if (!window.zammadChatTemplates) { window.zammadChatTemplates = {}; } window.zammadChatTemplates["chat"] = function (__obj) { if (!__obj) __obj = {}; var __out = [], __capture = function(callback) { var out = __out, result; __out = []; callback.call(this); result = __out.join(''); __out = out; return __safe(result); }, __sanitize = function(value) { if (value && value.ecoSafe) { return value; } else if (typeof value !== 'undefined' && value != null) { return __escape(value); } else { return ''; } }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; __safe = __obj.safe = function(value) { if (value && value.ecoSafe) { return value; } else { if (!(typeof value !== 'undefined' && value != null)) value = ''; var result = new String(value); result.ecoSafe = true; return result; } }; if (!__escape) { __escape = __obj.escape = function(value) { return ('' + value) .replace(/&/g, '&') .replace(//g, '>') .replace(/"/g, '"'); }; } (function() { (function() { __out.push('
\n
\n
\n Online\n \n \n \n \n
\n
\n \n \n Adam is helping you.\n \n
\n
\n \n Chat with us!\n
\n
\n
\n \n \n \n \n \n Connecting\n
\n
\n
\n \n \n
\n
'); }).call(this); }).call(__obj); __obj.safe = __objSafe, __obj.escape = __escape; return __out.join(''); }; var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; }; (function($, window) { var ZammadChat; ZammadChat = (function() { ZammadChat.prototype.defaults = { invitationPhrase: 'Chat with us!', agentPhrase: '%%agent%% is helping you', show: true, target: $('body') }; ZammadChat.prototype.isOpen = false; ZammadChat.prototype.blinkOnlineInterval = null; ZammadChat.prototype.stopBlinOnlineStateTimeout = null; ZammadChat.prototype.showTimeEveryXMinutes = 1; ZammadChat.prototype.lastTimestamp = null; ZammadChat.prototype.lastAddedType = null; ZammadChat.prototype.inputTimeout = null; ZammadChat.prototype.isTyping = false; ZammadChat.prototype.isOnline = true; ZammadChat.prototype.strings = { 'Online': 'Online', 'Offline': 'Offline', 'Connecting': 'Connecting', 'Connection re-established': 'Connection re-established', 'Today': 'Today' }; ZammadChat.prototype.T = function(string) { return this.strings[string]; }; ZammadChat.prototype.view = function(name) { return window.zammadChatTemplates[name]; }; function ZammadChat(el, options) { this.setAgentOnlineState = bind(this.setAgentOnlineState, this); this.onConnectionEstablished = bind(this.onConnectionEstablished, this); this.onConnectionReestablished = bind(this.onConnectionReestablished, this); this.reconnect = bind(this.reconnect, this); this.onAgentTypingEnd = bind(this.onAgentTypingEnd, this); this.onAgentTypingStart = bind(this.onAgentTypingStart, this); this.onCloseAnimationEnd = bind(this.onCloseAnimationEnd, this); this.onOpenAnimationEnd = bind(this.onOpenAnimationEnd, this); this.toggle = bind(this.toggle, this); this.receiveMessage = bind(this.receiveMessage, this); this.onSubmit = bind(this.onSubmit, this); this.onTypingEnd = bind(this.onTypingEnd, this); this.onInput = bind(this.onInput, this); this.checkForEnter = bind(this.checkForEnter, this); this.options = $.extend({}, this.defaults, options); this.el = $(this.view('chat')()); this.options.target.append(this.el); this.setAgentOnlineState(this.isOnline); this.el.find('.zammad-chat-header').click(this.toggle); this.el.find('.zammad-chat-controls').on('submit', this.onSubmit); this.el.find('.zammad-chat-input').on({ keydown: this.checkForEnter, input: this.onInput }).autoGrow({ extraLine: false }); } ZammadChat.prototype.checkForEnter = function(event) { if (!event.shiftKey && event.keyCode === 