require 'rails_helper' require 'models/application_model_examples' RSpec.describe Trigger, type: :model do subject(:trigger) { create(:trigger, condition: condition, perform: perform) } it_behaves_like 'ApplicationModel', can_assets: { selectors: %i[condition perform] } describe 'validation' do let(:condition) do { 'ticket.action' => { 'operator' => 'is', 'value' => 'create' } } end let(:perform) do { 'ticket.title' => { 'value'=>'triggered' } } end context 'notification.email' do context 'missing recipient' do let(:perform) do { 'notification.email' => { 'subject' => 'Hello', 'body' => 'World!' } } end it 'raises an error' do expect { trigger.save! }.to raise_error(Exceptions::UnprocessableEntity, 'Invalid perform notification.email, recipient is missing!') end end end end describe 'Send-email triggers' do before do described_class.destroy_all # Default DB state includes three sample triggers trigger # create subject trigger end let(:perform) do { 'notification.email' => { 'recipient' => 'ticket_customer', 'subject' => 'foo', 'body' => 'some body with >snip<#{article.body_as_html}>/snip<', # rubocop:disable Lint/InterpolationCheck } } end context 'for condition "ticket created"' do let(:condition) do { 'ticket.action' => { 'operator' => 'is', 'value' => 'create' } } end context 'when ticket is created directly' do let!(:ticket) { create(:ticket) } it 'fires (without altering ticket state)' do expect { Observer::Transaction.commit } .to change(Ticket::Article, :count).by(1) .and not_change { ticket.reload.state.name }.from('new') end end context 'when ticket is created via Channel::EmailParser.process' do before { create(:email_address, groups: [Group.first]) } let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail001.box')) } it 'fires (without altering ticket state)' do expect { Channel::EmailParser.new.process({}, raw_email) } .to change(Ticket, :count).by(1) .and change { Ticket::Article.count }.by(2) expect(Ticket.last.state.name).to eq('new') end end context 'when ticket is created via Channel::EmailParser.process with inline image' do before { create(:email_address, groups: [Group.first]) } let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail010.box')) } it 'fires (without altering ticket state)' do expect { Channel::EmailParser.new.process({}, raw_email) } .to change(Ticket, :count).by(1) .and change { Ticket::Article.count }.by(2) expect(Ticket.last.state.name).to eq('new') article = Ticket::Article.last expect(article.type.name).to eq('email') expect(article.sender.name).to eq('System') expect(article.attachments.count).to eq(1) expect(article.attachments[0].filename).to eq('image001.jpg') expect(article.attachments[0].preferences['Content-ID']).to eq('image001.jpg@01CDB132.D8A510F0') expect(article.body).to eq(<<~RAW.chomp some body with >snip<

Herzliche Grüße aus Oberalteich sendet Herrn Smith

 

Sepp Smith - Dipl.Ing. agr. (FH)

Geschäftsführer der example Straubing-Bogen

Klosterhof 1 | 94327 Bogen-Oberalteich

Tel: 09422-505601 | Fax: 09422-505620

Internet: http://example-straubing-bogen.de

Facebook: http://facebook.de/examplesrbog

Beschreibung: Beschreibung: efqmLogo - European Foundation für Quality Management

 

