# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/ class ImportOtrsController < ApplicationController def url_check return if setup_done_response # validate if !params[:url] || params[:url] !~ %r{^(http|https)://.+?$} render json: { result: 'invalid', message: 'Invalid URL!', } return end # connection test translation_map = { 'authentication failed' => 'Authentication failed!', 'getaddrinfo: nodename nor servname provided, or not known' => 'Hostname not found!', 'No route to host' => 'No route to host!', 'Connection refused' => 'Connection refused!', } response = UserAgent.request( params[:url] ) if !response.success? && response.code.to_s !~ /^40.$/ message_human = '' translation_map.each {|key, message| if response.error.to_s =~ /#{Regexp.escape(key)}/i message_human = message end } render json: { result: 'invalid', message_human: message_human, message: response.error.to_s, } return end result = {} if response.body =~ /zammad migrator/ migrator_response = JSON.parse(response.body) if migrator_response['Success'] == 1 url_parts = params[:url].split(';') key_parts = url_parts[1].split('=') Setting.set('import_backend', 'otrs') Setting.set('import_otrs_endpoint', url_parts[0]) Setting.set('import_otrs_endpoint_key', key_parts[1]) result = { result: 'ok', url: params[:url], } else result = { result: 'invalid', message_human: migrator_response['Error'] } end elsif response.body =~ /(otrs\sag|otrs\.com|otrs\.org)/i result = { result: 'invalid', message_human: 'Host found, but no OTRS migrator is installed!' } else result = { result: 'invalid', message_human: 'Host found, but it seems to be no OTRS installation!', } end render json: result end def import_start return if setup_done_response Setting.set('import_mode', true) welcome = Import::OTRS.connection_test if !welcome render json: { message: 'Migrator can\'t read OTRS output!', result: 'invalid', } return end # start migration Import::OTRS.delay.start_bg( import_otrs_endpoint: Setting.get('import_otrs_endpoint'), import_otrs_endpoint_key: Setting.get('import_otrs_endpoint_key'), ) render json: { result: 'ok', } end def import_status result = Import::OTRS.status_bg if result[:setup_done] == true Setting.reload end render json: result end private def setup_done count = User.all.count() done = true if count <= 2 done = false end done end def setup_done_response if !setup_done return false end render json: { setup_done: true, } true end end