13) { event.preventDefault(); return this.sendMessage(); } }; ZammadChat.prototype.onInput = function() { this.el.find('.zammad-chat-message--unread').removeClass('zammad-chat-message--unread'); if (this.inputTimeout) { clearTimeout(this.inputTimeout); } this.inputTimeout = setTimeout(this.onTypingEnd, 5000); if (this.isTyping) { return this.onTypingStart(); } }; ZammadChat.prototype.onTypingStart = function() { return this.isTyping = true; }; ZammadChat.prototype.onTypingEnd = function() { return this.isTyping = false; }; ZammadChat.prototype.onSubmit = function(event) { event.preventDefault(); return this.sendMessage(); }; ZammadChat.prototype.sendMessage = function() { var message, messageElement; message = this.el.find('.zammad-chat-input').val(); if (message) { messageElement = this.view('message')({ message: message, from: 'customer' }); this.maybeAddTimestamp(); if (this.el.find('.zammad-chat-message--typing').size()) { this.lastAddedType = 'typing-placeholder'; this.el.find('.zammad-chat-message--typing').before(messageElement); } else { this.lastAddedType = 'message--customer'; this.el.find('.zammad-chat-body').append(messageElement); } this.el.find('.zammad-chat-input').val(''); this.scrollToBottom(); return this.isTyping = false; } }; ZammadChat.prototype.receiveMessage = function(message) { var ref, unread; this.onAgentTypingEnd(); this.maybeAddTimestamp(); this.lastAddedType = 'message--agent'; unread = (ref = document.hidden) != null ? ref : { " zammad-chat-message--unread": "" }; this.el.find('.zammad-chat-body').append(this.view('message')({ message: message, from: 'agent' })); return this.scrollToBottom(); }; ZammadChat.prototype.toggle = function() { if (this.isOpen) { return this.close(); } else { return this.open(); } }; ZammadChat.prototype.open = function() { return this.el.addClass('zammad-chat-is-open').animate({ bottom: 0 }, 500, this.onOpenAnimationEnd); }; ZammadChat.prototype.onOpenAnimationEnd = function() { this.isOpen = true; setTimeout(this.onConnectionEstablished, 1180); setTimeout(this.onAgentTypingStart, 2000); setTimeout(this.receiveMessage, 5000, "Hello! How can I help you?"); return this.connect(); }; ZammadChat.prototype.close = function() { var remainerHeight; remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight(); return this.el.animate({ bottom: -remainerHeight }, 500, this.onCloseAnimationEnd); }; ZammadChat.prototype.onCloseAnimationEnd = function() { this.el.removeClass('zammad-chat-is-open'); this.disconnect(); return this.isOpen = false; }; ZammadChat.prototype.hide = function() { return this.el.removeClass('zammad-chat-is-visible'); }; ZammadChat.prototype.show = function() { var remainerHeight; this.el.addClass('zammad-chat-is-visible'); remainerHeight = this.el.outerHeight() - this.el.find('.zammad-chat-header').outerHeight(); return this.el.css('bottom', -remainerHeight); }; ZammadChat.prototype.onAgentTypingStart = function() { if (this.el.find('.zammad-chat-message--typing').size()) { return; } this.maybeAddTimestamp(); this.el.find('.zammad-chat-body').append(this.view('typingIndicator')()); return this.scrollToBottom(); }; ZammadChat.prototype.onAgentTypingEnd = function() { return this.el.find('.zammad-chat-message--typing').remove(); }; ZammadChat.prototype.maybeAddTimestamp = function() { var label, time, timestamp; timestamp = Date.now(); if (!this.lastTimestamp || (timestamp - this.lastTimestamp) > this.showTimeEveryXMinutes * 60000) { label = this.T('Today'); time = new Date().toTimeString().substr(0, 5); if (this.lastAddedType === 'timestamp') { this.updateLastTimestamp(label, time); return