').removeClass('zammad-chat-is-hidden');
return this.el.find('.zammad-chat-input').focus();
};
ZammadChat.prototype.setAgentOnlineState = function(state) {
this.isOnline = state;
return this.el.find('.zammad-chat-agent-status').toggleClass('zammad-chat-is-online', state).text(state ? this.T('Online') : this.T('Offline'));
};
return ZammadChat;
})();
return $(document).ready(function() {
return window.zammadChat = new ZammadChat();
});
})(window.jQuery, window);
/*!
* ----------------------------------------------------------------------------
* "THE BEER-WARE LICENSE" (Revision 42):
* wrote this file. As long as you retain this notice you
* can do whatever you want with this stuff. If we meet some day, and you think
* this stuff is worth it, you can buy me a beer in return. Jevin O. Sewaruth
* ----------------------------------------------------------------------------
*
* Autogrow Textarea Plugin Version v3.0
* http://www.technoreply.com/autogrow-textarea-plugin-3-0
*
* THIS PLUGIN IS DELIVERD ON A PAY WHAT YOU WHANT BASIS. IF THE PLUGIN WAS USEFUL TO YOU, PLEASE CONSIDER BUYING THE PLUGIN HERE :
* https://sites.fastspring.com/technoreply/instant/autogrowtextareaplugin
*
* Date: October 15, 2012
*/
jQuery.fn.autoGrow = function(options) {
return this.each(function() {
var settings = jQuery.extend({
extraLine: true,
}, options);
var createMirror = function(textarea) {
jQuery(textarea).after('');
return jQuery(textarea).next('.autogrow-textarea-mirror')[0];
}
var sendContentToMirror = function (textarea) {
mirror.innerHTML = String(textarea.value)
.replace(/&/g, '&')
.replace(/"/g, '"')
.replace(/'/g, ''')
.replace(//g, '>')
.replace(/ /g, ' ')
.replace(/\n/g, '
') +
(settings.extraLine? '.
.' : '')
;
if (jQuery(textarea).height() != jQuery(mirror).height())
jQuery(textarea).height(jQuery(mirror).height());
}
var growTextarea = function () {
sendContentToMirror(this);
}
// Create a mirror
var mirror = createMirror(this);
// Style the mirror
mirror.style.display = 'none';
mirror.style.wordWrap = 'break-word';
mirror.style.whiteSpace = 'normal';
mirror.style.padding = jQuery(this).css('paddingTop') + ' ' +
jQuery(this).css('paddingRight') + ' ' +
jQuery(this).css('paddingBottom') + ' ' +
jQuery(this).css('paddingLeft');
mirror.style.width = jQuery(this).css('width');
mirror.style.fontFamily = jQuery(this).css('font-family');
mirror.style.fontSize = jQuery(this).css('font-size');
mirror.style.lineHeight = jQuery(this).css('line-height');
// Style the textarea
this.style.overflow = "hidden";
this.style.minHeight = this.rows+"em";
// Bind the textarea's event
this.onkeyup = growTextarea;
// Fire the event for text already present
sendContentToMirror(this);
});
};
if (!window.zammadChatTemplates) {
window.zammadChatTemplates = {};
}
window.zammadChatTemplates["message"] = function (__obj) {
if (!__obj) __obj = {};
var __out = [], __capture = function(callback) {
var out = __out, result;
__out = [];
callback.call(this);
result = __out.join('');
__out = out;
return __safe(result);
}, __sanitize = function(value) {
if (value && value.ecoSafe) {
return value;
} else if (typeof value !== 'undefined' && value != null) {
return __escape(value);
} else {
return '';
}
}, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
__safe = __obj.safe = function(value) {
if (value && value.ecoSafe) {
return value;
} else {
if (!(typeof value !== 'undefined' && value != null)) value = '';
var result = new String(value);
result.ecoSafe = true;
return result;
}
};
if (!__escape) {
__escape = __obj.escape = function(value) {
return ('' + value)
.replace(/&/g, '&')
.replace(//g, '>')
.replace(/"/g, '"');
};
}
(function() {
(function() {
__out.push('\n ');
__out.push(this.message);
__out.push('\n
');
}).call(this);
}).call(__obj);
__obj.safe = __objSafe, __obj.escape = __escape;
return __out.join('');
};
if (!window.zammadChatTemplates) {
window.zammadChatTemplates = {};
}
window.zammadChatTemplates["status"] = function (__obj) {
if (!__obj) __obj = {};
var __out = [], __capture = function(callback) {
var out = __out, result;
__out = [];
callback.call(this);
result = __out.join('');
__out = out;
return __safe(result);
}, __sanitize = function(value) {
if (value && value.ecoSafe) {
return value;
} else if (typeof value !== 'undefined' && value != null) {
return __escape(value);
} else {
return '';
}
}, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
__safe = __obj.safe = function(value) {
if (value && value.ecoSafe) {
return value;
} else {
if (!(typeof value !== 'undefined' && value != null)) value = '';
var result = new String(value);
result.ecoSafe = true;
return result;
}
};
if (!__escape) {
__escape = __obj.escape = function(value) {
return ('' + value)
.replace(/&/g, '&')
.replace(//g, '>')
.replace(/"/g, '"');
};
}
(function() {
(function() {
__out.push('');
__out.push(__sanitize(this.label));
__out.push('');
__out.push(__sanitize(this.time));
__out.push('
');
}).call(this);
}).call(__obj);
__obj.safe = __objSafe, __obj.escape = __escape;
return __out.join('');
};
if (!window.zammadChatTemplates) {
window.zammadChatTemplates = {};
}
window.zammadChatTemplates["typingIndicator"] = function (__obj) {
if (!__obj) __obj = {};
var __out = [], __capture = function(callback) {
var out = __out, result;
__out = [];
callback.call(this);
result = __out.join('');
__out = out;
return __safe(result);
}, __sanitize = function(value) {
if (value && value.ecoSafe) {
return value;
} else if (typeof value !== 'undefined' && value != null) {
return __escape(value);
} else {
return '';
}
}, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
__safe = __obj.safe = function(value) {
if (value && value.ecoSafe) {
return value;
} else {
if (!(typeof value !== 'undefined' && value != null)) value = '';
var result = new String(value);
result.ecoSafe = true;
return result;
}
};
if (!__escape) {
__escape = __obj.escape = function(value) {
return ('' + value)
.replace(/&/g, '&')
.replace(//g, '>')
.replace(/"/g, '"');
};
}
(function() {
(function() {
__out.push('\n \n \n \n \n \n \n \n
');
}).call(this);
}).call(__obj);
__obj.safe = __objSafe, __obj.escape = __escape;
return __out.join('');
};