>/snip< RAW ) end end context 'notification.email recipient' do let!(:ticket) { create(:ticket) } let!(:recipient1) { create(:user, email: 'test1@zammad-test.com') } let!(:recipient2) { create(:user, email: 'test2@zammad-test.com') } let!(:recipient3) { create(:user, email: 'test3@zammad-test.com') } let(:perform) do { 'notification.email' => { 'recipient' => recipient, 'subject' => 'Hello', 'body' => 'World!' } } end before { Observer::Transaction.commit } context 'mix of recipient group keyword and single recipient users' do let(:recipient) { [ 'ticket_customer', "userid_#{recipient1.id}", "userid_#{recipient2.id}", "userid_#{recipient3.id}" ] } it 'contains all recipients' do expect(ticket.articles.last.to).to eq("#{ticket.customer.email}, #{recipient1.email}, #{recipient2.email}, #{recipient3.email}") end context 'duplicate recipient' do let(:recipient) { [ 'ticket_customer', "userid_#{ticket.customer.id}" ] } it 'contains only one recipient' do expect(ticket.articles.last.to).to eq(ticket.customer.email.to_s) end end end context 'list of single users only' do let(:recipient) { [ "userid_#{recipient1.id}", "userid_#{recipient2.id}", "userid_#{recipient3.id}" ] } it 'contains all recipients' do expect(ticket.articles.last.to).to eq("#{recipient1.email}, #{recipient2.email}, #{recipient3.email}") end context 'assets' do it 'resolves Users from recipient list' do expect(trigger.assets({})[:User].keys).to include(recipient1.id, recipient2.id, recipient3.id) end context 'single entry' do let(:recipient) { "userid_#{recipient1.id}" } it 'resolves User from recipient list' do expect(trigger.assets({})[:User].keys).to include(recipient1.id) end end end end context 'recipient group keyword only' do let(:recipient) { 'ticket_customer' } it 'contains matching recipient' do expect(ticket.articles.last.to).to eq(ticket.customer.email.to_s) end end end end context 'for condition "ticket updated"' do let(:condition) do { 'ticket.action' => { 'operator' => 'is', 'value' => 'update' } } end let!(:ticket) { create(:ticket).tap { Observer::Transaction.commit } } context 'when new article is created directly' do context 'with empty #preferences hash' do let!(:article) { create(:ticket_article, ticket: ticket) } it 'fires (without altering ticket state)' do expect { Observer::Transaction.commit } .to change { ticket.reload.articles.count }.by(1) .and not_change { ticket.reload.state.name }.from('new') end end context 'with #preferences { "send-auto-response" => false }' do let!(:article) do create(:ticket_article, ticket: ticket, preferences: { 'send-auto-response' => false }) end it 'does not fire' do expect { Observer::Transaction.commit } .not_to change { ticket.reload.articles.count } end end end context 'when new article is created via Channel::EmailParser.process' do context 'with a regular message' do let!(:article) do create(:ticket_article, ticket: ticket, message_id: raw_email[/(?<=^References: )\S*/], subject: raw_email[/(?<=^Subject: Re: ).*$/]) end let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail005.box')) } it 'fires (without altering ticket state)' do expect { Channel::EmailParser.new.process({}, raw_email) } .to not_change { Ticket.count } .and change { ticket.reload.articles.count }.by(2) .and not_change { ticket.reload.state.name }.from('new') end end context 'with delivery-failed "bounce message"' do let!(:article) do create(:ticket_article, ticket: ticket, message_id: raw_email[/(?<=^Message-ID: )\S*/]) end let(:raw_email) { File.read(Rails.root.join('test/data/mail/mail055.box')) } it 'does not fire' do expect { Channel::EmailParser.new.process({}, raw_email) } .to change { ticket.reload.articles.count }.by(1) end end end end context 'with condition execution_time.calendar_id' do let(:calendar) { create(:calendar) } let(:perform) do { 'ticket.title'=>{ 'value'=>'triggered' } } end let!(:ticket) { create(:ticket, title: 'Test Ticket') } context 'is in working time' do let(:condition) do { 'ticket.state_id' => { 'operator' => 'is', 'value' => Ticket::State.all.pluck(:id) }, 'execution_time.calendar_id' => { 'operator' => 'is in working time', 'value' => calendar.id } } end it 'does trigger only in working time' do travel_to Time.zone.parse('2020-02-12T12:00:00Z0') expect { Observer::Transaction.commit }.to change { ticket.reload.title }.to('triggered') end it 'does not trigger out of working time' do travel_to Time.zone.parse('2020-02-12T02:00:00Z0') Observer::Transaction.commit expect(ticket.reload.title).to eq('Test Ticket') end end context 'is not in working time' do let(:condition) do { 'execution_time.calendar_id' => { 'operator' => 'is not in working time', 'value' => calendar.id } } end it 'does not trigger in working time' do travel_to Time.zone.parse('2020-02-12T12:00:00Z0') Observer::Transaction.commit expect(ticket.reload.title).to eq('Test Ticket') end it 'does trigger out of working time' do travel_to Time.zone.parse('2020-02-12T02:00:00Z0') expect { Observer::Transaction.commit }.to change { ticket.reload.title }.to('triggered') end end end end end