this.lastTimestamp = timestamp; } else { this.addStatus(label, time); this.lastTimestamp = timestamp; return this.lastAddedType = 'timestamp'; } } }; ZammadChat.prototype.updateLastTimestamp = function(label, time) { return this.el.find('.zammad-chat-body').find('.zammad-chat-status').last().replaceWith(this.view('status')({ label: label, time: time })); }; ZammadChat.prototype.addStatus = function(label, time) { return this.el.find('.zammad-chat-body').append(this.view('status')({ label: label, time: time })); }; ZammadChat.prototype.scrollToBottom = function() { return this.el.find('.zammad-chat-body').scrollTop($('.zammad-chat-body').prop('scrollHeight')); }; ZammadChat.prototype.connect = function() {}; ZammadChat.prototype.reconnect = function() { this.lastAddedType = 'status'; this.el.find('.zammad-chat-agent-status').attr('data-status', 'connecting').text(this.T('Connecting')); return this.addStatus(this.T('Connection lost')); }; ZammadChat.prototype.onConnectionReestablished = function() { this.lastAddedType = 'status'; this.el.find('.zammad-chat-agent-status').attr('data-status', 'online').text(this.T('Online')); return this.addStatus(this.T('Connection re-established')); }; ZammadChat.prototype.disconnect = function() { this.el.find('.zammad-chat-loader').removeClass('zammad-chat-is-hidden'); this.el.find('.zammad-chat-welcome').removeClass('zammad-chat-is-hidden'); this.el.find('.zammad-chat-agent').addClass('zammad-chat-is-hidden'); return this.el.find('.zammad-chat-agent-status').addClass('zammad-chat-is-hidden'); }; ZammadChat.prototype.onConnectionEstablished = function() { this.el.find('.zammad-chat-loader').addClass('zammad-chat-is-hidden'); this.el.find('.zammad-chat-welcome').addClass('zammad-chat-is-hidden'); this.el.find('.zammad-chat-agent').removeClass('zammad-chat-is-hidden'); this.el.find('.zammad-chat-agent-status').removeClass('zammad-chat-is-hidden'); return this.el.find('.zammad-chat-input').focus(); }; ZammadChat.prototype.setAgentOnlineState = function(state) { this.isOnline = state; return this.el.find('.zammad-chat-agent-status').toggleClass('zammad-chat-is-online', state).text(state ? this.T('Online') : this.T('Offline')); }; return ZammadChat; })(); return $(document).ready(function() { return window.zammadChat = new ZammadChat(); }); })(window.jQuery, window); /*! * ---------------------------------------------------------------------------- * "THE BEER-WARE LICENSE" (Revision 42): * wrote this file. As long as you retain this notice you * can do whatever you want with this stuff. If we meet some day, and you think * this stuff is worth it, you can buy me a beer in return. Jevin O. Sewaruth * ---------------------------------------------------------------------------- * * Autogrow Textarea Plugin Version v3.0 * http://www.technoreply.com/autogrow-textarea-plugin-3-0 * * THIS PLUGIN IS DELIVERD ON A PAY WHAT YOU WHANT BASIS. IF THE PLUGIN WAS USEFUL TO YOU, PLEASE CONSIDER BUYING THE PLUGIN HERE : * https://sites.fastspring.com/technoreply/instant/autogrowtextareaplugin * * Date: October 15, 2012 */ jQuery.fn.autoGrow = function(options) { return this.each(function() { var settings = jQuery.extend({ extraLine: true, }, options); var createMirror = function(textarea) { jQuery(textarea).after('
'); return jQuery(textarea).next('.autogrow-textarea-mirror')[0]; } var sendContentToMirror = function (textarea) { mirror.innerHTML = String(textarea.value) .replace(/&/g, '&') .replace(/"/g, '"') .replace(/'/g, ''') .replace(//g, '>') .replace(/ /g, ' ') .replace(/\n/g, '
') + (settings.extraLine? '.
.' : '') ; if (jQuery(textarea).height() != jQuery(mirror).height()) jQuery(textarea).height(jQuery(mirror).height()); } var growTextarea = function () { sendContentToMirror(this); } // Create a mirror var mirror = createMirror(this); // Style the mirror mirror.style.display = 'none'; mirror.style.wordWrap = 'break-word'; mirror.style.whiteSpace = 'normal'; mirror.style.padding = jQuery(this).css('paddingTop') + ' ' + jQuery(this).css('paddingRight') + ' ' + jQuery(this).css('paddingBottom') + ' ' + jQuery(this).css('paddingLeft'); mirror.style.width = jQuery(this).css('width'); mirror.style.fontFamily = jQuery(this).css('font-family'); mirror.style.fontSize = jQuery(this).css('font-size'); mirror.style.lineHeight = jQuery(this).css('line-height'); // Style the textarea this.style.overflow = "hidden"; this.style.minHeight = this.rows+"em"; // Bind the textarea's event this.onkeyup = growTextarea; // Fire the event for text already present sendContentToMirror(this); }); }; if (!window.zammadChatTemplates) { window.zammadChatTemplates = {}; } window.zammadChatTemplates["message"] = function (__obj) { if (!__obj) __obj = {}; var __out = [], __capture = function(callback) { var out = __out, result; __out = []; callback.call(this); result = __out.join(''); __out = out; return __safe(result); }, __sanitize = function(value) { if (value && value.ecoSafe) { return value; } else if (typeof value !== 'undefined' && value != null) { return __escape(value); } else { return ''; } }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; __safe = __obj.safe = function(value) { if (value && value.ecoSafe) { return value; } else { if (!(typeof value !== 'undefined' && value != null)) value = ''; var result = new String(value); result.ecoSafe = true; return result; } }; if (!__escape) { __escape = __obj.escape = function(value) { return ('' + value) .replace(/&/g, '&') .replace(//g, '>') .replace(/"/g, '"'); }; } (function() { (function() { __out.push('
\n '); __out.push(this.message); __out.push('\n
'); }).call(this); }).call(__obj); __obj.safe = __objSafe, __obj.escape = __escape; return __out.join(''); }; if (!window.zammadChatTemplates) { window.zammadChatTemplates = {}; } window.zammadChatTemplates["status"] = function (__obj) { if (!__obj) __obj = {}; var __out = [], __capture = function(callback) { var out = __out, result; __out = []; callback.call(this); result = __out.join(''); __out = out; return __safe(result); }, __sanitize = function(value) { if (value && value.ecoSafe) { return value; } else if (typeof value !== 'undefined' && value != null) { return __escape(value); } else { return ''; } }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; __safe = __obj.safe = function(value) { if (value && value.ecoSafe) { return value; } else { if (!(typeof value !== 'undefined' && value != null)) value = ''; var result = new String(value); result.ecoSafe = true; return result; } }; if (!__escape) { __escape = __obj.escape = function(value) { return ('' + value) .replace(/&/g, '&') .replace(//g, '>') .replace(/"/g, '"'); }; } (function() { (function() { __out.push('
'); __out.push(__sanitize(this.label)); __out.push(''); __out.push(__sanitize(this.time)); __out.push('
'); }).call(this); }).call(__obj); __obj.safe = __objSafe, __obj.escape = __escape; return __out.join(''); }; if (!window.zammadChatTemplates) { window.zammadChatTemplates = {}; } window.zammadChatTemplates["typingIndicator"] = function (__obj) { if (!__obj) __obj = {}; var __out = [], __capture = function(callback) { var out = __out, result; __out = []; callback.call(this); result = __out.join(''); __out = out; return __safe(result); }, __sanitize = function(value) { if (value && value.ecoSafe) { return value; } else if (typeof value !== 'undefined' && value != null) { return __escape(value); } else { return ''; } }, __safe, __objSafe = __obj.safe, __escape = __obj.escape; __safe = __obj.safe = function(value) { if (value && value.ecoSafe) { return value; } else { if (!(typeof value !== 'undefined' && value != null)) value = ''; var result = new String(value); result.ecoSafe = true; return result; } }; if (!__escape) { __escape = __obj.escape = function(value) { return ('' + value) .replace(/&/g, '&') .replace(//g, '>') .replace(/"/g, '"'); }; } (function() { (function() { __out.push('
\n \n \n \n \n \n \n \n
'); }).call(this); }).call(__obj); __obj.safe = __objSafe, __obj.escape = __escape; return __out.join(''); };